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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52529 Views
  • 16 replies
  • 36 likes
  • 52529 Views
  • 16 replies
  • 36 likes

when will crossfading on local tracks be available?

I've recently started using Spotify premium membership to create awesome playlists for my group fitness classes, but having no crossfading available on local tracks may be a dealbreaker. I have to be able to crossfade to keep the energy and momentum ...

  • Newbie
  • I've recently started using Spotify premium membership to create awesome playlists for my group fitness classes, but having no crossfading available on local tracks may be a dealbreaker.  I have...
  • MattSuda
  • Spotify Star
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Music stopps when switching app

Since two days i can't use spotify properly anymore. Whenever i switch the ap from spotify to another or lock my iphone, the music stopps playing. This is very annoying and i am about to cancel my premium account. How can i solve this issue?I am usin...

  • Newbie
  • Since two days i can't use spotify properly anymore. Whenever i switch the ap from spotify to another or lock my iphone, the music stopps playing. This is very annoying and i am about to cancel my pr...
  • MattSuda
  • Spotify Star
  • 229 Views
  • 2 replies
  • 0 likes
  • 229 Views
  • 2 replies
  • 0 likes

Spotify Premium à 0,99€

Bonjour !J'ai pu profité pendant 1 semaine de l'abonnement spotify premium. Et hier, on m'a envoyer un mail comme quoi je pouvais pendant 3 mois utiliser spotify premium à 0,99€. Mais il y a écrit que ceux qui avait déjà tester spotify premium, duran...

  • Newbie
  • Bonjour ! J'ai pu profité pendant 1 semaine de l'abonnement spotify premium. Et hier, on m'a envoyer un mail comme quoi je pouvais pendant 3 mois utiliser spotify premium à 0,99€. Mais il y a écrit ...
  • MattSuda
  • Spotify Star
  • 366 Views
  • 2 replies
  • 0 likes
  • 366 Views
  • 2 replies
  • 0 likes

Playlist offline song

Not alla song in my playlist are synchronized offline, just a few. Why?Spotify premium, ios last versionData plan limitless

  • Newbie
  • Not alla song in my playlist are synchronized offline, just a few. Why? Spotify premium, ios last version Data plan limitless
  • MattSuda
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Offline Mode Does not work for my iphone

I just recentyl downloaded premium and i tried to turn my playlists offline so i dont use data and theyre are not showing up at all now

  • Casual Listener
  • I just recentyl downloaded premium and i tried to turn my playlists offline so i dont use data and theyre are not showing up at all now
  • MattSuda
  • Spotify Star
  • 374 Views
  • 5 replies
  • 0 likes
  • 374 Views
  • 5 replies
  • 0 likes

Integration of Spotify and BMW Connected Drive

Hi together,I receive an error message when I am connecting my spotify Account to my BMW connected drive in the car.Everything is up to date. I update the car system in BMW yesterday because I always received this error message. Nevertheless the erro...

2015-05-06 17.29.35.png
  • Newbie
  • Hi together, I receive an error message when I am connecting my spotify Account to my BMW connected drive in the car. Everything is up to date. I update the car system in BMW yesterday because I al...
  • MattSuda
  • Spotify Star
  • 492 Views
  • 3 replies
  • 1 likes
  • 492 Views
  • 3 replies
  • 1 likes

Multiple devices

We have setup Spotify on my mobile phone, as a premium user. Can I add another device as a controller ?

  • Casual Listener
  • We have setup Spotify on my mobile phone, as a premium user. Can I add another device as a controller ?
  • MattSuda
  • Spotify Star
  • 1092 Views
  • 4 replies
  • 0 likes
  • 1092 Views
  • 4 replies
  • 0 likes

Solved!! PREMIUM SUBSCRIPTION CANCELLED BUT NOT WORKING ON APP

Hi guys I badly need your help. So this morning I opened my spotify account on web then cancelled my premium subscription immediately a day before the "Free Premium Tutorial" ends. I was then noted that my account is on 'Free' again. But when I opene...

  • Casual Listener
  • Hi guys I badly need your help. So this morning I opened my spotify account on web then cancelled my premium subscription immediately a day before the "Free Premium Tutorial" ends. I was then noted t...
  • Jordi
  • Community Legend
  • 637 Views
  • 2 replies
  • 0 likes
  • still subscribed on app
  • 637 Views
  • 2 replies
  • 0 likes

My iPhone does not sync the local files from my pc

if i click on the song on my phone it says song not synced and if i click learn more, a menu poppes up giving me 4 simple steps but even after completing them it's not working

  • Newbie
  • if i click on the song on my phone it says song not synced and if i click learn more, a menu poppes up giving me 4 simple steps but even after completing them it's not working
  • user-removed
  • Not applicable
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Music playback problem

My music is playing at a slightly higher pitch and slightly slow on Spotify for iOS, any advice?

  • Newbie
  • My music is playing at a slightly higher pitch and slightly slow on Spotify for iOS, any advice?
  • Jordi
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Silent tracks

When playing an old fvourite album, Joe Jackson's I'm the Man, all I get is silence.. The time bar is progressing but no sound. This is on iPhone and iPad. It has also been like it for some time. No other tracks do this just the ones on this album.Ho...

  • Casual Listener
  • When playing an old fvourite album, Joe Jackson's  I'm the Man, all I get is silence.. The time bar is progressing but no sound. This is on iPhone and iPad. It has also been like it for some tim...
  • colinbythesea
  • Casual Listener
  • 378 Views
  • 2 replies
  • 0 likes
  • 378 Views
  • 2 replies
  • 0 likes

Two issues in the latest update.

Since I updated my spotify app I've had two major issues and I can't seem to find a solution on my own.Any track I play stops after about 1:30 minutes. The second-counter keeps ticking away but the sound stops.And my playlists have seemingly vanished...

  • Casual Listener
  • Since I updated my spotify app I've had two major issues and I can't seem to find a solution on my own. Any track I play stops after about 1:30 minutes. The second-counter keeps ticking away but the...
  • the_ckalle
  • Casual Listener
  • 223 Views
  • 2 replies
  • 0 likes
  • 223 Views
  • 2 replies
  • 0 likes

iTouch Frustrations

I am new to Spotify. I have created playlists on a desktop PC and organized the lists in the order I want the songs to play. I am trying to stream the play lists to some speakers through my iTouch. My playlists show up on the iTouch, but I am running...

  • Casual Listener
  • I am new to Spotify. I have created playlists on a desktop PC and organized the lists in the order I want the songs to play. I am trying to stream the play lists to some speakers through my iTouch. M...
  • Merk7
  • Casual Listener
  • 301 Views
  • 2 replies
  • 0 likes
  • 301 Views
  • 2 replies
  • 0 likes

App keeps freezing, stopping and unresponsive.

Is anybody else having this problem? My Spotify all keeps freezing, closing unexpectedly, and it takes a long time to respond to track changes etc. Why is this?

  • Visitor
  • Is anybody else having this problem? My Spotify all keeps freezing, closing unexpectedly, and it takes a long time to respond to track changes etc. Why is this?
  • gizmoruf
  • Casual Listener
  • 1216 Views
  • 3 replies
  • 1 likes
  • 1216 Views
  • 3 replies
  • 1 likes

Premium charge

I signed up for the 99 cent promotion but I cancelled it my account will go back to free unless I go back to premium now the promotion will go to August will I be charged the 99 cents every month till August

  • Roadie
  • I signed up for the 99 cent promotion but I cancelled it my account will go back to free unless I go back to premium now the promotion will go to August will I be charged the 99 cents every month til...
  • Ivan92
  • Community Legend
  • 398 Views
  • 3 replies
  • 0 likes
  • 398 Views
  • 3 replies
  • 0 likes

iPod Touch

App Store does not have the Spotity version for my iPod Touch 5.When can i Get it?

  • Casual Listener
  • App Store does not have the Spotity version for my iPod Touch 5. When can i Get it?
  • Ivan92
  • Community Legend
  • 398 Views
  • 1 replies
  • 0 likes
  • ipod
  • 398 Views
  • 1 replies
  • 0 likes

7 Day Trial

I've been trying to get the trial all day I just made an account and I have never had premium before.

  • Newbie
  • I've been trying to get the trial all day I just made an account and I have never had premium before.
  • Erkan_Yılmaz
  • Community Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Why are thumbed down tracks playing on my radio?

I have been a Premium member for three years, and I have always thumbed down songs on Radio because I don't like them. This always worked to NEVER PLAY THE SONG AGAIN. Today, however, the tracks that I have thumbed down have come back!! I got excited...

  • Newbie
  • I have been a Premium member for three years, and I have always thumbed down songs on Radio because I don't like them. This always worked to NEVER PLAY THE SONG AGAIN.   Today, however, the tr...
  • 995 Views
  • 0 replies
  • 1 likes
  • iOS
    Radio
    Radio feature
    thumbs down
    thumbsdown
  • 995 Views
  • 0 replies
  • 1 likes

Music stops and starts when phone gets service back

I've been having a problem whenever I come up from being underground (on the subway). I'll be listening to a playlist I have syned offline and as soon as I get service back on my phone, the song will start and stop on its own, over and over. I'm assu...

  • Newbie
  • I've been having a problem whenever I come up from being underground (on the subway). I'll be listening to a playlist I have syned offline and as soon as I get service back on my phone, the song will...
  • veegh
  • Newbie
  • 361 Views
  • 1 replies
  • 0 likes
  • 361 Views
  • 1 replies
  • 0 likes

I pod

When closing my iPod on my iPhone 5 by sliding it up my music stops then when I slide up from the bottom it changes the song, can anyone help me stop this? It never use to do this before

  • Casual Listener
  • When closing my iPod on my iPhone 5 by sliding it up my music stops then when I slide up from the bottom it changes the song, can anyone help me stop this? It never use to do this before 😓
  • Channy1989
  • Casual Listener
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes