Unable to add songs

[mystixninja]

Plan

Free

Country

Device

iPad Pro (1st Gen)

Operating System

My Question or Issue

I can’t add songs to my playlist as the “...” symbol to add songs is cut off.

[Billy-J]

Hey @mystixninja, thanks for reaching out to the Community!

I'll be happy to help.

Could you try a clean reinstall of the Spotify app following these steps?

Let me know how this goes.

[mystixninja]

Hey @Billy-J,

I followed all of the steps that you have given to me to resolve this issue. However, it was to no avail, the ”...” symbol is still cut-off.

[Billy-J]

Hey @mystixninja,

Could you let me know if this happens on a different device? 

Keep me updated.

[mystixninja]

@Billy-J,

I just tried on my father’s iPhone 8 and I can add songs with no issues.

[Billy-J]

Hey @mystixninja,

OK. Can you check to see if you have any software updates available? Also, does this happen when you rotate the device? 

[mystixninja]

@Billy-J,

As of right now, there are no software updates available, and when I rotated my device the “...” symbol is still cut-off.

[Loxer · Accepted solution]

Hey @mystixninja, welcome to the Community.

Hope you're doing great!

Spotify's aware of this issue with the iPad app, could you add your details here as well as following for any updates on that matter?

Thanks 🙂