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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 65958 Views
  • 16 replies
  • 37 likes
  • 65958 Views
  • 16 replies
  • 37 likes

Silent songs

Seeing posts about computers having issues with this but none for iOS so far. A number of songs now play silently every time I try to play them. Progress bar moves, no sound. Same results for headphones, car speakers, phone's own speakers. Same resul...

  • Newbie
  • Seeing posts about computers having issues with this but none for iOS so far.  A number of songs now play silently every time I try to play them.  Progress bar moves, no sound.  Same r...
  • Husabergarn
  • Newbie
  • 623 Views
  • 2 replies
  • 2 likes
  • 623 Views
  • 2 replies
  • 2 likes

Frustrated with queue and shuffle play.

I'm absolutely frustrated with Spotify. I've noticed that my Starred playlist was playing recently added songs quite frequently and many of the older added songs I would seldom hear. Well, I finally got tired of it and attempted to figure it out. I k...

  • Newbie
  • I'm absolutely frustrated with Spotify. I've noticed that my Starred playlist was playing recently added songs quite frequently and many of the older added songs I would seldom hear. Well, I finally ...
  • jean3601
  • Community Legend
  • 892 Views
  • 1 replies
  • 0 likes
  • queue
    shuffle
  • 892 Views
  • 1 replies
  • 0 likes

Premium

I was charged for premium before I received my 30 day free trial and I would like a refund immediately!

  • Newbie
  • I was charged for premium before I received my 30 day free trial and I would like a refund immediately!
  • jean3601
  • Community Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Spotify Premium Not Activating

My original subscription was suspended because I moved and my billing zip code changed. I have since updated my subscription via the AppStore, but my premium subscription has not been reactivated. The monthly fee has already been paid, but still wait...

  • Newbie
  • My original subscription was suspended because I moved and my billing zip code changed. I have since updated my subscription via the AppStore, but my premium subscription has not been reactivated. Th...
  • jean3601
  • Community Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Running

Hi everybody, I tried the running "recomended for you" option this morning and I've a small problem.It didn't let me slow the steps counter less than 140 and unfortunately I can't run fast enough, just walk fast.Is it any option to give slow counting...

  • Casual Listener
  • Hi everybody, I tried the running "recomended for you" option this morning and I've a small problem. It didn't let me slow the steps counter less than 140 and unfortunately I can't run fast enough, ...
  • jean3601
  • Community Legend
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Last update messed up que!!

Don't understand what's happened, but I think the last update really srewed up my que.. Now my play que just continues forever, but I think thtat kinda sucks. If I want it to continue forever I've got the repeat option. But now when I select a random...

  • Newbie
  • Don't understand what's happened, but I think the last update really srewed up my que.. Now my play que just continues forever, but I think thtat kinda sucks. If I want it to continue forever I've go...
  • jean3601
  • Community Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

How do I change my username on spotify, I spelt my name wrong?

When I was setting up my account and typing my username, my spell check spelt my user name wrong when I was trying to type it, can I fix it?

  • Newbie
  • When I was setting up my account and typing my username, my spell check spelt my user name wrong when I was trying to type it, can I fix it?
  • jean3601
  • Community Legend
  • 386 Views
  • 1 replies
  • 0 likes
  • 386 Views
  • 1 replies
  • 0 likes

Solved!! My Music library not updating on iOS

Albums I have saved or removed from my Spotify library on the desktop software are not then appearing/ disappearing on my iPhoneand vice versa. Can find any mention of anyone else having this problem, but if there's a known fix I'd be grateful.

  • Regular
  • Albums I have saved or removed from my Spotify library on the desktop software are not then appearing/ disappearing on my iPhoneand vice versa. Can find any mention of anyone else having this problem...
  • andyyy
  • Regular
  • 2031 Views
  • 2 replies
  • 0 likes
  • 2031 Views
  • 2 replies
  • 0 likes

help

7 day free trial still a thing?

  • Newbie
  • 7 day free trial still a thing?
  • jean3601
  • Community Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Please help me

Hey so I have spotify premium and it has always worked great for me. Recently I have had problems searching songs on spotify when I am not connected to wifi. When I'm connected to wifi I am able to connect and search and download new songs, but witho...

  • Newbie
  • Hey so I have spotify premium and it has always worked great for me. Recently I have had problems searching songs on spotify when I am not connected to wifi. When I'm connected to wifi I am able to c...
  • jean3601
  • Community Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Cannot login only by iphone and ipad...

Helo friends... Lets see if you could help me and/or have some tips for my case.I can't login to spotify using my user (that works and login normaly on web) when i was trying to login using the app from iphone and ipad. I have already changed the pas...

  • Newbie
  • Helo friends...   Lets see if you could help me and/or have some tips for my case. I can't login to spotify using my user (that works and login normaly on web) when i was tryin...
  • jean3601
  • Community Legend
  • 634 Views
  • 1 replies
  • 0 likes
  • cant
    iphone
    Login
  • 634 Views
  • 1 replies
  • 0 likes

Solved!! iPhone and iPod question

Hinew here but had spotify for about a year or so. Question 1 is....can i use an iPhone 4s, without a service plan, to store my spotify and listen offline? Question 2....with an iPod Touch, can I store my spotify on it and listen offline without a wi...

  • Casual Listener
  • Hi new here but had spotify for about a year or so.   Question 1 is....can i use an iPhone 4s, without a service plan, to store my spotify and listen offline?   Question 2....with an i...
  • 3littlebirdz
  • Casual Listener
  • 2664 Views
  • 4 replies
  • 0 likes
  • 2664 Views
  • 4 replies
  • 0 likes

Unable to play 1 track on one pirticular iPhone

My iPhone 6 Plus will not play a pirticular track. It happens to be Dangerous by David Guetta. It plays fine on my MAC when controlled by the iPhone, but not on the iPhone itself. It will also not play on the iPhone when controlled from thr MAC.

  • Casual Listener
  • My iPhone 6 Plus will not play a pirticular track. It happens to be Dangerous by David Guetta. It plays fine on my MAC when controlled by the iPhone, but not on the iPhone itself. It will also not pl...
  • DasPeter
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Solved!! Spotify crashes on iPad 3

I have a fresh iPad 3 and have download the Spotify app and did manage to login to my premium account. However tha app crasches after 3 seconds every time. Anyone have any ideas what's the problem? /Tobias

  • Newbie
  • I have a fresh iPad 3 and have download the Spotify app and did manage to login to my premium account. However tha app crasches after 3 seconds every time. Anyone have any ideas what's the problem? ...
  • apokrell
  • Regular
  • 6929 Views
  • 12 replies
  • 0 likes
  • 6929 Views
  • 12 replies
  • 0 likes

Playlist shuffle

I have over 1000 songs on my playlist and the shuffle mode keeps play the sames songs over and over. I've restarted my device. Uninstalled the app. Reinstalled. Nothing works. Now I'm just deleting the songs that I'm tired of hear. is there something...

  • Newbie
  • I have over 1000 songs on my playlist and the shuffle mode keeps play the sames songs over and over. I've restarted my device. Uninstalled the app. Reinstalled. Nothing works. Now I'm just deleting t...
  • 5ch4f
  • Newbie
  • 260 Views
  • 1 replies
  • 1 likes
  • 260 Views
  • 1 replies
  • 1 likes

iOS app shows negative number of people followed and 0 playlists

Hey! In the iOS spotify app I have a problem with the app showing that I am following a negative amount of people, also it says 0 for playlists even though I am following some. Dont know if it is related, but in the windows web player I cant even see...

  • Casual Listener
  • Hey!   In the iOS spotify app I have a problem with the app showing that I am following a negative amount of people, also it says 0 for playlists even though I am following some.   Dont...
  • Tinox
  • Casual Listener
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes

Solved!! Unable to sync local files

Hello everyone! I recently was trying to put my itunes music into spotify and it worked for awhile until I got a new phone and not those local files will not sync into my phone whatsoever! Does anyone have a solution? This is really frustrating!

  • Casual Listener
  • Hello everyone! I recently was trying to put my itunes music into spotify and it worked for awhile until I got a new phone and not those local files will not sync into my phone whatsoever! Does anyon...
  • kevnguyen30
  • Casual Listener
  • 592 Views
  • 3 replies
  • 0 likes
  • 592 Views
  • 3 replies
  • 0 likes

Local files won't sync to iPhone 6

So I can see my songs listed on the playlist I made for the local files on my phone, but they're greyed out and won't let me play. When I try, I get an error telling me how to sync them, which I've followed those instructions to no avail. I've also d...

  • Casual Listener
  • So I can see my songs listed on the playlist I made for the local files on my phone, but they're greyed out and won't let me play.  When I try, I get an error telling me how to sync them, which ...
  • XeroTheHero
  • Casual Listener
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Songs change while playing

Hi, when I play a song and then put the phone in my pocket somehow the song forwards itself or changes to next song or pauses on its own. Is there any explanation for that?

  • Newbie
  • Hi, when I play a song and then put the phone in my pocket somehow the song forwards itself or changes to next song or pauses on its own. Is there any explanation for that?
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes