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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62798 Views
  • 16 replies
  • 37 likes
  • 62798 Views
  • 16 replies
  • 37 likes

My Starred list on PC doesnt shop up on my iphone

Hello, As I stated in the subject, my "starred" playlist on Pc doesnt sync with my iphone. A while back I noticed that I had 2 "starred" playlists and deleted one of them thinking it was a duplicate. Apparently Spotify keeps starred playlists seperat...

  • Newbie
  • Hello,   As I stated in the subject, my "starred" playlist on Pc doesnt sync with my iphone. A while back I noticed that I had 2 "starred" playlists and deleted one of them thinking it was a d...
  • Juan
  • Spotify Legend
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

"Your music" not showing my music

Something really weird is happening to me. I've moved to Germany from Brazil and when I tried to listen to my saved music one day, it didn't have it downloaded on my device anymore, so I just let it go. When I tried in the next day, it said that I'd ...

  • Casual Listener
  • Something really weird is happening to me.   I've moved to Germany from Brazil and when I tried to listen to my saved music one day, it didn't have it downloaded on my device anymore, so I jus...
  • joaonoberto
  • Casual Listener
  • 414 Views
  • 2 replies
  • 0 likes
  • 414 Views
  • 2 replies
  • 0 likes

[iOS] Playback is silenced on a streamed track after a local track has played

On both iPhone and iPad with iOS 8.1 and Spotify 1.9.0.2744, the following situation occur very consistently: 1. playback of local synced track ends 2. playback of streamed track starts silenced 3. if playback is not interrupted, the silenced track, ...

  • Roadie
  • On both iPhone and iPad with iOS 8.1 and Spotify 1.9.0.2744, the following situation occur very consistently:   1. playback of local synced track ends 2. playback of streamed track starts ...
  • bmilk
  • Newbie
  • 1515 Views
  • 9 replies
  • 0 likes
  • iOS
  • 1515 Views
  • 9 replies
  • 0 likes

Spotify

I acsedntly clicked on Spotify 7 day free trial but it's been 8 days and it's still going will I be charged?

  • Newbie
  • I acsedntly clicked on Spotify 7 day free trial but it's been 8 days and it's still going will I be charged?
  • kbrooksc
  • Community Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Spotify charging me without service

Greetings;I tried to make a new account under my college email, but I couldn't verify my institution. Today I checked my bank account and spotify has charged me for the month and when I try to log in with the institutional email, spotify gives me the...

  • Newbie
  • Greetings; I tried to make a new account under my college email, but I couldn't verify my institution. Today I checked my bank account and spotify has charged me for the month and when I try to log ...
  • kbrooksc
  • Community Legend
  • 422 Views
  • 1 replies
  • 0 likes
  • 422 Views
  • 1 replies
  • 0 likes

Help

It signed me out of my Spotify account. I tried to open the account and it says my username or password is incorrect. I reset my password but it still does not work. I proceeded to reinstall the Spotify app and turn on and off my iPhone and i continu...

  • Visitor
  • It signed me out of my Spotify account. I tried to open the account and it says my username or password is incorrect. I reset my password but it still does not work. I proceeded to reinstall the Spot...
  • kbrooksc
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Local Files don't show on iPhone

My local files work on my Mac app, but when I go to local files on the iPhone app is says "Local files are currently empty". I have Premium and the Mac and iPhone are on the same wifi network. So how do I get my local files to show up on my iPhone?

  • Visitor
  • My local files work on my Mac app, but when I go to local files on the iPhone app is says "Local files are currently empty".   I have Premium and the Mac and iPhone are on the same wifi networ...
  • Bittencourt
  • Spotify Star
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

only four options?

When I open the options on the left, it only gives me four options to choose from, Search, Browse, Radio, and Your music. With my last phone I didn't have this problem and I remember a lot more than four options. Is there supposed to be more?

  • Newbie
  • When I open the options on the left, it only gives me four options to choose from, Search, Browse, Radio, and Your music. With my last phone I didn't have this problem and I remember a lot more than ...
  • Bittencourt
  • Spotify Star
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Spotify stops and start numbers automatically

My spotify stops numbers and start new ones on its own. KPN phone abonnement. Common problem? How to solve?

  • Newbie
  • My spotify stops numbers and start new ones on its own. KPN phone abonnement. Common problem? How to solve?
  • Bittencourt
  • Spotify Star
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

App won't stay open longer than 5 seconds before crashing

I just downloaded the app, signed in and less than 5 seconds later the app closes down completely. I did see an alert that says my 48 hour trial was starting... but I can't use the app. Can you please help?

  • Casual Listener
  • I just downloaded the app, signed in and less than 5 seconds later the app closes down completely. I did see an alert that says my 48 hour trial was starting... but I can't use the app. Can you pleas...
  • Litome
  • Newbie
  • 42960 Views
  • 12 replies
  • 0 likes
  • 42960 Views
  • 12 replies
  • 0 likes

Still push message from shows not following any more

Hi, I am still getting push notifications from a show I am not following any more. That's pretty annoying as the show releases a new episode once an hour. Regards,olmkram

  • Newbie
  • Hi,   I am still getting push notifications from a show I am not following any more. That's pretty annoying as the show releases a new episode once an hour.   Regards, olmkram
  • 311 Views
  • 0 replies
  • 0 likes
  • 311 Views
  • 0 replies
  • 0 likes

Spotify in Airplane Mode Issue

Hi, I currently have a premium subscription for Spotify and a playlist of mine is checked for offline availability and every song is sycned in said playlist. Since I listen to Spotify in my car and at college, I tend to not have a celluar connection,...

  • Newbie
  • Hi, I currently have a premium subscription for Spotify and a playlist of mine is checked for offline availability and every song is sycned in said playlist. Since I listen to Spotify in my car and a...
  • driveflanger
  • Community Legend
  • 757 Views
  • 1 replies
  • 0 likes
  • 757 Views
  • 1 replies
  • 0 likes

Playlists disappeared from iOS app

I edited a couple playlists on my phone then shortly after created a couple on my computer. I didn't realise but the Internet was dodgy and they hadn't synced over this process.Shortly after my playlists disappeared from both devices and have only re...

  • Newbie
  • I edited a couple playlists on my phone then shortly after created a couple on my computer. I didn't realise but the Internet was dodgy and they hadn't synced over this process. Shortly after my p...
  • 405 Views
  • 0 replies
  • 0 likes
  • Glitch
    iphone
    lost playlist
    my music
  • 405 Views
  • 0 replies
  • 0 likes

Solved!! Sign in trouble

I am having trouble signing into my spotify app. I am operating on an iPhone 5s. When I go to login it says this email has already been used to create an account. I can login to my spotify on my safari browser etc. but I can't through the app. Very f...

  • Newbie
  • I am having trouble signing into my spotify app. I am operating on an iPhone 5s. When I go to login it says this email has already been used to create an account. I can login to my spotify on my safa...
  • Bittencourt
  • Spotify Star
  • 507 Views
  • 1 replies
  • 0 likes
  • 507 Views
  • 1 replies
  • 0 likes

How do i delete recent played music on iphone?

Hello,How do i delete recent played music on iphone?Now i can do that but one for one, i want them all gone how do i do that?

  • Casual Listener
  • Hello, How do i delete recent played music on iphone? Now i can do that but one for one, i want them all gone how do i do that?
  • st18
  • Casual Listener
  • 906 Views
  • 3 replies
  • 0 likes
  • 906 Views
  • 3 replies
  • 0 likes

Music won't play at all

I on Premium on iPhone 6 and the app has been working fine so far until a few days ago when it would only play half way though the song and then stop. Now, it won't play the song at all. The play/pause button shows as if the song is playing, but the ...

  • Casual Listener
  • I on Premium on iPhone 6 and the app has been working fine so far until a few days ago when it would only play half way though the song and then stop. Now, it won't play the song at all. The play/pau...
  • KadriK
  • Casual Listener
  • 322 Views
  • 3 replies
  • 0 likes
  • 322 Views
  • 3 replies
  • 0 likes

Local files on desktop not showing up on iPhone 6s

For some reason (past week or so) my iPhone hasn't been displaying my local files from my desktop, all it displays is this message:"Local files is currently empty, install spotify on your computer to add and play songs from your local library"But eve...

  • Casual Listener
  • For some reason (past week or so) my iPhone hasn't been displaying my local files from my desktop, all it displays is this message: "Local files is currently empty, install spotify on your compute...
  • Dreadstyle
  • Casual Listener
  • 594 Views
  • 4 replies
  • 0 likes
  • 594 Views
  • 4 replies
  • 0 likes

Collection sync function

It appears to me that the collections do not sync automatically. When I add a song to my collection on my iPhone, it does not appear on my iPad. I have to close the program on my iPad, and then reopen it, to be able to see the new songs. I understand...

  • Gig Goer
  •  It appears to me that the collections do not sync automatically. When I add a song to my collection on my iPhone, it does not appear on my iPad. I have to close the program on my iPad, and then...
  • 202 Views
  • 0 replies
  • 0 likes
  • 202 Views
  • 0 replies
  • 0 likes

Can't get Premium

When I put in my CC info it tells my my zip code does not match. So I looked and Spotify shows I'm from Canada and I live in Southern California. I tried to change it from Canada to USA but all it has to choose from is Canada won't let me change it. ...

  • Casual Listener
  • When I put in my CC info it tells my my zip code does not match. So I looked and Spotify shows I'm from Canada and I live in Southern California. I tried to change it from Canada to USA but all it ha...
  • kbrooksc
  • Community Legend
  • 333 Views
  • 3 replies
  • 0 likes
  • 333 Views
  • 3 replies
  • 0 likes

Music stops after playing for about a minute

Hi there!unfortunately the songs i want to listen to on my i phone are stopping after playing for about a minute.It doesn´t matter if i´m online or offline.reinstalling the app is not improving the situation.any idea what i can do?

  • Casual Listener
  • Hi there! unfortunately the songs i want to listen to on my i phone are stopping after playing for about a minute. It doesn´t matter if i´m online or offline. reinstalling the app is not improving...
  • steffipodlich
  • Casual Listener
  • 415 Views
  • 4 replies
  • 0 likes
  • 415 Views
  • 4 replies
  • 0 likes