Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
sapmi
Music Fan
52595 Views
16 replies
36 likes

52595 Views
16 replies
36 likes

Saved songs-playlist disappearing on iPhone

Hello! My saved songs-playlist suddenly disappeared from my iPhone but are still there on my macbook air. How can I get my saved songs-playlist back to my iPhone? I had over 150 songs on it... Thank you for your help, love Caroline

carro-333
Newbie
Hello! My saved songs-playlist suddenly disappeared from my iPhone but are still there on my macbook air. How can I get my saved songs-playlist back to my iPhone? I had over 150 songs on it....
2016-01-07 9:18:49 PM
2016-01-07 9:20:34 PM
Bittencourt
Spotify Star
218 Views
1 replies
0 likes

218 Views
1 replies
0 likes

Some songs not playing or stop after 10 seconds

I have an issue where some songs just wont play and others stop after 10 seconds.I have an iPhone 6 iOS 9.2 with Spotify version 4.6.0.1466I have tried to delete and redownload from the app store but the problem persists.It is very frustrating.David

docalla
Newbie
I have an issue where some songs just wont play and others stop after 10 seconds. I have an iPhone 6 iOS 9.2 with Spotify version 4.6.0.1466 I have tried to delete and redownload from the app ...
2016-01-07 11:49:52 AM
2016-01-07 8:36:10 PM
Bittencourt
Spotify Star
1302 Views
1 replies
0 likes
bug

1302 Views
1 replies
0 likes

Ipad Air IOS 9.1 connection/delayproblem chromecast

Hello, I couldnt find a topic about this matter so direct me to it please if there is already one.I bought last week chromecast 2. I could run spotify realy well on my hd tv for about 2 days.But since several days spotify has realy a hard time to mak...

ppdaoc
Casual Listener
Hello, I couldnt find a topic about this matter so direct me to it please if there is already one. I bought last week chromecast 2. I could run spotify realy well on my hd tv for about 2 ...
2016-01-04 12:26:47 PM
2016-01-07 1:11:35 PM
ppdaoc
Casual Listener
360 Views
2 replies
0 likes

360 Views
2 replies
0 likes

Shuffle from phone to work server

I run Spotify through my phone via the work server . I have around 4000 songs on the playlist but it's only shuffling around 50?!! Don't know how to amend this!! It's only just started happening!! So annoying

Webbyrealist
Casual Listener
I run Spotify through my phone via the work server . I have around 4000 songs on the playlist but it's only shuffling around 50?!! Don't know how to amend this!! It's only just started happening!! So...
2016-01-07 11:14:31 AM
286 Views
0 replies
0 likes
Help

286 Views
0 replies
0 likes

Ads pausing when screen locked

I have an Ipad Air and am running iOS 9.2 and spotify 4.6.0.1466I listen a lot with headphones and my ipad screen locked. There are certain ads for spotify that will pause as soon as they start (usually 15 second ads). all I have to do for them to pl...

the_ron_abides
Casual Listener
I have an Ipad Air and am running iOS 9.2 and spotify 4.6.0.1466 I listen a lot with headphones and my ipad screen locked. There are certain ads for spotify that will pause as soon as they start (us...
2016-01-06 6:46:58 PM
2016-01-07 8:14:01 AM
eajsimko
Newbie
762 Views
1 replies
0 likes
iOS 9.2
Ipad version
pause
pauses

762 Views
1 replies
0 likes

Screen on iPhone goes completely black after connecting to spotify connect since ios9

Hisince downloading ios9 for my iPhone whenever I connect to my Libratone speaker on spotify connect the spotify screen on my iPhone goes completely black and I have no access to spotify (although the track / playlist continues to play through the sp...

StevePorter
Newbie
Hi since downloading ios9 for my iPhone whenever I connect to my Libratone speaker on spotify connect the spotify screen on my iPhone goes completely black and I have no access to spotify (although ...
2015-09-22 7:53:33 PM
2016-01-07 5:40:52 AM
adpq
Newbie
3835 Views
2 replies
0 likes

3835 Views
2 replies
0 likes

Monthly Payment

I'm having an issue with what Spotify charged me monthly. They state it's 9.99 a month but how come for the last several months I've been charged $14 and in some cases more? There's no way for me to contact them because when I write a letter to them ...

Escobar716
Newbie
I'm having an issue with what Spotify charged me monthly. They state it's 9.99 a month but how come for the last several months I've been charged $14 and in some cases more? There's no way for me to ...
2016-01-07 2:26:00 AM
2016-01-07 5:16:54 AM
Bittencourt
Spotify Star
245 Views
1 replies
0 likes

245 Views
1 replies
0 likes

I couldnt download it on Appstore

hi,For a while approximately in 2 hours, i couldnt download the spotify on appstore turkey. I reset my phone, change the appstore account or re downloading but it didnt get me help.Is it a server problem for us or something? What would you suggest me...

user-removed
Visitor
hi, For a while approximately in 2 hours, i couldnt download the spotify on appstore turkey. I reset my phone, change the appstore account or re downloading but it didnt get me help. Is it a se...
2016-01-07 1:46:16 AM
2016-01-07 2:02:33 AM
TanMaNobel
Roadie
276 Views
1 replies
0 likes

276 Views
1 replies
0 likes

Playback problems when streaming with iPad iOS 6 via Bluetooth

Hi, I have the New iPad and I have Spotify installed in it. Spotify App 0.5.6.19.gaec439b7 Spotify core 0.8.2.1400.gc9731fe6. I'm using it to stream music to my speakers using Logitech Wireless Speaker Adapter Kit (Bluetooth). Everything seemed to be...

MtS
Regular
Hi, I have the New iPad and I have Spotify installed in it. Spotify App 0.5.6.19.gaec439b7 Spotify core 0.8.2.1400.gc9731fe6. I'm using it to stream music to my speake...
2012-10-27 12:56:34 PM
2016-01-07 1:03:05 AM
ONENINESEVENSIX
Music Fan
3386 Views
12 replies
0 likes

3386 Views
12 replies
0 likes

Solved!! Make individual song available offline

Can anyone explain why when I make a playlist available offline some songs don't show the green downloaded icon? For example in the picture almost all songs show the icon but a few including Blood On The Leaves by Kanye doesn't show the same icon.

aroach25
Casual Listener
Can anyone explain why when I make a playlist available offline some songs don't show the green downloaded icon? For example in the picture almost all songs show the icon but a few including Blood On...
2016-01-05 4:28:13 AM
2016-01-06 11:08:32 PM
Bittencourt
Spotify Star
3692 Views
3 replies
0 likes

3692 Views
3 replies
0 likes

Solved!! Spotify running feature doesn't show up on app even though it is available in my country!

The new Spotify running feature doesn't show up on my app even though it is available in my country (switzlerland)!Does anybohave the same problem?Thanks in advance

user-removed
Visitor
The new Spotify running feature doesn't show up on my app even though it is available in my country (switzlerland)! Does anybohave the same problem? Thanks in advance
2015-05-26 7:37:50 AM
2016-01-06 10:20:06 PM
Cheesezucchini
Casual Listener
13061 Views
15 replies
1 likes
Spotify running

13061 Views
15 replies
1 likes

Profile

Got a new iPhone. Logged out of old phone and logged into new phone. I don't no my user name and password. When I reset under Email it came back as free user. I be been paying for premium a long time. How do I get back the subscription I pay for ever...

Eloyapodaca
Newbie
Got a new iPhone. Logged out of old phone and logged into new phone. I don't no my user name and password. When I reset under Email it came back as free user. I be been paying for premium a long time...
2016-01-06 8:40:30 PM
2016-01-06 9:07:41 PM
driveflanger
Community Legend
239 Views
1 replies
0 likes

239 Views
1 replies
0 likes

Solved!! Saved songs not syncing across devices

I saved approximately 2000 songs from a playlist (named Synced Songs, which are actually local files) on the desktop, and thankfully all of that music showed up under "Your Music" within both the Songs and Artists categories on my iPhone. However, I ...

ryansharif89
Music Fan
I saved approximately 2000 songs from a playlist (named Synced Songs, which are actually local files) on the desktop, and thankfully all of that music showed up under "Your Music" within both the Son...
2016-01-06 6:18:58 AM
2016-01-06 4:09:48 PM
ryansharif89
Music Fan
18287 Views
3 replies
0 likes
saved artists
saved music
saved songs
Your Music

18287 Views
3 replies
0 likes

Updating Playlist on Multiple Devices

I have spotify on my iphone and also on another iphone i use just for music, i have created two new playlists & added songs but they are not showing on the other device?

scottpatel
Newbie
I have spotify on my iphone and also on another iphone i use just for music, i have created two new playlists & added songs but they are not showing on the other device?
2016-01-06 12:59:19 PM
2016-01-06 1:28:07 PM
user-removed
Not applicable
279 Views
1 replies
0 likes

279 Views
1 replies
0 likes

Subscribed but does not have Premium

I log in by Facebook, and I paid for my Student Premium. They asked me to verify if I am a student but after I verified, it send me back to the paying page, and my bank account already shows the transition. I lost the money but still does not have pr...

tn_nguyen1803
Newbie
I log in by Facebook, and I paid for my Student Premium. They asked me to verify if I am a student but after I verified, it send me back to the paying page, and my bank account already shows the tran...
2016-01-06 4:50:47 AM
2016-01-06 12:38:15 PM
Bittencourt
Spotify Star
192 Views
1 replies
0 likes

192 Views
1 replies
0 likes

Songs not playing correctly with buzzing sounds

I have 2 songs in my playlist which makes a buzzing noise or like the noise when an old tv isnt connected to channels. The songs were Hello cover by Stephen and She's Casual by The Hunna. In pc and in my ipad it sounds fine but not in my iphone, any ...

cptbrzyyzy
Casual Listener
I have 2 songs in my playlist which makes a buzzing noise or like the noise when an old tv isnt connected to channels. The songs were Hello cover by Stephen and She's Casual by The Hunna. In pc and i...
2015-12-29 11:54:18 AM
2016-01-06 10:52:46 AM
cptbrzyyzy
Casual Listener
473 Views
2 replies
0 likes

473 Views
2 replies
0 likes

Search crash iOS 9.2

When typing anything in the sesrchbox, Spotify crashes and the iPhone (6) homescreen appears. I have local files in the app. Someone thought there may be a cause found there. Please fix the bug. Or does anyone know of a sollution?

mhkalin
Newbie
When typing anything in the sesrchbox, Spotify crashes and the iPhone (6) homescreen appears. I have local files in the app. Someone thought there may be a cause found there. Please fix the bug. Or d...
2015-12-29 1:14:31 PM
2016-01-05 10:02:28 PM
borntrouble
Casual Listener
475 Views
1 replies
1 likes
Crash search

475 Views
1 replies
1 likes

Thumbs up and down don't work now on ios locked screen

Have the latest version of IOS on Iphone 6 and just bought spotify in December 2015 from free to premium, now I can rate songs thumbs up or down from locked screen, please help. It worked before. Reinstallation of the app was no help. Thanks, Mike

mmurphy69
Casual Listener
Have the latest version of IOS on Iphone 6 and just bought spotify in December 2015 from free to premium, now I can rate songs thumbs up or down from locked screen, please help. It worke...
2016-01-05 8:47:22 PM
248 Views
0 replies
2 likes

248 Views
0 replies
2 likes

"Spotify Now" page / feature not showing up

I have done a bit of searching and cannot find an answer to my issue. I have been trying to enable the Spotify Now page / feature within Spotify for iOS. From what I have read, this feature should be available in iOS. I do have the Running page, but ...

bmohler88
Casual Listener
I have done a bit of searching and cannot find an answer to my issue. I have been trying to enable the Spotify Now page / feature within Spotify for iOS. From what I have read, this feature should be...
2015-08-07 8:46:38 PM
2016-01-05 5:43:35 PM
bmohler88
Casual Listener
1018 Views
5 replies
4 likes

1018 Views
5 replies
4 likes

iOS 8 Battery Drain?

Since upgrading to iOS 8, I have noticed that Spotify is using significantly more battery than before the update. I generally listen to music stored on my device during my commute to work (about 30 minutes) and before iOS 8, would arrive at work havi...

jealtrojan
Newbie
Since upgrading to iOS 8, I have noticed that Spotify is using significantly more battery than before the update. I generally listen to music stored on my device during my commute to work (about 30 m...
2014-09-25 7:39:06 PM
2016-01-05 4:26:07 PM
mgalush-us
Newbie
7751 Views
18 replies
9 likes

7751 Views
18 replies
9 likes

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