Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Why does the sound disappear halfway through every song???

Why does the sound disappear halfway through every song???

I went jogging yesterday and about halfway through every song the sound would disappear without the song pauseing. When I skipped a few seconds forwards or backwards in the song the sound came back. Then it played for about 1 minute before the sound disappeared again. I am the only one using the account. I have tried to log out and deleteing the app and downloading it again, but nothing works 😞  This only happens when I am using my headphones from my Iphone. Spotify on my computer works fine and so does spotify on my phone if I dont use the headphones. My headphones are new and I have tried using others, but it is still the same problem!

PLEASE HELP ME

Reply
2 Replies

same thing is happening with my iphone,its not the headphones as far as i can tell trying to find out what the problem is but not having much luck

Anything happen with this?

Suggested posts