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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81162 Views
  • 19 replies
  • 37 likes
  • 81162 Views
  • 19 replies
  • 37 likes

Can't make playlists available offline

Hi. I recently bought an iPod Touch, 3rd gen. and I have the 1.8.1.8 version of Spotify downloaded to it. I also have a premium subscription. I have most my playlists available offline, but at one point it just said stop, and i can't make anymore pla...

  • Newbie
  • Hi. I recently bought an iPod Touch, 3rd gen. and I have the 1.8.1.8 version of Spotify downloaded to it. I also have a premium subscription. I have most my playlists available offline, but at one po...
  • user-removed
  • Not applicable
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

Shows Missing from Spotify iOS

Hi All, Realtivly new to the forum, and I have had a hunt around for an existing problem, but can not seem to find an answer anywhere. On my partners iPhone she seems to be missing the "Shows" option in the menu, I have re-installed Spotify and can n...

  • Casual Listener
  • Hi All,    Realtivly new to the forum, and I have had a hunt around for an existing problem, but can not seem to find an answer anywhere.    On my partners iPhone she seems to...
  • cd-15
  • Newbie
  • 1443 Views
  • 3 replies
  • 1 likes
  • 1443 Views
  • 3 replies
  • 1 likes

No puedo acceder a mi familia

HolaMe intentan agregar a spotify family y cuando me llega el código al correo y lo coloco en la página no me deja acceder, me dice que intente después. Que puedo hacer?

  • Casual Listener
  • Hola Me intentan agregar a spotify family y cuando me llega el código al correo y lo coloco en la página no me deja acceder, me dice que intente después. Que puedo hacer?
  • 404 Views
  • 0 replies
  • 0 likes
  • Spotify family
  • 404 Views
  • 0 replies
  • 0 likes

Cant save all my music atone offline?!

Hey i was wondering, am i allowed to save all my music offline at once?I just got premium again so im trying to re save all my music but its only allowing me to save the music offline if its from a playlist that i made or if its from a album that i s...

  • Music Fan
  • Hey i was wondering, am i allowed to save all my music offline at once? I just got premium again so im trying to re save all my music but its only allowing me to save the music offline if its from a...
  • user-removed
  • Not applicable
  • 390 Views
  • 3 replies
  • 0 likes
  • 390 Views
  • 3 replies
  • 0 likes

I can't watch shows on my phone

For some reason when I go to Spotify on my phone the shows option in the tab section doesn't appear. I deleted the app, updated my phone. Does anyone know why?

  • Newbie
  • For some reason when I go to Spotify on my phone the shows option in the tab section doesn't appear. I deleted the app, updated my phone. Does anyone know why?
  • user-removed
  • Not applicable
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

No sound with earphones and bluetooth

I have reinstalled the app and playing Spotify with My iPhone 6. There is no sound only the iPhone speakers, very strange. No sound on Bluetooth speakers and no sound in my headphones. just a annoying buzz- sound...and there is sound when i play musi...

  • Newbie
  • I have reinstalled the  app and playing Spotify with My iPhone 6. There is no sound only the iPhone speakers, very strange. No sound on Bluetooth speakers and no sound in my headphones. just a a...
  • mrmonkeymonkey
  • Newbie
  • 513 Views
  • 1 replies
  • 1 likes
  • 513 Views
  • 1 replies
  • 1 likes

Account doesn't work on iOS

i only used spotify on my iPad for a while, then my boyfriend logged into on his iPhone, after a while it started connecting really slowly on my iPad, now it won't even log in and the same thing is happening on my new iPhone

  • Newbie
  • i only used spotify on my iPad for a while, then my boyfriend logged into on his iPhone, after a while it started connecting really slowly on my iPad, now it won't even log in and the same thing is h...
  • user-removed
  • Not applicable
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Solved!! Can't make songs available offline

I have premium, but when I flip the available offline switch nothing happens. I have a lot downloaded already, but can't get more. I have 5.7 gigs of available space on my iPhone 6+. Just downloaded the update and the problem persists. I have very li...

  • Newbie
  • I have premium, but when I flip the available offline switch nothing happens. I have a lot downloaded already, but can't get more. I have 5.7 gigs of available space on my iPhone 6+. Just downloaded ...
  • user-removed
  • Not applicable
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

New song

Why there isn't new music?or some song that I need?

  • Casual Listener
  • Why there isn't new music?or some song that I need?
  • user-removed
  • Not applicable
  • 341 Views
  • 3 replies
  • 0 likes
  • 341 Views
  • 3 replies
  • 0 likes

Solved!! Spotify first screen on fresh launch

My phone is running iOS 8.4.1 and whenever I open spotify from a closed state it will default to the just now screen instead of where I previously was. My friends iPhone running 8.x.x always open to previous page. I never use just now and would rathe...

  • Casual Listener
  • My phone is running iOS 8.4.1 and whenever I open spotify from a closed state it will default to the just now screen instead of where I previously was. My friends iPhone running 8.x.x always open to ...
  • ZEEN0j
  • Casual Listener
  • 560 Views
  • 2 replies
  • 0 likes
  • 560 Views
  • 2 replies
  • 0 likes

iphone 4S - Can't login - Acct already exists

Just downloaded the Spotify app on my old iphone 4S. When I tried to log in with my existing account it won't let me and gives me the message: Login Failed. You've already created an account with this e-mail address. Note that I was not trying to cre...

  • Newbie
  • Just downloaded the Spotify app on my old iphone 4S.  When I tried to log in with my existing account it won't let me and gives me the message: Login Failed. You've already created an account wi...
  • Jbrehaut
  • Casual Listener
  • 634 Views
  • 2 replies
  • 0 likes
  • 634 Views
  • 2 replies
  • 0 likes

Solved!! Lost Spotify app

Tried to download 2015 music today and have lost Spotify app, though outline of app iis still there on iPad. Just says downloading . Tried to update app. Still nothing. Can anyone help please?

  • Casual Listener
  • Tried to download 2015 music today and have lost Spotify app, though outline of app iis still there on iPad. Just says downloading . Tried to update app. Still nothing. Can anyone help please?
  • jmscaife
  • Casual Listener
  • 477 Views
  • 2 replies
  • 0 likes
  • 477 Views
  • 2 replies
  • 0 likes

Account

I upgraded from "Free" to "Premium" using the Student Discount payment option. My account was charged 3 times, and I am still on the "Free" subscription instead of "Premium". How do I get my accounnt from "Free" to "Premium" and will I be charged aga...

  • Casual Listener
  • I upgraded from "Free" to "Premium" using the Student Discount payment option. My account was charged 3 times, and I am still on the "Free" subscription instead of "Premium". How do I get my accounnt...
  • user-removed
  • Not applicable
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

App blocked by keyboard

Hi guys!I've got a little bug: if i start the Spotify-App in my iPhone 5S iOS 9.2 while my PlayStation 4 is playing Spotify and the notice about that appears, but in same time the keyboard pops up and blocks the buttons on the notice. I can't use the...

  • Newbie
  • Hi guys! I've got a little bug: if i start the Spotify-App in my iPhone 5S iOS 9.2 while my PlayStation 4 is playing Spotify and the notice about that appears, but in same time the keyboard pops up ...
  • 180 Views
  • 0 replies
  • 0 likes
  • 180 Views
  • 0 replies
  • 0 likes

App looks different on iOS

Hi everyone! I have a problem with my spotify. The design changed when i accidentally deleted the app and downloaded it again. It now looks like a very downgraded version compared to the normal much more beautiful looking version. This is really anno...

  • Regular
  • Hi everyone! I have a problem with my spotify. The design changed when i accidentally deleted the app and downloaded it again. It now looks like a very downgraded version compared to the normal much ...
  • AliAziz424
  • Regular
  • 472 Views
  • 8 replies
  • 0 likes
  • 472 Views
  • 8 replies
  • 0 likes

Playing Playlist With Clean Random Songs?

I have a free account & understand that my playlist can only shuffle. With that said is there away to stop the random songs that it plays between songs on my playlist? If that can't not be stopped without paying is there any guarente that the randoml...

  • Newbie
  • I have a free account & understand that my playlist can only shuffle.  With that said is there away to stop the random songs that it plays between songs on my playlist?  If that can't n...
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
  • 0 likes

spotify on ios 9.2 - problem of identification on app.

Hello, With the account spotify premium on Bouygues telecom, i arrive to connect with my id and password on safari but i have the following message on the app: "connexion impossible- identifiant ou mot de passe inconnu - avez-vous un compte spotify? ...

  • Newbie
  • Hello,   With the account spotify premium on Bouygues telecom, i arrive to connect with my id and password on safari but i have the following message on the app: "connexion impossible- identif...
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Genre list discrepancy between iphone and desktop--Kids genre has disappeared!

For some reason, there is one slight but important difference between the genres offered in the Browse section on my phone versus on my desktop. On my phone, I do not have the "Kids" genre. But I do have it on my desktop. The only other difference be...

  • Newbie
  • For some reason, there is one slight but important difference between the genres offered in the Browse section on my phone versus on my desktop. On my phone, I do not have the "Kids" genre. But I do ...
  • 289 Views
  • 0 replies
  • 1 likes
  • 289 Views
  • 0 replies
  • 1 likes