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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62606 Views
  • 16 replies
  • 37 likes
  • 62606 Views
  • 16 replies
  • 37 likes

Offline Mode Does not work for my iphone

I just recentyl downloaded premium and i tried to turn my playlists offline so i dont use data and theyre are not showing up at all now

  • Casual Listener
  • I just recentyl downloaded premium and i tried to turn my playlists offline so i dont use data and theyre are not showing up at all now
  • MattSuda
  • Spotify Star
  • 380 Views
  • 5 replies
  • 0 likes
  • 380 Views
  • 5 replies
  • 0 likes

Integration of Spotify and BMW Connected Drive

Hi together,I receive an error message when I am connecting my spotify Account to my BMW connected drive in the car.Everything is up to date. I update the car system in BMW yesterday because I always received this error message. Nevertheless the erro...

2015-05-06 17.29.35.png
  • Newbie
  • Hi together, I receive an error message when I am connecting my spotify Account to my BMW connected drive in the car. Everything is up to date. I update the car system in BMW yesterday because I al...
  • MattSuda
  • Spotify Star
  • 498 Views
  • 3 replies
  • 1 likes
  • 498 Views
  • 3 replies
  • 1 likes

Multiple devices

We have setup Spotify on my mobile phone, as a premium user. Can I add another device as a controller ?

  • Casual Listener
  • We have setup Spotify on my mobile phone, as a premium user. Can I add another device as a controller ?
  • MattSuda
  • Spotify Star
  • 1098 Views
  • 4 replies
  • 0 likes
  • 1098 Views
  • 4 replies
  • 0 likes

Solved!! PREMIUM SUBSCRIPTION CANCELLED BUT NOT WORKING ON APP

Hi guys I badly need your help. So this morning I opened my spotify account on web then cancelled my premium subscription immediately a day before the "Free Premium Tutorial" ends. I was then noted that my account is on 'Free' again. But when I opene...

  • Casual Listener
  • Hi guys I badly need your help. So this morning I opened my spotify account on web then cancelled my premium subscription immediately a day before the "Free Premium Tutorial" ends. I was then noted t...
  • Jordi
  • Community Legend
  • 642 Views
  • 2 replies
  • 0 likes
  • still subscribed on app
  • 642 Views
  • 2 replies
  • 0 likes

My iPhone does not sync the local files from my pc

if i click on the song on my phone it says song not synced and if i click learn more, a menu poppes up giving me 4 simple steps but even after completing them it's not working

  • Newbie
  • if i click on the song on my phone it says song not synced and if i click learn more, a menu poppes up giving me 4 simple steps but even after completing them it's not working
  • user-removed
  • Not applicable
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Music playback problem

My music is playing at a slightly higher pitch and slightly slow on Spotify for iOS, any advice?

  • Newbie
  • My music is playing at a slightly higher pitch and slightly slow on Spotify for iOS, any advice?
  • Jordi
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Silent tracks

When playing an old fvourite album, Joe Jackson's I'm the Man, all I get is silence.. The time bar is progressing but no sound. This is on iPhone and iPad. It has also been like it for some time. No other tracks do this just the ones on this album.Ho...

  • Casual Listener
  • When playing an old fvourite album, Joe Jackson's  I'm the Man, all I get is silence.. The time bar is progressing but no sound. This is on iPhone and iPad. It has also been like it for some tim...
  • colinbythesea
  • Casual Listener
  • 385 Views
  • 2 replies
  • 0 likes
  • 385 Views
  • 2 replies
  • 0 likes

Two issues in the latest update.

Since I updated my spotify app I've had two major issues and I can't seem to find a solution on my own.Any track I play stops after about 1:30 minutes. The second-counter keeps ticking away but the sound stops.And my playlists have seemingly vanished...

  • Casual Listener
  • Since I updated my spotify app I've had two major issues and I can't seem to find a solution on my own. Any track I play stops after about 1:30 minutes. The second-counter keeps ticking away but the...
  • the_ckalle
  • Casual Listener
  • 225 Views
  • 2 replies
  • 0 likes
  • 225 Views
  • 2 replies
  • 0 likes

iTouch Frustrations

I am new to Spotify. I have created playlists on a desktop PC and organized the lists in the order I want the songs to play. I am trying to stream the play lists to some speakers through my iTouch. My playlists show up on the iTouch, but I am running...

  • Casual Listener
  • I am new to Spotify. I have created playlists on a desktop PC and organized the lists in the order I want the songs to play. I am trying to stream the play lists to some speakers through my iTouch. M...
  • Merk7
  • Casual Listener
  • 303 Views
  • 2 replies
  • 0 likes
  • 303 Views
  • 2 replies
  • 0 likes

App keeps freezing, stopping and unresponsive.

Is anybody else having this problem? My Spotify all keeps freezing, closing unexpectedly, and it takes a long time to respond to track changes etc. Why is this?

  • Visitor
  • Is anybody else having this problem? My Spotify all keeps freezing, closing unexpectedly, and it takes a long time to respond to track changes etc. Why is this?
  • gizmoruf
  • Casual Listener
  • 1220 Views
  • 3 replies
  • 1 likes
  • 1220 Views
  • 3 replies
  • 1 likes

Premium charge

I signed up for the 99 cent promotion but I cancelled it my account will go back to free unless I go back to premium now the promotion will go to August will I be charged the 99 cents every month till August

  • Roadie
  • I signed up for the 99 cent promotion but I cancelled it my account will go back to free unless I go back to premium now the promotion will go to August will I be charged the 99 cents every month til...
  • Ivan92
  • Community Legend
  • 407 Views
  • 3 replies
  • 0 likes
  • 407 Views
  • 3 replies
  • 0 likes

iPod Touch

App Store does not have the Spotity version for my iPod Touch 5.When can i Get it?

  • Casual Listener
  • App Store does not have the Spotity version for my iPod Touch 5. When can i Get it?
  • Ivan92
  • Community Legend
  • 404 Views
  • 1 replies
  • 0 likes
  • ipod
  • 404 Views
  • 1 replies
  • 0 likes

7 Day Trial

I've been trying to get the trial all day I just made an account and I have never had premium before.

  • Newbie
  • I've been trying to get the trial all day I just made an account and I have never had premium before.
  • Erkan_Yılmaz
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Why are thumbed down tracks playing on my radio?

I have been a Premium member for three years, and I have always thumbed down songs on Radio because I don't like them. This always worked to NEVER PLAY THE SONG AGAIN. Today, however, the tracks that I have thumbed down have come back!! I got excited...

  • Newbie
  • I have been a Premium member for three years, and I have always thumbed down songs on Radio because I don't like them. This always worked to NEVER PLAY THE SONG AGAIN.   Today, however, the tr...
  • 1005 Views
  • 0 replies
  • 1 likes
  • iOS
    Radio
    Radio feature
    thumbs down
    thumbsdown
  • 1005 Views
  • 0 replies
  • 1 likes

Music stops and starts when phone gets service back

I've been having a problem whenever I come up from being underground (on the subway). I'll be listening to a playlist I have syned offline and as soon as I get service back on my phone, the song will start and stop on its own, over and over. I'm assu...

  • Newbie
  • I've been having a problem whenever I come up from being underground (on the subway). I'll be listening to a playlist I have syned offline and as soon as I get service back on my phone, the song will...
  • veegh
  • Newbie
  • 368 Views
  • 1 replies
  • 0 likes
  • 368 Views
  • 1 replies
  • 0 likes

I pod

When closing my iPod on my iPhone 5 by sliding it up my music stops then when I slide up from the bottom it changes the song, can anyone help me stop this? It never use to do this before

  • Casual Listener
  • When closing my iPod on my iPhone 5 by sliding it up my music stops then when I slide up from the bottom it changes the song, can anyone help me stop this? It never use to do this before 😓
  • Channy1989
  • Casual Listener
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

offline

the sons that saved station not saving even offline with this option selected , and my device-is synchronized with the network

  • Newbie
  •  the sons that saved station not saving even offline with this option selected , and my device-is synchronized with the network
  • muriloberbel
  • Newbie
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Gift card error

Sunday i got a gift card and put it in my account, all good, and today i tried to use mi account and it says im basic!!! What can i do?

  • Newbie
  • Sunday i got a gift card and put it in my account, all good, and today i tried to use mi account and it says im basic!!! What can i do?
  • ErickRGuetta
  • Community Legend
  • 490 Views
  • 1 replies
  • 0 likes
  • Gift Card
  • 490 Views
  • 1 replies
  • 0 likes

Playlist refuses to play when using iOS remote control

As title says, a playlist refuses to play when using iOS remote control. The playlist in question has worked fine until recently when I added a few more local files to it, then it suddenly stopped working.

  • Gig Goer
  • As title says, a playlist refuses to play when using iOS remote control. The playlist in question has worked fine until recently when I added a few more local files to it, then it suddenly stopped wo...
  • 342 Views
  • 0 replies
  • 0 likes
  • iOS
  • 342 Views
  • 0 replies
  • 0 likes

Any other options then spotify?

Hai, got enough of this great piece of software,This is made by somebody who thought: Hey when I understand it, the whole world will understand. 1: Why isn't there a simple right click option to Synchronise?2: Just quit sending me all kinds of titles...

  • Regular
  • Hai,   got enough of this great piece of software, This is made by somebody who thought: Hey when I understand it, the whole world will understand.   1: Why isn't there a simple right ...
  • Amstaff
  • Regular
  • 311 Views
  • 1 replies
  • 0 likes
  • 311 Views
  • 1 replies
  • 0 likes