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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70926 Views
  • 16 replies
  • 37 likes
  • 70926 Views
  • 16 replies
  • 37 likes

not activated

Hi. I registered to Spotify 129 this morning, activated in via link then entered the verification and it's not yet activated until now.

  • Newbie
  • Hi. I registered to Spotify 129 this morning, activated in via link then entered the verification and it's not yet activated until now.
  • 212 Views
  • 0 replies
  • 0 likes
  • 212 Views
  • 0 replies
  • 0 likes

songs are not being downloaden

Device:iPhone 6Operating System Version:9.0.2 (13A452)Spotify Version:4.4.0.1576Description:I had my music stored on my iPhone in downloadquality normal. I changed this to high. The problem is that now still a lot of songs have to be downloaded/chang...

  • Casual Listener
  • Device: iPhone 6 Operating System Version: 9.0.2 (13A452) Spotify Version: 4.4.0.1576 Description: I had my music stored on my iPhone in downloadquality normal. I changed this to high. T...
  • 357 Views
  • 0 replies
  • 0 likes
  • ios 9
    Offline Access
  • 357 Views
  • 0 replies
  • 0 likes

Can't verify my account.

I've already subscribed Spotify99 to globe, but whenever i'm going to verify it to the site it won't verify. Pls send help.

  • Newbie
  • I've already subscribed Spotify99 to globe, but whenever i'm going to verify it to the site it won't verify. Pls send help.
  • MattSuda
  • Spotify Star
  • 895 Views
  • 1 replies
  • 0 likes
  • 895 Views
  • 1 replies
  • 0 likes

Connecting to Bowers and Wilkins

Can anyone please advise how I can play to my bowers and wilkins speaker off my mac computer - the air play icon isnt coming up Thank you

  • Casual Listener
  • Can anyone please advise how I can play to my bowers and wilkins speaker off my mac computer - the air play icon isnt coming up 🙂   Thank you
  • 393 Views
  • 0 replies
  • 0 likes
  • 393 Views
  • 0 replies
  • 0 likes

How to play to my Bowers and Wilkins speaker

Can anyone please advise how I can play to my bowers and wilkins speaker off my mac computer - they air play i con isnt coming up Thank you

  • Casual Listener
  • Can anyone please advise how I can play to my bowers and wilkins speaker off my mac computer - they air play i con isnt coming up 🙂   Thank you
  • 501 Views
  • 0 replies
  • 0 likes
  • 501 Views
  • 0 replies
  • 0 likes

Solved!! Spotify iOS App v4.3.0 Crash on Launch

=== START OF TEMPLATE ===Brief description of the issue:Since update v4.3.0 Spotify crashes on launch immediately after logging in with account details, and every subsequent time after that. Steps to reproduce the issue:Updated iOS app like anyone no...

  • Community Legend
  • === START OF TEMPLATE === Brief description of the issue: Since update v4.3.0 Spotify crashes on launch immediately after logging in with account details, and every subsequent time after that. &...
  • kirashi
  • Community Legend
  • 1061 Views
  • 2 replies
  • 1 likes
  • bug
    bug report
  • 1061 Views
  • 2 replies
  • 1 likes

Can't follow friends on Iphone

What is up with the 'follow' function on iOS? Why can't I just click the button and then it follows a friend. Or why is it that my friend says he followed me but I dont see him in my followers? Having looked through the forum it seems like folks have...

  • Newbie
  • What is up with the 'follow' function on iOS? Why can't I just click the button and then it follows a friend. Or why is it that my friend says he followed me but I dont see him in my followers? ...
  • 492 Views
  • 0 replies
  • 0 likes
  • 492 Views
  • 0 replies
  • 0 likes

Playlists wont load (ios6)

I've been using the spotify for ios6 app for like ever. It's worked really well up until now. My playlists will not load. The search bar work but will only play one song then wont play another till i restart the app. This sucks! Spotify is like my on...

  • Casual Listener
  • I've been using the spotify for ios6 app for like ever. It's worked really well up until now. My playlists will not load. The search bar work but will only play one song then wont play another till i...
  • 251 Views
  • 0 replies
  • 0 likes
  • 251 Views
  • 0 replies
  • 0 likes

Local Files Acting Up

Hey guys, So I recently added some Panic! At the Disco music to my laptop that isn't already on Spotify, and I got the tracks into "Local Files" on my laptop, but I'm having two problems that could be connected:1) Two of the ten local files appear gr...

  • Newbie
  • Hey guys,    So I recently added some Panic! At the Disco music to my laptop that isn't already on Spotify, and I got the tracks into "Local Files" on my laptop, but I'm having two proble...
  • 291 Views
  • 0 replies
  • 0 likes
  • 291 Views
  • 0 replies
  • 0 likes

Spotify Connect Invalid Device

Device: Every (Mac, iPhone, etc) Operating System Version: 10.14 Spotify Version: All Description: I see an unauthorized device in my "Spotify Connect" that doesn't allow me to play my song. It keeps switch and controlling that device. It's not on my...

  • Newbie
  • Device: Every (Mac, iPhone, etc)    Operating System Version: 10.14   Spotify Version: All   Description: I see an unauthorized device in my "Spotify Connect" that doesn't a...
  • jean3601
  • Community Legend
  • 436 Views
  • 1 replies
  • 0 likes
  • Android
    iOS
    Mac
  • 436 Views
  • 1 replies
  • 0 likes

Solved!! Test apps

Hi,Is there a way to help spotify by testing their apps in you know beta and stuff or using TestFlight?Thanks in advance

  • Casual Listener
  • Hi, Is there a way to help spotify by testing their apps in you know beta and stuff or using TestFlight? Thanks in advance
  • MattSuda
  • Spotify Star
  • 434 Views
  • 1 replies
  • 0 likes
  • 434 Views
  • 1 replies
  • 0 likes

Where are the 3D Touch feautures?

The update pushed live today in the iOS app store lists 3D Touch support for iPhone 6S to search and see recently played albums/playlists, however it's not working at all. If I try it from the homescreen icon, it just gives the unsupported 3D touch v...

  • Roadie
  • The update pushed live today in the iOS app store lists 3D Touch support for iPhone 6S to search and see recently played albums/playlists, however it's not working at all. If I try it from the homesc...
  • MattSuda
  • Spotify Star
  • 711 Views
  • 1 replies
  • 0 likes
  • 711 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Issues on iPad Pro

Hello, I'm a long time Spotify user and overall love the app! I just purchased an iPad Pro today (128GB WiFi+LTE). The Spotify app opens to the splash page and hangs there indefinitely. At this page, the home button stops working (ie. it won't return...

  • Regular
  • Hello, I'm a long time Spotify user and overall love the app!     I just purchased an iPad Pro today (128GB WiFi+LTE). The Spotify app opens to the splash page and hangs there indefinite...
  • MattSuda
  • Spotify Star
  • 12905 Views
  • 27 replies
  • 12 likes
  • iOS
    pro
    Spotify
  • 12905 Views
  • 27 replies
  • 12 likes

Solved!! Spotify App on Ipad Pro iOS9.1

Spotify App (lastest version 4.3) immediately closes after launch on iPad Pro with iOS 9.1. maybe some screen size issue. Is there a new version coming soon to address the larger screen?

  • Visitor
  • Spotify App (lastest version 4.3) immediately closes after launch on iPad Pro with iOS 9.1.  maybe some screen size issue.  Is there a new version coming soon to address the larger screen?
  • MattSuda
  • Spotify Star
  • 2461 Views
  • 2 replies
  • 15 likes
  • 2461 Views
  • 2 replies
  • 15 likes

Any news on an expected solution for the iPad pro bug?

As no response comes on the referred main thread, maybe I'll try starting a new one. Any bug fix close to being delivered? I'd even prefer "good news, we found it, but bad news - it will take one week to fix" and wait, instead of having no news and g...

  • Casual Listener
  • As no response comes on the referred main thread, maybe I'll try starting a new one.   Any bug fix close to being delivered? I'd even prefer "good news, we found it, but bad news - it will tak...
  • MattSuda
  • Spotify Star
  • 779 Views
  • 5 replies
  • 2 likes
  • iPad pro crash issue
  • 779 Views
  • 5 replies
  • 2 likes

Repeated crash on iPad Pro

I have just got an iPad Pro and can't run Spotify. I have followed the instructions in other threads for a clean install, although you can't get much cleaner than a new machine ;-). I am (obviously) using the latest version from the App Store. It ope...

  • Casual Listener
  • I have just got an iPad Pro and can't run Spotify.  I have followed the instructions in other threads for a clean install, although you can't get much cleaner than a new machine ;-). I am (obvio...
  • MattSuda
  • Spotify Star
  • 345 Views
  • 2 replies
  • 0 likes
  • 345 Views
  • 2 replies
  • 0 likes

iPad Pro application

The Spotify iPad Pro application crashes as soon as I try to open it.

  • Casual Listener
  • The Spotify iPad Pro application crashes as soon as I try to open it.
  • MattSuda
  • Spotify Star
  • 612 Views
  • 6 replies
  • 1 likes
  • 612 Views
  • 6 replies
  • 1 likes

Spotify crash ios9.1 ipad pro

Hello, spotify don't load corrzctmy and crash just after the black screen with the logo.same result after reinstall. thanks for your help.

  • Casual Listener
  • Hello,     spotify don't load corrzctmy and crash just after the black screen with the logo. same result after reinstall.   thanks for your help.
  • MattSuda
  • Spotify Star
  • 2493 Views
  • 6 replies
  • 0 likes
  • 2493 Views
  • 6 replies
  • 0 likes

How to disable Spotify connect?

Hi, having Spotify on my phone and a apple device used at home, when I am out of home and my gf is at home and we both want to use spotify, connect keeps jumping on each other device. Every time I have to select my own device, thus interrupting her l...

  • Regular
  • Hi, having Spotify on my phone and a apple device used at home, when I am out of home and my gf is at home and we both want to use spotify, connect keeps jumping on each other device. Every time I ha...
  • jean3601
  • Community Legend
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Subscripción a Premium no se puede

Cada que intento subscribirme a premium con una tarjeta de regalo me agrega tiempo unlimited pero jamás me cambia a premium, porque pasa? Y que tengo que hacer para cambiar a premium con el saldo que ya tengo

  • Newbie
  • Cada que intento subscribirme a premium con una tarjeta de regalo me agrega tiempo unlimited pero jamás me cambia a premium, porque pasa? Y que tengo que hacer para cambiar a premium con el saldo que...
  • felix17araiza
  • Newbie
  • 538 Views
  • 3 replies
  • 0 likes
  • Subscripción
  • 538 Views
  • 3 replies
  • 0 likes