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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 80660 Views
  • 19 replies
  • 37 likes
  • 80660 Views
  • 19 replies
  • 37 likes

Reset Password

Hi All Recently i updated my password, and when i went to login in come up with "user name is incorrect or password" so i reset my password again.And still was having the same problem as i can not login to my account. I am a premium customer and my l...

  • Newbie
  • Hi All   Recently i updated my password, and when i went to login in come up with "user name is incorrect or password" so i reset my password again. And still was having the same problem as i...
  • Adam_B
  • Spotify
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Local files not syncing on my phone, no matter what I do

I have seriosuly tried everything I can think of, reinstalling spotify on my phone and mac. Changing the source of the files, from downloads to specific folders. Even added em' to itunes and tried to get it that way. Now sure, on the mac the files sh...

  • Casual Listener
  • I have seriosuly tried everything I can think of, reinstalling spotify on my phone and mac. Changing the source of the files, from downloads to specific folders. Even added em' to itunes and tried to...
  • 223 Views
  • 0 replies
  • 0 likes
  • 223 Views
  • 0 replies
  • 0 likes

Local files not syncing, no matter what I do

I have seriosuly tried everything I can think of, reinstalling spotify on my phone and mac. Changing the source of the files, from downloads to specific folders. Even added em' to itunes and tried to get it that way. Now sure, the files show up in bo...

  • Casual Listener
  • I have seriosuly tried everything I can think of, reinstalling spotify on my phone and mac. Changing the source of the files, from downloads to specific folders. Even added em' to itunes and tried to...
  • 318 Views
  • 0 replies
  • 0 likes
  • 318 Views
  • 0 replies
  • 0 likes

All music downloaded, app still uses mobile data

Just as the title says, I have synced all my music over wifi (went to "My Music > Songs" and turned on "available offline") yet Spotify still uses a lot of mobile data with ~50mb per week. I never listen to radios, just shuffle through my songs. What...

  • Newbie
  • Just as the title says, I have synced all my music over wifi (went to "My Music > Songs" and turned on "available offline") yet Spotify still uses a lot of mobile data with ~50mb per week. I never...
  • 250 Views
  • 0 replies
  • 0 likes
  • 250 Views
  • 0 replies
  • 0 likes

[iOS][Connect]

on my android phone ( samsung galaxy s5) SPOTIFY app , -settings-category DEVICES, connect to a device: listen a nd contol a different device ie install SPOTIFY on desktop, remotely change listening from android to desktop, or back to android device....

  • Newbie
  • on my android phone ( samsung galaxy s5) SPOTIFY app , -settings-category DEVICES, connect to a device: listen a nd contol a different device ie install SPOTIFY on desktop, remotely change listening ...
  • 467 Views
  • 0 replies
  • 0 likes
  • Connect
    iOS
  • 467 Views
  • 0 replies
  • 0 likes

Unable to Sync all Saved Music

I have been using Spotify for probably over 2 years now and have finally got up to contract renewal period. Got myself a nice new 128gb Iphone 6S to fit all my music on via Spotify. All the music I have saved from Spotify itself and are not local fil...

  • Casual Listener
  • I have been using Spotify for probably over 2 years now and have finally got up to contract renewal period. Got myself a nice new 128gb Iphone 6S to fit all my music on via Spotify. All the music I h...
  • kevin_onstein
  • Music Fan
  • 434 Views
  • 3 replies
  • 0 likes
  • 434 Views
  • 3 replies
  • 0 likes

Syncing Local Files No Longer Working

I'm trying to sync my playlist of local files to my iPhone, and it is no longer working. Every since I downloaded the new versions to my Mac and iPhone, every time I try and sync 'availible offline', it just says "waiting to download.." and never act...

  • Casual Listener
  • I'm trying to sync my playlist of local files to my iPhone, and it is no longer working. Every since I downloaded the new versions to my Mac and iPhone, every time I try and sync 'availible offline',...
  • 375 Views
  • 0 replies
  • 1 likes
  • 375 Views
  • 0 replies
  • 1 likes

Computer and iPhone not syncing

When I add a new album to my Spotify on my Macbook, the album is not showing up on my iPhone. I tried closing and restarting Spotify on both systems and resorting it by "most recent albums". Any ideas?

  • Casual Listener
  • When I add a new album to my Spotify on my Macbook, the album is not showing up on my iPhone. I tried closing and restarting Spotify on both systems and resorting it by "most recent albums".  An...
  • ezgator
  • Casual Listener
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

AirPlay iOS 9

So, it seems that with either the latest release of iOS, or the latest version of Spotify (for iOS), I can no longer AirPlay to my Apple TV unless my iPhone stays awake and unlocked.I used to be able to let my phone lock (screen off) with no issues, ...

  • Casual Listener
  • So, it seems that with either the latest release of iOS, or the latest version of Spotify (for iOS), I can no longer AirPlay to my Apple TV unless my iPhone stays awake and unlocked. I used to be ...
  • SpencerA
  • Regular
  • 806 Views
  • 2 replies
  • 2 likes
  • 806 Views
  • 2 replies
  • 2 likes

I need my money back!

i tried to sign up for the premium account with the student discount except I didn't know you have to be a college student, and it already took the money out of my bank account and I need to cancel it and get my money back!

  • Newbie
  • i tried to sign up for the premium account with the student discount except I didn't know you have to be a college student, and it already took the money out of my bank account and I need to cancel i...
  • JoeThomas
  • Community Legend
  • 908 Views
  • 4 replies
  • 0 likes
  • money
  • 908 Views
  • 4 replies
  • 0 likes

Same 30 (ish) songs repeated from 500+ song playlist?

Hi, I have over 500 songs in my playlist and I have noticed, the same roughly 30 songs are playing. Does any one know how to stop this from happening? I'm listening on an iPhone 6S and I am a Spotify Premium member. It's starting to annoy me, that I ...

  • Visitor
  • Hi, I have over 500 songs in my playlist and I have noticed, the same roughly 30 songs are playing. Does any one know how to stop this from happening? I'm listening on an iPhone 6S and I am a Spotify...
  • martmitch
  • Newbie
  • 633 Views
  • 1 replies
  • 2 likes
  • 633 Views
  • 1 replies
  • 2 likes

Metadata over AirPlay not working

Using Spotify Premium with IPAD Air 2 and Yamaha A2020 Home Theater Receiver via AirPlay. Music works fine, but metadata is not transferring. IOS ver 9.0.2, Yamaha firmware is up to date. It used to work, but not now. Metadata does transfer from musi...

  • Casual Listener
  • Using Spotify Premium with IPAD Air 2 and Yamaha A2020 Home Theater Receiver via AirPlay.  Music works fine, but metadata is not transferring.  IOS ver 9.0.2, Yamaha firmware is up to date....
  • HighVoltage
  • Casual Listener
  • 1057 Views
  • 2 replies
  • 0 likes
  • 1057 Views
  • 2 replies
  • 0 likes

Spotify premium won't play my songs online

For the last week spotify haven't been able to play any of my songs on my iPhone 6. I have a premium account and I have re-installed the app twice. When I open the app it plays one song and then it seems to "freeze". The other song can't be played an...

  • Newbie
  • For the last week spotify haven't been able to play any of my songs on my iPhone 6. I have a premium account and I have re-installed the app twice. When I open the app it plays one song and then it s...
  • 11120902683
  • Newbie
  • 766 Views
  • 1 replies
  • 0 likes
  • 766 Views
  • 1 replies
  • 0 likes

Solved!! Radio not working

I am connected to the internet but radio stopped working on my iPhone. I uninstalled app & reinstalled. Still doesn't work. I have spotify premium.

  • Newbie
  • I am connected to the internet but radio stopped working on my iPhone. I uninstalled app & reinstalled. Still doesn't work. I have spotify premium.
  • MattSuda
  • Spotify Star
  • 1391 Views
  • 9 replies
  • 0 likes
  • 1391 Views
  • 9 replies
  • 0 likes

Premium disappeared from account

With my phone network provider (vodafone) i had the option for either netflix or spotify as well as other things for the duration of my contract, i chose spotify as i was paying for it already and have used it for a year now with no problems most day...

  • Newbie
  • With my phone network provider (vodafone) i had the option for either netflix or spotify as well as other things for the duration of my contract, i chose spotify as i was paying for it already and ha...
  • MattSuda
  • Spotify Star
  • 420 Views
  • 1 replies
  • 0 likes
  • Vodafone premium
  • 420 Views
  • 1 replies
  • 0 likes

Spotify closing randomly

Just that simple, open spotify, hit play button and in a few seconds it stops playing the music and it closes but still on the app background.Already tried reinstalling, logging out and it only happens on the iphone. Someone facing the same problem?

  • Newbie
  • Just that simple,   open spotify, hit play button and in a few seconds it stops playing the music and it closes but still on the app background. Already tried reinstalling, logging out and it...
  • 479 Views
  • 0 replies
  • 0 likes
  • 479 Views
  • 0 replies
  • 0 likes

Unwanted content on playlist

When I was using spotify today after going back to free from premium, several new albums had been added to my playlist that I didn't add. I'm the only person who uses this phone. The albums added were explicit for bad language and not even remotely t...

  • Newbie
  • When I was using spotify  today after going back to free from premium, several new albums had been added to my playlist that I didn't add. I'm the only person who uses this phone. The albums add...
  • 265 Views
  • 0 replies
  • 0 likes
  • 265 Views
  • 0 replies
  • 0 likes

Connect not showing available devices (iOS/Windows)

Hi my connect just stopped working earlier tonight. I have an iPhone 6 and a Windows 10 PC. This is the first time Ive had this problem it worked early in the day and for many days and weeks before. I havent changed anything on either device. I reins...

  • Newbie
  • Hi my connect just stopped working earlier tonight. I have an iPhone 6 and a Windows 10 PC. This is the first time Ive had this problem it worked early in the day and for many days and weeks before. ...
  • StefDriver
  • Casual Listener
  • 3551 Views
  • 9 replies
  • 1 likes
  • 3551 Views
  • 9 replies
  • 1 likes

Playlists no longer available offline after updating iPad app

Hi,I am a Premium user who just updated the Spotify iPad app this evening. After I did so, I noticed that all of the playlists I previously had available for offline listening are no longer able to be listened to offline. I was able to re-download a ...

  • Newbie
  • Hi, I am a Premium user who just updated the Spotify iPad app this evening. After I did so, I noticed that all of the playlists I previously had available for offline listening are no longer able to...
  • 392 Views
  • 0 replies
  • 0 likes
  • 392 Views
  • 0 replies
  • 0 likes