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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52531 Views
  • 16 replies
  • 36 likes
  • 52531 Views
  • 16 replies
  • 36 likes

No more premium

A few days ago I tried to listen to one of my saved albums on my premium account & it wouldn't let me select the song of my choice it kept forcing me to shuffle instead, as if I was using a free account. So I checked my account settings & it's says "...

  • Newbie
  • A few days ago I tried to listen to one of my saved albums on my premium account & it wouldn't let me select the song of my choice it kept forcing me to shuffle instead, as if I was using a free ...
  • ErickRGuetta
  • Community Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Spotify won't detect iPod Touch nor iPhone (PC does not have wireless connection)

Hi guys. I know this is a common subject, but it works a little bit differently for me. My devices (a 4g iPod Touch (running with iOs 6.1.3) and an iPhone 4 (running with iOs 7.1) are connected to the same wireless conection that comes from a router ...

  • Music Fan
  • Hi guys. I know this is a common subject, but it works a little bit differently for me. My devices (a 4g iPod Touch (running with iOs 6.1.3) and an iPhone 4 (running with iOs 7.1) are connected to ...
  • MattSuda
  • Spotify Star
  • 4682 Views
  • 12 replies
  • 0 likes
  • 4682 Views
  • 12 replies
  • 0 likes

Customization of playlists (cover and description box)

I am currently trying premium to decide if I want to subscribe. When I try to play the playlist I've made available offline, it only plays four of the songs I have stored in that playlist. Is there something I'm not aware of?

  • Newbie
  • I am currently trying premium to decide if I want to subscribe. When I try to play the playlist I've made available offline, it only plays four of the songs I have stored in that playlist. Is there s...
  • MattSuda
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Help

Saludos, como hago para recuperar mi música grabada en spotify. Me salio un mensaje que solo hay como utilizar spotify 14 días en el extranjero pero ya me voy a quedar a vivir afuera del país de donde me descargue la aplicación. Ayúdenme por favor

  • Newbie
  • Saludos, como hago para recuperar mi música grabada en spotify. Me salio un mensaje que solo hay como utilizar spotify 14 días en el extranjero pero ya me voy a quedar a vivir afuera del país de dond...
  • MattSuda
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Solved!! Have Premium account and can only shuffle play albums on iPhone

iPhone 5s with Premium Account The title says it all. I have searched the issue and found others having a similar issue. I upgraded to Premium two days ago and can still only shuffle play songs off an album and not play individual songs on demand. I ...

  • Casual Listener
  • iPhone 5s with Premium Account   The title says it all. I have searched the issue and found others having a similar issue. I upgraded to Premium two days ago and can still only shuffle play ...
  • Narella75
  • Newbie
  • 4583 Views
  • 5 replies
  • 0 likes
  • 4583 Views
  • 5 replies
  • 0 likes

Spotify Premium won't connect on iOS (iPhone & iPad) & Mac. Please help!

Hi, I have a german spotify permium account, and since 2 weeks it will not connect anymore on iPhone or iPad. Just says connecting... at the very bottom of the app. The Spotify App on Mac wont open, just keeps telling me to try at a later time.What c...

  • Newbie
  • Hi,   I have a german spotify permium account, and since 2 weeks it will not connect anymore on iPhone or iPad. Just says connecting... at the very bottom of the app. The Spotify App on Mac wo...
  • charldutoit
  • Newbie
  • 541 Views
  • 2 replies
  • 0 likes
  • 541 Views
  • 2 replies
  • 0 likes

Solved!! Cache Data on iPhone 6 is Very High

I stream music at 320kbps and the cache data goes up so fast.... 100mb can be done in a couple hours or so... does that sound even close to normal? If it is, is there any way to alleviate this problem other than deleting the app and reinstalling it? ...

  • Music Fan
  • I stream music at 320kbps and the cache data goes up so fast.... 100mb can be done in a couple hours or so... does that sound even close to normal? If it is, is there any way to alleviate this proble...
  • Serengeti95
  • Music Fan
  • 1215 Views
  • 5 replies
  • 0 likes
  • 1215 Views
  • 5 replies
  • 0 likes

Losing Offline Music

I have been consistently losing my music set for OFFLINE mode. Only thing i can do is reselect the music for offline. Does anyone know why this happens? Is this happeneing to anyone else? Bug?If I have albums set on my iphone set for offline, but the...

  • Casual Listener
  • I have been consistently losing my music set for OFFLINE mode.  Only thing i can do is reselect the music for offline.   Does anyone know why this happens?  Is this happeneing to any...
  • evan631
  • Casual Listener
  • 931 Views
  • 2 replies
  • 0 likes
  • 931 Views
  • 2 replies
  • 0 likes

Can't see all the songs in my Playlist...new to Spotify

I'm new to Spotify and am using Spotify on a Windows PC, an iPhone and an iPod. I also just learned of the Spotify Web Player. One of the playlists that i've created has 577 songs in the list but from my Windows PC, my iPod and the Web Player I can't...

  • Newbie
  • I'm new to Spotify and am using Spotify on a Windows PC, an iPhone and an iPod. I also just learned of the Spotify Web Player. One of the playlists that i've created has 577 songs in the list but fro...
  • MattSuda
  • Spotify Star
  • 1845 Views
  • 1 replies
  • 0 likes
  • 1845 Views
  • 1 replies
  • 0 likes

Updated Spotify songs missing

Hi,I've updatef Spotify and now I find that a lot of songs are missing from my playlists. The app says "playlist with 9 songs" but there are only 3 songs inside. I can see all the songs missing from my Mac, so the playlist is ok.What do I have to do?...

  • Newbie
  • Hi, I've updatef Spotify and now I find that a lot of songs are missing from my playlists. The app says "playlist with 9 songs" but there are only 3 songs inside. I can see all the songs missing fro...
  • sumikkorawr
  • Casual Listener
  • 409 Views
  • 2 replies
  • 0 likes
  • 409 Views
  • 2 replies
  • 0 likes

One album not playing on iphone only

Hi, I had one album that was saved and available offline and I had been listening to it no problem Tuesday and this morning. This evening I tried to listen to it on my iphone and it would play the first second of every track and then skip straight on...

  • Casual Listener
  • Hi,   I had one album that was saved and available offline and I had been listening to it no problem Tuesday and this morning. This evening I tried to listen to it on my iphone and it would pl...
  • RandomJesso
  • Newbie
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Only 1 song wont sync

So i have an iphone6 running the most up to date iOS version. I'm having a strange issue where i can't sync one specific song to my play list. It's a frank ocean - American Wedding. I've tried everything from removing it, recreating a playlist, delet...

  • Newbie
  • So i have an iphone6 running the most up to date iOS version.   I'm having a strange issue where i can't sync one specific song to my play list.  It's a frank ocean - American Wedding. &nbs...
  • Amarro
  • Community Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Notifications do not decrease after opening new message

The notification counter do not decrease after opening a new message. I have no new messages in my inbox, still the counter icon tells me that I have 8 notifications. Spotify version: 2.6.0.2113iOS version: 8.2Device: iPhone 5

  • Newbie
  • The notification counter do not decrease after opening a new message. I have no new messages in my inbox, still the counter icon tells me that I have 8 notifications.    Spotify version: ...
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

Playlists are gone/Only free access when I'm a premium user

Hi, Hope someone can help. My search wasnt working on wifi or mobile signal on my iphone 5S. I unistalled the app and reinstalled it, logging out and in at the same time as suggested by the help pages. having logged back in all my saved music is gone...

  • Casual Listener
  • Hi,   Hope someone can help. My search wasnt working on wifi or mobile signal on my iphone 5S. I unistalled the app and reinstalled it, logging out and in at the same time as suggested by the ...
  • Domohill
  • Casual Listener
  • 234 Views
  • 2 replies
  • 0 likes
  • 234 Views
  • 2 replies
  • 0 likes

Error message about using abroad

I downloaded spotify on my ipad. I have not been able to use it. When i try to log in its telling me to log in through facebook. When i try that i get a message telling me i can only use spotify abroad for 14 days and wont let me log in. I tried to c...

  • Casual Listener
  • I downloaded spotify on my ipad. I have not been able to use it. When i try to log in its telling me to log in through facebook. When i try that i get a message telling me i can only use spotify abro...
  • MattSuda
  • Spotify Star
  • 3956 Views
  • 10 replies
  • 0 likes
  • 3956 Views
  • 10 replies
  • 0 likes

Profiloto doesn't change on Spotify

I changed Profil Foto on Facebook, but on Spotify stills the old Profilfoto ?? !! Could someone help

  • Casual Listener
  • I changed Profil Foto on Facebook, but on Spotify stills the old Profilfoto ?? !!  Could someone help 😞
  • MattSuda
  • Spotify Star
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Album won't play or save offline

Hi,I recently saved the new Kendrick Lamar album and listened for 2 days with no problems. Then, this morning, it wouldn't stream any songs (either on wifi or 4G). I checked other albums which played without any issue. Sometimes it will play the firs...

  • Newbie
  • Hi, I recently saved the new Kendrick Lamar album and listened for 2 days with no problems. Then, this morning, it wouldn't stream any songs (either on wifi or 4G). I checked other albums which pl...
  • MattSuda
  • Spotify Star
  • 474 Views
  • 1 replies
  • 0 likes
  • 474 Views
  • 1 replies
  • 0 likes

Solved!! The app

When I play music on my iPhone 5 in the app it works but when I want to do something else on my phone or lock it, it stops to play music, but it worked before today and I still have premium account. I can't understand why this is happening so please ...

  • Casual Listener
  • When I play music on my iPhone 5 in the app it works but when I want to do something else on my phone or lock it, it stops to play music, but it worked before today and I still have premium account. ...
  • MattSuda
  • Spotify Star
  • 355 Views
  • 3 replies
  • 0 likes
  • 355 Views
  • 3 replies
  • 0 likes

Spotify iphone local files

Hi,I have spotify on my computer and iphone, some songs that I have on the computer show up on my iphone playlist just like other local files but these are gray and I can't play them. When I click them it says "song not synced", but it refuses to syn...

  • Casual Listener
  • Hi, I have spotify on my computer and iphone, some songs that I have on the computer show up on my iphone playlist just like other local files but these are gray and I can't play them. When I click ...
  • meelja
  • Casual Listener
  • 342 Views
  • 1 replies
  • 0 likes
  • 342 Views
  • 1 replies
  • 0 likes

Can no longer use Spotify as iPod interface on JVC headunit

Hello,Up until 2 weeks ago, I was able to plug my iPhone into my JVC headunit and be able to control Spotify using the iPod interface through the headunit (My headunit saw spotify streaming as an iPod, which was awesome!). Then an update was pushed a...

  • Visitor
  • Hello, Up until 2 weeks ago, I was able to plug my iPhone into my JVC headunit and be able to control Spotify using the iPod interface through the headunit (My headunit saw spotify streaming as an i...
  • 447 Views
  • 0 replies
  • 2 likes
  • 447 Views
  • 0 replies
  • 2 likes