apple watch doesn’t play music

[pasvadin]

apple watch always plays on iphone even though wifi is off on the watch and the iphone is in flight mode with bluetooth and wifi off.
every time i switch the output device to the watch is switches back to the phone.

even though the iphone should be completely cut off from all networks the music i select on the watch plays on the phone. how is this possible? 

i would attach a video but my iphone recording isn’t supported here. 

[Vasil]

Hey @pasvadin,

Thanks for reaching out!
We did some research and this behaviour looks connected to Apple itself and possibly its Airplay function.
I'd advise reaching out to Apple about this, but before you do, you can try the following steps:

1. Hit music
2. Hit the 3 little dots in the upper right
3. Hit airplay
4. Scroll all the way to the bottom of the device list
5. Hit "Control other speakers & TVs"
6. Hit Apple watch
7. Hit play

If this works and the playback doesn't revert back that'd be a workaround for the time being at least.
For any further questions in regards to this behaviour it'd be best to first reach out to the Apple support folks. 
We'll be around in case there's anything required on our end 🙂

Hope this gets resolved quickly! We'll be on the lookout.

[pasvadin]

Thank you for the response.

I can't find the option "airplay" in the spotify app. I've attached screenshots of the available options. If I select "pasvadin's AirPods Pro" I get a list of my wifi-speakers (amazon echos) and the airplay function. When I select that option I do not see the apple watch.  

When I try to switch devices from the apple watch I see both the phone and the watch.

I've reached out to apple about similar issues in the past. The response I got from them was that it is a spotify issue. It feels like neither side wants to be responsible and it is now my job to figure out what the issue is.

I just want to use the products and features that I pay for without having to regret my choices. 

[OscarDC]

Hey @pasvadin,

Thank you for keeping in contact and for the info shared.

If you couldn't find the Airplay option on the 3-dot menu, follow these steps:

1. Open the app and start playing the song you want from your phone
2. Open the Now Playing view
3. Tap the "Connect to device" icon
4. Select Airplay and tap your Watch

Also, make sure that both of your devices are online and connected to the same Wi-Fi network as Airplay needs a stable connection. 

If the issue persists, could you record a short video where we can take a better look? You can attach it to your next response by using the Insert Video option in the post editor. You can also upload it to YouTube or Google Drive and share the link with us (make sure the video has the permissions for anyone to watch it).

We'll be waiting for your response.