Transfer spotify account to new phone

[bbarinas1960]

Reinstalled spotify app on new phone,had to reset password,still can't access,still being billed

[J0S]

When I go to log in, a red message comes up saying, "an account already exists at this email address". Yes, it does. It is mine. This will not allow me to go any further?

[Bittencourt]

Hey,

just to be sure -- you have to enter - as the label says - your username and NOT your registered email. Maybe it's this simple. Or not 🙂