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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 73531 Views
  • 16 replies
  • 37 likes
  • 73531 Views
  • 16 replies
  • 37 likes

5.3.0 iPad rotation problem with new Circular typeface

When you are in the landscape view on the ipad with the circular typeface you are unable to press play/pause and cannot skip forwards and backwards, instead you go to browsing youth music again. Anyone else having this problem? using the iPad Air 2 u...

  • Casual Listener
  • When you are in the landscape view on the ipad with the circular typeface you are unable to press play/pause and cannot skip forwards and backwards, instead you go to browsing youth music again.&nbsp...
  • jeremyarbon
  • Casual Listener
  • 1361 Views
  • 4 replies
  • 0 likes
  • 5.3.0
    Ipad troubleshooting
    New Update
    problem
  • 1361 Views
  • 4 replies
  • 0 likes

iPhone unavailable for listening after it goes into lock screen

Anyway to fix this? I can pause the iPhone from my Mac but as soon as I hit play it will only play from my mac and not my iPhone. Seems like once the iPhone lock screen goes on you can no longer control it.

  • Music Fan
  • Anyway to fix this?  I can pause the iPhone from my Mac  but as soon as I hit play it will only play from my mac and not my iPhone.  Seems like once the iPhone lock screen goes on you ...
  • Jordi
  • Community Legend
  • 1617 Views
  • 1 replies
  • 0 likes
  • 1617 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Connect issues

Hi all I'm having issues with the Spotify Connect, I have a Spotify Premium account and I have 3 devices linked to the 1 account, my iPhone 5s, my son's iPhone 5 and my other son's iPad Mini there's is also 3 different playlists with each device sync...

  • Casual Listener
  • Hi all I'm having issues with the Spotify Connect, I have a Spotify Premium account and I have 3 devices linked to the 1 account, my iPhone 5s, my son's iPhone 5 and my other son's iPad Mini there's ...
  • hagegebenjamin
  • Music Fan
  • 4973 Views
  • 4 replies
  • 1 likes
  • 4973 Views
  • 4 replies
  • 1 likes

eq 5.1.0

I was just upgraded to 5.1.0 on iPhone 6. For some reason my Eq doesn't work. I press the EQ setting in setting and the menu option glows but doesn't open. I restarted and the problem hasnt resolved.

  • Newbie
  • I was just upgraded to 5.1.0 on iPhone 6. For some reason my Eq doesn't work. I press the EQ setting in setting and the menu option glows but doesn't open. I restarted and the problem hasnt resolved.
  • MattSuda
  • Spotify Star
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

My menu has changed.

Since I downloaded Spotify, my menu (home, browse, search...) has been vertical and on the left. Seemingly out of no where, the other day, my menu changed and all the menu options are lined up at the bottom of the screen horizontally. Also, when I cl...

  • Casual Listener
  • Since I downloaded Spotify, my menu (home, browse, search...) has been vertical and on the left. Seemingly out of no where, the other day, my menu changed and all the menu options are lined up at the...
  • user-removed
  • Not applicable
  • 1012 Views
  • 16 replies
  • 2 likes
  • 1012 Views
  • 16 replies
  • 2 likes

Solved!! Friend feed on iphone?

I did a quick search and didn't find anything--I hope this hasn't been answerd a million times.... So I have a friend who is NOT on facebook which I can see via the friend feed ON MY DESKTOP. However, on my iphone 6 I am unable to locate anyone who i...

  • Casual Listener
  • I did a quick search and didn't find anything--I hope this hasn't been answerd a million times....   So I have a friend who is NOT on facebook which I can see via the friend feed ON MY DESKTOP...
  • MattSuda
  • Spotify Star
  • 12968 Views
  • 3 replies
  • 4 likes
  • 12968 Views
  • 3 replies
  • 4 likes

Solved!! Interface buggy

Some days ago the interface changed and seems buggy. This was before the 22 March update.I deleted the app, updated the iOS and installed Spotify again. Everything working but, now that I am downloading the songs again, the interface changed again. T...

Spotify.1.PNG Spotify.2.PNG
  • Regular
  • Some days ago the interface changed and seems buggy. This was before the 22 March update. I deleted the app, updated the iOS and installed Spotify again. Everything working but, now that I am downlo...
  • MattSuda
  • Spotify Star
  • 1570 Views
  • 7 replies
  • 0 likes
  • 1570 Views
  • 7 replies
  • 0 likes

Chromecast Audio broken in new apps?

Chromecast Audio has been working good from my iOS apps (iPhone and iPad) but today, it's not working. I have tried on 2 iPads and my iPhone. I get the dooing noise but the streaming never starts. Meanwhile, Pandora from there devices works as expect...

  • Newbie
  • Chromecast Audio has been working good from my iOS apps (iPhone and iPad) but today, it's not working.  I have tried on 2 iPads and my iPhone.  I get the dooing noise but the streaming neve...
  • 285 Views
  • 0 replies
  • 0 likes
  • 285 Views
  • 0 replies
  • 0 likes

Playlists are gone, music won't play properly

Hello,I just found this issue yesterday evening: all my playlists have disappeared off my phone but are still on my desktop, and if I try to even stream a song off a search, the music stops playing in the middle of any song. The pause button is shown...

  • Casual Listener
  • Hello, I just found this issue yesterday evening: all my playlists have disappeared off my phone but are still on my desktop, and if I try to even stream a song off a search, the music stops playi...
  • Mllow
  • Casual Listener
  • 575 Views
  • 3 replies
  • 0 likes
  • 575 Views
  • 3 replies
  • 0 likes

Solved!! Can't play the song I want

So, as the title says, I've been unable to play the songs I've wanted for the last couple of weeks. I could play the songs and listen to them just fine in the past while I was online but now I can't even play the song I want through online, I need to...

  • Newbie
  • So, as the title says, I've been unable to play the songs I've wanted for the last couple of weeks. I could play the songs and listen to them just fine in the past while I was online but now I can't ...
  • mapuya19
  • Community Legend
  • 1088 Views
  • 1 replies
  • 0 likes
  • 1088 Views
  • 1 replies
  • 0 likes

Volume bar missing

Anyone else having this isssue?

  • Casual Listener
  • Anyone else having this isssue?
  • Elo55
  • Newbie
  • 9075 Views
  • 8 replies
  • 2 likes
  • 9075 Views
  • 8 replies
  • 2 likes

Solved!! Spotify Stops and Jump While Moving IOS

Need help on how to stop Spotify from stopping and skipping to next song while moving e.g. walking, running, or even moving phone. I can't use it to the gym anymore. My account is premium and it's really annoying to have this issue. It's the same for...

  • Casual Listener
  • Need help on how to stop Spotify from stopping and skipping to next song while moving e.g. walking, running, or even moving phone. I can't use it to the gym anymore. My account is premium and it's re...
  • mapuya19
  • Community Legend
  • 19051 Views
  • 7 replies
  • 0 likes
  • Spotify stops
  • 19051 Views
  • 7 replies
  • 0 likes

Search bug.

When i try to search a Chinese song then it gives me error message which is in the screenshot.

  • Regular
  • When i try to search a Chinese song then it gives me error message which is in the screenshot.
  • Brendan_Wang
  • Regular
  • 444 Views
  • 4 replies
  • 0 likes
  • 444 Views
  • 4 replies
  • 0 likes

Sound stops in offline modus

I have a simulair problem. In the offline modus, everytime i play a song, the sound stops, but the seconde of the song keep going (it still plays, but without sound). I already reinstalled the app, still the same result.

  • Casual Listener
  • I have a simulair problem. In the offline modus, everytime i play a song, the sound stops, but the seconde of the song keep going (it still plays, but without sound). I already reinstalled the app, s...
  • 548 Views
  • 0 replies
  • 0 likes
  • Offline listening
  • 548 Views
  • 0 replies
  • 0 likes

Solved!! Error occurred message

I have an iPhone 6 the past few weeks i have not been able to download any new music or listen to the radio. I am a Spotify premium member. Everything I try to do gives me an "error occurred" and a Try again option but no matter how many times you do...

  • Regular
  • I have an iPhone 6 the past few weeks i have not been able to download any new music or listen to the radio. I am a Spotify premium member. Everything I try to do gives me an "error occurred" and a T...
  • Nico
  • Community Legend
  • 986 Views
  • 9 replies
  • 0 likes
  • 986 Views
  • 9 replies
  • 0 likes

Playlist not downloading on iPhone

So, i imported my playlist from windows media player to spotify, and i can listen to them on the app on my pc, and when i go to my iPhone, the playlist name shows in my library and i click it and the songs arent downloaded, so i clicked the 'Avalible...

  • Regular
  • So, i imported my playlist from windows media player to spotify, and i can listen to them on the app on my pc, and when i go to my iPhone, the playlist name shows in my library and i click it and the...
  • Swanny
  • Community Legend
  • 1151 Views
  • 9 replies
  • 0 likes
  • 1151 Views
  • 9 replies
  • 0 likes

Can't login t app from iPhone 5S

i had spotify on my old android and never had any problemsDownloaded the app onto my iPhone today and can't login. I enter my username and password and I'm told 'you've already created an account with this email address'.How do I log in and access my...

  • Casual Listener
  • i had spotify on my old android and never had any problems Downloaded the app onto my iPhone today and can't login. I enter my username and password and I'm told 'you've already created an account w...
  • mapuya19
  • Community Legend
  • 620 Views
  • 5 replies
  • 0 likes
  • 620 Views
  • 5 replies
  • 0 likes

How to delete saved/offline songs without a playlist?

Hey there, I've tried figuring out how to delete saved albums/offline songs from my iPhone to clear space but I cannot find anything regarding this, I have not made a playlist for these songs or albums, just simply wanted to have them available when ...

  • Casual Listener
  • Hey there, I've tried figuring out how to delete saved albums/offline songs from my iPhone to clear space but I cannot find anything regarding this, I have not made a playlist for these songs or albu...
  • mapuya19
  • Community Legend
  • 395 Views
  • 1 replies
  • 0 likes
  • 395 Views
  • 1 replies
  • 0 likes