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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70197 Views
  • 16 replies
  • 37 likes
  • 70197 Views
  • 16 replies
  • 37 likes

Solved!! Spotify iOS App v4.3.0 Crash on Launch

=== START OF TEMPLATE ===Brief description of the issue:Since update v4.3.0 Spotify crashes on launch immediately after logging in with account details, and every subsequent time after that. Steps to reproduce the issue:Updated iOS app like anyone no...

  • Community Legend
  • === START OF TEMPLATE === Brief description of the issue: Since update v4.3.0 Spotify crashes on launch immediately after logging in with account details, and every subsequent time after that. &...
  • kirashi
  • Community Legend
  • 1055 Views
  • 2 replies
  • 1 likes
  • bug
    bug report
  • 1055 Views
  • 2 replies
  • 1 likes

Can't follow friends on Iphone

What is up with the 'follow' function on iOS? Why can't I just click the button and then it follows a friend. Or why is it that my friend says he followed me but I dont see him in my followers? Having looked through the forum it seems like folks have...

  • Newbie
  • What is up with the 'follow' function on iOS? Why can't I just click the button and then it follows a friend. Or why is it that my friend says he followed me but I dont see him in my followers? ...
  • 491 Views
  • 0 replies
  • 0 likes
  • 491 Views
  • 0 replies
  • 0 likes

Playlists wont load (ios6)

I've been using the spotify for ios6 app for like ever. It's worked really well up until now. My playlists will not load. The search bar work but will only play one song then wont play another till i restart the app. This sucks! Spotify is like my on...

  • Casual Listener
  • I've been using the spotify for ios6 app for like ever. It's worked really well up until now. My playlists will not load. The search bar work but will only play one song then wont play another till i...
  • 246 Views
  • 0 replies
  • 0 likes
  • 246 Views
  • 0 replies
  • 0 likes

Local Files Acting Up

Hey guys, So I recently added some Panic! At the Disco music to my laptop that isn't already on Spotify, and I got the tracks into "Local Files" on my laptop, but I'm having two problems that could be connected:1) Two of the ten local files appear gr...

  • Newbie
  • Hey guys,    So I recently added some Panic! At the Disco music to my laptop that isn't already on Spotify, and I got the tracks into "Local Files" on my laptop, but I'm having two proble...
  • 287 Views
  • 0 replies
  • 0 likes
  • 287 Views
  • 0 replies
  • 0 likes

Spotify Connect Invalid Device

Device: Every (Mac, iPhone, etc) Operating System Version: 10.14 Spotify Version: All Description: I see an unauthorized device in my "Spotify Connect" that doesn't allow me to play my song. It keeps switch and controlling that device. It's not on my...

  • Newbie
  • Device: Every (Mac, iPhone, etc)    Operating System Version: 10.14   Spotify Version: All   Description: I see an unauthorized device in my "Spotify Connect" that doesn't a...
  • jean3601
  • Community Legend
  • 433 Views
  • 1 replies
  • 0 likes
  • Android
    iOS
    Mac
  • 433 Views
  • 1 replies
  • 0 likes

Solved!! Test apps

Hi,Is there a way to help spotify by testing their apps in you know beta and stuff or using TestFlight?Thanks in advance

  • Casual Listener
  • Hi, Is there a way to help spotify by testing their apps in you know beta and stuff or using TestFlight? Thanks in advance
  • MattSuda
  • Spotify Star
  • 429 Views
  • 1 replies
  • 0 likes
  • 429 Views
  • 1 replies
  • 0 likes

Where are the 3D Touch feautures?

The update pushed live today in the iOS app store lists 3D Touch support for iPhone 6S to search and see recently played albums/playlists, however it's not working at all. If I try it from the homescreen icon, it just gives the unsupported 3D touch v...

  • Roadie
  • The update pushed live today in the iOS app store lists 3D Touch support for iPhone 6S to search and see recently played albums/playlists, however it's not working at all. If I try it from the homesc...
  • MattSuda
  • Spotify Star
  • 707 Views
  • 1 replies
  • 0 likes
  • 707 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Issues on iPad Pro

Hello, I'm a long time Spotify user and overall love the app! I just purchased an iPad Pro today (128GB WiFi+LTE). The Spotify app opens to the splash page and hangs there indefinitely. At this page, the home button stops working (ie. it won't return...

  • Regular
  • Hello, I'm a long time Spotify user and overall love the app!     I just purchased an iPad Pro today (128GB WiFi+LTE). The Spotify app opens to the splash page and hangs there indefinite...
  • MattSuda
  • Spotify Star
  • 12886 Views
  • 27 replies
  • 12 likes
  • iOS
    pro
    Spotify
  • 12886 Views
  • 27 replies
  • 12 likes

Solved!! Spotify App on Ipad Pro iOS9.1

Spotify App (lastest version 4.3) immediately closes after launch on iPad Pro with iOS 9.1. maybe some screen size issue. Is there a new version coming soon to address the larger screen?

  • Visitor
  • Spotify App (lastest version 4.3) immediately closes after launch on iPad Pro with iOS 9.1.  maybe some screen size issue.  Is there a new version coming soon to address the larger screen?
  • MattSuda
  • Spotify Star
  • 2458 Views
  • 2 replies
  • 15 likes
  • 2458 Views
  • 2 replies
  • 15 likes

Any news on an expected solution for the iPad pro bug?

As no response comes on the referred main thread, maybe I'll try starting a new one. Any bug fix close to being delivered? I'd even prefer "good news, we found it, but bad news - it will take one week to fix" and wait, instead of having no news and g...

  • Casual Listener
  • As no response comes on the referred main thread, maybe I'll try starting a new one.   Any bug fix close to being delivered? I'd even prefer "good news, we found it, but bad news - it will tak...
  • MattSuda
  • Spotify Star
  • 767 Views
  • 5 replies
  • 2 likes
  • iPad pro crash issue
  • 767 Views
  • 5 replies
  • 2 likes

Repeated crash on iPad Pro

I have just got an iPad Pro and can't run Spotify. I have followed the instructions in other threads for a clean install, although you can't get much cleaner than a new machine ;-). I am (obviously) using the latest version from the App Store. It ope...

  • Casual Listener
  • I have just got an iPad Pro and can't run Spotify.  I have followed the instructions in other threads for a clean install, although you can't get much cleaner than a new machine ;-). I am (obvio...
  • MattSuda
  • Spotify Star
  • 343 Views
  • 2 replies
  • 0 likes
  • 343 Views
  • 2 replies
  • 0 likes

iPad Pro application

The Spotify iPad Pro application crashes as soon as I try to open it.

  • Casual Listener
  • The Spotify iPad Pro application crashes as soon as I try to open it.
  • MattSuda
  • Spotify Star
  • 611 Views
  • 6 replies
  • 1 likes
  • 611 Views
  • 6 replies
  • 1 likes

Spotify crash ios9.1 ipad pro

Hello, spotify don't load corrzctmy and crash just after the black screen with the logo.same result after reinstall. thanks for your help.

  • Casual Listener
  • Hello,     spotify don't load corrzctmy and crash just after the black screen with the logo. same result after reinstall.   thanks for your help.
  • MattSuda
  • Spotify Star
  • 2483 Views
  • 6 replies
  • 0 likes
  • 2483 Views
  • 6 replies
  • 0 likes

How to disable Spotify connect?

Hi, having Spotify on my phone and a apple device used at home, when I am out of home and my gf is at home and we both want to use spotify, connect keeps jumping on each other device. Every time I have to select my own device, thus interrupting her l...

  • Regular
  • Hi, having Spotify on my phone and a apple device used at home, when I am out of home and my gf is at home and we both want to use spotify, connect keeps jumping on each other device. Every time I ha...
  • jean3601
  • Community Legend
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Subscripción a Premium no se puede

Cada que intento subscribirme a premium con una tarjeta de regalo me agrega tiempo unlimited pero jamás me cambia a premium, porque pasa? Y que tengo que hacer para cambiar a premium con el saldo que ya tengo

  • Newbie
  • Cada que intento subscribirme a premium con una tarjeta de regalo me agrega tiempo unlimited pero jamás me cambia a premium, porque pasa? Y que tengo que hacer para cambiar a premium con el saldo que...
  • felix17araiza
  • Newbie
  • 532 Views
  • 3 replies
  • 0 likes
  • Subscripción
  • 532 Views
  • 3 replies
  • 0 likes

Spotify pause when opening other apps

Hi! When I open other apps for example Wordfeud, Spotify pause and it's really annoying. Is there some settings to change?

  • Newbie
  • Hi!    When I open other apps for example Wordfeud, Spotify pause and it's really annoying. Is there some settings to change?
  • MattSuda
  • Spotify Star
  • 643 Views
  • 1 replies
  • 0 likes
  • 643 Views
  • 1 replies
  • 0 likes

App frequently crashing on iPad

I'm running Spotify version 4.3.0.1426 on my iPad Air with iOS 9.1. The app crashes CONSTANTLY. Steps to reproduce: 1. Play a song, any song. 2. Listen for about 20 seconds. 3. App crashes almost every time. Or 1. Browse to an artist. 2. Scroll down ...

  • Roadie
  • I'm running Spotify version 4.3.0.1426 on my iPad Air with iOS 9.1. The app crashes CONSTANTLY. Steps to reproduce:   1. Play a song, any song.  2. Listen for about 20 seconds.  3....
  • MattSuda
  • Spotify Star
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Solved!! Playing but no sound

My ipad is connected by Bluetooth to either a UE Roll or JBL Charge the song appears to be playing. No sound from either the iPad or the connected device. Any ideas ?

  • Newbie
  • My ipad is connected by Bluetooth to either a UE Roll or JBL Charge  the song appears to be playing. No sound from either the iPad or the connected device. Any ideas ?
  • jean3601
  • Community Legend
  • 1099 Views
  • 1 replies
  • 0 likes
  • 1099 Views
  • 1 replies
  • 0 likes

Local Files (German)

If I want to sync my local files with my iPhone 4s they're just grey and I can't listen to them. What do I do wrong? (German Screenshots) Thanks

  • Newbie
  • If I want to sync my local files with my iPhone 4s they're just grey and I can't listen to them. What do I do wrong? (German Screenshots)   Thanks
  • 193 Views
  • 0 replies
  • 0 likes
  • 193 Views
  • 0 replies
  • 0 likes

Three family members on three different plans are seeing Spotify crash on opening the app

Three family members are seeing spotify crash when we open the app. 2 are using iphone 6+1 is using iphone 5c we all have ios 9.1 installed. Have deleted and re-installed, soft resets, etc Still no joy? Can you help

  • Newbie
  • Three family members are seeing spotify crash when we open the app.   2 are using iphone 6+ 1 is using iphone 5c   we all have ios 9.1 installed.   Have deleted and re-installed...
  • jean3601
  • Community Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes