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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 76405 Views
  • 16 replies
  • 37 likes
  • 76405 Views
  • 16 replies
  • 37 likes

Solved!! Auto use offline mode

Hello, When I have a 3G connection, and I listen to a song of a playlist that is available offline, will Spotify use data? Thx!

  • Newbie
  • Hello,   When I have a 3G connection, and I listen to a song of a playlist that is available offline, will Spotify use data?   Thx!
  • Ivan92
  • Community Legend
  • 596 Views
  • 1 replies
  • 0 likes
  • 596 Views
  • 1 replies
  • 0 likes

Release Notes - Spotify for iOS 3.1.0

What's new in version 3.1.0 New: Stay safe with our new 1Password integration, which lets you use strong secure passwords – without the hassle of having to remember them. Fixed: Issue when connecting to BMW ConnectedDrive and MINI Connected vehicles.

  • Spotify Legend
  • What's new in version 3.1.0   New: Stay safe with our new 1Password integration, which lets you use strong secure passwords – without the hassle of having to remember them. Fixed: I...
  • Jcmjain
  • Newbie
  • 4278 Views
  • 16 replies
  • 5 likes
  • iOS
  • 4278 Views
  • 16 replies
  • 5 likes

New update crashes

Just updated my iPhone 4s to spotify version 3.3.0 and it won't even let me open the app anymore. It opens to a screen of the spotify logo and then crashes immediately. I've tried everything to get it to stop. Please help. Note: I am still on iOS 7.

  • Newbie
  • Just updated my iPhone 4s to spotify version 3.3.0 and it won't even let me open the app anymore. It opens to a screen of the spotify logo and then crashes immediately. I've tried everything to get i...
  • 575 Views
  • 0 replies
  • 0 likes
  • Crash
    crashing
    iOS
    IOS 7
    Update
  • 575 Views
  • 0 replies
  • 0 likes

Offline playlists not downloading all tracks

random tracks don't seem to download in offline playlists. I've tried deleting then reinstalling the app, but some still don't download. It shows as everything synced on the playlist main page with a green icon.

  • Casual Listener
  • random tracks don't seem to download in offline playlists. I've tried deleting then reinstalling the app, but some still don't download. It shows as everything synced on the playlist main page with a...
  • 395 Views
  • 0 replies
  • 0 likes
  • offline playlist
  • 395 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Connect crashes while using an iPhone 5 and PS4

I just started experiencing this issue after the last app update (and activated my premium account). The app on my phone crashes out at random times when I am skipping a song while I am controlling Spotify on my PS4. This is the only time I have ever...

  • Casual Listener
  • I just started experiencing this issue after the last app update (and activated my premium account). The app on my phone crashes out at random times when I am skipping a song while I am controlling S...
  • joker76
  • Casual Listener
  • 2714 Views
  • 12 replies
  • 0 likes
  • 2714 Views
  • 12 replies
  • 0 likes

Finished my free trial and now I can't listen to music

I have just finished my free trial and I have been told that I can only listen to songs when connected to wifi or 3G. But when I am at home connected to wifi and I click shuffle play, it comes up with "start your free trial now". I don't want to buy ...

  • Newbie
  • I have just finished my free trial and I have been told that I can only listen to songs when connected to wifi or 3G. But when I am at home connected to wifi and I click shuffle play, it comes up wit...
  • Fishtaco
  • Community Legend
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

Got a mail for "Running" but App hasn't changed

Hello, I'm really looking forward to the new "Running"-feature. Yesterday, I got a mail from Spotify telling me that "Spotify Running is here" and that I should "update my app and start running". Yay, great! Well... but how do I do that? There is no ...

  • Music Fan
  • Hello,   I'm really looking forward to the new "Running"-feature. Yesterday, I got a mail from Spotify telling me that "Spotify Running is here" and that I should "update my app and start...
  • ORK8
  • Casual Listener
  • 1603 Views
  • 19 replies
  • 0 likes
  • Running
  • 1603 Views
  • 19 replies
  • 0 likes

Not downloading offline playlists on iPhone 6 Plus

Hi, i added a lot of stuff to My Music recently and marked it for offline access but Spotify is refusing to make it accessible. Is it a known problem? Thanks for any help!

  • Newbie
  • Hi, i added a lot of stuff to My Music recently and marked it for offline access but Spotify is refusing to make it accessible. Is it a known problem? Thanks for any help!
  • 321 Views
  • 0 replies
  • 0 likes
  • 321 Views
  • 0 replies
  • 0 likes

Apple Music

Most would probably try apple music esp because the service will be pre-installed in an upcoming ios version and will be free to use fot 3 months. I dread some analysis on how this new service will eventually carve a dominant slice of the streaming m...

  • Regular
  • Most would probably try apple music esp because the service will be pre-installed in an upcoming ios version and will be free to use fot 3 months.  I dread some analysis on how this new ser...
  • Fishtaco
  • Community Legend
  • 453 Views
  • 1 replies
  • 0 likes
  • 453 Views
  • 1 replies
  • 0 likes

Spotify "Freezes" on Startup (iPhone 6)

I just updated Spotify to Version 3.3.0 on my iPhone 6 with IOS 8.3 and on startup it freezes. I've tried uninstalling and reinstalling and no luck. When opening the app, everything loads and instantly freezes. Anybody has a similar issue?

  • Newbie
  • I just updated Spotify to Version 3.3.0 on my iPhone 6 with IOS 8.3 and on startup it freezes. I've tried uninstalling and reinstalling and no luck. When opening the app, everything loads and instant...
  • Fishtaco
  • Community Legend
  • 424 Views
  • 1 replies
  • 0 likes
  • 424 Views
  • 1 replies
  • 0 likes

Solved!! My spotify account keeps displaying FB pic and name despite is already unlinked. How can I fix it?

I have created my account via spotify. After this I linked it to my facebook account, and then decided to unlink it. Despite is unlinked, fb deactivated and cleared cache in my devices, iOS, android, iMac my facebook name still is displayed in my spo...

  • Casual Listener
  • I have created my account via spotify. After this I linked it to my facebook account, and then decided to unlink it. Despite is unlinked, fb deactivated and cleared cache in my devices, iOS, android,...
  • manestry
  • Casual Listener
  • 578 Views
  • 4 replies
  • 0 likes
  • 578 Views
  • 4 replies
  • 0 likes

Solved!! Spotify won't sync local files to iPhone 5

Hi There, Im using Spotify Premium 1.1.0.2549 on my iPhone 5 iOS 7.1.1 with 1.8gb of free space. I've had this problem on and off for a couple of years now, it seems my local files (added to a playlist) will sync to my iPhone on some wifi networks an...

  • Casual Listener
  • Hi There,   Im using Spotify Premium 1.1.0.2549 on my iPhone 5 iOS 7.1.1 with 1.8gb of free space.   I've had this problem on and off for a couple of years now, it seems my local fi...
  • jethrofloyds
  • Newbie
  • 18000 Views
  • 6 replies
  • 0 likes
  • 18000 Views
  • 6 replies
  • 0 likes

Shazam integration

No connect shazam and Spotify

  • Casual Listener
  • No connect shazam and Spotify 😞
  • kbrooksc
  • Community Legend
  • 705 Views
  • 5 replies
  • 0 likes
  • 705 Views
  • 5 replies
  • 0 likes

Can't sync playlists on my gen 4 ipod touch

hi there, so i recently got spotify premium and read that you need to sync your playlist to listen offline, but i have a problem. while connected to the internet, i hit the "available offline" option on my ipod and then little grey arrows appear next...

  • Newbie
  • hi there, so i recently got spotify premium and read that you need to sync your playlist to listen offline, but i have a problem. while connected to the internet, i hit the "available offline" option...
  • skiorscuba
  • Newbie
  • 389 Views
  • 1 replies
  • 0 likes
  • 389 Views
  • 1 replies
  • 0 likes

No shows on IPad???

Just discovered spotify as a user...knew about it but only just subscribed. I now have it on both my iPhone and iPad and it syncs pretty wellHowever...why can't I see the shows feature on the iPad??? Am I doing something wrong???

  • Casual Listener
  • Just discovered spotify as a user...knew about it but only just subscribed. I now have it on both my iPhone and iPad and it syncs pretty well However...why can't I see the shows feature on the iPa...
  • Abe84
  • Casual Listener
  • 1179 Views
  • 4 replies
  • 0 likes
  • 1179 Views
  • 4 replies
  • 0 likes

on or off line

When it says AVAILABLE OFFLINE and the icon is in the green mode, is that offline or online?

  • Newbie
  • When it says AVAILABLE OFFLINE and the icon is in the green mode, is that offline or online?  
  • 268 Views
  • 0 replies
  • 0 likes
  • 268 Views
  • 0 replies
  • 0 likes

Shazam -> Spoti

Hi there,Is there any solution for this?I tried to connect shazam to spotify, but could add the songs, i deleted the Shazam "playlist" on spoti, and now i can't get the list back or add any songs or what so ever..Tried to re install both apps, no suc...

  • Casual Listener
  • Hi there, Is there any solution for this? I tried to connect shazam to spotify, but could add the songs, i deleted the Shazam "playlist" on spoti, and now i can't get the list back or add any s...
  • mapuya19
  • Community Legend
  • 695 Views
  • 2 replies
  • 0 likes
  • Can't select music
    iOS
    Shazam
    Spotify
  • 695 Views
  • 2 replies
  • 0 likes

Cant like or dislike songs?

Whenever I am using spotify connect, the option to like and dislike songs is greyed out? When switching off connect and playing through my ipad it works fine. Any fix for this?

  • Casual Listener
  • Whenever I am using spotify connect, the option to like and dislike songs is greyed out? When switching off connect and playing through my ipad it works fine. Any fix for this?
  • ReneTS
  • Casual Listener
  • 327 Views
  • 1 replies
  • 1 likes
  • 327 Views
  • 1 replies
  • 1 likes

Spotify 3.3.0 Music keeps cutting out

After about 1:30, the sound cuts out. If I rewind it a little it will come back on but only for another 1:30. It's very annoying especially when I'm driving. Please fix this spotify.

  • Casual Listener
  • After about 1:30, the sound cuts out. If I rewind it a little it will come back on but only for another 1:30. It's very annoying especially when I'm driving. Please fix this spotify.
  • LloydJanssen
  • Regular
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes