Won’t play complete playlist

[#1]

I have 1 playlist. It’s almost 8 hours so far. I always have continuous and mix on. It will pick random groups of songs in varying numbers, 16, 22, 25 songs and just rotate that group. I’ll open the playlist and select a different song and it will select another group from the list. I’ve reloaded the app, no change. Ideas?

[Joan]

Hi there,

Thanks for reaching out. Do you mena that only some songs get shuffled in and not the whole playlist? What is the exact behaviour? Could you also please provide us the following:

• The exact makes, models and OS/Firmware versions of all your affected devices
• The exact Spotify Versions you use.
• When did this start happening?
• Is this on all devices or only on specific one(s)?
• Screenshots or a video of the behaviour

With this information, we’d be happy to investigate.

Keep us posted.