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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81365 Views
  • 19 replies
  • 37 likes
  • 81365 Views
  • 19 replies
  • 37 likes

Issues with Spotify playlist and song playback

Hi all I'm reaching out to the community because I can't seem to find a support email and hopefully I can get this resolved because I love using Spotify and would hate to cancel it.Background:I'm using iOS version 8.3. I only have Spotify installed o...

  • Casual Listener
  • Hi all I'm reaching out to the community because I can't seem to find a support email and hopefully I can get this resolved because I love using Spotify and would hate to cancel it. Background: I...
  • olliedcat
  • Casual Listener
  • 298 Views
  • 1 replies
  • 1 likes
  • 298 Views
  • 1 replies
  • 1 likes

Syncing Songs Not In Spotify Archives to Mobile from Local Files

So Sleeping At Last just released a new Christmas album, but it's not avaliable on Spotify because it's working through a charity site. So I downloaded it on my Mac and synced the files with my local library in Spotify on the mac. I can play them fro...

  • Newbie
  • So Sleeping At Last just released a new Christmas album, but it's not avaliable on Spotify because it's working through a charity site. So I downloaded it on my Mac and synced the files with my local...
  • 235 Views
  • 0 replies
  • 0 likes
  • 235 Views
  • 0 replies
  • 0 likes

Can't get Spotify to play through bluetooth in 2012 Chevrolet on Iphone 5s

I'm connected to bluetooth in vehicle, and can make calls through bluetooth. However, when I play Spotify I can only hear it through my Iphone. Any help or suggestions would be appreciated. Thanks

  • Newbie
  • I'm connected to bluetooth in vehicle, and can make calls through bluetooth.  However, when I play Spotify I can only hear it through my Iphone.  Any help or suggestions would be appreciate...
  • 171 Views
  • 0 replies
  • 0 likes
  • 171 Views
  • 0 replies
  • 0 likes

Playing local files to ChromeCast

Hi,I tried to create a playlist on the desktop, with local files in it.This playlist was then synced to my iPhone. While I managed to play the file on the iPhone itself, I cannot manage to stream it to my Chromecast, message being: Sorry! Can't play ...

  • Newbie
  • Hi, I tried to create a playlist on the desktop, with local files in it. This playlist was then synced to my iPhone.   While I managed to play the file on the iPhone itself, I cannot manage ...
  • 336 Views
  • 0 replies
  • 0 likes
  • 336 Views
  • 0 replies
  • 0 likes

Spotify "not"-connect

Windows 7 Home Premium PC, 10GB ram, 6 core processor.iPhone 5s with latest iOS installed. This usually works.. Open spotify on PC, start music.Open Spotify on iPhone, tap song on bottom, tap "Devices available", then choose my PC name and I can cont...

  • Visitor
  • Windows 7 Home Premium PC, 10GB ram, 6 core processor. iPhone 5s with latest iOS installed.   This usually works..   Open spotify on PC, start music. Open Spotify on iPhone, tap song ...
  • user-removed
  • Not applicable
  • 264 Views
  • 2 replies
  • 0 likes
  • 264 Views
  • 2 replies
  • 0 likes

Starred Playlist Gone

I'm able to listen to my own starred playlist in "recent" on iOS, however it's not in my playlist section/folder. This might be due to last night when I was on computer my starred playlist was showing up twice so I deleted one, apparently that wasn't...

  • Newbie
  • I'm able to listen to my own starred playlist in "recent" on iOS, however it's not in my playlist section/folder. This might be due to last night when I was on computer my starred playlist was showin...
  • jnor_
  • Newbie
  • 441 Views
  • 4 replies
  • 0 likes
  • 441 Views
  • 4 replies
  • 0 likes

Login Failed

When I try to log into my account on my iPhone 4, it says "Login Failed. Unable to login, either username or password is incorrect. Have you signed up for a Spotify account?" But, I logged into my desktop computer with no problems. Can someone please...

  • Newbie
  • When I try to log into my account on my iPhone 4, it says "Login Failed. Unable to login, either username or password is incorrect. Have you signed up for a Spotify account?"  But, I logged int...
  • jean3601
  • Community Legend
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

doesn't recognize my Premium account on my devices

Al the sudden I cannot access my premium account and it appears as "free". After checking my profile payments and status seems fine. Tríed login and out several times with no luck

  • Newbie
  • Al the sudden I cannot access my premium account and it appears as "free". After checking my profile payments and status seems fine. Tríed login and out several times with no luck
  • jean3601
  • Community Legend
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Solved!! I could only log into the Spotify website, but not the app.

I can't log into the IPad app for Spotify. I changed my password 3 times but it didn't work. I also reinstalled the app but it didn't work. I finally tried to make a new account with the same email (because it's the only email I have) and that didn't...

  • Casual Listener
  • I can't log into the IPad app for Spotify. I changed my password 3 times but it didn't work. I also reinstalled the app but it didn't work. I finally tried to make a new account with the same email (...
  • Nico
  • Community Legend
  • 1382 Views
  • 4 replies
  • 0 likes
  • 1382 Views
  • 4 replies
  • 0 likes

Can't find device on settings. Can't play local songs on phone but can on computer.

I am currently using a macbook and using El Capitan. My phone is iPhone 6s Plus using newest iOS. I had no problems before. I am having a lot of problem with my cell phone, as it can't play any offline files. It seems all offline files the name is gr...

  • Casual Listener
  • I am currently using a macbook and using El Capitan. My phone is iPhone 6s Plus using newest iOS. I had no problems before. I am having a lot of problem with my cell phone, as it can't play any offli...
  • 620 Views
  • 0 replies
  • 0 likes
  • 6s
    iphone
    local
    Spotify
  • 620 Views
  • 0 replies
  • 0 likes

Solved!! Is there a way to manually sort my playlists?

Former Rdio use here who has come over to Spotify. Is there a way to manually sort my playlists? I don't mean the songs within the playlist. I want to order my playlists in an order of my choosing. Why can't I just drag and drop them in different ord...

  • Casual Listener
  • Former Rdio use here who has come over to Spotify. Is there a way to manually sort my playlists? I don't mean the songs within the playlist. I want to order my playlists in an order of my choosing. W...
  • alytkitteh
  • Casual Listener
  • 2127 Views
  • 2 replies
  • 0 likes
  • 2127 Views
  • 2 replies
  • 0 likes

Solved!! Re: Saved music disappeared

@12100460084! Sure. ^^ Here are the steps for the iPhone: 1. Go on the home screen, tap and hold the Spotify icon until it shakes.2. Tap the X symbol on the icon.3. Open the App Store then search for and install the Spotify Music app. Peace ^^

  • Community Legend
  • @12100460084!    Sure. ^^ Here are the steps for the iPhone: 1. Go on the home screen, tap and hold the Spotify icon until it shakes. 2. Tap the X symbol on the...
  • 12100460084
  • Casual Listener
  • 609 Views
  • 4 replies
  • 1 likes
  • 609 Views
  • 4 replies
  • 1 likes

"Starred" list shows oldest song

my started list normally in the past showed my most recently added to the list now it shows the oldest firstHow do I change it back

  • Newbie
  • my started list normally in the past showed my most recently added to the list now it shows the oldest first How do I change it back
  • 01jules04
  • Newbie
  • 628 Views
  • 2 replies
  • 0 likes
  • 628 Views
  • 2 replies
  • 0 likes

My Starred Playlist appears to be missing...

I noticed a few days ago that I no longer have a playlist named Starred. I had a lot of music in that playlist and would like to know how I can recover it! I went to the app that we can use to recover accidentally deleted playlists and its not there....

  • Newbie
  • I noticed a few days ago that I no longer have a playlist named Starred.  I had a lot of music in that playlist and would like to know how I can recover it!  I went to the app that we can u...
  • Ruud279b
  • Music Fan
  • 506 Views
  • 1 replies
  • 1 likes
  • 506 Views
  • 1 replies
  • 1 likes

Equalizer bug on Spotify 4.4.0.1576 Premium on iOS 9.1

=== START OF TEMPLATE ===The Equalizer does not work properly in Spotify version 4.4.0.1576 Premium (I am using iPhone 6s iOS 9.1) If you change the equalizer settings, either to a user definded or one of the equalizer templetes, and then turn equali...

  • Casual Listener
  • === START OF TEMPLATE === The Equalizer does not work properly in Spotify version 4.4.0.1576 Premium (I am using iPhone 6s iOS 9.1)   If you change the equalizer settings, either to a user ...
  • 257 Views
  • 0 replies
  • 0 likes
  • 257 Views
  • 0 replies
  • 0 likes

Spotify Thinks I'm Out of The Country

My spotify thinks I am out of the country when I try to login. I emailed customer service, and they sent me back an email in Spanish. I am extremely frustrated.

  • Newbie
  • My spotify thinks I am out of the country when I try to login. I emailed customer service, and they sent me back an email in Spanish. I am extremely frustrated. 
  • 312 Views
  • 0 replies
  • 0 likes
  • 312 Views
  • 0 replies
  • 0 likes

Help

I bought Spotify premium and it barged me but on my app it still says free even after I deleted the app and reinstalled it. Spotify never emailed me with a 10 # digit code

  • Newbie
  • I bought Spotify premium and it barged me but on my app it still says free even after I deleted the app and reinstalled it. Spotify never emailed me with a 10 # digit code
  • OviiiOne
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

only part of songs being synced on iPad, iPod and iPhone5.

Below the playlist name it will say for example 78 titles synced out of 140. Whenever I repeat the downloading or synching process by pushing on/off/on, it repeats updating the already synched 78 titles, the rest of the songs remains grey and cannot ...

  • Casual Listener
  • Below the playlist name it will say for example 78 titles synced out of 140. Whenever I repeat the downloading or synching process by pushing on/off/on, it repeats updating the already synched 78 tit...
  • ninagren
  • Newbie
  • 513 Views
  • 8 replies
  • 0 likes
  • 513 Views
  • 8 replies
  • 0 likes

Solved!! (iOS) Support 3D Touch on the iPhone 6s+ ?

I know this latest update said it was incorporating 3D Touch.Does anyone know WHERE? I know holding down on the icon for the app does nothing on the home screen.

  • Music Fan
  • I know this latest update said it was incorporating 3D Touch. Does anyone know WHERE?   I know holding down on the icon for the app does nothing on the home screen.     <shru...
  • jean3601
  • Community Legend
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

Will I get charged twice?

So I tried signing up for the student premium, got charged a pending payment of 5.45, but during the process it asked my school near the end, and wouldn't let me choose my school nor any other school. So of course the page timed out, I got the pendin...

  • Newbie
  • So I tried signing up for the student premium, got charged a pending payment of 5.45, but during the process it asked my school near the end, and wouldn't let me choose my school nor any other school...
  • jean3601
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes