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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70284 Views
  • 16 replies
  • 37 likes
  • 70284 Views
  • 16 replies
  • 37 likes

can't upgrad to premium

im from germany and whenever i try to upgrade my spotify to premium with my iphone it's telling: not available in your country. can some1 help me pls

  • Newbie
  • im from germany and whenever i try to upgrade my spotify to premium with my iphone it's telling: not available in your country. can some1 help me pls
  • MattSuda
  • Spotify Star
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Solved!! Can I use an iPhone 3GS to control PS4 through Spotify Connect?

My friend has an android phone using spotify free version, he is allowed to use connect to control his PS4 Spotify app.. I am using iPhone 3GS and I get premium feature msg.. Is this because I have to use an older version of the app for my phone?

  • Casual Listener
  • My friend has an android phone using spotify free version, he is allowed to use connect to control his PS4 Spotify app.. I am using iPhone 3GS and I get premium feature msg.. Is this because I have t...
  • MattSuda
  • Spotify Star
  • 659 Views
  • 1 replies
  • 0 likes
  • 659 Views
  • 1 replies
  • 0 likes

Solved!! Local songs in playlist

In several of my playlists i have songs imported from my computer, synced over wifi. I want to add a local song, which is already synced to my phone, to another playlist. Every time i try to do this it says "could not load tracks". Very annoying. I a...

  • Casual Listener
  • In several of my playlists i have songs imported from my computer, synced over wifi. I want to add a local song, which is already synced to my phone, to another playlist. Every time i try to do this ...
  • MattSuda
  • Spotify Star
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

changing phones with premium

Ok i pay for premium and i got a new phone. When i signed in on my new phone i ran out of skips and got commercials.. even though on my old phone i do not. How do i fix this????

  • Newbie
  • Ok i pay for premium and i got a new phone. When i signed in on my new phone i ran out of skips and got commercials.. even though on my old phone i do not. How do i fix this????
  • MattSuda
  • Spotify Star
  • 3018 Views
  • 1 replies
  • 0 likes
  • 3018 Views
  • 1 replies
  • 0 likes

Playing songs I own

So I have songs I own on my computer that are also clearly available on spotify- from albums that are available. I add those songs to my playlist, and it takes the owned copy of the song, so when I play it on my phone, it says the song is not availab...

  • Newbie
  • So I have songs I own on my computer that are also clearly available on spotify- from albums that are available. I add those songs to my playlist, and it takes the owned copy of the song, so when I p...
  • MattSuda
  • Spotify Star
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

CANT SAVE SONGS NO WHERE NEAR THE 10,000 SONG LIMIT

I use Spotify on my iphone 6 and my laptop that runs windows 7. When I attempt to save songs to an artist, some will save and others will not. This specifically is happening with Black Label Society's Sonic Brew album. I have it selected to be saved,...

  • Casual Listener
  • I use Spotify on my iphone 6 and my laptop that runs windows 7.  When I attempt to save songs to an artist, some will save and others will not.  This specifically is happening with Black La...
  • heybillyfox
  • Casual Listener
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Iphone 4S: Synched local songs become "unsynched" after 1/2 weeks

Hi there, I have a problem with Spotify using my Iphone 4S.I add some (around 20) local files to my playlist on my computer. Then I synchronize the playlist on my Iphone.First, everything works fine for a couple of days.Then, after 1 or 2 weeks, the ...

  • Casual Listener
  • Hi there,   I have a problem with Spotify using my Iphone 4S. I add some (around 20) local files to my playlist on my computer. Then I synchronize the playlist on my Iphone. First, everythin...
  • 335 Views
  • 0 replies
  • 0 likes
  • 335 Views
  • 0 replies
  • 0 likes

local files wont disappear on ipod

hello everyone, so ive got a problem with my ipod syncing local files. not that it doesnt work, rather it does it without me telling it to. so i have a couple songs on itunes, theyre not shown in spotify as local files.all good. now when i sync my ip...

  • Newbie
  • hello everyone, so ive got a problem with my ipod syncing local files. not that it doesnt work, rather it does it without me telling it to. so i have a couple songs on itunes, theyre not shown in spo...
  • 275 Views
  • 0 replies
  • 0 likes
  • 275 Views
  • 0 replies
  • 0 likes

Solved!! 'Your Music' -> 'My Music' name change

You should change name in the mobile apps. My is much more intuitive than you.

  • Regular
  • You should change name in the mobile apps. My is much more intuitive than you.
  • Neben
  • Regular
  • 528 Views
  • 3 replies
  • 0 likes
  • 528 Views
  • 3 replies
  • 0 likes

Using a new device, cannot load offline music

Hello there!I have the problem that I have loaded some offline music at my spotify account and it uses round about 2 GB on my iPhone. So my premium expired and a friend gave me his premium account so that I can use it for some days. But now if would ...

  • Visitor
  • Hello there! I have the problem that I have loaded some offline music at my spotify account and it uses round about 2 GB on my iPhone. So my premium expired and a friend gave me his premium account ...
  • user-removed
  • Not applicable
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

"Cant make purchases in your region"

Hi i need some help.... I have a iphone 6 fully updated and what not. And i need to buy premium on my spotify account. I want to use itunes to do so. Anyways when im in the app and i click buy premium it says " sorry. cant make purchases in your regi...

  • Newbie
  • Hi i need some help.... I have a iphone 6 fully updated and what not. And i need to buy premium on my spotify account. I want to use itunes to do so. Anyways when im in the app and i click buy premiu...
  • kbrooksc
  • Community Legend
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

recently played artist not being displayed

Hi everyone, so my "recently played artists" are not being displayed on my spotify profile! I have the settings on "publish activity", yet its not showing up? Im not on fb, could that be a reason for it, but I know people who are not and their music ...

  • Newbie
  • Hi everyone, so my "recently played artists" are not being displayed on my spotify profile! I have the settings on "publish activity", yet its not showing up? Im not on fb, could that be a reason for...
  • 310 Views
  • 0 replies
  • 0 likes
  • 310 Views
  • 0 replies
  • 0 likes

Trouble syncing on iphone

Not only does it keep pausing, but I tried to switch to extreme quality in the middle of it syncing and I said yes to start the process over and now I think it's doubling up on the space taken for the synced songs. Like I had to delete a ton of stuff...

  • Newbie
  • Not only does it keep pausing, but I tried to switch to extreme quality in the middle of it syncing and I said yes to start the process over and now I think it's doubling up on the space taken for th...
  • 170 Views
  • 0 replies
  • 0 likes
  • 170 Views
  • 0 replies
  • 0 likes

Cant download spotify help

Spotify,I have an iPhone 5 and we recently started experiencing issues with the browser functionality when using Spotify. I read a few forums and they advised deleting the app and then downloading it again. After completing that process I went back t...

  • Newbie
  • Spotify, I have an iPhone 5 and we recently started experiencing issues with the browser functionality when using Spotify. I read a few forums and they advised deleting the app and then do...
  • 350 Views
  • 0 replies
  • 0 likes
  • 350 Views
  • 0 replies
  • 0 likes

Local Files have disappeared

Local files have disappeared from both my Ios app and the desktop version. I am completely stumped as to why this happened. I have not touched the desktop version in weeks. Literally no idea what's going on. Would appreciate any advice.

  • Casual Listener
  • Local files have disappeared from both my Ios app and the desktop version.   I am completely stumped as to why this happened. I have not touched the desktop version in weeks. Literally no idea...
  • Shizzabel
  • Casual Listener
  • 482 Views
  • 3 replies
  • 0 likes
  • 482 Views
  • 3 replies
  • 0 likes

Tracks Disappearing from My Music

Recently when I've saved tracks or albums to My Music, they only stay there for a short time before disappearing, like I never added them. Even those that I save offline are somehow disappearing off my device. My subscription is up to date and I have...

  • Casual Listener
  • Recently when I've saved tracks or albums to My Music, they only stay there for a short time before disappearing, like I never added them. Even those that I save offline are somehow disappearing off ...
  • 195 Views
  • 0 replies
  • 0 likes
  • 195 Views
  • 0 replies
  • 0 likes

Solved!! IPhone App very often stopps in lockscreen

Spotify stopps playing (pause) until the lockscreen is active. Sometimes it works for a while in lockscreen. But then it pauses immediate.When I never use the lockscreen it works perfect. I am using an iPhone 6 with iOS 8.3. Airplay over Apple TV and...

  • Casual Listener
  • Spotify stopps playing (pause) until the lockscreen is active. Sometimes it works for a while in lockscreen. But then it pauses immediate. When I never use the lockscreen it works perfect. I am usin...
  • Selina33
  • Casual Listener
  • 380 Views
  • 2 replies
  • 0 likes
  • 380 Views
  • 2 replies
  • 0 likes

iPhone playlist sorting option - new tracks on top

Hi, The following issue has been annoying me for quite some time now. I am using Spotify on my Mac and my iPhone. On my Mac I have the option to sort my playlist so that the newest tracks are on the top of the list, so that I can listen to all my new...

  • Casual Listener
  • Hi,   The following issue has been annoying me for quite some time now.   I am using Spotify on my Mac and my iPhone. On my Mac I have the option to sort my playlist so that the newest ...
  • Fishtaco
  • Community Legend
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Songs don't play when imported?

I have numerous greyed out tracks when I import songs from my local files, but all of these tracks are available to listen to within Spotify itself. Is there any way to be able to listen to all of my imported songs?

  • Newbie
  • I have numerous greyed out tracks when I import songs from my local files, but all of these tracks are available to listen to within Spotify itself. Is there any way to be able to listen to all of my...
  • 246 Views
  • 0 replies
  • 0 likes
  • 246 Views
  • 0 replies
  • 0 likes

Solved!! Available Offline Switch Keeps Turning Off

I am trying to make a playlist Available Offline on my iPhone, which I have done in the past and never had any issues. Every time I flip the switch, it does not start downloading the music and instead flips the switch back off. I have not reached my ...

  • Casual Listener
  • I am trying to make a playlist Available Offline on my iPhone, which I have done in the past and never had any issues. Every time I flip the switch, it does not start downloading the music and instea...
  • rach92g
  • Casual Listener
  • 2664 Views
  • 4 replies
  • 0 likes
  • 2664 Views
  • 4 replies
  • 0 likes