airplay devices unselectable

[kathrinemyran]

From IOS version 4.0.0.919 on ipad.  The airplay selection interface has changed - however now when I select the "devices available", then "more devices", my airplay receivers pop up and then disappear before i can select them... 😞

[MattSuda]

I am not able to reproduce this problem on my iPad.

When I select devices available and then more devices, the popup to select the device stays on the screen and does not dissapear. 

Can you try restarting your iPad?

Also which iPad model are you using and which version of iOS are you running?

[kathrinemyran]

After a restart I only have Spotify Connect options - there is no airplay option at all! (edit) Its there sometimes, but equally inselectable as the popup disappears immdiately...

3rd generation ipad (2012) running IOS 7.1.2... 

[MattSuda]

Works fine with iOS 9 on my iPad Air (first gen)

Not sure if it's becuase you are running iOS 7

I'll pass your report on to be looked into.

[kathrinemyran]

OK, thanks.  Been reluctant to upgrade... but probably worth it to get my music back on...

[kathrinemyran · Accepted solution]

Upgraded to IOS9 and all is working again... 

[MattSuda]

Glad to hear it's working now!

[akivakatz1]

I am having the same problem...And I believe my firmware is updated?

[MattSuda]

@akivakatz1

Which version of iOS do you have on your device?