Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
76463 Views
16 replies
37 likes

76463 Views
16 replies
37 likes

It happens on Iphone too, available offline turning off

I had this problem for years, on every phone ive had Spotify installed on and its not going to change it apears. My last phone was a Galaxy S4. I now have an Iphone 6s Plus. When I download an album, the "Available Offline" switch is on and stays on ...

se7inhand
Newbie
I had this problem for years, on every phone ive had Spotify installed on and its not going to change it apears. My last phone was a Galaxy S4. I now have an Iphone 6s Plus. When I ...
2016-01-15 3:22:51 AM
266 Views
0 replies
0 likes

266 Views
0 replies
0 likes

Spotify and endomondo dont work with screen off

When i start up endomondo and spotify, spotify stops playing when i turn off the screen. It starts playing again when i turn on the screen again. What to do?

Beemerfanatic
Newbie
When i start up endomondo and spotify, spotify stops playing when i turn off the screen. It starts playing again when i turn on the screen again. What to do?
2016-01-15 1:27:51 AM
304 Views
0 replies
0 likes

304 Views
0 replies
0 likes

Spotify Crash on Startup ... IOS 9.2

Hi my Spotify Crashes on startup every Time! Ich have it New installed Phone Restartet. On pc all work fine.I have Wait now 1 month for a update. IT was an update today but on start i see the Logo and back to Startscreen. What can i do ?

user-removed
Visitor
Hi my Spotify Crashes on startup every Time! Ich have it New installed Phone Restartet. On pc all work fine. I have Wait now 1 month for a update. IT was an update today but on start i see the Logo ...
2016-01-14 12:57:54 AM
295 Views
0 replies
0 likes

295 Views
0 replies
0 likes

Transfer spotify account to new phone

Reinstalled spotify app on new phone,had to reset password,still can't access,still being billed

bbarinas1960
Newbie
Reinstalled spotify app on new phone,had to reset password,still can't access,still being billed
2016-01-14 10:54:16 PM
2016-01-14 12:32:31 AM
Bittencourt
Spotify Star
408 Views
2 replies
0 likes

408 Views
2 replies
0 likes

Playlist starts in the middle

Hey. I hope you Can help. Suddenly my playlist has changed. It starts in the middle of the playlist and i havd to scroll through a lot of songs to hear the new ones. I dont Think i've done anything different than i use to.

Alexandersmor
Casual Listener
Hey. I hope you Can help. Suddenly my playlist has changed. It starts in the middle of the playlist and i havd to scroll through a lot of songs to hear the new ones. I dont Think i've done anything d...
2016-01-14 6:35:27 PM
2016-01-14 7:39:34 PM
Alexandersmor
Casual Listener
318 Views
2 replies
0 likes

318 Views
2 replies
0 likes

Thumb up/down not responding on Spotify Radio using Connect feature

When I am controlling Spotify Connect from my iPad Air or iPhone 5s (iOS 8.1.1, all actual SW versions) I seem to not be able to like or dislike (thumb up/down) any song that's playing on Radio. The buttons for thumb up and down are there, but they l...

user-removed
Visitor
When I am controlling Spotify Connect from my iPad Air or iPhone 5s (iOS 8.1.1, all actual SW versions) I seem to not be able to like or dislike (thumb up/down) any song that's playing on Radio. The ...
2014-11-19 11:21:52 AM
2016-01-14 4:42:10 PM
Yrzmyrz
Music Fan
955 Views
5 replies
4 likes

955 Views
5 replies
4 likes

Poor sound quality on Ipad(2), not on Macbook Air

I experience poor sound quality when playing from my Ipad(2), while playing from my Macbook Air is just fine. Especially bass is distorted. Any suggestions? Maybe it has to do with iPad's soundcard? Premium accountSteaming quality set on 'extreme'. R...

robvantzand
Casual Listener
I experience poor sound quality when playing from my Ipad(2), while playing from my Macbook Air is just fine. Especially bass is distorted. Any suggestions? Maybe it has to do with iPad's so...
2016-01-12 7:09:10 PM
2016-01-14 3:36:59 PM
robvantzand
Casual Listener
410 Views
2 replies
0 likes

410 Views
2 replies
0 likes

Can't follow friends on Spotify app for iPhone

When I try to add friends through Facebook by clicking on the 'find friends' icon, I am shown a list of friends, each with an add icon next to them. I click on them and it turns to a green tick. Then press done. But my 'follwing' list is not updating...

dianejanescott
Newbie
When I try to add friends through Facebook by clicking on the 'find friends' icon, I am shown a list of friends, each with an add icon next to them. I click on them and it turns to a green tick. Then...
2015-10-30 10:57:36 AM
2016-01-14 1:55:01 PM
Sevendustx
Newbie
592 Views
3 replies
0 likes

592 Views
3 replies
0 likes

errore di connessione dall'applicazione ios

Se provo ad accedere con le mie credenziali da web funziona, se provo dall'applcazione ios oppure dall'applicazione di windows non funziona. Le mie credenziali sono gadioli.massimiliano@outlook.it Il mio nome è Massimiliano Gadioli Spero di ricevere ...

mgadioli
Newbie
Se provo ad accedere con le mie credenziali da web funziona, se provo dall'applcazione ios oppure dall'applicazione di windows non funziona. Le mie credenziali sono gadioli.ma...
2016-01-14 11:26:43 AM
245 Views
0 replies
0 likes

245 Views
0 replies
0 likes

Can't follow friends

I open the app -> click menu button (3 bars) -> click my name down the bottom -> click on the add friends button (top right) -> click on the add friend button next to my friends names, and as I scroll down I select more friends, then when I scroll up...

user-removed
Visitor
I open the app -> click menu button (3 bars) -> click my name down the bottom -> click on the add friends button (top right) -> click on the add friend button next to my friends names, an...
2016-01-14 10:14:12 AM
470 Views
0 replies
0 likes
button
checks
Follow button
follow friends
followed
Friends
Icon

470 Views
0 replies
0 likes

Spotify Connect / AirPlay button randomly disappears

Hi,My Spotify connect button keeps disappearearing. This happens while using AirPlay but even worse it's even happening while I'm using my speakers with Connect. That situation is pretty annoying because when that happens my only chance to switch out...

Laffnedavoc
Newbie
Hi, My Spotify connect button keeps disappearearing. This happens while using AirPlay but even worse it's even happening while I'm using my speakers with Connect. That situation is pretty annoying b...
2016-01-14 9:27:02 AM
513 Views
0 replies
0 likes

513 Views
0 replies
0 likes

Playlist restarts

Hello, can anyone help me, please? Everytime I close Spotify on my phone (not double clicking home button and stuff) my playlist restarts with the music I was listening to as the first song of the shuffle. This bothers me because it becomes impossibl...

theolinhares
Newbie
Hello, can anyone help me, please? Everytime I close Spotify on my phone (not double clicking home button and stuff) my playlist restarts with the music I was listening to as the first song of the sh...
2016-01-14 2:16:05 AM
330 Views
0 replies
0 likes

330 Views
0 replies
0 likes

Non-Responsive (6S / iOS 9.2)

This is the first time I've had a problem with Spotify. I'm unable to play any music. Nothing is "tapable"...I've tried:• quitting the app• resetting my phone• re-downloading Spotify all with no luck Please fix this!

DoOrSoNot
Casual Listener
This is the first time I've had a problem with Spotify. I'm unable to play any music. Nothing is 👆🏻 "tapable"... I've tried: • ❌ quitting the app • 📲 resetting my phone • 📥 re-downloading S...
2016-01-10 1:21:43 PM
2016-01-13 10:15:39 PM
DoOrSoNot
Casual Listener
239 Views
1 replies
0 likes

239 Views
1 replies
0 likes

Solved!! Delete songs from your music

Is there a faster way to delete songs instead of clicking on details everytime? You cant swipe to delete because then i go to the album tab. Thanks

jasperhallo
Casual Listener
Is there a faster way to delete songs instead of clicking on details everytime? You cant swipe to delete because then i go to the album tab. Thanks
2014-06-02 6:38:10 PM
2016-01-13 9:40:31 PM
Austinfly27
Newbie
13406 Views
2 replies
1 likes

13406 Views
2 replies
1 likes

Layana

Ola , nao consigo ouvir musicas offline

Layana
Regular
Ola , nao consigo ouvir musicas offline
2016-01-13 8:16:04 PM
2016-01-13 8:47:10 PM
Bittencourt
Spotify Star
574 Views
9 replies
0 likes

574 Views
9 replies
0 likes

IOS 8 + Spotify + Runkeeper

I have been using Runkeeper with Spotify and IOS 7 for a long time without conflicts. Since upgrading, when runkeeper announces mileage or an advertisement, spotify stops playing (pauses the song). not sure if it's runkeeper or spotify with the probl...

dd101
Newbie
I have been using Runkeeper with Spotify and IOS 7 for a long time without conflicts. Since upgrading, when runkeeper announces mileage or an advertisement, spotify stops playing (pauses the so...
2014-10-05 6:59:15 PM
2016-01-13 4:41:10 PM
jphussey
Newbie
3307 Views
13 replies
4 likes

3307 Views
13 replies
4 likes

Solved!! Spotify Connect Issue Pioneer VSX-1023-K

Before the iOS spotify app update ver. 0.9.1.230, I was able to choose my receiver "Pioneer VSX-1023-K" on my phone's spotify app. I would click the "connect" button after playing a song and I would see my receiver listed. Once I clicked on my receiv...

drivebylake
Regular
Before the iOS spotify app update ver. 0.9.1.230, I was able to choose my receiver "Pioneer VSX-1023-K" on my phone's spotify app. I would click the "connect" button after playing a song and I would ...
2013-12-11 6:19:49 PM
2016-01-13 10:06:28 AM
doggedly
Casual Listener
5287 Views
12 replies
0 likes

5287 Views
12 replies
0 likes

Solved!! What happens to old playlist downloads after the playlist is changed?

I subscribe to a playlist that updates with new songs every week, i make this available offline and download it to my phone. My question is: Every week when the playlist changes, what happens to "last weeks" songs? are they being saved on my phone so...

Nboomsma
Newbie
I subscribe to a playlist that updates with new songs every week, i make this available offline and download it to my phone. My question is: Every week when the playlist changes, what happens to "las...
2016-01-13 1:10:16 AM
2016-01-13 4:34:16 AM
DasPeter
Community Legend
2140 Views
1 replies
0 likes

2140 Views
1 replies
0 likes

I paid for Spotify premium but now it said I have Spotify free

So in December I paid for Spotify premium (.99 for 3 months) and I just got a new phone so I signed into my account and it said I have Spotify free. How do I get premium back?

Yvonnesanchez
Newbie
So in December I paid for Spotify premium (.99 for 3 months) and I just got a new phone so I signed into my account and it said I have Spotify free. How do I get premium back?
2016-01-09 2:33:02 AM
2016-01-13 2:14:19 AM
kbrooksc
Community Legend
333 Views
1 replies
0 likes

333 Views
1 replies
0 likes

Solved!! App on MACBook Air doesn't recognise my Premium Spotify account on iPhone 6 Plus?

Hiya,I Have just upgraded to Premium Spotify account on my iPhone 6 Plus, but want it on my MACBook Air. Do I have to pay double to have them linked together, or must I have two separate accounts? It seems unfair if I do. If I don't have to pay twice...

NoodleNx
Casual Listener
Hiya, I Have just upgraded to Premium Spotify account on my iPhone 6 Plus, but want it on my MACBook Air. Do I have to pay double to have them linked together, or must I have two separate ac...
2016-01-03 10:21:45 AM
2016-01-13 1:52:18 AM
kbrooksc
Community Legend
816 Views
3 replies
0 likes

816 Views
3 replies
0 likes

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