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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64384 Views
  • 16 replies
  • 37 likes
  • 64384 Views
  • 16 replies
  • 37 likes

Turn off shuffle BEFORE playback starts?

Wouldn't it be easy to have TWO buttons at the top of each playlist: SHUFFLE and PLAY? I know we can turn off shuffle once playback begins, but under SHUFFLE, playback doesn't always start on the first track in the playlist. A "PLAY" button would sig...

  • Gig Goer
  • Wouldn't it be easy to have TWO buttons at the top of each playlist: SHUFFLE and PLAY?   I know we can turn off shuffle once playback begins, but under SHUFFLE, playback doesn't always st...
  • 581 Views
  • 0 replies
  • 0 likes
  • 581 Views
  • 0 replies
  • 0 likes

Solved!! Continuing to use removed tracks that have been synced

I currently use an older iPhone 4 as an iPod of sorts to sync most of my Spotify library to, and I then keep the phone on airplane to save battery. Ever since Neil Young's catalog was removed from Spotify, I've avoided turning the wifi on on the phon...

  • Newbie
  • I currently use an older iPhone 4 as an iPod of sorts to sync most of my Spotify library to, and I then keep the phone on airplane to save battery.    Ever since Neil Young's catalog was ...
  • DasPeter
  • Community Legend
  • 745 Views
  • 1 replies
  • 0 likes
  • Offline Access
    Offline listening
    Offline songs
    syncing
  • 745 Views
  • 1 replies
  • 0 likes

Solved!! Upgrade

Comprei o premium, mas não consigo fazer upgrade. Continuo apenas com """benefícios""" do spotify free.

  • Casual Listener
  • Comprei o premium, mas não consigo fazer upgrade. Continuo apenas com """benefícios""" do spotify free.
  • Lunawinter
  • Casual Listener
  • 1005 Views
  • 1 replies
  • 0 likes
  • 1005 Views
  • 1 replies
  • 0 likes

Uso de funciones de spotify

Quisiera saber si alguien sabe para qué sirve la función de "sonidos de respuesta" que esta en preferencias / reproducción.

  • Regular
  • Quisiera saber si alguien sabe para qué sirve la función de "sonidos de respuesta" que esta en preferencias / reproducción.
  • Hartard
  • Regular
  • 2020 Views
  • 9 replies
  • 2 likes
  • 2020 Views
  • 9 replies
  • 2 likes

"Try again"

There is a user I can only view through my desktop but when I tap her name on the app it says try again. As though she only exist on the desktop version of spotify.

  • Newbie
  • There is a user I can only view through my desktop but when I tap her name on the app it says try again. As though she only exist on the desktop version of spotify.
  • 287 Views
  • 0 replies
  • 0 likes
  • 287 Views
  • 0 replies
  • 0 likes

Spotify app > iOS > starred tracks don't load/have dissappeared

I opened the app and went to Starred, but it showed that there were no tracks in the playlist. The list says it's still loading, but it takes forever. It has nothing to do with the internet connection. On my laptop everything is still there, just not...

  • Newbie
  • I opened the app and went to Starred, but it showed that there were no tracks in the playlist. The list says it's still loading, but it takes forever. It has nothing to do with the internet connectio...
  • 593 Views
  • 0 replies
  • 0 likes
  • dissappear
    Help
    problem
  • 593 Views
  • 0 replies
  • 0 likes

Cobrança indevida

Fiz a conta prêmium com os 3 primeiro meses com o valor de R$1,99 e foi cobrado no meu cartão de crédito R$10,00 . Gostaria de sabe o porque.

  • Newbie
  • Fiz a conta prêmium com os 3 primeiro meses com o valor de R$1,99 e foi cobrado no meu cartão de crédito R$10,00 . Gostaria de sabe o porque.
  • 303 Views
  • 0 replies
  • 0 likes
  • 303 Views
  • 0 replies
  • 0 likes

Premium not working

I've had spotify premium for months without any issues, but suddenly premium won't activate on my phone. I've looked at my bank statements and I've already been billed for this month. I'm not sure what to do!

  • Newbie
  • I've had spotify premium for months without any issues, but suddenly premium won't activate on my phone. I've looked at my bank statements and I've already been billed for this month. I'm not sure wh...
  • Nico
  • Community Legend
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

songs

Why's that? I followed a specific playlist from my friend. When I looked at his playlist he has 40 or more but mine is 25 or something. And I looked at his playlist he has this specific song, but I don't have it! How come?

  • Newbie
  • Why's that? I followed a specific playlist from my friend. When I looked at his playlist he has 40 or more but mine is 25 or something. And I looked at his playlist he has this specific song, but I d...
  • jojokerboy
  • Casual Listener
  • 315 Views
  • 2 replies
  • 0 likes
  • 315 Views
  • 2 replies
  • 0 likes

Offline playlist on multiple devices

Hi I have a Spotify premium account and have three separate devices. As I understand it I can have offline playlists on all 3. However when I make a playlist available offline on the 3rd device it loses the offline from the first device. i have tried...

  • Newbie
  • Hi I have a Spotify premium account and have three separate devices. As I understand it I can have offline playlists on all 3. However when I make a playlist available offline on the 3rd device it lo...
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

syncing 7th gen ipod nano with spotify

Just picked up a new Ipod (7th gen Nano) today and can't sync it with spotify why is that? Really dont want to use itunes.

  • Newbie
  • Just picked up a new Ipod (7th gen Nano) today and can't sync it with spotify why is that?  Really dont want to use itunes. 
  • Jason
  • Spotify Legend
  • 3171 Views
  • 5 replies
  • 0 likes
  • 3171 Views
  • 5 replies
  • 0 likes

I'm supposed to be premium

I'm getting really frustrated with spotify Customer Service (non existent) they sure have the nerve to charge this month (August) and have been giving me a free radio????. I've already tried all the suggestions and none are working. Help please????

  • Newbie
  • I'm getting really frustrated with spotify Customer Service (non existent) they sure have the nerve to charge this month (August) and have been giving me a free radio????. I've already tried all the ...
  • Jason
  • Spotify Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Spotify developer, 30 second snippets

I want a user to have a regular spotify account and listen to 30 second snippets of certain songs using my app. Is it possible?

  • Newbie
  • I want a user to have a regular spotify account and listen to 30 second snippets of certain songs using my app. Is it possible?
  • 471 Views
  • 0 replies
  • 0 likes
  • 471 Views
  • 0 replies
  • 0 likes

spotify using insane amount of data on iphone 5S

this problem has been posted here before, but it doesn't seem there has been a solution. i have a 10gb data plan and have never once gone over my data. this month, spotify alone has used over 8gb in data - 1.1gb burned up yesterday in 15 minutes of s...

  • Casual Listener
  • this problem has been posted here before, but it doesn't seem there has been a solution. i have a 10gb data plan and have never once gone over my data. this month, spotify alone has used over 8gb in ...
  • JMinSF
  • Gig Goer
  • 373 Views
  • 3 replies
  • 0 likes
  • 373 Views
  • 3 replies
  • 0 likes

Spotify stopping on iphone

Only just got spotify , whats the point , iv read everyones complaint , goodbye spotify , gunna get me a gramaphone

  • Newbie
  • Only just got spotify , whats the point , iv read everyones complaint , goodbye spotify , gunna get me a gramaphone
  • 186 Views
  • 0 replies
  • 0 likes
  • 186 Views
  • 0 replies
  • 0 likes

iPhone 4 (version 7.1.2) PAINFULLY slow with Spotify APP - Help?

Hi all, I've been using Spotify on my phone now for a few months and I've got to say that the playback is really horrendous... Songs cut out on average 2-5 times near-ish the beginningChanging between songs takes far too longScrolling is very slowThe...

  • Casual Listener
  • Hi all,   I've been using Spotify on my phone now for a few months and I've got to say that the playback is really horrendous...   Songs cut out on average 2-5 times near-ish the beginn...
  • 768 Views
  • 0 replies
  • 0 likes
  • 768 Views
  • 0 replies
  • 0 likes

Spotify App causing lot of mobile traffic

Hi, I reset the mobile data statistic of my iphone on 2015-07-25.The next time I used Spotify on my iphone was on 2015-07-28. I was going for a run and was listening to a downloaded playlist during that time.Next day I received a SMS from my carrier ...

  • Regular
  • Hi,   I reset the mobile data statistic of my iphone on 2015-07-25. The next time I used Spotify on my iphone was on 2015-07-28.   I was going for a run and was listening to a download...
  • thokons
  • Newbie
  • 595 Views
  • 5 replies
  • 0 likes
  • 595 Views
  • 5 replies
  • 0 likes

Upgraded to premium but still says I'm using free

Earlier today April 11, I upgraded to premium after my free trial expired. I bought it through my iTunes account and verifies that I was charged for it but the premium features were never given to me. I have used Spotify's help Q and A suggestions to...

  • Casual Listener
  • Earlier today April 11, I upgraded to premium after my free trial expired. I bought it through my iTunes account and verifies that I was charged for it but the premium features were never given to me...
  • Jason
  • Spotify Legend
  • 7160 Views
  • 7 replies
  • 1 likes
  • 7160 Views
  • 7 replies
  • 1 likes