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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • bickle
  • Regular
  • 77759 Views
  • 17 replies
  • 37 likes
  • 77759 Views
  • 17 replies
  • 37 likes

Local files won't sync to iPhone

So I'm trying to sync some local songs i have from a CD onto my phone. I have them in my local files on the desktop app, and I've tried putting them in a new offline playlist on the device and also in the offline playlist I wanted them in. They justr...

  • Newbie
  • So I'm trying to sync some local songs i have from a CD onto my phone. I have them in my local files on the desktop app, and I've tried putting them in a new offline playlist on the device and also i...
  • elliott_0597
  • Newbie
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

Spotify won't play in car but sing app will ?

I have premium Spotify and I can't seem to connect it to my Nissan qashqai car radio Bluetoothyet today I was able to play the sing app from my iPhone to my radio ...can someone help me with this as I really want to be able to play Spotify thro car r...

  • Newbie
  • I have premium Spotify and I can't seem to connect it to my Nissan qashqai car radio Bluetooth yet today I was able to play the sing app from my iPhone to my radio ... can someone help me with ...
  • 649 Views
  • 0 replies
  • 0 likes
  • Spotify Bluetooth Car Won't Play
  • 649 Views
  • 0 replies
  • 0 likes

Spotify app - free or not really free?

I've downloaded the Spotify app, logged in, but whan I try to play a song, it says "Spotify Premium is required for on-demand mobile streaming". BUT - in the description of Spotify in the AppStore, it says "With the Spotify app, you can choose to lis...

  • Casual Listener
  • I've downloaded the Spotify app, logged in, but whan I try to play a song, it says "Spotify Premium is required for on-demand mobile streaming".   BUT - in the description of Spotify in t...
  • NotReallyFree
  • Newbie
  • 20021 Views
  • 5 replies
  • 1 likes
  • 20021 Views
  • 5 replies
  • 1 likes

Delete premium trial

Hi Spotify I think I accepted the premium trial without realising so will I have to pay for it? And if I do how do I delete the trial because I have searched and it hasn't worked apparently it's because I'm on iTunes because I have an iPhone 6 so I h...

  • Visitor
  • Hi Spotify I think I accepted the premium trial without realising so will I have to pay for it? And if I do how do I delete the trial because I have searched and it hasn't worked apparently it's beca...
  • kbrooksc
  • Community Legend
  • 686 Views
  • 3 replies
  • 0 likes
  • 686 Views
  • 3 replies
  • 0 likes

Change my premium plan

Hi, I did my premium plan for month, but now I want to change to family plan. I live in Brasil and I don't know how can I do it. I need cancel this old plan to do a new plan? How can I do it more fast as possible? Help me.

  • Newbie
  • Hi, I did my premium plan for month, but now I want to change to family plan. I live in Brasil and I don't know how can I do it. I need cancel this old plan to do a new plan? How can I do it more fas...
  • kbrooksc
  • Community Legend
  • 47085 Views
  • 1 replies
  • 0 likes
  • Cancel. Family plan
    plan
    premium. Help
  • 47085 Views
  • 1 replies
  • 0 likes

Songs from mac to iPod

HI. I have songs on my mac. that I want to have over too my ipod. bud they dont synk to offline. I have bougt mac and ipod in 2015. and software is updatet. i have tried to reinstall spotify on mac and ipod... but the problem is still there.and mac a...

  • Casual Listener
  • HI.   I have songs on my mac. that I want to have over too my ipod. bud they dont synk to offline.    I have bougt mac and ipod in 2015. and software is updatet.  i have trie...
  • Carmen81
  • Casual Listener
  • 307 Views
  • 4 replies
  • 0 likes
  • 307 Views
  • 4 replies
  • 0 likes

HELP! Local Files Not Working

I've been having this issue now and I don't know where else to turn. I've been trying to add local files to my playlist. When I add the local file from the local files tab, it appears on the playlist on the PC, but not on my phone. When I press play ...

  • Newbie
  • I've been having this issue now and I don't know where else to turn. I've been trying to add local files to my playlist. When I add the local file from the local files tab, it appears on the playlist...
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes

Spotify stopped working on Iphone 6

Hello! All the suddenly Spotify wont work on my Iphone6. When i start the app, I push login with facebook, but the app freezes and wont go on. I do not have this problem on my Ipad, only on my Iphone.

  • Newbie
  • Hello!   All the suddenly Spotify wont work on my Iphone6. When i start the app, I push login with facebook, but the app freezes and wont go on. I do not have this problem on my Ipad, only on ...
  • Nico
  • Community Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Unit Shown twice

On my ipad i have the problem, that my amp is listed twice, but only one works. And this not allways. How do I get rid of the second device?when I choose to Stream to the amp, I will not work allways for the right entry on the list. Only sometimes. T...

  • Newbie
  • On my ipad i have the problem, that my amp is listed twice, but only one works. And this not allways. How do I get rid of the second device? when I choose to Stream to the amp, I will not work allwa...
  • 199 Views
  • 0 replies
  • 0 likes
  • 199 Views
  • 0 replies
  • 0 likes

Unable to play album

I was listening to a playlist I have saved to my phone and noticed that two albums are being skipped entirely when I try to listen to them. (Specifically, I have an R.E.M. playlist and I'm unable to listen to Out of Time.) The songs are listed in the...

  • Casual Listener
  • I was listening to a playlist I have saved to my phone and noticed that two albums are being skipped entirely when I try to listen to them. (Specifically, I have an R.E.M. playlist and I'm unable to ...
  • kbrooksc
  • Community Legend
  • 784 Views
  • 4 replies
  • 0 likes
  • 784 Views
  • 4 replies
  • 0 likes

Spotify won't update!

I have true to do an update from the App Store for Spotify but it just keeps coming up as loading on the app icon. Spotify will not open as I can not delete it and reinstall it. Seems like it has" hung"! Any ideas?

  • Newbie
  • I have true to do an update from the App Store for Spotify but it just keeps coming up as loading on the app icon. Spotify will not open as I can not delete it and reinstall it. Seems like it has" hu...
  • kbrooksc
  • Community Legend
  • 1619 Views
  • 1 replies
  • 0 likes
  • 1619 Views
  • 1 replies
  • 0 likes

Solved!! Radio problems with iOS 6

Hi everyone, first timer here at the forums. I have been using Spotify on my iPhone 4S for a few months. In the recent a few weeks, I have been experiencing problems with the radio function of the Spotify app. The radio just does not load. I first st...

  • Casual Listener
  • Hi everyone, first timer here at the forums. I have been using Spotify on my iPhone 4S for a few months. In the recent a few weeks, I have been experiencing problems with the radio function of the Sp...
  • jdhewitt
  • Newbie
  • 2072 Views
  • 7 replies
  • 0 likes
  • 2072 Views
  • 7 replies
  • 0 likes

IOS spotify crash

Brief description of the issue:Spotify iOS app crashes after 30 seconds of being open/playing a song.App only crashes when using Wi-fi. App does not crash on cellular or on offline mode. When the app crashes, it closes and shows the home screen but i...

  • Newbie
  • Brief description of the issue: Spotify iOS app crashes after 30 seconds of being open/playing a song. App only crashes when using Wi-fi. App does not crash on cellular or on offline mode.   ...
  • morhout
  • Casual Listener
  • 1162 Views
  • 2 replies
  • 1 likes
  • iOS 9.2.1 crash
  • 1162 Views
  • 2 replies
  • 1 likes

Iphone 5S app crashes when going on wifi

The app crashes when trying to launch on my iphone 5S with the latest IOS 9.1 when I am on wifi. If I am not online via wifi, the app launches and I am able to listen to music. The minute I enable wifi the app crashes again. I have tried uninstalling...

  • Newbie
  • The app crashes when trying to launch on my iphone 5S with the latest IOS 9.1 when I am on wifi.    If I am not online via wifi, the app launches and I am able to listen to music. Th...
  • morhout
  • Casual Listener
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Spotify on iPhone 5

Hi,Spotify premium doesn't work on my iPhone5, everytime I press play the track doesn't start.Is there anybody who knows how to fix it? Thanks

  • Casual Listener
  • Hi, Spotify premium doesn't work on my iPhone5, everytime I press play the track doesn't start. Is there anybody who knows how to fix it?   Thanks
  • frederic84
  • Casual Listener
  • 252 Views
  • 2 replies
  • 0 likes
  • 252 Views
  • 2 replies
  • 0 likes

Songs don't start

Dear Community, I have a problem since a few days on my Spotify App on Iphone (premium account).The problem is the following : When I start a song, it stays at 00:00 and even if the button "play" is on, nothing is happening. The time doesn't move and...

  • Casual Listener
  • Dear Community,   I have a problem since a few days on my Spotify App on Iphone (premium account). The problem is the following :   When I start a song, it stays at 00:00 and even if t...
  • AurelN
  • Casual Listener
  • 358 Views
  • 3 replies
  • 1 likes
  • 358 Views
  • 3 replies
  • 1 likes

Devices available not showing under big play/pause button on iPhone 6 plus

Since 1 or 2 weeks, the words "devices available" at the bottom of the play screen are not always showing up on iPhone 6 plus. I need to restart the app to fix it. May be linked when I have used airplay or spotify connect before.

  • Music Fan
  • Since 1 or 2 weeks, the words "devices available" at the bottom of the play screen are not always showing up on iPhone 6 plus. I need to restart the app to fix it. May be linked when I have used airp...
  • 521 Views
  • 0 replies
  • 2 likes
  • 521 Views
  • 0 replies
  • 2 likes

Download to iPod

Hi All, This is a real newbie question but, how do you download from Spotify to iPod? When I plus in my iPod, nothing pops up on Spotify. Help. Gary

  • Casual Listener
  • Hi All,   This is a real newbie question but, how do you download from Spotify to iPod?  When I plus in my iPod, nothing pops up on Spotify.   Help.   Gary
  • garywilliamsipl
  • Casual Listener
  • 721 Views
  • 4 replies
  • 0 likes
  • Windows
  • 721 Views
  • 4 replies
  • 0 likes