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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 58200 Views
  • 16 replies
  • 36 likes
  • 58200 Views
  • 16 replies
  • 36 likes

Superuser Contribution Why are podcast playback speed and sleep options missing in my iPhone app?

Using the Spotify app in my iPhone 11 to listen to podcasts with no problem until Monday when the playback speed and sleep buttons had disappeared from the Spotify play screen. I use these a lot and tried to fix it. First I restarted my phone but it ...

  • Newbie
  • Using the Spotify app in my iPhone 11 to listen to podcasts with no problem until Monday when the playback speed and sleep buttons had disappeared from the Spotify play screen. I use these a lot and...
  • Not applicable
  • 2846 Views
  • 8 replies
  • 0 likes
  • 2846 Views
  • 8 replies
  • 0 likes

Report problem

Hello, there is a new issue with the addable widget to the lock screen for iphone. I used to press my widget and it used to take me to spotify's home. Now, when I hit the widget from my lock screen, it begins playing the first thing off of my home pa...

  • Visitor
  • Hello, there is a new issue with the addable widget to the lock screen for iphone. I used to press my widget and it used to take me to spotify's home. Now, when I hit the widget from my lock screen, ...
  • ribezaz
  • Spotify Star
  • 40 Views
  • 1 replies
  • 1 likes
  • 40 Views
  • 1 replies
  • 1 likes

Superuser Contribution Music keeps pausing when I connect to headphones

PlanPremiumCountryUSDeviceiPhone 11Operating SystemiOS 17.0.3 My Question or IssueThis issue has been popping up for a few weeks now and has been going away on its own, but today I can't seem to make it work. When I try to listen to Spotify with Blue...

  • Casual Listener
  • Plan Premium Country US Device iPhone 11 Operating System iOS 17.0.3   My Question or Issue This issue has been popping up for a few weeks now and has been going away on its own, but t...
  • gwgoebel
  • Casual Listener
  • 1126 Views
  • 5 replies
  • 0 likes
  • 1126 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify Not Working Offline on Apple Watch

PlanPremiumCountryUSADeviceApple Watch SEOperating SystemwatchOS 9.0 My Question or IssueI have an apple watch SE and downloaded a spotify playlist to play offline. If I turn on my apple watch and my phone is not nearby, then when I open the spotify ...

  • Casual Listener
  • Plan Premium Country USA Device Apple Watch SE Operating System watchOS 9.0   My Question or Issue I have an apple watch SE and downloaded a spotify playlist to play offline.  If ...
  • inexlyl
  • Casual Listener
  • 83893 Views
  • 249 replies
  • 67 likes
  • 83893 Views
  • 249 replies
  • 67 likes

Superuser Contribution Why isn’t my shuffle button on the actual playlist working at all?

Hey all, the playlist shuffle button next to the green play button isn’t working at all for both playlists and albums on my Spotify app for iPhone. I have to go into a song on the now playing view and then click shuffle which seems to work fine.I hav...

  • Visitor
  • Hey all, the playlist shuffle button next to the green play button isn’t working at all for both playlists and albums on my Spotify app for iPhone. I have to go into a song on the now playing view an...
  • Somia1
  • Casual Listener
  • 267 Views
  • 4 replies
  • 0 likes
  • 267 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Apple Watch Downloads Disappear

I am a Spotify Premium customer. Downloading music to my Apple Watch for offline playback works fine, and playback also works fine. However, on occasion (once or twice per week), the downloaded music will just disappear from my watch, whether I have ...

  • Regular
  • I am a Spotify Premium customer. Downloading music to my Apple Watch for offline playback works fine, and playback also works fine. However, on occasion (once or twice per week), the downloaded mus...
  • jawor44
  • Newbie
  • 5364 Views
  • 24 replies
  • 0 likes
  • 5364 Views
  • 24 replies
  • 0 likes

Solved!!Superuser Contribution App shows offline when in mobile data

Plan - family planDevice - iPhone SEOperating System - iOS 15.5 I can not play music when using mobile data because app shows message "You're offline. To play this, you'll need to go online first" even though app is online.I have deleted and reinstal...

  • Casual Listener
  • Plan - family plan Device - iPhone SE Operating System - iOS 15.5   I can not play music when using mobile data because app shows message "You're offline. To play this, you'll need to go onl...
  • coldone_2024
  • Casual Listener
  • 1727 Views
  • 7 replies
  • 0 likes
  • 1727 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify app crashing repeatedly on iPhone. Clean reinstall ineffective.

This started happening out of the blue. I have tried doing a clean reinstall of the app twice now as outlined on the community website: https://community.spotify.com/t5/FAQs/Perform-a-clean-reinstall-of-the-app/ta-p/4746485 However, this has not fixe...

  • Casual Listener
  • This started happening out of the blue. I have tried doing a clean reinstall of the app twice now as outlined on the community website: https://community.spotify.com/t5/FAQs/Perform-a-clean-reinstall...
  • barryvision
  • Visitor
  • 2564 Views
  • 39 replies
  • 0 likes
  • 2564 Views
  • 39 replies
  • 0 likes

Superuser Contribution Shuffles when hitting replay

I have shuffle on and for some reason, when I go to replay a song or go back to it (especially if the song hadn’t actually played through) the app shuffles the songs when rewinding. So I can listen to song A, skip B, and start C. When I try to go bac...

  • Visitor
  • I have shuffle on and for some reason, when I go to replay a song or go back to it (especially if the song hadn’t actually played through) the app shuffles the songs when rewinding. So I can listen t...
  • Vasil
  • Moderator
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My AirPods keep dropping out

PlanFreeCountryAustralia DeviceiPhone 6Operating SystemiOS 12.4.7 My Question or IssueThis problem started around last month, I was listening to Spotify through my AirPods trying to sleep when I noticed annoyingly that my sound kept cutting out, the ...

  • Casual Listener
  • Plan Free Country Australia  Device iPhone 6 Operating System iOS 12.4.7   My Question or Issue This problem started around last month, I was listening to Spotify through my AirPo...
  • techfoldco
  • Casual Listener
  • 40695 Views
  • 14 replies
  • 0 likes
  • 40695 Views
  • 14 replies
  • 0 likes

Superuser Contribution Sleep timer is missing

PlanPremiumCountryUSADeviceiPhone 14 Pro Max Operating SystemiOS 17.5.1 My Question or IssueHi, when I was listening to a playlist, I used to be able to tap the three … menu within the playlist and select a sleep timer option. Sleep timer has complet...

  • Casual Listener
  • ...hree … menu within the playlist and select a sleep timer option. Sleep timer has completely disappeared from that menu. I have tried making the playlist public, private. I have tried logging out and in a...
  • Fredisgood
  • Newbie
  • 4816 Views
  • 9 replies
  • 2 likes
  • 4816 Views
  • 9 replies
  • 2 likes

Superuser Contribution Apple Watch Audio is Crackly and Staticky

PlanPremiumCountryUSADeviceiPhone X, Apple Watch (no data version) My Question or IssueI already talked to a support person yesterday and they said that it's an issue other have already reported on. They said there are looking to identify the problem...

  • Newbie
  • Plan Premium Country USA Device iPhone X, Apple Watch (no data version)   My Question or Issue I already talked to a support person yesterday and they said that it's an issue other have ...
  • Omega172
  • Casual Listener
  • 1816 Views
  • 27 replies
  • 2 likes
  • 1816 Views
  • 27 replies
  • 2 likes

Superuser Contribution iOS. Spotify lock screen widget was replaced and works completely different

PlanPremiumDevice(iPhone 14 pro)Operating System(iOS 17.6.1) My Question or IssueSpotify widget used to open the home page of the app. But today it was changed and now it just starts one of your recent playlists. Previous widget is no longer availabl...

  • Casual Listener
  • Plan Premium Device (iPhone 14 pro) Operating System (iOS 17.6.1)   My Question or Issue Spotify widget used to open the home page of the app. But today it was changed and now it just st...
  • Ryan8686
  • Visitor
  • 2689 Views
  • 23 replies
  • 9 likes
  • iOS
    Spotify Widget
  • 2689 Views
  • 23 replies
  • 9 likes

Superuser Contribution birthday playlist

Plan/PremiumCountryaustralia Deviceiphone 11Operating SystemiOS 17.6.1 My Question or Issuehello i got the popup for the birthday playlist curated by spotify but i couldn’t save it or watch the animation card things and was wondering how i could go b...

  • Casual Listener
  •   Plan /Premium Country australia  Device iphone 11 Operating System iOS 17.6.1   My Question or Issue hello 🙂    i got the popup for the birthday playlist cura...
  • Novy
  • Moderator
  • 43 Views
  • 1 replies
  • 1 likes
  • 43 Views
  • 1 replies
  • 1 likes

Superuser Contribution Audio Quality doesnt change using airplay

Plan Premium Country Malaysia Device iPhone 13 Operating System iOS 18.1 My Question or Issue I am on Premium Family plan, and my audio quality is set to very high. When I airplay to my wiim mini, the bitrate seems stuck to 16bit/44.1khz . Why is tha...

  • Casual Listener
  • Plan Premium Country Malaysia  Device  iPhone 13 Operating System iOS 18.1   My Question or Issue I am on Premium Family plan, and my audio quality is set to very h...
  • Yordan
  • Moderator
  • 50 Views
  • 1 replies
  • 0 likes
  • 50 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add whole playlists to “Liked Songs” at once

Example: Spotify makes a playlist full of songs that I enjoy, but I don’t have them in my Liked Songs. Instead of having to like every single song individually (which bugs my app out sometimes), I should be able to add an entire playlist to my Liked ...

  • Casual Listener
  • Example: Spotify makes a playlist full of songs that I enjoy, but I don’t have them in my Liked Songs. Instead of having to like every single song individually (which bugs my app out sometimes), I sh...
  • MAP1417
  • Visitor
  • 7789 Views
  • 13 replies
  • 4 likes
  • 7789 Views
  • 13 replies
  • 4 likes

Superuser Contribution Spotify Connect showing 'Premium users only'

PlanFree Device(iPhone XR, Windows Desktop, Chrome Cast)Operating System(iOS 14.4, Windows 10,etc.) My Question or IssueAs the title suggests, both the desktop app and the mobile app are showing a 'Premium users only' message when attempting to use S...

  • Newbie
  • Plan Free   Device (iPhone XR, Windows Desktop, Chrome Cast) Operating System (iOS 14.4, Windows 10,etc.)   My Question or Issue As the title suggests, both the desktop app and the...
  • Charlie508
  • Casual Listener
  • 12861 Views
  • 19 replies
  • 5 likes
  • 12861 Views
  • 19 replies
  • 5 likes