Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
Rastereyes
Casual Listener
81219 Views
19 replies
37 likes

81219 Views
19 replies
37 likes

Spotify And Chromecast problems

I'm having problems with casting spotify to both my chromecasts. I own a chromcast first generation and a chromecast audio. The spotify app (on ios iphone and ipad) does see both devices. When I try to cast to either Chromecast it tries to connect bu...

koffie
Casual Listener
I'm having problems with casting spotify to both my chromecasts. I own a chromcast first generation and a chromecast audio. The spotify app (on ios iphone and ipad) does see both devices. When I try ...
2015-10-29 3:00:51 PM
2016-01-16 9:40:53 AM
Musicspotter
Newbie
643 Views
2 replies
1 likes

643 Views
2 replies
1 likes

Can't login to premium version

It's rare that I can find myself so frustrated by a software program but Spotify really takes the cake. unbelieveably Spotify does not make it obvious and easy to log in to a premium account. Weeks ago I created a Premium account. For the past hour I...

drmoondog
Casual Listener
It's rare that I can find myself so frustrated by a software program but Spotify really takes the cake. unbelieveably Spotify does not make it obvious and easy to log in to a premium account. &...
2016-01-14 8:59:06 AM
2016-01-16 9:12:42 AM
Lunux
Casual Listener
467 Views
5 replies
0 likes

467 Views
5 replies
0 likes

Does playlist time calculated by Spotify account crossfade? Does crossfade work on mobile playback?

Hi folks, I create very time specific playlists on my Mac, and then play them during group meetings on my Iphone. The playback time says 1hr 14mins on the Mac view, is that after the crossfade time is discounted or just the original track time total?...

leelaf
Regular
Hi folks, I create very time specific playlists on my Mac, and then play them during group meetings on my Iphone. The playback time says 1hr 14mins on the Mac view, is that after the crossfade...
2015-09-29 10:32:21 PM
2016-01-16 6:16:11 AM
Kally90
Newbie
1615 Views
3 replies
0 likes

1615 Views
3 replies
0 likes

Solved!! Song Playing Glitch

Hello spotify users, I have a really frustrating problem witm my spotify. Lets start with that im a non-premium user and I am on a Mac. Ok on my playlist that I crreated on my account I have quite a lot of songs. Some of them I downloaded like two mo...

zaneandxander
Casual Listener
Hello spotify users, I have a really frustrating problem witm my spotify. Lets start with that im a non-premium user and I am on a Mac. Ok on my playlist that I crreated on my account I have quite a ...
2016-01-15 3:12:29 AM
2016-01-15 12:50:04 AM
meganh007
Community Legend
4363 Views
5 replies
0 likes

4363 Views
5 replies
0 likes

Solo2 Wireless Connection Post Update

Anyone else having issues hearing Spotify using Solo2 Wireless headphones since the most recent app update? I can hear everything else from my iPhone 6 through my headphones and the Spotify app says it's connected to my headphones but I'm not able to...

J_Allyn
Newbie
Anyone else having issues hearing Spotify using Solo2 Wireless headphones since the most recent app update? I can hear everything else from my iPhone 6 through my headphones and the Spotify app says ...
2016-01-15 7:13:02 PM
168 Views
0 replies
0 likes

168 Views
0 replies
0 likes

Playlist Modification Problem

I am a longtime user and create lots of Playlists; having a unique problem with them that I never had before. I can still move songs within a playlist but can no longer move them further than the distance of the display window. In other words, if the...

Bongi
Casual Listener
I am a longtime user and create lots of Playlists; having a unique problem with them that I never had before. I can still move songs within a playlist but can no longer move them further ...
2016-01-15 5:29:36 PM
186 Views
0 replies
0 likes

186 Views
0 replies
0 likes

How to delete everything from account

Hellp I have 2 questions 1. I'd all songs that I have currently in Offline mode downlaoded to be un-downloaded. they take too much space of my phone right now. Can it be done somehow? I'd to choose off-line mode songs again 2. Can I delete all playli...

respawn18
Regular
Hellp I have 2 questions 1. I'd all songs that I have currently in Offline mode downlaoded to be un-downloaded. they take too much space of my phone right now. Can it be done somehow? I'd to choose o...
2016-01-08 9:43:40 AM
2016-01-15 4:43:42 PM
respawn18
Regular
782 Views
2 replies
0 likes
offline mode undownload download delete all songs

782 Views
2 replies
0 likes

offline cancellation not valid-three devices

Spotfy just wrote on my IOS I phone app to say that they are removing all my offline albums because i have more than 3 devices using spotify. THAT IS NOT ACCURATE. I have exactly three-1 MAC and two IPhones. please let me know i can get this correcte...

shirah
Casual Listener
Spotfy just wrote on my IOS I phone app to say that they are removing all my offline albums because i have more than 3 devices using spotify. THAT IS NOT ACCURATE. I have exactly three-1 MAC and...
2016-01-07 4:05:51 PM
2016-01-15 4:08:58 PM
Bittencourt
Spotify Star
314 Views
3 replies
0 likes

314 Views
3 replies
0 likes

Selecting School Issues During Premium Student Sign Up

I am attempting to approve the student discount while signing up for premium. I'm on iOS and using google chrome. When I get to the screen filling out information and school it won't let me continue unless I pick a school from the list. My school is ...

TheRunBMC
Newbie
I am attempting to approve the student discount while signing up for premium. I'm on iOS and using google chrome. When I get to the screen filling out information and school it won't let me continue ...
2015-08-20 5:08:26 AM
2016-01-15 2:54:37 PM
Boob3
Newbie
471 Views
1 replies
0 likes
Signup Issues

471 Views
1 replies
0 likes

Solved!! Spotify doesn´t download music

Spotify doesen´t download music en mi Ipod 5. Downloaded correctly many songs and artists but then stoped. Every time i want to download a playlist Spotify begin downloading and immediately stop. I got playlists saved with few song downloaded. I got ...

DeLaCruz
Regular
Spotify doesen´t download music en mi Ipod 5. Downloaded correctly many songs and artists but then stoped. Every time i want to download a playlist Spotify begin downloading...
2016-01-11 3:36:31 PM
2016-01-15 12:17:33 PM
Bittencourt
Spotify Star
695 Views
7 replies
0 likes

695 Views
7 replies
0 likes

Login on browser but not through ios app

Hi, I am having problems logging in to spotify on my Iphone, I can login through chrome or safari but when i try to login to the app it won't let me says incorrect details and asks if i have a spotify account.I have tried resetting my password, I hav...

RebeccaBar
Newbie
Hi, I am having problems logging in to spotify on my Iphone, I can login through chrome or safari but when i try to login to the app it won't let me says incorrect details and asks if i have...
2016-01-15 11:13:27 AM
2016-01-15 12:09:13 PM
Nico
Community Legend
244 Views
1 replies
0 likes

244 Views
1 replies
0 likes

My Spotfy shutdown all the time

Help, i have premium account and since yesterday everytime i try to open my spotify it shuts down in 2 secs! I updated the app and rebooted the phone and stills happen!Iphone6

PryNasv
Newbie
Help, i have premium account and since yesterday everytime i try to open my spotify it shuts down in 2 secs! I updated the app and rebooted the phone and stills happen! Iphone6
2015-09-06 3:04:44 AM
2016-01-15 10:04:33 AM
pooom
Newbie
400 Views
2 replies
0 likes

400 Views
2 replies
0 likes

Chromecast support is pathetic

I'm using iPhone 5s / iOS 9.2, and my computer is running Windows 10. I have the new Chromecast with the floppy cord. Every device is on the same wireless network. Problems:If I am listening to music on my phone, and arrive at home, I do not see any ...

martinsweeny
Casual Listener
I'm using iPhone 5s / iOS 9.2, and my computer is running Windows 10. I have the new Chromecast with the floppy cord. Every device is on the same wireless network. Problems: If I am ...
2016-01-15 5:45:26 AM
2016-01-15 5:47:12 AM
martinsweeny
Casual Listener
622 Views
1 replies
1 likes
iOS 9.2
iPhone 5S

622 Views
1 replies
1 likes

It happens on Iphone too, available offline turning off

I had this problem for years, on every phone ive had Spotify installed on and its not going to change it apears. My last phone was a Galaxy S4. I now have an Iphone 6s Plus. When I download an album, the "Available Offline" switch is on and stays on ...

se7inhand
Newbie
I had this problem for years, on every phone ive had Spotify installed on and its not going to change it apears. My last phone was a Galaxy S4. I now have an Iphone 6s Plus. When I ...
2016-01-15 3:22:51 AM
269 Views
0 replies
0 likes

269 Views
0 replies
0 likes

Spotify and endomondo dont work with screen off

When i start up endomondo and spotify, spotify stops playing when i turn off the screen. It starts playing again when i turn on the screen again. What to do?

Beemerfanatic
Newbie
When i start up endomondo and spotify, spotify stops playing when i turn off the screen. It starts playing again when i turn on the screen again. What to do?
2016-01-15 1:27:51 AM
311 Views
0 replies
0 likes

311 Views
0 replies
0 likes

Spotify Crash on Startup ... IOS 9.2

Hi my Spotify Crashes on startup every Time! Ich have it New installed Phone Restartet. On pc all work fine.I have Wait now 1 month for a update. IT was an update today but on start i see the Logo and back to Startscreen. What can i do ?

user-removed
Visitor
Hi my Spotify Crashes on startup every Time! Ich have it New installed Phone Restartet. On pc all work fine. I have Wait now 1 month for a update. IT was an update today but on start i see the Logo ...
2016-01-14 12:57:54 AM
301 Views
0 replies
0 likes

301 Views
0 replies
0 likes

Transfer spotify account to new phone

Reinstalled spotify app on new phone,had to reset password,still can't access,still being billed

bbarinas1960
Newbie
Reinstalled spotify app on new phone,had to reset password,still can't access,still being billed
2016-01-14 10:54:16 PM
2016-01-14 12:32:31 AM
Bittencourt
Spotify Star
425 Views
2 replies
0 likes

425 Views
2 replies
0 likes

Playlist starts in the middle

Hey. I hope you Can help. Suddenly my playlist has changed. It starts in the middle of the playlist and i havd to scroll through a lot of songs to hear the new ones. I dont Think i've done anything different than i use to.

Alexandersmor
Casual Listener
Hey. I hope you Can help. Suddenly my playlist has changed. It starts in the middle of the playlist and i havd to scroll through a lot of songs to hear the new ones. I dont Think i've done anything d...
2016-01-14 6:35:27 PM
2016-01-14 7:39:34 PM
Alexandersmor
Casual Listener
324 Views
2 replies
0 likes

324 Views
2 replies
0 likes

Thumb up/down not responding on Spotify Radio using Connect feature

When I am controlling Spotify Connect from my iPad Air or iPhone 5s (iOS 8.1.1, all actual SW versions) I seem to not be able to like or dislike (thumb up/down) any song that's playing on Radio. The buttons for thumb up and down are there, but they l...

user-removed
Visitor
When I am controlling Spotify Connect from my iPad Air or iPhone 5s (iOS 8.1.1, all actual SW versions) I seem to not be able to like or dislike (thumb up/down) any song that's playing on Radio. The ...
2014-11-19 11:21:52 AM
2016-01-14 4:42:10 PM
Yrzmyrz
Music Fan
971 Views
5 replies
4 likes

971 Views
5 replies
4 likes

Poor sound quality on Ipad(2), not on Macbook Air

I experience poor sound quality when playing from my Ipad(2), while playing from my Macbook Air is just fine. Especially bass is distorted. Any suggestions? Maybe it has to do with iPad's soundcard? Premium accountSteaming quality set on 'extreme'. R...

robvantzand
Casual Listener
I experience poor sound quality when playing from my Ipad(2), while playing from my Macbook Air is just fine. Especially bass is distorted. Any suggestions? Maybe it has to do with iPad's so...
2016-01-12 7:09:10 PM
2016-01-14 3:36:59 PM
robvantzand
Casual Listener
414 Views
2 replies
0 likes

414 Views
2 replies
0 likes

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