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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62629 Views
  • 16 replies
  • 37 likes
  • 62629 Views
  • 16 replies
  • 37 likes

Msg "Couldn't open link. Spotify can't open this typpe of link on this device"

HiI am a premium user. When starting Spotify from the HEOS app, a message appear: "Couldn't open link. Spotify can't open this typpe of link on this device".Then i press "OK", and Spotify is ready for use. How do i turn off this "feature"?It only app...

  • Newbie
  • Hi I am a premium user.   When starting Spotify from the HEOS app, a message appear: "Couldn't open link. Spotify can't open this typpe of link on this device". Then i press "OK", and Spotif...
  • 1582 Views
  • 0 replies
  • 1 likes
  • 1582 Views
  • 0 replies
  • 1 likes

Arrange playlist songs by date

The feature is finally there but it doesn't work. It re-orders them, then if you exit the playlist and go back to it it's back to the old order. Frustrating. Please fix this.

  • Regular
  • The feature is finally there but it doesn't work. It re-orders them, then if you exit the playlist and go back to it it's back to the old order. Frustrating. Please fix this.
  • 226 Views
  • 0 replies
  • 0 likes
  • 226 Views
  • 0 replies
  • 0 likes

Deleted Songs

I have deleted a few songs off my playlists, and they are still playing them (not as a "suggested track" either). When I click on "edit playlist" they don't even show up on there but are still being played. I even tried closing the app completely & p...

  • Visitor
  • I have deleted a few songs off my playlists, and they are still playing them (not as a "suggested track" either). When I click on "edit playlist" they don't even show up on there but are still being ...
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

Re: Songs cutting out mid play

Jkane3 and millikan the same thing is happening to me! I am wondering if it has something to do with space on the device...? My phone is out of space and this started about the same time I began running out. Either way with the paid version this shou...

  • Newbie
  • Jkane3 and millikan the same thing is happening to me! I am wondering if it has something to do with space on the device...? My phone is out of space and this started about the same time I began runn...
  • 322 Views
  • 0 replies
  • 0 likes
  • 322 Views
  • 0 replies
  • 0 likes

Solved!! Can't reproduce music

I'm a free subscriber, now I can't reproduce music on my device, when I want to play the song it doesn't allowed it to mePlease help!

  • Visitor
  • I'm a free subscriber, now I can't reproduce music on my device, when I want to play the song it doesn't allowed it to me Please help!
  • Jason
  • Spotify Legend
  • 409 Views
  • 1 replies
  • 0 likes
  • 409 Views
  • 1 replies
  • 0 likes

Spotify, why?

Listen. So, I have spotify on all of my devices. My Galaxy Tab 4.0, my iPhone 6, my iPad, my Roku, and my laptop. (I don't have Premium so I can't listen with my Roku) On all of my devices, I can queue songs, despite being a free member. But there is...

  • Newbie
  • Listen. So, I have spotify on all of my devices. My Galaxy Tab 4.0, my iPhone 6, my iPad, my Roku, and my laptop. (I don't have Premium so I can't listen with my Roku) On all of my devices, I can que...
  • Jason
  • Spotify Legend
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Synk "normal" offline, listen "extrem" online

Hi. If I have a song avalible offline on my phone, does I use my internet when I listen to this song if I am online on spotify or does it automaticly play the song without using my internet? Does this change if I am connected to Wifi?And if I have a ...

  • Newbie
  • Hi. If I have a song avalible offline on my phone, does I use my internet when I listen to this song if I am online on spotify or does it automaticly play the song without using my internet? Does thi...
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes

Songs not syncing

I'm having the same problem that a lot of people seem to be having. Some songs sync while others do not. I've got lots of space so that's not the issue.

  • Casual Listener
  • I'm having the same problem that a lot of people seem to be having. Some songs sync while others do not. I've got lots of space so that's not the issue.
  • jonasherdegen
  • Community Legend
  • 419 Views
  • 5 replies
  • 0 likes
  • 419 Views
  • 5 replies
  • 0 likes

iphone premium

i got student premuim for 5$ a month but on my phone it still says that my subscription is free

  • Newbie
  • i got student premuim for 5$ a month but on my phone it still says that my subscription is free  
  • DasPeter
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

password

Hi, I am trying to reset my password via reset process. I get the message form has expired :/I have tried this lots of times and says same message. Please HELP

  • Visitor
  • Hi, I am trying to reset my password via reset process. I get the message form has expired :/I have tried this lots of times and says same message. Please HELP
  • user-removed
  • Not applicable
  • 390 Views
  • 4 replies
  • 0 likes
  • 390 Views
  • 4 replies
  • 0 likes

Can't Log In

I can log in on web but not via he mobile app. I've changed password online and when I try and reconnect via app, it says incorrect password! Help please!

  • Casual Listener
  • I can log in on web but not via he mobile app. I've changed password online and when I try and reconnect via app, it says incorrect password! Help please!
  • bblackman
  • Casual Listener
  • 303 Views
  • 2 replies
  • 0 likes
  • 303 Views
  • 2 replies
  • 0 likes

Problem hearing differnt songs on two devices

Hello! I want to hear Music on my iPhone, while my wife listen to different Music on my iPad (one Spotify Premium Account), but that doesnt work. So she stopped my song and then i hear hers and vice versa (we are not in the same WLAN, e.g. i'm outdoo...

  • Newbie
  • Hello!   I want to hear Music on my iPhone, while my wife listen to different Music on my iPad (one Spotify Premium Account), but that doesnt work. So she stopped my song and then i hear hers ...
  • mike_vengeance
  • Roadie
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Syncing playlists from my laptop to my tablet and my phone.

Hi, I was wondering if anybody could help me with this problem. I have a playlist that contains 12 songs that I want on my tablet (iPad) and my phone which isn't syncing across from my laptop. It keeps coming up with the same message saying that the ...

  • Newbie
  • Hi, I was wondering if anybody could help me with this problem. I have a playlist that contains 12 songs that I want on my tablet (iPad) and my phone which isn't syncing across from my laptop. It kee...
  • mike_vengeance
  • Roadie
  • 4150 Views
  • 1 replies
  • 0 likes
  • 4150 Views
  • 1 replies
  • 0 likes

Not Available Offline

I don't know how but I managed to get one of my favorite albums available offline. But I can't figure out how to do it again for other albums. Please help with a straight foward answer! Thanks, :).

  • Newbie
  • I don't know how but I managed to get one of my favorite albums available offline. But I can't figure out how to do it again for other albums. Please help with a straight foward answer! Thanks, :).
  • Swanny
  • Community Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Solved!! iPhone 5S local files will not sync

Please do note that I have had this issue since my iPhone 5 and I HAVE done EVERY step I have found on this forum. YES my firewall allows spotify, YES i re-installed and rebooted a million times. This almost makes me want to cancel my premium members...

  • Regular
  • Please do note that I have had this issue since my iPhone 5 and I HAVE done EVERY step I have found on this forum.  YES my firewall allows spotify, YES i re-installed and rebooted a million time...
  • pguyton
  • Newbie
  • 16613 Views
  • 22 replies
  • 3 likes
  • 16613 Views
  • 22 replies
  • 3 likes

Song was available before but not anymore

I had Higher Place by Dimitri Vegas & Like Mikeon my music but I can't find it anymore on any playlist or the artist page, however using a different account I abble to find it and play it.

  • Newbie
  • I had Higher Place by Dimitri Vegas & Like Mikeon my music but I can't find it anymore on any playlist or the artist page, however using a different account I abble to find it and play it.
  • 295 Views
  • 0 replies
  • 0 likes
  • 295 Views
  • 0 replies
  • 0 likes

New iPhone 6 will not sync local files (iPhone still connected to computer)

Hi, so I have a very frustrating problem. My old iPhone 6 broke, when I got my new iPhone I was unable to sync my local files. However I am able to choose which device that plays the music throug the different apps. So the iOS app and Windows app are...

  • Visitor
  • Hi, so I have a very frustrating problem. My old iPhone 6 broke, when I got my new iPhone I was unable to sync my local files. However I am able to choose which device that plays the music&...
  • user-removed
  • Not applicable
  • 2158 Views
  • 11 replies
  • 1 likes
  • 2158 Views
  • 11 replies
  • 1 likes

iPad playlist behaviour

When drilling through playlist folders and then choosing a playlist, Spotify will start the playlist folder listing at the beginning when attempting to swipe backwards. To give an example, let's say I want to listen to something by the band Rush. If ...

  • Music Fan
  • When drilling through playlist folders and then choosing a playlist, Spotify will start the playlist folder listing at the beginning when attempting to swipe backwards.  To give an example, let'...
  • 254 Views
  • 0 replies
  • 0 likes
  • 254 Views
  • 0 replies
  • 0 likes

help with speakers

hello, i got myself a phillips 5.1 surround system. (HTB3520G/12) and when i connect with spotify using bluethoot i only get sound i the front speakers, no souns i the rear speakers. this happen on both ios and android. Is it any way to fix this? i a...

  • Newbie
  • hello, i got myself a phillips 5.1 surround system. (HTB3520G/12) and when i connect with spotify using bluethoot i only get sound i the front speakers, no souns i the rear speakers. this happen on b...
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes