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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69670 Views
  • 16 replies
  • 37 likes
  • 69670 Views
  • 16 replies
  • 37 likes

Spotify Rewards Card

I just bought spotify premium gift card and when i entered it, it says not valid but i just bought this today

  • Newbie
  • I just bought spotify premium gift card and when i entered it, it says not valid but i just bought this today
  • Maxim
  • Spotify Star
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Paid but I'm not premium?

I had premium for a while and really enjoyed it, but then I was in an accident, so I stoped premium... I tried to start it again and it said I couldn't, I checked my bank account and it still charged me for it even tho I'm not on premium... I've trie...

  • Casual Listener
  • I had premium for a while and really enjoyed it, but then I was in an accident, so I stoped premium... I tried to start it again and it said I couldn't, I checked my bank account and it still charged...
  • Maxim
  • Spotify Star
  • 434 Views
  • 5 replies
  • 0 likes
  • 434 Views
  • 5 replies
  • 0 likes

Spotify stops while the screen is locked and earphones plugged

Hey, I haven't found such topic so far, so I decided to start a new one:Since I started using Spotify on my Iphone 7 I'm facing some problems: - When my earphones are plugged, Spotify stops when I lock the Iphone- Same thing happens when i quit app t...

  • Newbie
  • Hey,   I haven't found such topic so far, so I decided to start a new one: Since I started using Spotify on my Iphone 7 I'm facing some problems:   - When my earphones are plugged, Spo...
  • 468 Views
  • 0 replies
  • 1 likes
  • 468 Views
  • 0 replies
  • 1 likes

Spotify bug:When using spotify with Chromecast sometimes the TV displays different song than iPad

I have noticed that when using Spotify with Chromecast the song displayed on the TV is sometimes/often different than the correct track displayed on Spotify on the iPad. It seems like the TV displays a random track from the same album or playlist but...

  • Newbie
  • I have noticed that when using Spotify with Chromecast the song displayed on the TV is sometimes/often different than the correct track displayed on Spotify on the iPad. It seems like the TV dis...
  • jotoboy
  • Music Fan
  • 1177 Views
  • 4 replies
  • 3 likes
  • 1177 Views
  • 4 replies
  • 3 likes

Solved!! Starred Playlist is not visible on mobile

Hey there, my starred playlist is still available when I use Spotify on my Mac but it's not shown to me when I use the App. I already tried deleting and re-installing the app, but it didn't work. Loging out and back in didn't work either.I've heard o...

  • Casual Listener
  • Hey there,   my starred playlist is still available when I use Spotify on my Mac but it's not shown to me when I use the App. I already tried deleting and re-installing the app, but it didn't ...
  • crematedman
  • Community Legend
  • 1451 Views
  • 3 replies
  • 1 likes
  • invisible
    starred playlist
  • 1451 Views
  • 3 replies
  • 1 likes

Unlock Freeze

Simpy: iOS locks with Spotify active then when i go to unlock the iPhone, it freezes the unlock screen and then crashes. iPhone 6 with last 2/3 iOS updates. Reset phone, installed eveything new etc. Its just somewhat random.

  • Music Fan
  • Simpy: iOS locks with Spotify active then when i go to unlock the iPhone, it freezes the unlock screen and then crashes.  iPhone 6 with last 2/3 iOS updates. Reset phone, installed eveything ne...
  • crematedman
  • Community Legend
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Solved!! Daily Mix Oddities

When the Daily Mixes were rolled out a month or so ago, I had six mixes that fit my music tastes quite well: Alt-rock, rap, a very Tom Petty heavy mix that served up a lot of "dad rock" too, and two more indie focused ones. A couple weeks later, two ...

  • Newbie
  • When the Daily Mixes were rolled out a month or so ago, I had six mixes that fit my music tastes quite well: Alt-rock, rap, a very Tom Petty heavy mix that served up a lot of "dad rock" too...
  • crematedman
  • Community Legend
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

Solved!! Why I don't enjoy Spotify anymore.

I've been a subscriber to Premium for a little over a year now, month by month. I didn't know that if you bought Premium though Apple's App Store, it wouldn't work because recently it was discontinued. I understand why this happened, but I have no ot...

  • Newbie
  • I've been a subscriber to Premium for a little over a year now, month by month. I didn't know that if you bought Premium though Apple's App Store, it wouldn't work because recently it was discontinue...
  • crematedman
  • Community Legend
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

Solved!! Can't see cover art when offline

iOS version: 10.1.1Spotify version: 6.8.0.3786Can't see cover art for any album when offline.Please help.

  • Casual Listener
  • iOS version: 10.1.1 Spotify version: 6.8.0.3786 Can't see cover art for any album when offline. Please help.
  • Swanny
  • Community Legend
  • 1376 Views
  • 3 replies
  • 0 likes
  • 1376 Views
  • 3 replies
  • 0 likes

Carplay

Hi, What is the latest update on this? I just picked up a new VW with Carplay support. Was looking forward to using Spotify. Instantly had problems. Audio wouldn't play, app locked up. I didn't finally get audio to play but it played too fast. Sounds...

  • Newbie
  • Hi,   What is the latest update on this?   I just picked up a new VW with Carplay support. Was looking forward to using Spotify. Instantly had problems. Audio wouldn't play, app locked ...
  • nype
  • Casual Listener
  • 568 Views
  • 2 replies
  • 1 likes
  • 568 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can I pull local files from my iPhone?

I got a new Macbook and forgot to transfer my iTunes library. On my iPhone, I have several songs that I created/edited myself saved as local files. Is there a way I can pull those files from Spotify on my phone and save them to my laptop? I've been s...

  • Newbie
  • I got a new Macbook and forgot to transfer my iTunes library. On my iPhone, I have several songs that I created/edited myself saved as local files. Is there a way I can pull those files from Spotify ...
  • Sophia
  • Roadie
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution URGENTE

Minha conta no spotify é premium, mas as ações de conta premium não funcionam!!!!!

  • Newbie
  • Minha conta no spotify é premium, mas as ações de conta premium não funcionam!!!!!
  • Sophia
  • Roadie
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Solved!! Can't login - Won't go past login/signup page

I recently got the iPhone 7 and cannot even get the login page to pull up on my app (it logged me off since I am on a new device). It won't let me click on either log in/sign up at the bottom. I already tried deleting and reinstalling the app. Help!

  • Casual Listener
  • I recently got the iPhone 7 and cannot even get the login page to pull up on my app (it logged me off since I am on a new device). It won't let me click on either log in/sign up at the bottom. I alre...
  • crematedman
  • Community Legend
  • 1118 Views
  • 3 replies
  • 0 likes
  • 1118 Views
  • 3 replies
  • 0 likes

Solved!! Background refresh

Spotify premium user here. I have an iPhone 6, with an IOS 10.1.1, and I'm finding--quite suddenly--that Spotify's background refresh is draining my battery very quickly. I turned off background refresh for Spotify, yet it continues to run. I've dele...

  • Casual Listener
  • Spotify premium user here. I have an iPhone 6, with an IOS 10.1.1, and I'm finding--quite suddenly--that Spotify's background refresh is draining my battery very quickly. I turned off background refr...
  • adriank1410
  • Roadie
  • 1671 Views
  • 3 replies
  • 0 likes
  • 1671 Views
  • 3 replies
  • 0 likes

Previous Iphone versions

I just updated spotify, and I really do not like that they removed one specific feature. The feature was in the previous version of spotify, if you "shuffled play" a playlist, then pause the song in your playlist, and then clicked shuffle play again,...

  • Newbie
  • I just updated spotify, and I really do not like that they removed one specific feature. The feature was in the previous version of spotify, if you "shuffled play" a playlist, then pause the song in ...
  • Maxim
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Problem with iTunes payment

Hey, I have the problem that I can't pay for spotify premium via itunes.Maybe one of you could help me with my problem.

  • Newbie
  • Hey,   I have the problem that I can't pay for spotify premium via itunes. Maybe one of you could help me with my problem.  
  • Maxim
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

There are no more friends to show at this time spotify

Hello there, I just opened an account 3 days ago. I was able to connect to facebook (My picture shows in some cases) but I find no friends at all to follow (I know there are quite a few). I have connected and disconnected the app acouple of times and...

  • Casual Listener
  • Hello there,   I just opened an account 3 days ago. I was able to connect to facebook (My picture shows in some cases) but I find no friends at all to follow (I know there are quite a few). I ...
  • freetoora
  • Casual Listener
  • 416 Views
  • 1 replies
  • 0 likes
  • 416 Views
  • 1 replies
  • 0 likes

Solved!! How do I end my Premium subscription

I really can't afford to be paying for my subscription anymore so I need to end it but I don't know how. I have an iPhone 6 and I use the mobile app for Spotify. Please help me end it! I need to end it asap before it charges again for this month.

  • Newbie
  • I really can't afford to be paying for my subscription anymore so I need to end it but I don't know how. I have an iPhone 6 and I use the mobile app for Spotify. Please help me end it! I need to end ...
  • adriank1410
  • Roadie
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes