URGENTE

[ledcunha1]

Minha conta no spotify é premium, mas as ações de conta premium não funcionam!!!!!

[Sophia]

Hey @ledcunha1!

Thanks for reaching out to the Spotify Community. Hope you don't mind if we reply in English. 

If you're not able to see the Premium features, we'd recommend logging out and back in to your account. You can also try reinstalling the app. Here's how. 

If that doesn't work, please get in touch with Spotify Support so they can look into this. You can contact them via Twitter, Facebook, or, email: 

• Contact form: https://support.spotify.com/contact-spotify-support/?contact
• Facebook: https://www.facebook.com/Spotifyajuda
• Twitter: https://twitter.com/spotifyajuda

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

Let us know if you have any other questions. We'll be here for you 🙂

Sophia,