Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
62609 Views
16 replies
37 likes

62609 Views
16 replies
37 likes

Some Songs/Tracks Won't Play (Iphone)

Hi. I've having trouble playing some songs with my Iphone. The songs: Red hot chili peppers - Look Around and Jan Holberg Project - Sense of time won't play with my iphone, even the songs are downloaded. These songs plays perfectly when using my comp...

larsencognac
Newbie
Hi. I've having trouble playing some songs with my Iphone. The songs: Red hot chili peppers - Look Around and Jan Holberg Project - Sense of time won't play with my iphone, even the songs are d...
2013-11-19 11:51:50 PM
2015-09-25 6:57:14 PM
Chuckmac19
Casual Listener
3036 Views
3 replies
0 likes

3036 Views
3 replies
0 likes

my music stops,

my music stops, so i erased the playist on my sd card. but can't get music back for new sd card. just a black space. spotify is unresponsive. donald_coles@yahoo.com

user-removed
Visitor
my music stops, so i erased the playist on my sd card. but can't get music back for new sd card. just a black space. spotify is unresponsive. donald_coles@yahoo.com
2015-09-25 6:57:12 PM
200 Views
0 replies
0 likes

200 Views
0 replies
0 likes

getting spotify premium on iphone

so signed up on my computer for premium and now it wont go onto my phone where i actually listen to my music, anything??

coriejhobbs
Newbie
so signed up on my computer for premium and now it wont go onto my phone where i actually listen to my music, anything??
2015-09-25 6:41:36 PM
233 Views
0 replies
0 likes

233 Views
0 replies
0 likes

Password will not reset via email on iPhone 6

I have tried to reset my account via the email link but it doesn't work. Any suggestions anyone?

Jm55
Newbie
I have tried to reset my account via the email link but it doesn't work. Any suggestions anyone?
2015-09-25 4:34:28 PM
227 Views
0 replies
0 likes

227 Views
0 replies
0 likes

Solved!! Premium on Ipod touch: Can you only play music on Shuffle?

I just downloaded Spotify Premium on my Ipod Touch. Can I only play music on Shuffle Play? I can chose a playlist but then it won't let me pick which songs I want to listen to or skip.

Ashley1311
Casual Listener
I just downloaded Spotify Premium on my Ipod Touch. Can I only play music on Shuffle Play? I can chose a playlist but then it won't let me pick which songs I want to listen to or skip.
2013-12-29 6:48:21 PM
2015-09-25 2:57:11 PM
ashleyshea
Casual Listener
4203 Views
7 replies
0 likes

4203 Views
7 replies
0 likes

Browse error on iPad

Hi. I am unable to use the Browse function when I access Spotify through my iPad. It is fine on Mac and iPhone but I just get a message that 'An error occurred', and to 'Try Again'. I have tried re-installing, re-starting etc but nothing works. This ...

Swissy
Newbie
Hi. I am unable to use the Browse function when I access Spotify through my iPad. It is fine on Mac and iPhone but I just get a message that 'An error occurred', and to 'Try Again'. I have tried re-i...
2015-09-25 12:10:06 PM
317 Views
0 replies
0 likes

317 Views
0 replies
0 likes

Changing countries will not work

my spotify thinks I am abroad and wont let me use it. I have tried to change the home country following the instructions but the only country option it gives me is the USA and I live in Canada.... Please help I need my music to study and I have a ver...

celaidlaw
Casual Listener
my spotify thinks I am abroad and wont let me use it. I have tried to change the home country following the instructions but the only country option it gives me is the USA and I live in Canada.... Pl...
2015-09-22 5:57:27 AM
2015-09-25 10:52:05 AM
Pricilla
Spotify
1016 Views
5 replies
0 likes

1016 Views
5 replies
0 likes

Music won't save to offline mode

I have an iPhone 6 with 6 GB of storage available and when I try to save any music to offline mode, it shows a grey arrow and that's it. Sometimes if I play the song for about a minute and skip to the next one, it will save but only 40-50 songs would...

fentoozl3r
Newbie
I have an iPhone 6 with 6 GB of storage available and when I try to save any music to offline mode, it shows a grey arrow and that's it. Sometimes if I play the song for about a minute and skip to th...
2015-09-25 6:09:13 AM
387 Views
0 replies
1 likes

387 Views
0 replies
1 likes

Spotify on iOS9 - iPhone won't play Videos and Siri does not work with Spotify installed

I recently noticed that I could no longer play videos from any source on my iPhone 6 Plus. Also, Siri would not load, and I could no longer get audible notifications. I had assumed it was an iOS 9 bug since I'd recently updated. After 9.0.1 came out ...

theEsco
Newbie
I recently noticed that I could no longer play videos from any source on my iPhone 6 Plus. Also, Siri would not load, and I could no longer get audible notifications. I had assumed it was an iOS 9 bu...
2015-09-25 5:50:21 AM
650 Views
0 replies
0 likes

650 Views
0 replies
0 likes

Deleting Spotify App from phone

If I delete the Spotify App from my iPhone, will all of my data (playlists/music folders) remain? I need to free up space on my phone but am scared of losing music, as I'm a yoga Instructor & my playlists are invaluable! Thank you!

JoyfulJordan
Newbie
If I delete the Spotify App from my iPhone, will all of my data (playlists/music folders) remain? I need to free up space on my phone but am scared of losing music, as I'm a yoga Instructor & my ...
2015-09-25 3:07:28 AM
272 Views
0 replies
0 likes

272 Views
0 replies
0 likes

A years worth of saved artists gone.

Last night when I opened spotify, every artist I had saved had a "0" songs saved next to them. So I closed the app and reopened it and went back to "my artists". GONE! every single artist that I haved saved since becoming a spotify premium member van...

zlynch25
Newbie
Last night when I opened spotify, every artist I had saved had a "0" songs saved next to them. So I closed the app and reopened it and went back to "my artists". GONE! every single artist...
2015-09-25 1:58:29 AM
334 Views
0 replies
0 likes

334 Views
0 replies
0 likes

Audio Quality

Hello, I have recently subscribed to both Spotify Premium and Apple Music and much prefer Spotify but the sound quality is so much better on Apple Music. I have my volume level just over the pause button and for Apple Music it is loud enough and with...

Billy77781
Casual Listener
Hello, I have recently subscribed to both Spotify Premium and Apple Music and much prefer Spotify but the sound quality is so much better on Apple Music. I have my volume level just over the pause bu...
2015-09-24 12:37:23 AM
2015-09-25 1:07:42 AM
Billy77781
Casual Listener
998 Views
2 replies
0 likes

998 Views
2 replies
0 likes

Random play not so random

Ok so I have a bunch of playlists that I listen too. But I have one main one with about 700 songs on it. My issue is that it plays the same songs every single time. There are enough songs (and I add to it daily) that I shouldn't hear a repeat song fo...

user-removed
Visitor
Ok so I have a bunch of playlists that I listen too. But I have one main one with about 700 songs on it. My issue is that it plays the same songs every single time. There are enough songs (and I add ...
2015-09-24 1:58:07 PM
2015-09-25 1:05:35 AM
Ouap
Newbie
367 Views
1 replies
0 likes

367 Views
1 replies
0 likes

Spotify Premium on multiple devices

I've got premium on my iPad and just added the app on my iPhone, logged in and it doesn't pull through any of my playlists? Any ideas?

Kirstybryant1
Newbie
I've got premium on my iPad and just added the app on my iPhone, logged in and it doesn't pull through any of my playlists? Any ideas?
2015-09-24 11:00:51 PM
2015-09-24 11:39:30 PM
Nico
Community Legend
296 Views
1 replies
0 likes

296 Views
1 replies
0 likes

Forced ads on spotify premium

So i've had premium since 2011 and it's been awesome. Today my app suddenly started playing ads whenever the spotify app is restarted, and only when it's opened. I tried signing off, restarting, signing on and deleting the app an reinstalling but no ...

mrowkoob1359
Newbie
So i've had premium since 2011 and it's been awesome. Today my app suddenly started playing ads whenever the spotify app is restarted, and only when it's opened. I tried signing off, restart...
2015-09-24 10:57:11 PM
295 Views
0 replies
0 likes

295 Views
0 replies
0 likes

Back function does not work on steering wheel control (2011 Volvo XC60)

In my 2011 Volvo XC60, I have my iPhone playing Spotify via USB connection. All the song meta data shows up fine on the screen. When using the steering wheel controls, I am unable to use the back button to move back a song (It actually skips forward)...

dwlaxer1
Newbie
In my 2011 Volvo XC60, I have my iPhone playing Spotify via USB connection. All the song meta data shows up fine on the screen. When using the steering wheel controls, I am unable to use the back but...
2015-09-24 8:17:17 PM
531 Views
0 replies
1 likes

531 Views
0 replies
1 likes

I queued a 500 song playlist on my iPad and the queue will never end

Hi there, I just got an iPad. I wanted to listen to my Starred playlist, so I added it to the queue, and now it's all I can listen to and it's driving me crazy. Anytime I try to listen to something else, it resume the queue right where it left off af...

ryanmajor
Regular
Hi there, I just got an iPad. I wanted to listen to my Starred playlist, so I added it to the queue, and now it's all I can listen to and it's driving me crazy. Anytime I try to listen to so...
2015-09-24 8:13:29 PM
352 Views
0 replies
0 likes

352 Views
0 replies
0 likes

Smart Offline Mode for Mobile Apps

Senhores, boa tarde! Tenho contra Premium e meu spotify não está mais disponibilizando músicas Off-Line. Existe um limite de músicas a seres disponibilizadas Off-line?Se existe limite tem opção para aumetar esse limite?

MitilubuskiN
Newbie
Senhores, boa tarde! Tenho contra Premium e meu spotify não está mais disponibilizando músicas Off-Line. Existe um limite de músicas a seres disponibilizadas Off-line? Se existe limite tem ...
2015-09-24 7:33:49 PM
220 Views
0 replies
0 likes

220 Views
0 replies
0 likes

Apply app problem

I'm having trouble downloading spotify on my iPhone 6 it keeps telling me spotify is unable to download! Yet other apps work perfectly. HELP!

Taylorfierce
Casual Listener
I'm having trouble downloading spotify on my iPhone 6 it keeps telling me spotify is unable to download! Yet other apps work perfectly. HELP!
2015-09-24 5:35:08 PM
2015-09-24 5:35:34 PM
Taylorfierce
Casual Listener
279 Views
1 replies
0 likes

279 Views
1 replies
0 likes

Solved!! "SFind" iOS App SCAM Is Out of Control

I don't know if anyone at Spotify has noticed this, but for weeks now an app under the name "SFind for Spotify Premium - Pro +" has been the #1 most purchased paid music app in the US. Priced $4.99, this app is clearly nothing but a scam trying to tr...

Im_Razorbacked
Music Fan
I don't know if anyone at Spotify has noticed this, but for weeks now an app under the name "SFind for Spotify Premium - Pro +" has been the #1 most purchased paid music app in the US. ...
2015-09-15 1:38:08 AM
2015-09-24 8:44:56 AM
MattSuda
Spotify Star
2443 Views
10 replies
2 likes

2443 Views
10 replies
2 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts