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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62606 Views
  • 16 replies
  • 37 likes
  • 62606 Views
  • 16 replies
  • 37 likes

Spotify mobile app not compatible with ipod touch 4th gen.

Hello everyone, I've just ran into one of the most annoying issues in awhile. So, I was having problems with songs on my queue playing but no sounds coming out. I decided to delete Spotify on my ipod touch 4th gen and attempted to redownload it. I wa...

  • Casual Listener
  • Hello everyone, I've just ran into one of the most annoying issues in awhile.   So, I was having problems with songs on my queue playing but no sounds coming out. I decided to delete Spotify o...
  • HenDoggy
  • Casual Listener
  • 4522 Views
  • 1 replies
  • 2 likes
  • 4522 Views
  • 1 replies
  • 2 likes

ios 3.8 update crashes within 2 seconds

Hi, The new update - 3.8.0 - is causing my spotify app to crash after just launching the first page or so. I've tried this on both a standard iphone 6 running the latest ios8 and another with the latest ios9 public beta. really dont want to delete an...

  • Casual Listener
  • Hi,    The new update - 3.8.0 - is causing my spotify app to crash after just launching the first page or so.  I've tried this on both a standard iphone 6 running the latest ios8 an...
  • sharpyy75
  • Casual Listener
  • 513 Views
  • 3 replies
  • 1 likes
  • 513 Views
  • 3 replies
  • 1 likes

Solved!! Music stops playing after 1:30

I payed $1 for 3 months of Spotify premium and it expires in a month plus a few days, and all of a sudden, my music stops playing after only a minute and a half of listening. Does anyone know how to solve this problem?

  • Casual Listener
  • I payed $1 for 3 months of Spotify premium and it expires in a month plus a few days, and all of a sudden, my music stops playing after only a minute and a half of listening. Does anyone know how to ...
  • ironjaeger6277
  • Casual Listener
  • 941 Views
  • 3 replies
  • 0 likes
  • 941 Views
  • 3 replies
  • 0 likes

Solved!! Where is the hidden Equalizer ?

In the old version of Spotify for ipad there was a hidden Equalizer. Where is it ? Or is there a new way to unlock the Equalizer ?

  • Casual Listener
  • In the old version of Spotify for ipad there was a hidden Equalizer. Where is it ? Or is there a new way to unlock the Equalizer ?
  • skywalker026
  • Casual Listener
  • 61511 Views
  • 25 replies
  • 6 likes
  • 61511 Views
  • 25 replies
  • 6 likes

songs won't sync

Hi, I had ALL my songs synced offline before but I accidentally clicked the Available Offline and all my songs got unsynced. I tried syncing them again but it only worked on some of the songs. I have over 1GB of memory. I tried to sync all my songs u...

  • Casual Listener
  • Hi,   I had ALL my songs synced offline before but I accidentally clicked the Available Offline and all my songs got unsynced. I tried syncing them again but it only worked on some of the song...
  • superjackiechan
  • Casual Listener
  • 295 Views
  • 2 replies
  • 0 likes
  • 295 Views
  • 2 replies
  • 0 likes

College Name

Hello My name is Jose, I found out I can get a discount for going to college in Florida, my school, hillsborough community college popped up, but when I try to click it and submit it it didn't allow me. Please help.

  • Newbie
  • Hello My name is Jose, I found out I can get a discount for going to college in Florida, my school, hillsborough community college popped up, but when I try to click it and submit it it didn't allow ...
  • Nico
  • Community Legend
  • 450 Views
  • 1 replies
  • 0 likes
  • 450 Views
  • 1 replies
  • 0 likes

Can share on desktop app with friend but not on iOS app, FRUSTRATED

I've seen similar posts here after doing a search, but have found no solution. I have my spotify connected to my facebook (but have disconnected and reconnected it while attempting to triage this). My girlfriend does not have a facebook account and o...

  • Regular
  • I've seen similar posts here after doing a search, but have found no solution.     I have my spotify connected to my facebook (but have disconnected and reconnected it while attempting ...
  • jabele3
  • Casual Listener
  • 3267 Views
  • 24 replies
  • 0 likes
  • 3267 Views
  • 24 replies
  • 0 likes

Solved!! Offline listening with different devices

On my phone (andriod) I can listen to my music offline but when I try to listen my music on my iPad offline it won't let me, even if it has the green download arrow

  • Casual Listener
  • On my phone (andriod) I can listen to my music offline but when I try to listen my music on my iPad offline it won't let me, even if it has the green download arrow
  • natalief723
  • Casual Listener
  • 549 Views
  • 3 replies
  • 0 likes
  • 549 Views
  • 3 replies
  • 0 likes

All my artists and albums have disappeared!

Hi, all my saved artists, albums and songs have disappeared. I use premium, an iphone 5 and no settings changed and playlists are still there. My wife, who logs into my account her own device can see all of my my albums and songs (ironic really as sh...

  • Newbie
  • Hi, all my saved artists, albums and songs have disappeared. I use premium, an iphone 5 and no settings changed and playlists are still there. My wife, who logs into my account her own device can...
  • CharlieBark3923
  • Newbie
  • 2724 Views
  • 3 replies
  • 0 likes
  • 2724 Views
  • 3 replies
  • 0 likes

Problem con las imágenes de los artistas/canciones

Mi problema va relacionado con la foto/imagen de cada canción; es decir, me descargo las canciones pero no me aparecen las fotos de cada artista/cancion cuando se estan reproduciendo, en su lugar aparece la imagen de una nota musical.A que se debe?

  • Newbie
  • Mi problema va relacionado con la foto/imagen de cada canción; es decir, me descargo las canciones pero no me aparecen las fotos de cada artista/cancion cuando se estan reproduciendo, en su lugar apa...
  • Gabriel66
  • Newbie
  • 6073 Views
  • 2 replies
  • 4 likes
  • 6073 Views
  • 2 replies
  • 4 likes

Thumbs Up/Down on Lockscreen Only Available on First Track??

I used the radio station feature on Spotify for the first time in a long while. When I launched my station, and locked my phone I noticed that I was able to add a thumbs up or down right from the lockscreen (just like iHeart Radio). This is a feature...

  • Roadie
  • I used the radio station feature on Spotify for the first time in a long while. When I launched my station, and locked my phone I noticed that I was able to add a thumbs up or down right from the loc...
  • 1171 Views
  • 0 replies
  • 2 likes
  • 1171 Views
  • 0 replies
  • 2 likes

iPhone app crashes on radio

It just started with my new iPhone 5c.Whenever I'm listening to the radio and click the list view (in the top right corner) and skip to a song near the end of the list; the app crashes.Both my phone and app are updated and I've tried reinstalling the...

  • Newbie
  • It just started with my new iPhone 5c. Whenever I'm listening to the radio and click the list view (in the top right corner) and skip to a song near the end of the list; the app crashes. Both my ph...
  • 177 Views
  • 0 replies
  • 0 likes
  • 177 Views
  • 0 replies
  • 0 likes

Can't upgrade

HiI'm trying to upgrade to premium but I get kicked out of the app even before I start since I went through the billing and payment stageAny ideas what might be happeningH Shuker

  • Newbie
  • Hi I'm trying to upgrade to premium but I get kicked out of the app even before I start since I went through the billing and payment stage Any ideas what might be happening H Shuker
  • 140 Views
  • 0 replies
  • 0 likes
  • 140 Views
  • 0 replies
  • 0 likes

Songs stop playing half way through

I've been using spotify on my iphone 4 without a problem for over 12 months. This week, when I try to play music I have stored, nothing will play right through. Songs are stopping half way and won't continue at all, even when I hit the play button ag...

  • Newbie
  • I've been using spotify on my iphone 4 without a problem for over 12 months. This week, when I try to play music I have stored, nothing will play right through. Songs are stopping half way and won't ...
  • Fishtaco
  • Community Legend
  • 823 Views
  • 1 replies
  • 0 likes
  • 823 Views
  • 1 replies
  • 0 likes

Adding to playlist

Im trying to add songs to a new playlist (using the Spotify app on my iphone 6) using songs already saved to 'my songs'. For some reason the on the option list for eash song (remove, add to queue) there is no option on any of my saved and avalible of...

  • Newbie
  • Im trying to add songs to a new playlist (using the Spotify app on my iphone 6) using songs already saved to 'my songs'. For some reason the on the option list for eash song (remove, add to queue) th...
  • 244 Views
  • 0 replies
  • 0 likes
  • Mac
  • 244 Views
  • 0 replies
  • 0 likes

Solved!! Spotify being dumb as hell

So I am trying to find a song by Jason Aldean called tonight looks good on you but whenever I look it up all that comes up is some playlists that are dumb as hell also. Why can't I just get the song that I want just by Jason Aldean and not some stupi...

  • Newbie
  • So I am trying to find a song by Jason Aldean called tonight looks good on you but whenever I look it up all that comes up is some playlists that are dumb as hell also. Why can't I just get the song ...
  • djrose97
  • Regular
  • 1516 Views
  • 2 replies
  • 0 likes
  • 1516 Views
  • 2 replies
  • 0 likes

Radio station is repeating

Hey guys,I am new to Spotify and like it pretty much. I started a few radio stations (free user) and listened to about 20 songs, liked and disliked, skipped, enjoyed and closed the app after a while.Back on Spotify I have a very annoying problem with...

  • Newbie
  • Hey guys, I am new to Spotify and like it pretty much. I started a few radio stations (free user) and listened to about 20 songs, liked and disliked, skipped, enjoyed and closed the app after a wh...
  • djrose97
  • Regular
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Offline albums not loading

I have just had 2 long-haul flights spoiled because I was unable to access my offline albums - the app just sits there trying to download the albums even though it's in offline mode.I'm sure this is a bug which will be fixed in a future app update, b...

  • Newbie
  • I have just had 2 long-haul flights spoiled because I was unable to access my offline albums - the app just sits there trying to download the albums even though it's in offline mode. I'm sure this...
  • djrose97
  • Regular
  • 611 Views
  • 3 replies
  • 0 likes
  • 611 Views
  • 3 replies
  • 0 likes

Spotify causing phone service to shut off

IPhone 5sIOS 8.4.1Sprint LTESpotify 3.8.0.1169As of a few days ago whenever I try to run spotify my phone service will temporarily shut off and search for service until I manually close the spotify app. No issues before. Just one random afternoon it ...

  • Casual Listener
  • IPhone 5s IOS 8.4.1 Sprint LTE Spotify 3.8.0.1169 As of a few days ago whenever I try to run spotify my phone service will temporarily shut off and search for service until I manually close the...
  • 329 Views
  • 0 replies
  • 0 likes
  • 329 Views
  • 0 replies
  • 0 likes