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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52550 Views
  • 16 replies
  • 36 likes
  • 52550 Views
  • 16 replies
  • 36 likes

Volume bar missing

Anyone else having this isssue?

  • Casual Listener
  • Anyone else having this isssue?
  • Elo55
  • Newbie
  • 9010 Views
  • 8 replies
  • 2 likes
  • 9010 Views
  • 8 replies
  • 2 likes

Solved!! Spotify Stops and Jump While Moving IOS

Need help on how to stop Spotify from stopping and skipping to next song while moving e.g. walking, running, or even moving phone. I can't use it to the gym anymore. My account is premium and it's really annoying to have this issue. It's the same for...

  • Casual Listener
  • Need help on how to stop Spotify from stopping and skipping to next song while moving e.g. walking, running, or even moving phone. I can't use it to the gym anymore. My account is premium and it's re...
  • mapuya19
  • Community Legend
  • 18881 Views
  • 7 replies
  • 0 likes
  • Spotify stops
  • 18881 Views
  • 7 replies
  • 0 likes

Search bug.

When i try to search a Chinese song then it gives me error message which is in the screenshot.

  • Regular
  • When i try to search a Chinese song then it gives me error message which is in the screenshot.
  • Brendan_Wang
  • Regular
  • 420 Views
  • 4 replies
  • 0 likes
  • 420 Views
  • 4 replies
  • 0 likes

Sound stops in offline modus

I have a simulair problem. In the offline modus, everytime i play a song, the sound stops, but the seconde of the song keep going (it still plays, but without sound). I already reinstalled the app, still the same result.

  • Casual Listener
  • I have a simulair problem. In the offline modus, everytime i play a song, the sound stops, but the seconde of the song keep going (it still plays, but without sound). I already reinstalled the app, s...
  • 527 Views
  • 0 replies
  • 0 likes
  • Offline listening
  • 527 Views
  • 0 replies
  • 0 likes

Solved!! Error occurred message

I have an iPhone 6 the past few weeks i have not been able to download any new music or listen to the radio. I am a Spotify premium member. Everything I try to do gives me an "error occurred" and a Try again option but no matter how many times you do...

  • Regular
  • I have an iPhone 6 the past few weeks i have not been able to download any new music or listen to the radio. I am a Spotify premium member. Everything I try to do gives me an "error occurred" and a T...
  • Nico
  • Community Legend
  • 908 Views
  • 9 replies
  • 0 likes
  • 908 Views
  • 9 replies
  • 0 likes

Playlist not downloading on iPhone

So, i imported my playlist from windows media player to spotify, and i can listen to them on the app on my pc, and when i go to my iPhone, the playlist name shows in my library and i click it and the songs arent downloaded, so i clicked the 'Avalible...

  • Regular
  • So, i imported my playlist from windows media player to spotify, and i can listen to them on the app on my pc, and when i go to my iPhone, the playlist name shows in my library and i click it and the...
  • Swanny
  • Community Legend
  • 1099 Views
  • 9 replies
  • 0 likes
  • 1099 Views
  • 9 replies
  • 0 likes

Can't login t app from iPhone 5S

i had spotify on my old android and never had any problemsDownloaded the app onto my iPhone today and can't login. I enter my username and password and I'm told 'you've already created an account with this email address'.How do I log in and access my...

  • Casual Listener
  • i had spotify on my old android and never had any problems Downloaded the app onto my iPhone today and can't login. I enter my username and password and I'm told 'you've already created an account w...
  • mapuya19
  • Community Legend
  • 605 Views
  • 5 replies
  • 0 likes
  • 605 Views
  • 5 replies
  • 0 likes

How to delete saved/offline songs without a playlist?

Hey there, I've tried figuring out how to delete saved albums/offline songs from my iPhone to clear space but I cannot find anything regarding this, I have not made a playlist for these songs or albums, just simply wanted to have them available when ...

  • Casual Listener
  • Hey there, I've tried figuring out how to delete saved albums/offline songs from my iPhone to clear space but I cannot find anything regarding this, I have not made a playlist for these songs or albu...
  • mapuya19
  • Community Legend
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

Spotify still with restrictions on iPad Air 2

Dear all, I have just installed Spotify Free on my iPad Air 2. I understand that Spotify on tablets allows me to select any tracks without restrictions. However, when I am using Spotfy now, it says that I can only play tracks on Shuffle mode which I ...

  • Regular
  • Dear all,   I have just installed Spotify Free on my iPad Air 2. I understand that Spotify on tablets allows me to select any tracks without restrictions. However, when I am using Spotfy now, ...
  • Swanny
  • Community Legend
  • 1400 Views
  • 9 replies
  • 0 likes
  • 1400 Views
  • 9 replies
  • 0 likes

Running never manage to detect tempo

With the three latest updates I cannot use Spotify Running. When I Start the feature IT stops on "Start Running ..." (In Swedish). I have tried several Times the last months and hoped that an updated app would solve the problem. Today I got 5.3.0 and...

  • Newbie
  • With the three latest updates I cannot use Spotify Running. When I Start the feature IT stops on "Start Running ..." (In Swedish). I have tried several Times the last months and hoped that an updated...
  • 307 Views
  • 0 replies
  • 0 likes
  • iOS
    Running with spotify
  • 307 Views
  • 0 replies
  • 0 likes

ogni volta che chiudo spotify si cancellano i brani salvati.

Ogni volta che chiudo spotify, le canzoni salvate in la tua musica -> brani, spariscono. Per averli nuovamente devo disconnettere l'account e loggarmi. ma non appena chiudo l'app si riverifica tutto di nuovo. Uso un Iphone 6S e la versione di spotify...

  • Casual Listener
  • Ogni volta che chiudo spotify, le canzoni salvate in la tua musica -> brani, spariscono. Per averli nuovamente devo disconnettere l'account e loggarmi. ma non appena chiudo l'app si riverifica tut...
  • 365 Views
  • 0 replies
  • 0 likes
  • 365 Views
  • 0 replies
  • 0 likes

Automatically downgraded from premium

I have an android device but recently bought an iphone. After logging in on my new iphone I noticed both spotify apps are no longer premium. I did not log in through facebook. I used my normal logins. Can anyone help with this? or has it happened to ...

  • Newbie
  • I have an android device but recently bought an iphone. After logging in on my new iphone I noticed both spotify apps are no longer premium. I did not log in through facebook. I used my normal logins...
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

Cover

Hello, Why snd my covers way if I bad Internet ? So out I do not have my weill is covers internet bad?

  • Newbie
  • Hello, Why snd my covers way if I bad Internet ? So out I do not have my weill is covers internet bad?
  • 210 Views
  • 0 replies
  • 0 likes
  • 210 Views
  • 0 replies
  • 0 likes

can not log in

so i got a new iphone and when i try to log in to spotify it says login failed you've already created an account with this email address but i can still log in on my ipad and computer so i did the remove all devices and i removed spotify from my old ...

  • Newbie
  • so i got a new iphone and when i try to log in to spotify it says login failed you've already created an account with this email address but i can still log in on my ipad and computer so i did the re...
  • MaryS
  • Roadie
  • 622 Views
  • 6 replies
  • 0 likes
  • 622 Views
  • 6 replies
  • 0 likes

Notifications not working for playlist updates

When I launch my Spotify app on my 6S Plus, it will show new songs being downloaded to offline playlists, but I have no idea which playlists are being updated as I have so many. I have the setting enabled to send me a push notification whenever a pla...

  • Regular
  • When I launch my Spotify app on my 6S Plus, it will show new songs being downloaded to offline playlists, but I have no idea which playlists are being updated as I have so many. I have the setti...
  • 396 Views
  • 0 replies
  • 0 likes
  • Notifications
  • 396 Views
  • 0 replies
  • 0 likes

Album Artwork screwed up on iPhone App

Hi Everyone, I am havving issues with the album Artwork that appears on my playlists that I have saved on premium Spotify account. When I use Spotify through my Macbook Pro there are no issues... however when I use my iPhone, songs either have the in...

  • Visitor
  • Hi Everyone,  I am havving issues with the album Artwork that appears on my playlists that I have saved on premium Spotify account.  When I use Spotify through my Macbook Pro there are no...
  • 306 Views
  • 0 replies
  • 0 likes
  • 306 Views
  • 0 replies
  • 0 likes

'Available Offline' toggle won't download music

Hi all, I have the Spotify on an iPhone 6s and brand new iPad Pro 9.7" (both running iOS 9.3.1) but I when I tap the 'Available Offline' toggle against an album, recently nothing has been happening - the download icons don't appear next to tracks and...

  • Visitor
  • Hi all,   I have the Spotify on an iPhone 6s and brand new iPad Pro 9.7" (both running iOS 9.3.1) but I when I tap the 'Available Offline' toggle against an album, recently nothing has been ha...
  • 342 Views
  • 0 replies
  • 0 likes
  • 342 Views
  • 0 replies
  • 0 likes

Solved!! Playlist Gone

Hi, my playlists no longer appear. I am a paying member. How can I get them back?

  • Casual Listener
  • Hi, my playlists no longer appear. I am a  paying member.  How can I get them back?
  • amdigital
  • Casual Listener
  • 458 Views
  • 7 replies
  • 0 likes
  • 458 Views
  • 7 replies
  • 0 likes

Solved!! All my playlists are gone.

So when I opened the spotify app I noticed that all my (downloaded) playlists are gone. If I open my profile and select 'see all playlists' they're still there, but if I go to my music -> playlists it's empty. Anyone know how to fix this? I have a pr...

  • Casual Listener
  • So when I opened the spotify app I noticed that all my (downloaded) playlists are gone. If I open my profile and select 'see all playlists' they're still there, but if I go to my music -> playlist...
  • amdigital
  • Casual Listener
  • 883 Views
  • 11 replies
  • 0 likes
  • 883 Views
  • 11 replies
  • 0 likes