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Widgets not working

Widgets not working

Hello! So I am not able to add the Spotify widget to my phone anymore. It kept glitching out and then now it’s not even an option and I cannot even find Spotify in the widget options. I use it all the time so it is very frustrating that I can’t open Spotify that way. 

Plan

Premium

Device

iphone 13 pro 

Operating System

 

My Question or Issue

How can i fix this !!??

Reply
1 Reply

Hey there @coldmistx

 

Thanks for getting in touch about this and welcome to the Community. 

 

First up, it's well worth running a clean reinstall of the app to get rid of any cached files that might be causing trouble. Additionally, could you check if the OS of your device is up to date?

 

If the clean reinstall doesn't do the trick, would you mind sending us a short screen recording of the issue happening so we can take a closer look? You can attach it to your next response by using the Insert Video option in the post editor. You can also upload it to Google Drive and share the link with us (make sure the video has the permissions for anyone to see it).


We'll be waiting for your reply. 

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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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