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Unable to login

Solved!

Unable to login

I'm unable to login on my Ios device and on the app on mac OSX. I have a premium acount and I'm able to login on the website. 

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Accepted Solutions
Marked as solution

@robink13!

 

Try to use your username instead of your email address in the login process.

This might help you. ^^

 

Peace

View solution in original post

5 Replies

Hey @robink13! Welcome to the Spotify Community. ^^

 

That doesn't sound quite right.

Have you tried reinstalling your app? If not here's a step by step tutorial.

Let us know if that helps, thanks!

 

Peace ^^

No it doesnt work

Marked as solution

@robink13!

 

Try to use your username instead of your email address in the login process.

This might help you. ^^

 

Peace

yes, that worked! Thank you!

@robink13!

 

You're welcome. ^^

 

Peace

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