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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64428 Views
  • 16 replies
  • 37 likes
  • 64428 Views
  • 16 replies
  • 37 likes

Won't work on Iphone anynore

Dear All I used to have Spotify wokring perfectly fine on my iPhone. I recently relocated to a new country so I understand the 14 day policy. Hence I deleted my old account and signed up for a new Spotify account. I current and successfully signed up...

  • Newbie
  • Dear All   I used to have Spotify wokring perfectly fine on my iPhone. I recently relocated to a new country so I understand the 14 day policy. Hence I deleted my old account and signed up for...
  • 228 Views
  • 0 replies
  • 0 likes
  • 228 Views
  • 0 replies
  • 0 likes

Making my Music Library "Available Offline"

So I've gotten around the problem of transferring all my Starred songs into my new Music Library using a PC. It's okay for some but not for those without access to a PC. My new problem now is, how do I make the songs in my Music Library "Available Of...

  • Music Fan
  • So I've gotten around the problem of transferring all my Starred songs into my new Music Library using a PC. It's okay for some but not for those without access to a PC.   My new problem now...
  • Swanny
  • Community Legend
  • 7954 Views
  • 12 replies
  • 16 likes
  • 7954 Views
  • 12 replies
  • 16 likes

My music stopped

My music always stop when it comes to 1:36Can anyone help me 

  • Newbie
  • My music always stop when it comes to 1:36 Can anyone help me  
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

[BUG?] Music in the wrong place

Omen (the rapper) and his new album 'elephant eyes' have been put on the same profile as some heavy metal band (also called omen). Not sure why he doesn't have his own profile?

  • Newbie
  • Omen (the rapper) and his new album 'elephant eyes' have been put on the same profile as some heavy metal band (also called omen). Not sure why he doesn't have his own profile?
  • 227 Views
  • 0 replies
  • 0 likes
  • 227 Views
  • 0 replies
  • 0 likes

Iphone 6 Offline/Local Songs NOT Synching! HELP??! [Done Troubleshooting Steps]

I have had Spotfiy for years now. I really value the offline mode and being abel to download songs offline as well as adding local files. When I first had it everything synched fine as long as I had it on the same wi-fi. Every since I got an Iphone 6...

  • Regular
  • I have had Spotfiy for years now. I really value the offline mode and being abel to download songs offline as well as adding local files. When I first had it everything synched fine as long as I had ...
  • 346 Views
  • 0 replies
  • 1 likes
  • 346 Views
  • 0 replies
  • 1 likes

Sending messages using iPhone/iPad not possible

Hi there, you might call me stupid, but please let me ask a question: I'm trying to send messages to another Spotify-user (follower) using my iPhone. When using the "SHARE -- SEND TO..." function my followers do not show up, and also typing in their ...

  • Newbie
  • Hi there,   you might call me stupid, but please let me ask a question:    I'm trying to send messages to another Spotify-user (follower) using my iPhone. When using the "SHARE...
  • slondon12
  • Regular
  • 828 Views
  • 3 replies
  • 0 likes
  • 828 Views
  • 3 replies
  • 0 likes

Solved!! "Offline Music" is empty, despite albums being available offline

Hi there. I have a number of albums set to "available offline". I can navigate to these through "my music" and play them in offline as normal. For convenience, I would like to go to the "Offline Music" section in the menu and play from there. However...

  • Casual Listener
  • Hi there.   I have a number of albums set to "available offline". I can navigate to these through "my music" and play them in offline as normal.    For convenience, I would like to...
  • Muximori
  • Casual Listener
  • 1129 Views
  • 3 replies
  • 1 likes
  • 1129 Views
  • 3 replies
  • 1 likes

My Music acting weird

When I go into the "Your Music" section and scroll a big grey bar appears in the middle of the song lists and then once I click a song to play, it plays a different song. I have found out how to fix this and I don't want to delete my app and redownlo...

  • Newbie
  • When I go into the "Your Music" section and scroll a big grey bar appears in the middle of the song lists and then once I click a song to play, it plays a different song. I have found out how to fix ...
  • 395 Views
  • 0 replies
  • 0 likes
  • 395 Views
  • 0 replies
  • 0 likes

Playlist gone after reset Iphone

I don't see my list under playlists on my new iPhone.I see the list aren't deleted but no matter what I try reset and installing spotify the lists don't appear.What is this bug?Spotify fix it now or somebody help me??Regards ole

  • Casual Listener
  • I don't see my list under playlists on my new iPhone. I see the list aren't deleted but no matter what I try reset and installing spotify the lists don't appear. What is this bug? Spotify fi...
  • 374 Views
  • 0 replies
  • 0 likes
  • 374 Views
  • 0 replies
  • 0 likes

Problems with sync list between Desktop and iPad

Hi, I have problems with the sync of my list in Desktop app and the iPad and iPhone apps. I have list in the Desktop that don't appear in the Spotify app in iPad and iPhone. The problem is that in the iPad app now I don't have any of my list, but I c...

  • Newbie
  • Hi,   I have problems with the sync of my list in Desktop app and the iPad and iPhone apps. I have list in the Desktop that don't appear in the Spotify app in iPad and iPhone. The problem is t...
  • 268 Views
  • 0 replies
  • 0 likes
  • 268 Views
  • 0 replies
  • 0 likes

All the music from an artist has disappeared except for one song.

This has happened more than once. my connection is fine, I can not think of anything that I could be doing wrong to cause this.

  • Newbie
  • This has happened more than once. my connection is fine, I can not think of anything that I could be doing wrong to cause this.
  • 362 Views
  • 0 replies
  • 0 likes
  • Music disappearing
  • 362 Views
  • 0 replies
  • 0 likes

Local files

i add local files to spotify on my computer, but when I'm using my iPhone or any other device with spotify on it, there are no local files available. It says goto your computer and add them. I did that. Still no local files on mobile app

  • Newbie
  • i add local files to spotify on my computer, but when I'm using my iPhone or any other device with spotify on it, there are no local files available. It says goto your computer and add them. I did th...
  • 288 Views
  • 0 replies
  • 0 likes
  • 288 Views
  • 0 replies
  • 0 likes

Log in

My account randomly logged me out one day and when I tried to log back in and it said my username and email weren't with an active account. I am currently paying for premium so I would really like to fix this problem soon. Thank you!

  • Visitor
  • My account randomly logged me out one day and when I tried to log back in and it said my username and email weren't with an active account. I am currently paying for premium so I would really like to...
  • 257 Views
  • 0 replies
  • 0 likes
  • 257 Views
  • 0 replies
  • 0 likes

Spotify not showing some songs

My Spotify app on iPhone 4s is not showing my songs that have numbers in front of them such as 1Train, but all other songs are there. In the place of those songs there is just a black box. The only things I've tried are restarting my phone, re-adding...

  • Visitor
  • My Spotify app on iPhone 4s is not showing my songs that have numbers in front of them such as 1Train, but all other songs are there. In the place of those songs there is just a black box. The only t...
  • 415 Views
  • 0 replies
  • 0 likes
  • 415 Views
  • 0 replies
  • 0 likes

spotify 3.5.0 crash on startup iPhone 4s

Hey.After installing the latest update (3.5.0) the spotify app crashes the moment I want to start it on my iphone 4s with ios 8.4. The screen goes blank and the phone reboots.Not really satisfying.Does anyone else experience this? Is this problem kno...

  • Newbie
  • Hey. After installing the latest update (3.5.0) the spotify app crashes the moment I want to start it on my iphone 4s with ios 8.4. The screen goes blank and the phone reboots. Not really satisfyin...
  • Erkan_Yılmaz
  • Community Legend
  • 1151 Views
  • 1 replies
  • 0 likes
  • 1151 Views
  • 1 replies
  • 0 likes

Release of memory from offline storage

IOS 8.4 on iPad and iPhone I have several albums downloaded for offline listening. Lets say for example they are Albums A, B and C and that they each use up 1.5 gB on my device (big I know). Therefore there is 4.5 gB of memory allocated to Spotify fi...

  • Newbie
  • IOS 8.4 on iPad and iPhone   I have several albums downloaded for offline listening.  Lets say for example they are Albums A, B and C and that they each use up 1.5 gB on my device (big I ...
  • 313 Views
  • 0 replies
  • 0 likes
  • 313 Views
  • 0 replies
  • 0 likes

My Premium account won't work on the iPhone app even when the correct username and password is used.

Hi there, I've had Spotify Premium for a few months now on both my laptop and iPhone. I had to uninstall the app a couple of weeks ago in order to fit the new ios update, but now after reinstalling I can only get Spotify free on my phone. I've tried ...

  • Newbie
  • Hi there,   I've had Spotify Premium for a few months now on both my laptop and iPhone. I had to uninstall the app a couple of weeks ago in order to fit the new ios update, but now after reins...
  • 248 Views
  • 0 replies
  • 0 likes
  • 248 Views
  • 0 replies
  • 0 likes

Spotify logo suddenly other green.

Something really weird happened to me, I bought a new bluetooth speaker and when I connected it my spotify logo changed color ald that actually annoys me a lot.. Is it an update or something else? How can I solve this?

  • Newbie
  • Something really weird happened to me, I bought a new bluetooth speaker and when I connected it my spotify logo changed color ald that actually annoys me a lot.. Is it an update or something else? Ho...
  • JuanIgnacio
  • Newbie
  • 537 Views
  • 2 replies
  • 0 likes
  • 537 Views
  • 2 replies
  • 0 likes

Why can't I see all my songs on my iPhone 4s?

As stated above, have a lot of songs in my "My Music" area, but can't see all of them on my phone. I eventually created a new folder for the missing tunes, but wondering wuzzup with the "Songs" issue. Thanks, Jim

  • Casual Listener
  • As stated above, have a lot of songs in my "My Music" area, but can't see all of them on my phone. I eventually created a new folder for the missing tunes, but wondering wuzzup with the "Songs" issue...
  • 462 Views
  • 0 replies
  • 0 likes
  • 462 Views
  • 0 replies
  • 0 likes

Alternate way to log in. HELP

Recently dropped my iphone 4s and now certain parts of the screen dont respond to touch. the screen is also very glitchy, things randomly open and close as though i were touching the screen. and so in trying to move the spotify app to a clickable par...

  • Newbie
  • Recently dropped my iphone 4s and now certain parts of the screen dont respond to touch. the screen is also very glitchy, things randomly open and close as though i were touching the screen. and so i...
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes