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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62744 Views
  • 16 replies
  • 37 likes
  • 62744 Views
  • 16 replies
  • 37 likes

Solved!! Cancel a track from playlist in more immediate mode.

I would like to propose to facilitate a possibility to erase a track previously added to a playlist. I explain what do I mean: it happens that an entire CD is added to a very long playlist and then to erase a single track from it you have to check th...

  • Casual Listener
  • I would like to propose to facilitate a possibility to erase a track previously added to a playlist. I explain what do I mean: it happens that an entire CD is added to a very long playlist and then t...
  • velb95
  • Casual Listener
  • 401 Views
  • 2 replies
  • 0 likes
  • 401 Views
  • 2 replies
  • 0 likes

Sharing songs : Only Facebook contacts appear

Hi, When sharing a song on an iPhone, the list of possible receivers contains only Facebook contacts. Contacts who log to Spotify with a user independent from Spotify do not appear in the list of people I can send a song to (I log in on Spotify throu...

  • Gig Goer
  • Hi,    When sharing a song on an iPhone, the list of possible receivers contains only Facebook contacts. Contacts who log to Spotify with a user independent from Spotify do not appear i...
  • Elisamusic
  • Gig Goer
  • 388 Views
  • 3 replies
  • 0 likes
  • 388 Views
  • 3 replies
  • 0 likes

"An error occurred" since a month

Hi I'm an italian guy, I have an iphone 4S and I cant use the spotify app. When I log in my name in the bottom left corner of the app doesnt appear, my id number does. Then when I try to search a song, or when I go to the playlist section, the app sa...

  • Regular
  • Hi I'm an italian guy, I have an iphone 4S and I cant use the spotify app. When I log in my name in the bottom left corner of the app doesnt appear, my id number does. Then when I try to search a son...
  • MattSuda
  • Spotify Star
  • 334 Views
  • 3 replies
  • 0 likes
  • 334 Views
  • 3 replies
  • 0 likes

Changing broadcast status on spotify 2.6.0.2113

I am having difficulty changing the broadcast status on spotify 2.6.0.2113!I am just trying to get spotify to work with musicXmatch!Thank you for your help.

  • Casual Listener
  • I am having difficulty changing the broadcast status on spotify 2.6.0.2113! I am just trying to get spotify to work with musicXmatch! Thank you for your help.
  • aminebenhallam
  • Casual Listener
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Solved!! Clicking/Popping

I've just bought an Apple Airport Express for the sole purpose of streaming Spotify. I've connected the Express to my Tag McLaren AV32R via optical cable. At this moment in time I only have the free version of Spotify but intend to upgrade to premium...

  • Casual Listener
  • I've just bought an Apple Airport Express for the sole purpose of streaming Spotify. I've connected the Express to my Tag McLaren AV32R via optical cable. At this moment in time I only have the free ...
  • MattSuda
  • Spotify Star
  • 1273 Views
  • 3 replies
  • 0 likes
  • 1273 Views
  • 3 replies
  • 0 likes

iPhone won't recognize my premium account

Hey there, I just purchased spotify premium, but on my iPhone and iPad it still says that I have a free account. I'm logging in the same way I do on my computer and the same account information appears (in terms of picture and recently listed to) but...

  • Newbie
  • Hey there,   I just purchased spotify premium, but on my iPhone and iPad it still says that I have a free account. I'm logging in the same way I do on my computer and the same account informat...
  • MattSuda
  • Spotify Star
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Can no longer save albums to "Your Music"

For the past few days, whenever I save an album to My Music, it disappears shortly thereafter, whether it's on my iPhone, iPad, or Mac. Usually once I close and re-open the app, it's gone. Is anybody else having this issue? What gives?

  • Newbie
  • For the past few days, whenever I save an album to My Music, it disappears shortly thereafter, whether it's on my iPhone, iPad, or Mac.  Usually once I close and re-open the app, it's gone. &nbs...
  • MattSuda
  • Spotify Star
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Premium not working on app?

I signed up for the thirty day trial on my iphone. I have deleted and reinstalled the app and everything but it still tells me i have a free subscription. Please help!

  • Newbie
  • I signed up for the thirty day trial on my iphone. I have deleted and reinstalled the app and everything but it still tells me i have a free subscription. Please help!
  • ErickRGuetta
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

can't play any song at all from my iphone5s

I can't play any songs from my iphone5s since the former two updated and I have tried all i could, for example, re-stall, updated to the latest version and re-start my phone.

  • Newbie
  • I can't play any songs from my iphone5s since the former two updated and I have tried all i could, for example, re-stall, updated to the latest version and re-start my phone.
  • OviiiOne
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Spotify keeps pausing mid song and continues to do so even if I have connection

I am so frustrated and angry with this. My stream quality is on Extreme and every time I play a song that I haven't added to a playlist and made avaliable offline, it pauses throughout EVERY SINGLE song I play. Even when I have FULL NETWORK COVERAGE....

  • Newbie
  • I am so frustrated and angry with this.   My stream quality is on Extreme and every time I play a song that I haven't added to a playlist and made avaliable offline, it pauses throughout EVE...
  • user-removed
  • Not applicable
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes

Certain Local Track become corrupt after every upgrade

Hi all, I have noticed on my iphone 5S, that every time there is an upgrade to the spotify app, some specific local songs in my mixed playlist (spotify tracks and tracks form my Itunes library) become corrupt on my IOS app and will not play. There ar...

  • Roadie
  • Hi all,   I have noticed on my iphone 5S, that every time there is an upgrade to the spotify app, some specific local songs in my mixed playlist (spotify tracks and tracks form my Itunes lib...
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

Can't use Offline Mode

No matter what I do, I CANNOT play my songs in offline mode. I'm currently using the Premium free-trial and I'm using an iPad Air 2. It's brand new and has over 50+GB free so there's plenty of space for music to download. However, it simply refuses t...

  • Newbie
  • No matter what I do, I CANNOT play my songs in offline mode. I'm currently using the Premium free-trial and I'm using an iPad Air 2. It's brand new and has over 50+GB free so there's plenty of space ...
  • camillo75
  • Community Legend
  • 622 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 622 Views
  • 1 replies
  • 0 likes

Skipping

While, I'm driving the song will play no longer than 20 seconds before it skips to the next song. It only occurs on my iphone 6 with ios 8. I'm a premium user. Thanks

  • Casual Listener
  • While, I'm driving the song will play no longer than 20 seconds before it skips to the next song.  It only occurs on my iphone 6 with ios 8.  I'm a premium user.  Thanks
  • otonitoni
  • Casual Listener
  • 264 Views
  • 2 replies
  • 0 likes
  • 264 Views
  • 2 replies
  • 0 likes

student discount

I want to sign up for the student discount. However whenever I click sign up to see if I'm eligible the page where I put in my college never comes up and it brings me right back to my payments. Please help! I would love to save $5

  • Newbie
  • I want to sign up for the student discount. However whenever I click sign up to see if I'm eligible the page where I put in my college never comes up and it brings me right back to my payments. Pleas...
  • MattSuda
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Spotify iphone app crashing

Hi, so I have an A&TT iPhone 6 running iOS 8.1 with the model number MG4W2LL/A running spotify Version 2.5.0 My issue is that every time I try to launch the app it immediately crashes. I have tried turning my phone off and on, and also uninstalling a...

  • Visitor
  • Hi, so I have an A&TT iPhone 6 running iOS 8.1 with the model number MG4W2LL/A running spotify Version 2.5.0   My issue is that every time I try to launch the app it immediately crashes....
  • user-removed
  • Not applicable
  • 289 Views
  • 2 replies
  • 0 likes
  • 289 Views
  • 2 replies
  • 0 likes

My spotify won't let me listen to me of song and to listen to a random song in my songs I pla

My spotify won't let me listen to my choice of song and to listen to a random song in my songs I have to click suffle play I had a premium account I got it last year with my contract with Vodafone it was after the 17 I got the contract and this is re...

  • Newbie
  • My spotify won't let me listen to my choice of song and to listen to a random song in my songs I have to click suffle play I had a premium account I got it last year with my contract with Vodafone it...
  • MattSuda
  • Spotify Star
  • 926 Views
  • 1 replies
  • 0 likes
  • 926 Views
  • 1 replies
  • 0 likes

Offline problem

Hi all! I am pulling out my hair! I have an Iphone 5S and the latest software for it all downloaded on it. I only use spotify on that and my macbook. The problem is i CANNOT sync a playlist or anything to use offline on my phone! I have tried deletei...

  • Regular
  • Hi all!   I am pulling out my hair! I have an Iphone 5S and the latest software for it all downloaded on it. I only use spotify on that and my macbook.   The problem is i CANNOT syn...
  • Whyte
  • Newbie
  • 892 Views
  • 2 replies
  • 0 likes
  • iOS
    iphone
    Mac
    Premium
    problems
    syncing
  • 892 Views
  • 2 replies
  • 0 likes

Spotify Battery Drain

I still am experiencing this problem I will probably unsubscribe it. From Sep 14 are there any improvements? I realized this after I upgraded Spotify.

  • Newbie
  • I still am experiencing this problem I will probably unsubscribe it. From Sep 14 are there any improvements? I realized this after I upgraded Spotify.
  • Mv826
  • Music Fan
  • 1433 Views
  • 2 replies
  • 1 likes
  • 1433 Views
  • 2 replies
  • 1 likes

Can't sync any songs to my iPod

I recently downloaded the spotify music app and started the 7 day free trial of premium. There is supposed to be a way to listen to songs you select for offline use even when you're not connected to Internet but I can get it to work for even one song...

  • Casual Listener
  • I recently downloaded the spotify music app and started the 7 day free trial of premium. There is supposed to be a way to listen to songs you select for offline use even when you're not connected to ...
  • laciebus39
  • Newbie
  • 1114 Views
  • 3 replies
  • 0 likes
  • Can't get music offline
    can't sync music
    songs won't play offline
  • 1114 Views
  • 3 replies
  • 0 likes

iOS app will not install.

A more detailed description, using numbered steps1. First I searched for Spotify in the App Store2. Then I found spotify and clicked the "Get" button3. Then I clicked the "Install" button4. Then the "Get" button re-appeared5. Then I clicked the "Get"...

  • Newbie
  • A more detailed description, using numbered steps 1. First I searched for Spotify in the App Store 2. Then I found spotify and clicked the "Get" button 3. Then I clicked the "Install" button 4. T...
  • rainpacheco
  • Casual Listener
  • 1214 Views
  • 3 replies
  • 1 likes
  • 1214 Views
  • 3 replies
  • 1 likes