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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62726 Views
  • 16 replies
  • 37 likes
  • 62726 Views
  • 16 replies
  • 37 likes

Spotify Ports and Ip address

Good Afternoon Everyone My work place has an open evening tonight and we need to configure our wireless to allow spotify to work on an Ipad. I have did some research and i have found a group of Ip address ranges that need to be open on a certain port...

  • Newbie
  •   Good Afternoon Everyone   My work place has an open evening tonight and we need to configure our wireless to allow spotify to work on an Ipad.   I have did some research and i h...
  • 4037 Views
  • 0 replies
  • 0 likes
  • Ip address
    Ports
    Spotfy
  • 4037 Views
  • 0 replies
  • 0 likes

Solved!! 'Saved' to My music being downloaded

Hey Guys, Sorry if this is a duplicate thread - I had a look around and found similar threads but didnt answer my question I use playlists but i have a habit of saving albums to my music so I can keep track of albums i like or might want to check out...

  • Newbie
  • Hey Guys,   Sorry if this is a duplicate thread - I had a look around and found similar threads but didnt answer my question   I use playlists but i have a habit of saving albums to my ...
  • Guuu182
  • Newbie
  • 589 Views
  • 3 replies
  • 1 likes
  • 589 Views
  • 3 replies
  • 1 likes

ipad vs android app

I own an ipad mini.Bought it two years ago for a lot of money, for about 450 Euros for the small gsm modell.I use it for spotify or maybe better: I used it for spotify. It is awful sluggish. I reset the ipad and in my final tests I only had one app i...

  • Casual Listener
  • I own an ipad mini. Bought it two years ago for a lot of money, for about 450 Euros for the small gsm modell. I use it for spotify or maybe better: I used it for spotify.   It is awful slugg...
  • roadtek
  • Casual Listener
  • 573 Views
  • 2 replies
  • 0 likes
  • 573 Views
  • 2 replies
  • 0 likes

Since a couple of months spotify is not adding any song offline available

Hello, since a couple of months spotify is not adding any track into offline available mode. If I select a playlist or a song turning the green offline available button all the song are showing a grey arrow but the download never starts. Before this ...

  • Casual Listener
  • Hello, since a couple of months spotify is not adding any track into offline available mode. If I select a playlist or a song turning the green offline available button all the song are showing a gre...
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes

Spotify upgrade would not work!

I just upgraded spotify and I did it through my facebook, I signed in using the same credentials but the upgrade would just not show up on my account! The money has also been credited from my account ... Please help

  • Newbie
  • I just upgraded spotify and I did it through my facebook, I signed in using the same credentials but the upgrade would just not show up on my account! The money has also been credited from my account...
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes

What happened to Spotify's song count?

I noticed the song play count has changed on the iOS interface. It used to stay on the entire song duration, but now when a song is playing, it only flashes for a couple seconds then disappears. It comes up again for a few seconds if you tap the scre...

  • Newbie
  • I noticed the song play count has changed on the iOS interface. It used to stay on the entire song duration, but now when a song is playing, it only flashes for a couple seconds then disappears. It c...
  • mapuya19
  • Community Legend
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Spotify Running for Ipod 5th Gen

Hey I had a simple question that I would like a legit answer to. Will Spotify Running be available to the Ipod 5th Gen? Because that's what I have and i don't see any option for Running.

  • Newbie
  • Hey I had a simple question that I would like a legit answer to. Will Spotify Running be available to the Ipod 5th Gen? Because that's what I have and i don't see any option for Running.
  • 549 Views
  • 0 replies
  • 1 likes
  • 549 Views
  • 0 replies
  • 1 likes

Recently Played Artists Not Updating

My recently played artists haven't updated in a couple weeks and I have listened to very different artists in those weeks. Any solutions?

  • Casual Listener
  • My recently played artists haven't updated in a couple weeks and I have listened to very different artists in those weeks. Any solutions?
  • Fishtaco
  • Community Legend
  • 710 Views
  • 4 replies
  • 0 likes
  • 710 Views
  • 4 replies
  • 0 likes

Running watches that support Stotify

Anyone happen to know if there are any running watches that support Spotify?

  • Casual Listener
  • Anyone happen to know if there are any running watches that support Spotify?
  • Fishtaco
  • Community Legend
  • 7197 Views
  • 4 replies
  • 0 likes
  • 7197 Views
  • 4 replies
  • 0 likes

Solved!! Unable to browse

i am unable to use the browse function on both my iPad and iPhone. I can access all my saved playlists, artist activity and search. But not browse.

  • Regular
  • i am unable to use the browse function on both my iPad and iPhone. I can access all my saved playlists, artist activity and search. But not browse.
  • Kaakeface
  • Regular
  • 2022 Views
  • 16 replies
  • 0 likes
  • 2022 Views
  • 16 replies
  • 0 likes

Help please offline not working

Please help me I have tried to uninstall the app and reinstall it but no luck it won't let me listen to my offline stuff it won't even let me download it there is a gray arrow next to the song please help

  • Newbie
  • Please help me I have tried to uninstall the app and reinstall it but no luck it won't let me listen to my offline stuff it won't even let me download it there is a gray arrow next to the song please...
  • MattSuda
  • Spotify Star
  • 322 Views
  • 2 replies
  • 0 likes
  • 322 Views
  • 2 replies
  • 0 likes

iPhone app wont accept password

I've tried about a million times, even resetting my password a few times to simpler things to make sure I was not mistyping it. I can log in just fine on my PC and iPad, but for some reason my iPhone says: "Login failed \n Unable to login, either use...

  • Regular
  • I've tried about a million times, even resetting my password a few times to simpler things to make sure I was not mistyping it. I can log in just fine on my PC and iPad, but for some reason my iPhone...
  • manpolmar
  • Newbie
  • 2424 Views
  • 18 replies
  • 0 likes
  • 2424 Views
  • 18 replies
  • 0 likes

Why does Spotify on iOS take so long to start up?

Why does Spotify on iOS take so long to start up? I have an iPod Touch Retina and an iPad 4 Retina. It takes a long time to start up. I see the logo during the whole time.

  • Gig Goer
  • Why does Spotify on iOS take so long to start up?   I have an iPod Touch Retina and an iPad 4 Retina. It takes a long time to start up. I see the logo during the whole time.
  • belltown
  • Gig Goer
  • 1813 Views
  • 2 replies
  • 1 likes
  • 1813 Views
  • 2 replies
  • 1 likes

I would like a refund

I emailed the customer service & even took the liberty of going to the spotify cares Twitter account I'm trying to get a refund I'm a little under 10 days in on my premium subscription I would like to get a refund before I get charged for next month

  • Newbie
  • I emailed the customer service & even took the liberty of going to the spotify cares Twitter account I'm trying to get a refund I'm a little under 10 days in on my premium subscription I would li...
  • MattSuda
  • Spotify Star
  • 527 Views
  • 1 replies
  • 0 likes
  • Help
    refund now
  • 527 Views
  • 1 replies
  • 0 likes

Solved!! Syncing no longer works, thanks Spotify

With the new version one of you geniuses decided to remove the "Devices" tab. Now I can no longer sync my local files to my iPhone. Is this what I'm paying 10 euros a **bleep**ing month for?

  • Casual Listener
  • With the new version one of you geniuses decided to remove the "Devices" tab. Now I can no longer sync my local files to my iPhone. Is this what I'm paying 10 euros a **bleep**ing month for?
  • user-removed
  • Not applicable
  • 755 Views
  • 3 replies
  • 0 likes
  • 755 Views
  • 3 replies
  • 0 likes

offline availability via USB

My WiFi Chip on my iPhone 4s diededed. Is there a way to make playlists sync for offline availability via USB cable?

  • Music Fan
  • My WiFi Chip on my iPhone 4s diededed.  Is there a way to make playlists sync for offline availability via USB cable?
  • 311 Views
  • 0 replies
  • 0 likes
  • 311 Views
  • 0 replies
  • 0 likes

Please help issues with Facebook.

So awhile ago I Made an account on spotify and I chose to use my Facebook login instead of my email. Well i really want to deactivate my Facebook. But I can't figure out how to disconnect spotify without losing the music. Please help

  • Casual Listener
  • So awhile ago I Made an account on spotify and I chose to use my Facebook login instead of my email. Well i really want to deactivate my Facebook. But I can't figure out how to disconnect spotify wit...
  • mapuya19
  • Community Legend
  • 489 Views
  • 3 replies
  • 0 likes
  • 489 Views
  • 3 replies
  • 0 likes

Solved!! Album list disappears

Album list disappears after search then scroll. Individual tracks stay. Have to re-search to get album list, but if you have a long list, it'll disappear again once you start to scroll. Anybody else? A fix?

  • Casual Listener
  • Album list disappears after search then scroll. Individual tracks stay. Have to re-search to get album list, but if you have a long list, it'll disappear again once you start to scroll.   An...
  • olliebear
  • Newbie
  • 4218 Views
  • 40 replies
  • 6 likes
  • 4218 Views
  • 40 replies
  • 6 likes

Cannot play a playlist

I got 2 subscribed playlists under my custom playlist.When I click the custom playlist and would like to play the two lists inside, it enters the custom playlist instead of playing the two lists inside.I can do it in android but not iOS.Is there any ...

  • Casual Listener
  • I got 2 subscribed playlists under my custom playlist. When I click the custom playlist and would like to play the two lists inside, it enters the custom playlist instead of playing the two lists in...
  • SunHK
  • Casual Listener
  • 543 Views
  • 2 replies
  • 0 likes
  • Playlist iOS
  • 543 Views
  • 2 replies
  • 0 likes

Spotify plays 2 songs at the same time.

When I start playing music from my playlists, it starts out fine, but after playing several songs, another song starts playing at the same time in the background. I have tried reloading Spotify, I even bought a whole new computer, changing from Windo...

  • Casual Listener
  • When I start playing music from my playlists, it starts out fine, but after playing several songs, another song starts playing at the same time in the background. I have tried reloading Spotify, I ev...
  • 2506 Views
  • 0 replies
  • 7 likes
  • 2506 Views
  • 0 replies
  • 7 likes