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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81225 Views
  • 19 replies
  • 37 likes
  • 81225 Views
  • 19 replies
  • 37 likes

iPhone app wont detect network

Hey!I'm a Spotify free user. I have the newest update to my phone (iOS 9.1) and I have the latest update for Spotify. My problem is that when I start the app it says "connecting.." And then "no connection".This bothers me because I have a working wif...

  • Casual Listener
  • Hey! I'm a Spotify free user. I have the newest update to my phone (iOS 9.1) and I have the latest update for Spotify. My problem is that when I start the app it says "connecting.." And then "no c...
  • Arnt1
  • Casual Listener
  • 570 Views
  • 1 replies
  • 0 likes
  • network
  • 570 Views
  • 1 replies
  • 0 likes

In offline mode some album covers disappear

Hi there I am using Spotify on my iPhone6 and have the following situation.In online mode album covers are always shown(of course), but as soon as I switch to offline mode all my offline music is available, but not all album covers are available. I d...

  • Newbie
  • Hi there   I am using Spotify on my iPhone6 and have the following situation. In online mode album covers are always shown(of course), but as soon as I switch to offline mode all my offl...
  • Horiakuma
  • Newbie
  • 332 Views
  • 1 replies
  • 1 likes
  • 332 Views
  • 1 replies
  • 1 likes

Can not play Spotify on Yamaha RX-A730 Receiver through USB connection

I can connect my iPhone or a memory stick to the USB connection on the front of the Yamaha receiver and play music on my phone or on the memory stick. However, when I try to play songs from Spotify using the USB connection, I can see the album artwor...

  • Casual Listener
  • I can connect my iPhone or a memory stick to the USB connection on the front of the Yamaha receiver and play music on my phone or on the memory stick.  However, when I try to play songs from Spo...
  • DaHan
  • Casual Listener
  • 1456 Views
  • 1 replies
  • 1 likes
  • no sound
    Spotify
    usb
    Yamaha
  • 1456 Views
  • 1 replies
  • 1 likes

Spotify Won't Stay Logged In

Ever since downloading the latest version of Spotify, my spotify in my iPhone has not been staying logged into my account after I close the app. This wouldn't be so much of a problem if I didn't listen to my playlists offline. Everything I log back i...

  • Casual Listener
  • Ever since downloading the latest version of Spotify, my spotify in my iPhone has not been staying logged into my account after I close the app. This wouldn't be so much of a problem if I didn't list...
  • kathygee465
  • Casual Listener
  • 2103 Views
  • 5 replies
  • 0 likes
  • 2103 Views
  • 5 replies
  • 0 likes

Solved!! iOS 9.0.2 iPhone 6S Plus

Hi, so. I had iPhone 6 Plus and now i got iPhone 6S Plus. I had Taylor Swift songs on it and some other that i bought/downloaded. It worked perfectly on iPhone 6 Plus, BUT when i synced my new iPhone 6S Plus these songs doesnt work anymore. Have almo...

  • Music Fan
  • Hi, so. I had iPhone 6 Plus and now i got iPhone 6S Plus. I had Taylor Swift songs on it and some other that i bought/downloaded. It worked perfectly on iPhone 6 Plus, BUT when i synced my new iPhone...
  • user-removed
  • Not applicable
  • 3828 Views
  • 26 replies
  • 0 likes
  • 3828 Views
  • 26 replies
  • 0 likes

Spotify won't connect over Wlan

Hi!The Spotify App on my new iPhone 6 won't connect over Wlan. When i turn Wifi off everything is fine.I never had problems with my old iPhone 4. Is there a Solution?Thx fix3l

  • Casual Listener
  • Hi! The Spotify App on my new iPhone 6 won't connect over Wlan. When i turn Wifi off everything is fine. I never had problems with my old iPhone 4.   Is there a Solution? Thx fix3l  
  • Fix3l
  • Casual Listener
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes

IPAD SYNC NOT WORKING

MY IPAD IS NOT SYNCING "WHY" IT IS ON THE SAME WIFI AND SPOTIFY IS NOT USING CLOUDS IT IS USING ROAMING LOCAL (NORMALLY) (HIDDEN) EMPTIED THE HIDDEN FILE DATA BECAUSE IT IS MAKING MY HARD DRIVE SLOW IT IS NOT PROPER TO USE USER DATA PERSONAL ON INDIV...

  • Newbie
  • MY   IPAD  IS    NOT   SYNCING   "WHY"     IT    IS    ON   THE  SAME WIFI  AN...
  • 267 Views
  • 0 replies
  • 0 likes
  • 267 Views
  • 0 replies
  • 0 likes

Solved!! "Unable to Play Track" - I'm getting fed up.

I'm becoming more and more frustrated with this annoying message. I've been using Spotify for months, and for me it is the perfect solution for my music. I have a Premium subscription. However, it's getting beyond annoying that I get songs in my play...

  • Casual Listener
  • I'm becoming more and more frustrated with this annoying message.   I've been using Spotify for months, and for me it is the perfect solution for my music. I have a Premium subscription. &...
  • beckyp3434
  • Casual Listener
  • 37265 Views
  • 22 replies
  • 0 likes
  • 37265 Views
  • 22 replies
  • 0 likes

It keeps playing different songs

Hey! Sorry, I know there are topics about this but they haven't helped me at all.I want to listen to One Direction album Made In The AM, those songs start playing and suddenly songs from other albums starts.This problem is only on my iPhone, it's fin...

  • Casual Listener
  • Hey! Sorry, I know there are topics about this but they haven't helped me at all. I want to listen to One Direction album Made In The AM, those songs start playing and suddenly songs from other albu...
  • 486 Views
  • 0 replies
  • 0 likes
  • different songs
    Playlist iOS
  • 486 Views
  • 0 replies
  • 0 likes

Spotify won't connect to the internet [iPad Mini]

On my iPad, Spotify won't connect to the internet even though I have a working internet connecting and I can even play online games, do social networking on my iPad, except for Spotify. Spotify on my laptop and Android device can connect to the inter...

  • Visitor
  • On my iPad, Spotify won't connect to the internet even though I have a working internet connecting and I can even play online games, do social networking on my iPad, except for Spotify. Spotify on my...
  • 715 Views
  • 0 replies
  • 0 likes
  • connecting
    internet
    iOS
    problem
  • 715 Views
  • 0 replies
  • 0 likes

Two subscriptions

So I recently got my facebook back, which last 3 months long. with that, i lost my spotify account. I got back my spotify, but my subscription had ended. so I got the student premium sub, I was trying to open spotify on my phone and use the same info...

  • Newbie
  • So I recently got my facebook back, which last 3 months long. with that, i lost my spotify account. I got back my spotify, but my subscription had ended. so I got the student premium sub, I was tryin...
  • 261 Views
  • 0 replies
  • 0 likes
  • 261 Views
  • 0 replies
  • 0 likes

Solved!! Black Screen

Hello, My spotify App on my phone will open, however when it does open, it just goes to a highlighted black screen. I have deleted the app from my phone and reinstalled, however the problem is persistant. I am unable to use the app at this point and ...

  • Casual Listener
  • Hello,   My spotify App on my phone will open, however when it does open, it just goes to a highlighted black screen. I have deleted the app from my phone and reinstalled, however the problem ...
  • MattSuda
  • Spotify Star
  • 3483 Views
  • 3 replies
  • 0 likes
  • 3483 Views
  • 3 replies
  • 0 likes

Playlist disappears with 3G connection.

Hi, So, not sure if this is a feature or a fault to be honest. However, I have recently encountered a frustrating problem. I should preface this by saying, I know that there are ways to avoid this problem, I just think it shouldn't be engineered this...

  • Newbie
  • Hi,    So, not sure if this is a feature or a fault to be honest.    However, I have recently encountered a frustrating problem. I should preface this by saying, I know that t...
  • 293 Views
  • 0 replies
  • 0 likes
  • 293 Views
  • 0 replies
  • 0 likes

Using all my memory

I have somehow downloaded all of my playlist and used all of my phone memory. How can I set it back to only play when I am online

  • Casual Listener
  • I have somehow downloaded all of my playlist and used all of my phone memory. How can I set it back to only play when I am online
  • Joyk
  • Casual Listener
  • 444 Views
  • 2 replies
  • 0 likes
  • 444 Views
  • 2 replies
  • 0 likes

missing playlists

so hard to get to email for tec support. having the same problems is always have with my i phone 4 and spotify. i sign in and for some reason on my iphone none of my music or playlist want to show up. sign in on my ipad andu fine, but all playlists m...

  • Regular
  • so hard to get to email for tec support.  having the same problems is always have with my i phone 4 and spotify.   i sign in and for some reason on my iphone none of my music or playlist ...
  • ollesdotter
  • Spotify Legend
  • 819 Views
  • 13 replies
  • 0 likes
  • 819 Views
  • 13 replies
  • 0 likes

My iPhone app won't download songs to offline anymore.

It has worked great for the year+ that I've had premium, and now it's just stuck in this loop. I save an album or song and the download symbol turns grey and says waiting to download but never does, or it goes red. I've just about everything that I c...

  • Newbie
  • It has worked great for the year+ that I've had premium, and now it's just stuck in this loop. I save an album or song and the download symbol turns grey and says waiting to download but never d...
  • jeremygoh
  • Community Legend
  • 526 Views
  • 1 replies
  • 0 likes
  • 526 Views
  • 1 replies
  • 0 likes

Solved!! Help!

I have premium on my computer but cannot get the app on my iphone to recognize the upgrade. I've tried deleting and reinstalling the app multiple times and still nothing. I am so frustrated what do i do?

  • Newbie
  • I have premium on my computer but cannot get the app on my iphone to recognize the upgrade. I've tried deleting and reinstalling the app multiple times and still nothing. I am so frustrated what do i...
  • cristinamunoz
  • Newbie
  • 588 Views
  • 3 replies
  • 0 likes
  • 588 Views
  • 3 replies
  • 0 likes

Does a Spotify Connect Receiver on a USB stick exist?

Hello, I have a pair of Quad 9L powered speakers with built in dac.There is a usb input on the speaker for use with digital audi in (like from an amp or pc).There is also a 3.5mm jack for analogue in on the speaker too. Ideally, I would like to plug ...

  • Newbie
  • Hello,   I have a pair of Quad 9L powered speakers with built in dac. There is a usb input on the speaker for use with digital audi in (like from an amp or pc). There is also a 3.5mm jack fo...
  • driveflanger
  • Community Legend
  • 2875 Views
  • 1 replies
  • 0 likes
  • 2875 Views
  • 1 replies
  • 0 likes

Solved!! Can no longer log into Spotify via Facebook on my ipad

On my ipad, I am unable to log into Spotify via Facebook, for the last couple of weeks. Before get to this point, it would struggle to connect despite me being online with all my other apps. what is happening now is when I choose the log via Facebook...

  • Regular
  • On my ipad, I am unable to log into Spotify via Facebook, for the last couple of weeks. Before get to this point, it would struggle to connect despite me being online with all my other apps.   ...
  • no31
  • Regular
  • 485 Views
  • 2 replies
  • 0 likes
  • 485 Views
  • 2 replies
  • 0 likes

Premium Problem

Hello, I have recently upgraded to premium (again) and it prompted that it was not available in my region. I live in the United States and I did this through the app on my iPhone. I then went to settings and it said I will get my first month December...

  • Casual Listener
  • Hello, I have recently upgraded to premium (again) and it prompted that it was not available in my region. I live in the United States and I did this through the app on my iPhone. I then went to sett...
  • MattSuda
  • Spotify Star
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes