Tracks won't sync for offline mode

[Jasty39]

Hi! Just got spotify premium really want to take advantage of the offline mode but whenever I try to sync tracks the progress bar stays at very beginning and track just don't sync?????

[Peter__]

Hey! Welcome to the community 🙂 

What device are you using? 

Peter

[Jasty39]

Hi! its an iPhone 4S.

[Liam]

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@Jasty39 wrote:
Hi! its an iPhone 4S.

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I've moved this to the iOS section 🙂

Have you tried a clean reinstall of the app? Are you using 3G or WiFi?

[Jasty39]

Yep tried reinstalling and definately using wifi.

[MichaelJerzak]

have you tried restarting the device?

[MusicMayhem93]

I have had that problem many of times, I usally cut off the offline mode on the playlist for a few minutes and then I try it agian, and it always seems to work for me. Maybe it might work for you. Give it a shot if it doesn't work then let me know and i'll look more into it for you.

Take car.

[MusicMayhem93]

I have had that problem many of times, I usally cut off the offline mode on the playlist for a few minutes and then I try it agian, and it always seems to work for me. Maybe it might work for you. Give it a shot if it doesn't work then let me know and i'll look more into it for you.

Take care.

[Jasty39]

Hasn't worked either I'm afraid. Progress bar just stays where it is????

[Adam · Accepted solution]

How much space does your iPhone have available? We generally recommend 1gb to be sure that space isn't a problem. Have you synced any tracks/playlists so far?

[Jasty39]

Needed more space! Now works.
Thanks very much!

[Jamie]

Sounds like you're good to go! Enjoy listening 🙂

[itsjesse]

My offline progress is taking a crazy long time to download (when it wil at all). I have a fast internet connection. 

Also, does Spotify still support syncing to devices as this doesn't seem available to me anymore.