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What's going on!?!

What's going on!?!

Hi, well I go to play my songs from a playlist and click on the one I want. It either skips it or skips 20 seconds, goes normal for a bit and then skips another 20 seconds. It's doing it now, I'm getting 5 seconds into a song and it skips to half way! What is happening! I asked my friend and she doesn't have this! My internet fine! WHAT IS THIS!?!
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1 Reply

Hello and welcome to the Spotify Community!

 

Let's try to solve this! Try logging out/logging in, sometimes it solves the problem, if this doesn't work, reinstall spotify.

 

If you're still having trouble after a reinstall, please let us know the following details: 

 

1. Exact Device (e.g. iPhone 5S)

 2. Exact operating system (e.g. iOS 8.3)

 3. Spotify app version installed (2.2.0) 

4. What are you doing when the app skips/ stops/ crashes? Is it when it opens? When scrolling through tracks? When searching? 

5. About how many playlists do you have? 

 

If you could get back to us with those details it would be great. Thanks!

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