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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68622 Views
  • 16 replies
  • 37 likes
  • 68622 Views
  • 16 replies
  • 37 likes

Activity menu doesn't work

Hi, I have a premium account and running version 3.3.0.1640 on IOS. For several updates I see nothing in the 'Activity' item in the app. I follow people, artists, facebook friends. On the desktop I nicely see what they are listening to, but on IOS, n...

  • Regular
  • Hi,   I have a premium account and running version 3.3.0.1640 on IOS. For several updates I see nothing in the 'Activity' item in the app. I follow people, artists, facebook friends. On the de...
  • 358 Views
  • 0 replies
  • 0 likes
  • 358 Views
  • 0 replies
  • 0 likes

Solved!! Cannot find "Running"

Hi,I'm very excited to hear the release of Spotify Running.I just tried to use this feature on my iPhone 6 app but I cannot find "Running" on side menu in app.Does it take a few more to get it available?Or, is premium account necessary?App version is...

  • Visitor
  • Hi, I'm very excited to hear the release of Spotify Running. I just tried to use this feature on my iPhone 6 app but I cannot find "Running" on side menu in app. Does it take a few more to get...
  • Sagethefool
  • Regular
  • 4403 Views
  • 12 replies
  • 0 likes
  • Running
  • 4403 Views
  • 12 replies
  • 0 likes

Error 404, no matter what I do

No matter what I do, change my password, uninstall/reinstall the app, everything I keep getting the error 404 notification on my iphone. used the app 2 days ago and was fine, I can log into the computer and it works, just not my iphone. please help, ...

  • Newbie
  • No matter what I do, change my password, uninstall/reinstall the app, everything I keep getting the error 404 notification on my iphone. used the app 2 days ago and was fine, I can log into the compu...
  • Markrave
  • Newbie
  • 624 Views
  • 1 replies
  • 0 likes
  • 624 Views
  • 1 replies
  • 0 likes

Why can't I see singles on Spotify?

I had the Android version of the app and I could see singles from artists just fine, but now that I've moved to the iOS version I can't see singles on the Artist's page. Is this just a feature that wasn't added to certain versions or is it a bug with...

  • Casual Listener
  • I had the Android version of the app and I could see singles from artists just fine, but now that I've moved to the iOS version I can't see singles on the Artist's page. Is this just a feature that w...
  • SylpheeDashstep
  • Casual Listener
  • 2413 Views
  • 4 replies
  • 0 likes
  • 2413 Views
  • 4 replies
  • 0 likes

Solved!! new update is terrible!

hi so i guess spotify updated itself.... so the app now freezes crashes and i cant use it as easily as the previous versions. i dont know if yall realized its a music app... why udpate the screen to be harder to use and more flashy looking?? anyways ...

  • Visitor
  • hi so i guess spotify updated itself.... so the app now freezes crashes and i cant use it as easily as the previous versions. i dont know if yall realized its a music app... why udpate the screen...
  • LaurelBurnett
  • Casual Listener
  • 2957 Views
  • 21 replies
  • 11 likes
  • 2957 Views
  • 21 replies
  • 11 likes

Using GPS street navigation app with spotify - there a chance to show what song is playing?

Hi, is there a chance to show what spotify song is currently playing while using street navigation (I have skobbler which is now scout) at the same time? For example somewhere on top or bottom of the screen of my Iphone 6...? This is gonne be difficu...

  • Regular
  • Hi,   is there a chance to show what spotify song is currently playing while using street navigation (I have skobbler which is now scout) at the same time? For example somewhere on top or bott...
  • 765 Views
  • 0 replies
  • 0 likes
  • 765 Views
  • 0 replies
  • 0 likes

cannot see all followed artists

hi there i unfortunately cannot see all the artists i follow.since i have about 550 artists i follow and then i press on my nick and see them i can only see until about the letter M.anybody can help me how to see ALL the followed artists, so i can sc...

  • Newbie
  • hi there   i unfortunately cannot see all the artists i follow. since i have about 550 artists i follow and then i press on my nick and see them i can only see until about the letter M. anyb...
  • 236 Views
  • 0 replies
  • 1 likes
  • 236 Views
  • 0 replies
  • 1 likes

Spotify upgrade on Iphone now wont work!!!!

I just did a spotify upgrade on my iphone (iphone5) and now spotify plays music but with no sound. Its really slow and keeps crashing. Can you please look into this as its really annoying!! Thank you Yasmin ygrace28

  • Newbie
  • I just did a spotify upgrade on my iphone (iphone5) and now spotify plays music but with no sound. Its really slow and keeps crashing. Can you please look into this as its really annoying!!   ...
  • MattSuda
  • Spotify Star
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Solved!! Spotify won't let me cancel and there is no option to update my payment method!!!!

There is no update payment method button or anything like that, please help before spotify forces me to cancel my card because they won't stop taking my money

  • Casual Listener
  • There is no update payment method button or anything like that, please help before spotify forces me to cancel my card because they won't stop taking my money
  • Taylor
  • Community Legend
  • 733 Views
  • 4 replies
  • 1 likes
  • 733 Views
  • 4 replies
  • 1 likes

many, many errors and bugs (iphone 6 plus)

This has been going for months now. I'm a free user. The thing is nothing is stable with the app. Sometimes the playlist that I have last played comes to scrren when I reopen, and sometimes half of the songs are seen that time. Like the list has been...

  • Regular
  • This has been going for months now. I'm a free user. The thing is nothing is stable with the app. Sometimes the playlist that I have last played comes to scrren when I reopen, and sometimes half of t...
  • Kubra
  • Regular
  • 379 Views
  • 2 replies
  • 0 likes
  • 379 Views
  • 2 replies
  • 0 likes

Spotify Ports and Ip address

Good Afternoon Everyone My work place has an open evening tonight and we need to configure our wireless to allow spotify to work on an Ipad. I have did some research and i have found a group of Ip address ranges that need to be open on a certain port...

  • Newbie
  •   Good Afternoon Everyone   My work place has an open evening tonight and we need to configure our wireless to allow spotify to work on an Ipad.   I have did some research and i h...
  • 4060 Views
  • 0 replies
  • 0 likes
  • Ip address
    Ports
    Spotfy
  • 4060 Views
  • 0 replies
  • 0 likes

Solved!! 'Saved' to My music being downloaded

Hey Guys, Sorry if this is a duplicate thread - I had a look around and found similar threads but didnt answer my question I use playlists but i have a habit of saving albums to my music so I can keep track of albums i like or might want to check out...

  • Newbie
  • Hey Guys,   Sorry if this is a duplicate thread - I had a look around and found similar threads but didnt answer my question   I use playlists but i have a habit of saving albums to my ...
  • Guuu182
  • Newbie
  • 609 Views
  • 3 replies
  • 1 likes
  • 609 Views
  • 3 replies
  • 1 likes

ipad vs android app

I own an ipad mini.Bought it two years ago for a lot of money, for about 450 Euros for the small gsm modell.I use it for spotify or maybe better: I used it for spotify. It is awful sluggish. I reset the ipad and in my final tests I only had one app i...

  • Casual Listener
  • I own an ipad mini. Bought it two years ago for a lot of money, for about 450 Euros for the small gsm modell. I use it for spotify or maybe better: I used it for spotify.   It is awful slugg...
  • roadtek
  • Casual Listener
  • 586 Views
  • 2 replies
  • 0 likes
  • 586 Views
  • 2 replies
  • 0 likes

Since a couple of months spotify is not adding any song offline available

Hello, since a couple of months spotify is not adding any track into offline available mode. If I select a playlist or a song turning the green offline available button all the song are showing a grey arrow but the download never starts. Before this ...

  • Casual Listener
  • Hello, since a couple of months spotify is not adding any track into offline available mode. If I select a playlist or a song turning the green offline available button all the song are showing a gre...
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

Spotify upgrade would not work!

I just upgraded spotify and I did it through my facebook, I signed in using the same credentials but the upgrade would just not show up on my account! The money has also been credited from my account ... Please help

  • Newbie
  • I just upgraded spotify and I did it through my facebook, I signed in using the same credentials but the upgrade would just not show up on my account! The money has also been credited from my account...
  • 251 Views
  • 0 replies
  • 0 likes
  • 251 Views
  • 0 replies
  • 0 likes

What happened to Spotify's song count?

I noticed the song play count has changed on the iOS interface. It used to stay on the entire song duration, but now when a song is playing, it only flashes for a couple seconds then disappears. It comes up again for a few seconds if you tap the scre...

  • Newbie
  • I noticed the song play count has changed on the iOS interface. It used to stay on the entire song duration, but now when a song is playing, it only flashes for a couple seconds then disappears. It c...
  • mapuya19
  • Community Legend
  • 379 Views
  • 1 replies
  • 0 likes
  • 379 Views
  • 1 replies
  • 0 likes

Spotify Running for Ipod 5th Gen

Hey I had a simple question that I would like a legit answer to. Will Spotify Running be available to the Ipod 5th Gen? Because that's what I have and i don't see any option for Running.

  • Newbie
  • Hey I had a simple question that I would like a legit answer to. Will Spotify Running be available to the Ipod 5th Gen? Because that's what I have and i don't see any option for Running.
  • 557 Views
  • 0 replies
  • 1 likes
  • 557 Views
  • 0 replies
  • 1 likes

Recently Played Artists Not Updating

My recently played artists haven't updated in a couple weeks and I have listened to very different artists in those weeks. Any solutions?

  • Casual Listener
  • My recently played artists haven't updated in a couple weeks and I have listened to very different artists in those weeks. Any solutions?
  • Fishtaco
  • Community Legend
  • 732 Views
  • 4 replies
  • 0 likes
  • 732 Views
  • 4 replies
  • 0 likes

Running watches that support Stotify

Anyone happen to know if there are any running watches that support Spotify?

  • Casual Listener
  • Anyone happen to know if there are any running watches that support Spotify?
  • Fishtaco
  • Community Legend
  • 7332 Views
  • 4 replies
  • 0 likes
  • 7332 Views
  • 4 replies
  • 0 likes

Solved!! Unable to browse

i am unable to use the browse function on both my iPad and iPhone. I can access all my saved playlists, artist activity and search. But not browse.

  • Regular
  • i am unable to use the browse function on both my iPad and iPhone. I can access all my saved playlists, artist activity and search. But not browse.
  • Kaakeface
  • Regular
  • 2080 Views
  • 16 replies
  • 0 likes
  • 2080 Views
  • 16 replies
  • 0 likes