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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70894 Views
  • 16 replies
  • 37 likes
  • 70894 Views
  • 16 replies
  • 37 likes

Won't download my whole playlist!!!HELP

I have a Iphone 6 and the Premium Spotify! I made my own playlist. I wanna listen this playlist in the offline mode too! So i clicked the buttom on the right side in my playlist "offlinemode" And i see left beside the songs a synbol. Whem they are gr...

  • Newbie
  • I have a Iphone 6 and the Premium Spotify! I made my own playlist. I wanna listen this playlist in the offline mode too! So i clicked the buttom on the right side in my playlist "offlinemode" And i s...
  • Taylor
  • Community Legend
  • 1420 Views
  • 1 replies
  • 1 likes
  • 1420 Views
  • 1 replies
  • 1 likes

Available Offline in Album vs Artist vs Song

I am not sure why a song is Available Offline under Artists when I turn that on, for example, but that same song is not then selected as Available Offline under Album. For example, I saved a Chicago song to My Music. Under Albums, I chose to make the...

  • Casual Listener
  • I am not sure why a song is Available Offline under Artists when I turn that on, for example, but that same song is not then selected as Available Offline under Album.   For example, I saved&n...
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

Artist Radio vs Song Radio

What is the difference between an Artist Radio and a Song Radio? Sorry for missing something that is probably very obvious.

  • Casual Listener
  • What is the difference between an Artist Radio and a Song Radio? Sorry for missing something that is probably very obvious.
  • 321 Views
  • 0 replies
  • 0 likes
  • 321 Views
  • 0 replies
  • 0 likes

Streaming vs. Offline Music Quality

I've had a Premium subscription for about a year now and finally have gotten a Yamaha reciever capable of Spotify integration. I have several albums,etc saved offline in "normal" quality for when I'm excercising or away from a WiFi connection. Howeve...

  • Newbie
  • I've had a Premium subscription for about a year now and finally have gotten a Yamaha reciever capable of Spotify integration.   I have several albums,etc saved offline in "normal" quality for...
  • Mattosaurus
  • Community Legend
  • 476 Views
  • 1 replies
  • 0 likes
  • 476 Views
  • 1 replies
  • 0 likes

Solved!! "An Error Occured, Retry"

Everytime I try to go into 'radio' and 'activity' message comes up saying "An error occurred, retry". Also when I try to search for new music it takes for ever for the menu to load up even when I am on my wifi.I have tried deleting and reinstalling t...

  • Regular
  • Everytime I try to go into 'radio' and 'activity' message comes up saying "An error occurred, retry". Also when I try to search for new music it takes for ever for the menu to load up even when I am ...
  • aidan_mullan
  • Regular
  • 3608 Views
  • 7 replies
  • 0 likes
  • 3608 Views
  • 7 replies
  • 0 likes

Can't get premium to activate.

I payed for a spotify premium subscription through the App Store. I should have used the spotify website instead. I thought I was going to relieve the premium service for 99cent for the first three months. Instead I was charged 12.99 from iTunes and ...

  • Casual Listener
  • I payed for a spotify premium subscription through the App Store. I should have used the spotify website instead. I thought I was going to relieve the premium service for 99cent for the first three m...
  • Funkyboss1
  • Casual Listener
  • 669 Views
  • 7 replies
  • 0 likes
  • 669 Views
  • 7 replies
  • 0 likes

Solved!! Help everything is gone

When I wanted to play music on my iPhone this morning the music played without sound. So I turned my phone off and on again an then all music and playlists were gone. Spotify still takes up several gb on my iPhone but in the app nothing's there anymo...

  • Casual Listener
  • When I wanted to play music on my iPhone this morning the music played without sound. So I turned my phone off and on again an then all music and playlists were gone. Spotify still takes up several g...
  • mariuszbecker
  • Casual Listener
  • 362 Views
  • 2 replies
  • 0 likes
  • 362 Views
  • 2 replies
  • 0 likes

Friends Activity Updating

I have one friend whose activity isn't updating. They said mine isn't either. Any fix for this? Seems like most other friends are working?

  • Newbie
  • I have one friend whose activity isn't updating.  They said mine isn't either.  Any fix for this?  Seems like most other friends are working?  
  • 272 Views
  • 0 replies
  • 0 likes
  • 272 Views
  • 0 replies
  • 0 likes

Error 127 on iPhone

I have installed Spotfiy on my iPhone 5s, have premium, and went to my settings to find an error 127 and a red bar at the top. Do you know what it is? I have tried logging out and logging back in, but that does not fix it. Thanks.

  • Newbie
  • I have installed Spotfiy on my iPhone 5s, have premium, and went to my settings to find an error 127 and a red bar at the top.  Do you know what it is?  I have tried logging out and logging...
  • Taylor
  • Community Legend
  • 5644 Views
  • 1 replies
  • 1 likes
  • 5644 Views
  • 1 replies
  • 1 likes

Solved!! Playlist order on iPhone

After I create playlist on my iPhone, I want to sort the songs on the playlist in order of Artists. I couldn't find a quick way to do this on my iPhone so logged onto my laptop to sort the order. However when I go back onto my iPhone, the playlist or...

  • Newbie
  • After I create playlist on my iPhone, I want to sort the songs on the playlist in order of Artists. I couldn't find a quick way to do this on my iPhone so logged onto my laptop to sort the order. How...
  • MattSuda
  • Spotify Star
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

Solved!! Does available offline cost money?

I recently downloaded spotify and my friend who has been using it more than I did said that when you put "available offline" on it would cost money, or something like that, I was just curious if that was true because I clicked on it by accident and n...

  • Casual Listener
  • I recently downloaded spotify and my friend who has been using it more than I did said that when you put "available offline" on it would cost money, or something like that, I was just curious if that...
  • ErickRGuetta
  • Community Legend
  • 3172 Views
  • 3 replies
  • 0 likes
  • 3172 Views
  • 3 replies
  • 0 likes

Discount Family Subscriptions

Is there any way to get the student discount to charge to your iTunes account instead of just a card?

  • Newbie
  • Is there any way to get the student discount to charge to your iTunes account instead of just a card?
  • Fishtaco
  • Community Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Crossfade playlist not working

Hi, I have an Iphone 4 on iOs 7.1.2 and have set up some playlists but crossfade isnt working, in either offline of online mode.Spotify version 3.0.0.2566. Crossfade works fine on my pc.

  • Newbie
  • Hi,   I have an Iphone 4 on iOs 7.1.2 and have set up some playlists but crossfade isnt working, in either offline of online mode. Spotify version 3.0.0.2566.   Crossfade works fine on...
  • MichaelJerzak
  • Composer
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Solved!! Restore purchase

I upgraded to premium on my tablet but it isn't updated on my iPhone why and how can I fix this

  • Newbie
  • I upgraded to premium on my tablet but it isn't updated on my iPhone why and how can I fix this
  • AmoosingBerry
  • Regular
  • 6398 Views
  • 2 replies
  • 0 likes
  • 6398 Views
  • 2 replies
  • 0 likes

Offline not working

I am trialing Spotify for the 1 week free subscription. I have added songs to a playlist but Spotify wont let me play them offline. It comes up with a window saying something about the premium subscription.

  • Newbie
  • I am trialing Spotify for the 1 week free subscription. I have added songs to a playlist but Spotify wont let me play them offline. It comes up with a window saying something about the premium subscr...
  • Taylor
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Spotify Connect iPhone and Yamaha receiver RX-V477

Hi, I saw a thread regarding this issue but with android devices. The thread is not solved either. I have the latest firmware from Yamaha for RX-V477. I have a premium Spotify account. I can see the receiver in the Spotify iPhone app but it will not ...

  • Newbie
  • Hi, I saw a thread regarding this issue but with android devices. The thread is not solved either. I have the latest firmware from Yamaha for RX-V477. I have a premium Spotify account. I can see the ...
  • Pauloforestal
  • Newbie
  • 1227 Views
  • 2 replies
  • 2 likes
  • 1227 Views
  • 2 replies
  • 2 likes

Always Offline using app...

I love Spotify but I hate the fact I try to use the app and it says I'm "Offline"... May have to go back to Pandora since it works every time.

  • Newbie
  • I love Spotify but I hate the fact I try to use the app and it says I'm "Offline"... May have to go back to Pandora since it works every time.
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
  • 0 replies
  • 0 likes

Show more popular tracks per artist

When I want a quick fix of an artist I start at the top of their most popular and let it play through - this works great on desktop with ten tracks which lasts about as long as a regular album. On iOS there are only five – Is there a way to get the t...

  • Casual Listener
  • When I want a quick fix of an artist I start at the top of their most popular and let it play through - this works great on desktop with ten tracks which lasts about as long as a regular album. On iO...
  • MichaelJerzak
  • Composer
  • 247 Views
  • 2 replies
  • 0 likes
  • 247 Views
  • 2 replies
  • 0 likes

what great playlist/ radio is playing?

This is a simple question... How to I know what playlist/radio is playing? It's great ...it's from the day beforebut but I haven't 'plussed' it immediately (and i forgot it's name), so it's off hte radar. The play icon does not appear on any radio an...

  • Newbie
  • This is a simple question...   How to I know what playlist/radio is playing? It's great ...it's from the day beforebut but I haven't 'plussed' it immediately (and i forgot it's name), so ...
  • 276 Views
  • 0 replies
  • 0 likes
  • what radio or playlist is playing
  • 276 Views
  • 0 replies
  • 0 likes

Solved!! How do I remove sync'd songs?

Spotify is taking up 2.3gb and on my friends phone it only takes up 1.3gb I'm assuming this is because he doesn't sync songs. How do I unsync songs and free up some memory on my phone?

  • Casual Listener
  • Spotify is taking up 2.3gb and on my friends phone it only takes up 1.3gb I'm assuming this is because he doesn't sync songs. How do I unsync songs and free up some memory on my phone?
  • FruitMeister
  • Roadie
  • 3909 Views
  • 4 replies
  • 0 likes
  • 3909 Views
  • 4 replies
  • 0 likes