Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
3 weeks ago
Rastereyes
Casual Listener
81680 Views
19 replies
37 likes

81680 Views
19 replies
37 likes

I can only play songs in shuffle mode and only for a few seconds

I have an iPhone 5s and a Premium account. For some reason, I can only play songs on my playlists in shuffle mode. And sometimes songs play for only a few seconds (like 30 - 60) and then I can't hear them anymore but it looks like the continue playin...

user-removed
Visitor
I have an iPhone 5s and a Premium account. For some reason, I can only play songs on my playlists in shuffle mode. And sometimes songs play for only a few seconds (like 30 - 60) and then I can't hear...
2016-03-15 8:36:13 PM
2016-03-18 7:36:53 PM
Steph_B
Roadie
258 Views
1 replies
0 likes

258 Views
1 replies
0 likes

Weekly playlist was not updated last Monday

My weekly playlist wasn't updated this week, my username is matiasdereI have a playlist from Monday 6 of March

matiasdere
Newbie
My weekly playlist wasn't updated this week, my username is matiasdere I have a playlist from Monday 6 of March
2016-03-16 1:58:38 PM
2016-03-18 7:22:17 PM
Steph_B
Roadie
197 Views
1 replies
0 likes

197 Views
1 replies
0 likes

Spotify Free subscription in Italy with Three

Hello, I would like to ask I am currently on a three mobile UK sim only unlimited data deal with an iPhone 6. I am going to Italy in the next 10 days and I currently have Spotify free not the premium. I wanted to know if when I go to Italy will I sti...

alexgua30
Newbie
Hello, I would like to ask I am currently on a three mobile UK sim only unlimited data deal with an iPhone 6. I am going to Italy in the next 10 days and I currently have Spotify free not the premium...
2016-03-17 3:07:24 AM
2016-03-18 7:09:55 PM
Steph_B
Roadie
277 Views
1 replies
0 likes

277 Views
1 replies
0 likes

Following an Artist's Complete Catalog

I begrudgingly switch to Spotify after Rdio's collapse. One issue I would like to see addressed is the Artists section of Your Library. When you follow an Artist and navigate to them thru Your Music (which seems logical) it only shows a list of songs...

jrqberry
Newbie
I begrudgingly switch to Spotify after Rdio's collapse. One issue I would like to see addressed is the Artists section of Your Library. When you follow an Artist and navigate to them thru...
2016-03-18 3:48:35 PM
227 Views
0 replies
0 likes

227 Views
0 replies
0 likes

Why does the sound disappear halfway through every song???

I went jogging yesterday and about halfway through every song the sound would disappear without the song pauseing. When I skipped a few seconds forwards or backwards in the song the sound came back. Then it played for about 1 minute before the sound ...

åsnesørflaten
Newbie
I went jogging yesterday and about halfway through every song the sound would disappear without the song pauseing. When I skipped a few seconds forwards or backwards in the song the sound came back. ...
2015-07-27 12:08:15 PM
2016-03-18 3:23:05 PM
theginjaninja69
Newbie
521 Views
2 replies
0 likes

521 Views
2 replies
0 likes

enter in an iphone

When i try to go in to spotify in my iphone4s(new iphone i never tried it before) it always says to me that I can't use Spotify more than 14 days in a foreign country. The problem is that, I am not in a foreign country. My mobile phone is spanish, I ...

natgal
Newbie
When i try to go in to spotify in my iphone4s(new iphone i never tried it before) it always says to me that I can't use Spotify more than 14 days in a foreign country. The problem is that, I am not i...
2016-03-16 3:26:12 PM
2016-03-18 2:42:42 PM
OviiiOne
Community Legend
235 Views
1 replies
0 likes

235 Views
1 replies
0 likes

Ipad volume button fault

I have an Ipad that sometimes is used as remote for other playback units. The volumebutton at the edge of the Ipad now only can lower the playback volume. Half the button seems to be inactive so I can't raise the volume back up again. Edit: the probl...

dahlberg
Casual Listener
I have an Ipad that sometimes is used as remote for other playback units. The volumebutton at the edge of the Ipad now only can lower the playback volume. Half the button seems to be inactive so I ca...
2016-03-16 10:41:15 AM
2016-03-18 12:11:34 PM
dahlberg
Casual Listener
273 Views
1 replies
0 likes

273 Views
1 replies
0 likes

[iOS][Other] Serious issue with stopping playback

Dear Spotify, I would like to report a serious issue with Spotify for iPhone. I don't know if this applies to other versions as well. When playing music through headphones or AirPlay, it should automatically stop when either unplugging the headphones...

woutervogel
Newbie
Dear Spotify, I would like to report a serious issue with Spotify for iPhone. I don't know if this applies to other versions as well. When playing music through headphones or A...
2016-03-17 8:32:37 AM
2016-03-18 11:41:06 AM
Swanny
Community Legend
385 Views
1 replies
0 likes
iOS
Other

385 Views
1 replies
0 likes

Not syncing local files from Mac to iPhone 6S+,

So this has always been buggy for me since I started my premium account about a year or two ago...So...I have my mp3 files all together in my "Documents" on my hard drive. I set spotify to pull those songs from that location under sources. Those mp3 ...

BWDAWG
Newbie
So this has always been buggy for me since I started my premium account about a year or two ago...So...I have my mp3 files all together in my "Documents" on my hard drive. I set spotify to pull those...
2016-03-16 7:24:33 PM
2016-03-18 4:00:06 AM
johnsta13
Casual Listener
323 Views
1 replies
0 likes

323 Views
1 replies
0 likes

Devialet

Does anyone know if there's a possibility to stream via Ipad/Spotify directly to a Devialet? Would be great!

adspeksnijder
Casual Listener
Does anyone know if there's a possibility to stream via Ipad/Spotify directly to a Devialet? Would be great!
2014-04-07 11:45:44 PM
2016-03-17 9:34:01 PM
adspeksnijder
Casual Listener
1131 Views
2 replies
0 likes

1131 Views
2 replies
0 likes

iPhone Shortcut

Hello, I have used spotify for years with no problems and now it is behaving strangely. I have my music playing via bluetooth or headphones in the morning. Before, provided I had not closed the app, no matter how much later if Spotify was the last th...

samjane92
Newbie
Hello, I have used spotify for years with no problems and now it is behaving strangely. I have my music playing via bluetooth or headphones in the morning. Before, provided I had not closed ...
2016-03-17 4:01:17 PM
643 Views
0 replies
0 likes

643 Views
0 replies
0 likes

Local files available offline

I recently downloaded an album on my desktop. I was able to get the album on my desktop version of spotify but I want it to be available on my iphone, I turned on "available offline" mode but it isn't downloading. Any help is appreciated.

Sjk20
Newbie
I recently downloaded an album on my desktop. I was able to get the album on my desktop version of spotify but I want it to be available on my iphone, I turned on "available offline" mode but it isn'...
2016-03-17 6:33:04 AM
2016-03-17 7:27:24 AM
MaryS
Roadie
1827 Views
1 replies
0 likes

1827 Views
1 replies
0 likes

Solved!! can't transfer music to ipod

Why is it that I'm unable to transfer music files from Spotify to my ipod? I'm okay with iphone, and ipad. But ipod is the problem. I'm getting ready to give up on this Spotify deal.

Henya
Casual Listener
Why is it that I'm unable to transfer music files from Spotify to my ipod? I'm okay with iphone, and ipad. But ipod is the problem. I'm getting ready to give up on this Spotify deal.
2013-01-06 2:18:23 PM
2016-03-16 2:01:34 PM
Humhead74
Casual Listener
66684 Views
28 replies
1 likes

66684 Views
28 replies
1 likes

Solved!! How do I get rid of an inbox notification???

Can someone please let me know how to get rid of the notification for new inbox items once I've seen them and/or played them???? I'm using the Spotify app for iOS on my iphone, and when my girlfriend sends me a song to my inbox, I get a notification ...

caseynicholson
Newbie
Can someone please let me know how to get rid of the notification for new inbox items once I've seen them and/or played them???? I'm using the Spotify app for iOS on my iphone, and when my...
2012-11-12 4:09:49 AM
2016-03-16 11:54:14 AM
oliwor
Newbie
18362 Views
30 replies
1 likes

18362 Views
30 replies
1 likes

Solved!! "Login failed" Spotify App

when i try to log in the app, it says that i've entered the wrong code, but iam sure as hell that it is the right one, because on windows it works..

cheshireccar
Newbie
when i try to log in the app, it says that i've entered the wrong code, but iam sure as hell that it is the right one, because on windows it works..
2012-08-15 5:13:21 PM
2016-03-16 11:47:42 AM
Jlrdroidx
Newbie
29849 Views
18 replies
2 likes

29849 Views
18 replies
2 likes

Can't authentificate in App - Authentification refused

Hi,I yesterday bought an premium account online with normal sign in (not with FB)Until now 8 hours later, the authentification in the App is refused.Steps:1.Started the actual App I just downloaded from iTunes/App Store2.Inserted Emailadress and pass...

Gremdan
Newbie
Hi, I yesterday bought an premium account online with normal sign in (not with FB) Until now 8 hours later, the authentification in the App is refused. Steps: 1.Started the actual App I just do...
2016-03-15 8:42:34 AM
2016-03-16 9:58:19 AM
jean3601
Community Legend
566 Views
1 replies
0 likes

566 Views
1 replies
0 likes

Premium Family

So, my mom just got spotify, and got the premium family pack, and added me too it. She has her premium, but i have not recieved my e-mail to add me to her plan. I checked twice, she also did, but my e-mail adress is correct, so I have no idea what is...

darenmarquez9
Casual Listener
So, my mom just got spotify, and got the premium family pack, and added me too it. She has her premium, but i have not recieved my e-mail to add me to her plan. I checked twice, she also did, but my ...
2016-03-16 2:25:00 AM
2016-03-16 5:52:07 AM
MaryS
Roadie
355 Views
3 replies
0 likes

355 Views
3 replies
0 likes

Solved!! iOS 9.2.1 upgrade - Spotify stops playback

Recently upgraded to latest iOS release for iPhone 5s. Have latest Spotify too. Today I found out that playback in offline mode stops as soon as app is not in focus. I does not play in background, nor when lock screen is activated. Once app is back i...

Nizque
Casual Listener
Recently upgraded to latest iOS release for iPhone 5s. Have latest Spotify too. Today I found out that playback in offline mode stops as soon as app is not in focus. I does not play in background, no...
2016-01-26 10:30:39 PM
2016-03-15 6:10:56 AM
user-removed
Not applicable
718 Views
3 replies
0 likes

718 Views
3 replies
0 likes

Does Shows work with iPod or just iPhone and other?

Just wondering does the new update featuring Shows, work for ipod, 5th gen, or just iphones?

Antisane
Gig Goer
Just wondering does the new update featuring Shows, work for ipod, 5th gen, or just iphones?
2016-03-02 9:12:39 AM
2016-03-14 10:03:21 PM
MattSuda
Spotify Star
323 Views
4 replies
0 likes

323 Views
4 replies
0 likes

Song into play queue doesn't work on iphone

Hi, since a few weeks i have a problem with putting songs in my playing queue. Before that it worked for years.When i put a song into my queue most of the time it doesn't appear at all in the queue. Only songs which would be next of the playlist are ...

r9man
Newbie
Hi, since a few weeks i have a problem with putting songs in my playing queue. Before that it worked for years. When i put a song into my queue most of the time it doesn't appear at all in ...
2016-03-05 3:08:58 PM
2016-03-14 9:50:25 PM
MattSuda
Spotify Star
398 Views
1 replies
0 likes

398 Views
1 replies
0 likes

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