Can't login using iPhone app

If I login using a web browser I have no problems accessing my account.The IOS app however complains when I try to login. I get the message "Login failed - you've already created an account with this address"I'm definitely selecting the Log In option...

• Huntja60
• Newbie
• If I login using a web browser I have no problems accessing my account. The IOS app however complains when I try to login. I get the message "Login failed - you've already created an account with ...
• 2015-10-13 1:27:32 PM
• 2015-10-13 1:29:26 PM
• Nico
• Community Legend
• 302 Views
• 1 replies
• 0 likes

Music erased on my IPhone

Hello everyone.I have a problem with managing my music. I have a premium account and I listen to Spotify on iPhone; IPad and Mac.I often listen to music in offline mode.But then, it is at least the second time that ALL of my songs are deleted from my...

• Thomas_lvr
• Newbie
• Hello everyone. I have a problem with managing my music. I have a premium account and I listen to Spotify on iPhone; IPad and Mac. I often listen to music in offline mode. But then, it is at l...
• 2015-10-13 10:12:25 AM
• 263 Views
• 0 replies
• 0 likes

Song title notification in IOS application

Most of the time, when I listen to Spotify in my car, I don't have the Spotify app open. I mostly use a GPS app and that would be awsome to see the name of the song when it start playing in the notification center. The notification would popup in fro...

• Babou19
• Casual Listener
• Most of the time, when I listen to Spotify in my car, I don't have the Spotify app open. I mostly use a GPS app and that would be awsome to see the name of the song when it  start playing in the...
• 2015-10-08 2:36:26 AM
• 2015-10-13 4:59:32 AM
• Babou19
• Casual Listener
• 1070 Views
• 2 replies
• 3 likes

offline mode and data usage

Hi, I have a question,I remember that in ithe past there was an option that if you chose "play offline" it downloaded songs only when you were under wifi and stopped synching when you were under cell data usage.Now this option is disappeared and I us...

• emidalb
• Casual Listener
• Hi, I have a question, I remember that in ithe past there was an option that if you chose "play offline" it downloaded songs only when you were under wifi and stopped synching when you were under ce...
• 2015-10-12 6:39:41 PM
• 2015-10-13 4:24:35 AM
• MattSuda
• Spotify Star
• 306 Views
• 3 replies
• 0 likes

iOS datos

Buenas tardes quisiera saber porque en iOS si consume datos aun que tengas listas guardadas en tu dispositivo,anteriormente tenia Android y no sucedia esto.es una opcion o algo?Spoiler (Highlight to read)

• tonisoto14
• Casual Listener
• Buenas tardes quisiera saber porque en iOS si consume datos aun que tengas listas guardadas en tu dispositivo, anteriormente tenia Android y no sucedia esto. es una opcion o algo?  
• 2015-10-07 9:07:50 PM
• 2015-10-13 4:21:48 AM
• MattSuda
• Spotify Star
• 203 Views
• 1 replies
• 0 likes

Have premium account but playlists greyed out on iphone and laptop

I have subscribed to premium for years. Recently not been able to open playlists on iphone and laptop. Am being classified as a free customer yet on my Kindle I can still access all playlists. Please respond with advice. Many thanks.

• kevin60
• Casual Listener
• I have subscribed to premium for years.  Recently not been able to open playlists on iphone and laptop.  Am being classified as a free customer yet on my Kindle I can still access all playl...
• 2015-10-07 12:26:30 AM
• 2015-10-13 4:19:34 AM
• MattSuda
• Spotify Star
• 296 Views
• 1 replies
• 0 likes

Why does spotify wont let me get in my account? It says that my 14 free abroad days are over? helpp

• Saaa4444
• Newbie
• 2015-10-08 7:26:57 PM
• 2015-10-13 4:15:57 AM
• MattSuda
• Spotify Star
• 213 Views
• 1 replies
• 0 likes

Question on synced tracks on playlists

I subscribed to several spotify playlists that have rotating tracks. I also have them synced offline so they take up some memory from my phone. When the tracks are removed from the playlist, are these tracks still synced offline to my phone?

• ASpec818
• Casual Listener
• I subscribed to several spotify playlists that have rotating tracks. I also have them synced offline so they take up some memory from my phone. When the tracks are removed from the playlist, are...
• 2015-10-09 7:48:06 PM
• 2015-10-13 4:12:53 AM
• MattSuda
• Spotify Star
• 243 Views
• 1 replies
• 0 likes

Local Files aren't on iPhone anymore

Hello communtiy, I've got a problem with my local files. As you can see in the picture on my PC there are 321 local mp3 files but on my iPhone not a single one.A few weeks ago it worked but now I dont know what to do. Already reinstalled on PC and iP...

• vtuczek8
• Casual Listener
• Hello communtiy,   I've got a problem with my local files. As you can see in the picture on my PC there are 321 local mp3 files but on my iPhone not a single one. A few weeks ago it worked bu...
• 2015-10-11 4:19:08 PM
• 2015-10-13 4:12:34 AM
• kbrooksc
• Community Legend
• 329 Views
• 3 replies
• 0 likes

Word section gone from iOS?

I used to love the word section on my phone. Now I can only find it on my desktop. What's up?

• DaddyBradley
• Newbie
• I used to love the word section on my phone. Now I can only find it on my desktop.     What's up?
• 2015-10-10 5:15:00 PM
• 2015-10-13 4:10:55 AM
• MattSuda
• Spotify Star
• 364 Views
• 1 replies
• 0 likes

Spotify premium isn't working.

I recently purchased Spotify premium for like $12.99, I did it through my iTunes account so it used my iTunes card, it's been like 3 weeks and hasn't showed up yet, I've tried logging out and back in, deleting the app and re-downloading and nothing. ...

• emodd7827
• Newbie
• I recently purchased Spotify premium for like $12.99, I did it through my iTunes account so it used my iTunes card, it's been like 3 weeks and hasn't showed up yet, I've tried logging out and back in...
• 2015-10-11 3:42:13 AM
• 2015-10-13 4:08:02 AM
• MattSuda
• Spotify Star
• 546 Views
• 1 replies
• 0 likes
• not working
  Spotify Premium
  thanks

My account is primmer on my laptop but free on my iphone

Can anyone help?

• Fzfzxo
• Casual Listener
• Can anyone help?
• 2015-10-10 8:47:32 PM
• 2015-10-13 4:07:22 AM
• MattSuda
• Spotify Star
• 376 Views
• 2 replies
• 0 likes

Spotify Premium not recognized on phone or website.

I got an email from iTunes having taken the 12.99 out of my bank account for premium. $25.98. Renewal. Spotify says I don't have it? I use it connected to my Facebook. Very frustrating as I pay for my boyfriends and mine and his still works!

• queen0fsaigon
• Newbie
• I got an email from iTunes having taken the 12.99 out of my bank account for premium. $25.98. Renewal. Spotify says I don't have it? I use it connected to my Facebook. Very frustrating as I pay for m...
• 2015-10-12 1:48:27 AM
• 2015-10-13 4:06:58 AM
• MattSuda
• Spotify Star
• 369 Views
• 2 replies
• 0 likes

Playlist ordering

I use the 'starred playlist' that was created after starred tracks was got rid of and it was all fine until about a week ago when the most recent songs that I put on there are at the bottom of the playlist and I don't know why it's putting them there...

• Fionamcm
• Newbie
• I use the 'starred playlist' that was created after starred tracks was got rid of and it was all fine until about a week ago when the most recent songs that I put on there are at the bottom of t...
• 2015-10-12 9:50:31 PM
• 2015-10-13 4:01:12 AM
• MattSuda
• Spotify Star
• 364 Views
• 1 replies
• 0 likes

Although i have not been outside my country since i installes spotify i can not access to my account

An error window appeares when i want to access to my account saying that u can not use spotify more than 14 days abroad. I have not been abroad since i instolled the app

• geopablito
• Newbie
• An error window appeares when i want to access to my account saying that u can not use spotify more than 14 days abroad. I have not been abroad since i instolled the app
• 2015-10-12 10:30:07 PM
• 235 Views
• 0 replies
• 0 likes

Offline mode and streaming

I have some questions about data and offline mode. 1) what is the difference between offline mode switch within settings and choosing an album and toggleing the switch to make it "available offline?" As an example, I have an album that has the availa...

• byronhixon
• Casual Listener
• I have some questions about data and offline mode.   1) what is the difference between offline mode switch within settings and choosing an album and toggleing the switch to make it "available ...
• 2015-05-09 6:33:06 PM
• 2015-10-12 5:57:22 PM
• lechusan
• Newbie
• 459 Views
• 3 replies
• 0 likes

Re: i need to use the song timer for my work- I notice the time fades away after a few seconds

The "Timer" concern has a message board post. Please search board for "Please-DO-NOT-hide timer". There are several Spin instructors with the same concern, including myself. Please find, read through, and leave your "Kudos" & voice your concern, so t...

• JesseHedrick
• Casual Listener
• The "Timer" concern has a message board post.  Please search board for "Please-DO-NOT-hide timer".  There are several Spin instructors with the same concern, including myself.  Please ...
• 2015-10-12 2:23:36 PM
• 222 Views
• 0 replies
• 0 likes

Spotify only plays 1 song

Hi I am using Permium on my iPhone (5s), all went great but since last week Spotify won't play more than 1 song no matter which album or category I select. Does anybody know what the problem is? Thx, Tina

• Tina211
• Newbie
• Hi I am using Permium on my iPhone (5s), all went great but since last week Spotify won't play more than 1 song no matter which album or category I select. Does anybody know what the problem is? Thx,...
• 2015-10-12 12:14:21 PM
• 207 Views
• 0 replies
• 0 likes

Problema: Me dice que no puedo utilizar en el extranjero por 14 días y no salí del país

Me dice que no puedo utilizar Spofity por 14 dias

• Maquibegazo
• Newbie
• Me dice que no puedo utilizar Spofity por 14 dias
• 2015-10-12 2:54:16 AM
• 484 Views
• 0 replies
• 0 likes