Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
63596 Views
16 replies
37 likes

63596 Views
16 replies
37 likes

I paid for Spotify premium but now it said I have Spotify free

So in December I paid for Spotify premium (.99 for 3 months) and I just got a new phone so I signed into my account and it said I have Spotify free. How do I get premium back?

Yvonnesanchez
Newbie
So in December I paid for Spotify premium (.99 for 3 months) and I just got a new phone so I signed into my account and it said I have Spotify free. How do I get premium back?
2016-01-09 2:33:02 AM
2016-01-13 2:14:19 AM
kbrooksc
Community Legend
303 Views
1 replies
0 likes

303 Views
1 replies
0 likes

Solved!! App on MACBook Air doesn't recognise my Premium Spotify account on iPhone 6 Plus?

Hiya,I Have just upgraded to Premium Spotify account on my iPhone 6 Plus, but want it on my MACBook Air. Do I have to pay double to have them linked together, or must I have two separate accounts? It seems unfair if I do. If I don't have to pay twice...

NoodleNx
Casual Listener
Hiya, I Have just upgraded to Premium Spotify account on my iPhone 6 Plus, but want it on my MACBook Air. Do I have to pay double to have them linked together, or must I have two separate ac...
2016-01-03 10:21:45 AM
2016-01-13 1:52:18 AM
kbrooksc
Community Legend
777 Views
3 replies
0 likes

777 Views
3 replies
0 likes

Solved!! Playlist sort by date added

I really tried to find other threads on this specific feedback, I did find one about sorting alphabetically but that's not really what I'm looking for. I love my playlists, as I'm sure most of you do. I live/work in San Francisco and use Spotify on m...

user-removed
Visitor
I really tried to find other threads on this specific feedback, I did find one about sorting alphabetically but that's not really what I'm looking for. I love my playlists, as I'm sure most ...
2016-01-12 6:52:27 PM
2016-01-13 1:29:30 AM
user-removed
Not applicable
1135 Views
2 replies
0 likes
playlist sorting

1135 Views
2 replies
0 likes

Local Files Not Syncing

After reinstalling Spotify on my iPhone 6S, not all of my local files are showing up in the app. I currently have 254 on my desktop app and then 29 on my iOS app. I've tried force closing it and restarting it. My phone and Mac are both connected to t...

1244809641
Newbie
After reinstalling Spotify on my iPhone 6S, not all of my local files are showing up in the app. I currently have 254 on my desktop app and then 29 on my iOS app. I've tried force closing it and rest...
2016-01-11 5:15:51 PM
2016-01-12 9:02:31 PM
Rodrigo
Community Legend
2121 Views
1 replies
1 likes

2121 Views
1 replies
1 likes

Spotify on iOS 3.1.3 not working.

Hi, I'm still using Spotify on my iPhone 1. Gen. on iOS 3.1.3.Unfortunately it says "connection error", each time I open the app.I reinstalled spotify and tried it on another device, but it is still not working.I think Spotify stopped their support f...

Weilmusic
Newbie
Hi, I'm still using Spotify on my iPhone 1. Gen. on iOS 3.1.3. Unfortunately it says "connection error", each time I open the app. I reinstalled spotify and tried it on another device, but...
2016-01-12 2:14:12 PM
2016-01-12 8:55:11 PM
Rodrigo
Community Legend
1145 Views
1 replies
0 likes

1145 Views
1 replies
0 likes

Attach Phone Number To Spotify Account

Hello,I am trying to associate my sprint account with my spotify account. I activated premium services just fine on my primary phone over a year ago and tried to do the same for the secondary line the same day, but it never worked. I do remember reci...

ampine23
Newbie
Hello, I am trying to associate my sprint account with my spotify account. I activated premium services just fine on my primary phone over a year ago and tried to do the same for ...
2016-01-12 3:51:47 AM
2016-01-12 6:49:30 PM
d_p_4
Composer
8715 Views
1 replies
0 likes

8715 Views
1 replies
0 likes

song stopping

So I have Spotify premium, and every time I play a song, whether through shuffle or directly choosing it, the song either wont play at all, or stops after around 9 seconds. Its frustrating and I'm considering cancelling my subscription because it doe...

seemoose227
Newbie
So I have Spotify premium, and every time I play a song, whether through shuffle or directly choosing it, the song either wont play at all, or stops after around 9 seconds. Its frustrating and I'm co...
2016-01-12 2:55:16 PM
2016-01-12 3:43:32 PM
Nico
Community Legend
289 Views
1 replies
0 likes

289 Views
1 replies
0 likes

Funktion "vor kurzem gehört" defekt

Seit dem letzten (oder vorletzten) Update der spotify-App werden unter der Kategorie "vor kurzem gehört" (direkt unter "Deine Musik") nicht mehr angezeigt.bin ich der einzige mit dem Problem?@Spotify-Team: Andernfalls bitte den Fehler beheben

frage
Casual Listener
Seit dem letzten (oder vorletzten) Update der spotify-App werden unter der Kategorie "vor kurzem gehört" (direkt unter "Deine Musik") nicht mehr angezeigt. bin ich der einzige mit dem Problem? @Spo...
2016-01-11 2:11:08 PM
2016-01-12 3:43:29 PM
user-removed
Not applicable
341 Views
1 replies
0 likes

341 Views
1 replies
0 likes

Spotify doesnt play in my car when connected to the USB Iphone4s

I have a Iphone 4s. and updated to the new iOs 5.1. Now when i plug in my iphone to my car (2010 Scion Xb) it has two ports. 1 for AUX and USB "for ipod" before this use to work fine. i plug it in into my usb to listen to the music, and etc. and when...

user-removed
Visitor
I have a Iphone 4s. and updated to the new iOs 5.1. Now when i plug in my iphone to my car (2010 Scion Xb) it has two ports. 1 for AUX and USB "for ipod" before this use to work fine. i plug it in in...
2012-05-14 8:21:07 PM
2016-01-12 2:43:17 AM
badphishska
Newbie
1208 Views
1 replies
1 likes

1208 Views
1 replies
1 likes

Cat listen to any Music :(

Ok I opened Spotify like I do everyday, note this just started today, and I scroll down my playlist, tap on a song and it crashes. Relaunch it, does the same thing for any song I choose. I redownload it, didn't fix it. Please help is the a update com...

pokekid2384
Newbie
Ok I opened Spotify like I do everyday, note this just started today, and I scroll down my playlist, tap on a song and it crashes. Relaunch it, does the same thing for any song I choose. I redownload...
2016-01-11 9:49:16 PM
2016-01-11 12:39:30 AM
DasPeter
Community Legend
272 Views
1 replies
0 likes

272 Views
1 replies
0 likes

Account

Hi, im from México, i have a problem, cause i accept a Spotify price for 9 Mexican dollar for three Montes, but when i chek when i nenes to Pay says that 17-01-16 and the price is for 129 Mexican dollars. I need yo cancel the service or please help m...

Luuis
Newbie
Hi, im from México, i have a problem, cause i accept a Spotify price for 9 Mexican dollar for three Montes, but when i chek when i nenes to Pay says that 17-01-16 and the price is for 129 Mexican dol...
2016-01-11 8:56:46 PM
2016-01-11 9:54:38 PM
driveflanger
Community Legend
235 Views
1 replies
0 likes

235 Views
1 replies
0 likes

Solved!! Cuanto pesan las canciones?

hola, aproximadamente cuanto pesan 1000 canciones en 320 kbs, muchas gracias

cristobalpg12
Casual Listener
hola, aproximadamente cuanto pesan 1000 canciones en 320 kbs, muchas gracias
2016-01-11 9:37:16 PM
2016-01-11 9:51:32 PM
driveflanger
Community Legend
38721 Views
1 replies
0 likes

38721 Views
1 replies
0 likes

Starred playlist missing from iOS as of yesterday

My Starred playlist exists and is working fine in the Windows desktop client. (I am using version 0.9.15.27 and won't upgrade until you finally fix the minimize to tray function so that it works correctly, exactly like this version.) My Starred playl...

user-removed
Visitor
My Starred playlist exists and is working fine in the Windows desktop client. (I am using version 0.9.15.27 and won't upgrade until you finally fix the minimize to tray function so that it ...
2016-01-11 5:27:18 PM
257 Views
0 replies
0 likes

257 Views
0 replies
0 likes

Local Files Broken

I have Taylor Swift's '1989' on iTunes, and on my MacBook, I can listen to in 'Local Files', but on my iPhone, I only have 7 songs out of the 16 songs I have. I have tried syncing it and downloading it again on my iPhone. This has happened before on ...

mchyperknight
Newbie
I have Taylor Swift's '1989' on iTunes, and on my MacBook, I can listen to in 'Local Files', but on my iPhone, I only have 7 songs out of the 16 songs I have. I have tried syncing it and downloading ...
2016-01-06 6:01:19 AM
2016-01-11 3:18:01 PM
Rodrigo
Community Legend
429 Views
1 replies
0 likes

429 Views
1 replies
0 likes

Solved!! Imported playlists from iTunes to Spotify on Mac are empy on iPad

HelloI imported my playlists from iTunes to Spotify on my macbook.I have my iTunes playlists and music synced on my iPad, but there are no songs inside thoose playlists.My question is why they dont show.Thanks

11157537312
Newbie
Hello I imported my playlists from iTunes to Spotify on my macbook. I have my iTunes playlists and music synced on my iPad, but there are no songs inside thoose playlists. My question is why they ...
2016-01-09 1:00:06 AM
2016-01-11 3:04:51 PM
Rodrigo
Community Legend
402 Views
1 replies
0 likes

402 Views
1 replies
0 likes

iOS iPhone extra storage for offline playback SD card or wireless hard drive

I have seen for Android a well loved solution for ensuring your offline playlists are stored on the SD card. Where is a comparable solution for iOS devices? For my iPhone 5 I was really hoping the new RavPower filehub I bought would work with Spotify...

RaylonS
Regular
I have seen for Android a well loved solution for ensuring your offline playlists are stored on the SD card. Where is a comparable solution for iOS devices? For my iPhone 5 I was really ho...
2014-07-05 1:06:48 AM
2016-01-11 1:48:28 PM
leggoman
Casual Listener
4199 Views
5 replies
0 likes

4199 Views
5 replies
0 likes

Won't sync!

I've had premium for 2 months now, and my phone here spends about 75-80% of the day on Wi-Fi, but the song I save won't save/download unless I'm on the app, with my phone open, screen on. It has 600 songs that have been there, that wont download for ...

MoofMoofVan
Newbie
I've had premium for 2 months now, and my phone here spends about 75-80% of the day on Wi-Fi, but the song I save won't save/download unless I'm on the app, with my phone open, screen on. It has 600 ...
2016-01-11 4:45:35 AM
2016-01-11 5:38:47 AM
DasPeter
Community Legend
259 Views
1 replies
0 likes

259 Views
1 replies
0 likes

iPhone Dock Controls Shuffle

Hi, I've found that when I connect my iPhone to my car stereo via Apple lighning connector (official cable) I cannot control Spotify shuffle via the car. If I use the Apple Music App shuffle is enabled and disabled by pressing a button on my steering...

user-removed
Visitor
Hi, I've found that when I connect my iPhone to my car stereo via Apple lighning connector (official cable) I cannot control Spotify shuffle via the car. If I use the Apple Music App s...
2016-01-10 3:47:21 PM
2016-01-11 4:19:47 AM
Swanny
Community Legend
713 Views
1 replies
0 likes

713 Views
1 replies
0 likes

local file

I have Spotify on my Macbook and iPhone. I connected Spotify to my iTunes music. In my local files, i have 261 songs in my Macbook but there is only 45 songs from the local files in my iPhone. How do i get all 261 songs from the local file on my macb...

1185221621
Newbie
I have Spotify on my Macbook and iPhone. I connected Spotify to my iTunes music. In my local files, i have 261 songs in my Macbook but there is only 45 songs from the local files in my iPhone. How do...
2015-12-31 10:12:31 AM
2016-01-11 3:43:07 AM
ykhan
Casual Listener
446 Views
4 replies
0 likes

446 Views
4 replies
0 likes

Spotify Offline does not work on home network

I have a strange problem: in my home network spotify does not really sync the offline content. It is always written "warten auf Downlod" (waiting for download). From time to time it downloads one song, but that is more in the range of 1 song per hour...

floriankrogmann
Casual Listener
I have a strange problem: in my home network spotify does not really sync the offline content. It is always written "warten auf Downlod" (waiting for download). From time to time it downloads ...
2016-01-08 9:53:47 PM
2016-01-10 1:28:19 PM
Nico
Community Legend
663 Views
4 replies
0 likes

663 Views
4 replies
0 likes

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