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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68608 Views
  • 16 replies
  • 37 likes
  • 68608 Views
  • 16 replies
  • 37 likes

Spotify free not working on iphone

I just downgraded my account to free and spotify no longer plays any songs in my iPhone. Tried reinstalling the app with no luck. Please help. Thx

  • Casual Listener
  • I just downgraded my account to free and spotify no longer plays any songs in my iPhone. Tried reinstalling the app with no luck. Please help. Thx
  • MattSuda
  • Spotify Star
  • 460 Views
  • 2 replies
  • 0 likes
  • 460 Views
  • 2 replies
  • 0 likes

Solved!! Can't import local files

All of a sudden I can't import local files from my computer. I used to be able to just drag the file and drop it into the Spotify local files section, now when I do that, nothing happens. Is there a new way to do this?

  • Casual Listener
  • All of a sudden I can't import local files from my computer. I used to be able to just drag the file and drop it into the Spotify local files section, now when I do that, nothing happens. Is there a ...
  • brknghstgames
  • Regular
  • 5548 Views
  • 4 replies
  • 0 likes
  • 5548 Views
  • 4 replies
  • 0 likes

Top 100 List

What happened with Top 100 playlists by genre? I can't find it on iOS or mac app...

  • Newbie
  • What happened with Top 100 playlists by genre? I can't find it on iOS or mac app...
  • MattSuda
  • Spotify Star
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes

Local Files being deleted / desynchronised on iPhone 4S

Hello all, Been trying to find a specific thread for this for a while but to no avail. I have a Spotify Premium account and use my iPhone as a secondary device, and I use a lot of local files in a lot of playlists I have. However, recently I have fou...

  • Newbie
  • Hello all,  Been trying to find a specific thread for this for a while but to no avail. I have a Spotify Premium account and use my iPhone as a secondary device, and I use a lot of local file...
  • user-removed
  • Not applicable
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

Played 10 secs and stop, running really weird.

Hi, I am currently experiencing a really big and weird problem here. Spotify has been running really slow and unstable on my iPad Air since probably two months ago. The browse page is loading really really slow, musics played and stops after 10 secon...

  • Regular
  • Hi, I am currently experiencing a really big and weird problem here. Spotify has been running really slow and unstable on my iPad Air since probably two months ago. The browse page is loading really ...
  • pkgamma
  • Regular
  • 379 Views
  • 2 replies
  • 1 likes
  • 379 Views
  • 2 replies
  • 1 likes

Solved!! Can both my wife & I to control CONNECT via our iphones but with only 1 Premium account?

Hello Is it possible for both my wife & I to control Spotify Connect via our iphones but with only 1 Premium account? At the moment we just tend to play downloaded music through an ipod dock speaker system, but I want to overhaul our system. I am int...

  • Casual Listener
  • Hello   Is it possible for both my wife & I to control Spotify Connect via our iphones but with only 1 Premium account?   At the moment we just tend to play downloaded music through...
  • MattSuda
  • Spotify Star
  • 981 Views
  • 3 replies
  • 0 likes
  • 981 Views
  • 3 replies
  • 0 likes

Can't PLAY specific song from album/artist on iPhone; SHUFFLE PLAY only??

Here's the example: I open Spotify on my iPhone 6. I go to Search and type in I Was An Eagle, which is a track off of Laura Marling's album, "Once I Was An Eagle." In the results under Albums it shows that album; I hit the arrow button, it takes me t...

  • Casual Listener
  • Here's the example: I open Spotify on my iPhone 6. I go to Search and type in I Was An Eagle, which is a track off of Laura Marling's album, "Once I Was An Eagle." In the results under Albums it show...
  • ErickRGuetta
  • Community Legend
  • 574 Views
  • 1 replies
  • 0 likes
  • 574 Views
  • 1 replies
  • 0 likes

Spotify won't open!!! Help please

Spotify won't open, whenever I click it, it goes back to the home screenI've shut off and powered on my phone but it didn't help I also did that thing where you going to your language settings and change it and change it back.. Nothing is workingAdvi...

  • Casual Listener
  • Spotify won't open, whenever I click it, it goes back to the home screen I've shut off and powered on my phone but it didn't help I also did that thing where you going to your language settings and ...
  • meahtenoha
  • Spotify
  • 465 Views
  • 6 replies
  • 0 likes
  • 465 Views
  • 6 replies
  • 0 likes

Can't share on iphone 5 IOS 7

When I choose to share a song, I select send to.. the list of names comes up, then the app crashes and closes out. I've restarted my phone and still get the same result.

  • Regular
  • When I choose to share a song, I select send to.. the list of names comes up, then the app crashes and closes out. I've restarted my phone and still get the same result. 
  • Sl33pwalker
  • Music Fan
  • 651 Views
  • 8 replies
  • 0 likes
  • 651 Views
  • 8 replies
  • 0 likes

Local Files Unplayable after Spotify App Update

Whenever I update my Spotify app on my iPhone 6, my local files are no longer playable. I must connect my iPhone to my laptop, turn off the available offline option via the Spotify iPhone app, and then turn it back on so that my local files are again...

  • Casual Listener
  • Whenever I update my Spotify app on my iPhone 6, my local files are no longer playable.  I must connect my iPhone to my laptop, turn off the available offline option via the Spotify iPhone app, ...
  • MattSuda
  • Spotify Star
  • 536 Views
  • 3 replies
  • 0 likes
  • 536 Views
  • 3 replies
  • 0 likes

Purchased premium yesterday...still not recognized on account

I purchased the Spotify premium with the student discount yesterday and I can see it on my bank account. Neither my iPhone or computer are recognizing the premium status and I'm extremely frustrated Case # 02579958

  • Newbie
  • I purchased the Spotify premium with the student discount yesterday and I can see it on my bank account. Neither my iPhone or computer are recognizing the premium status and I'm extremely frustrated ...
  • MattSuda
  • Spotify Star
  • 232 Views
  • 2 replies
  • 0 likes
  • 232 Views
  • 2 replies
  • 0 likes

Solved!! Local files won't sync to iPhone 6

My local files were synced properly and worked for months. Suddenly, they no longer play. It may show a green icon indicating it is synced, but when you click it to play it on the iPhone, a box pops up that says "Unable to Play Song". No additional h...

  • Casual Listener
  • My local files were synced properly and worked for months. Suddenly, they no longer play. It may show a green icon indicating it is synced, but when you click it to play it on the iPhone, a box pops ...
  • MattSuda
  • Spotify Star
  • 3637 Views
  • 7 replies
  • 0 likes
  • 3637 Views
  • 7 replies
  • 0 likes

Solved!! Slow syncing

Whilst syncing an online playlist trying to make it offline, my internet is as good as it gets, iOS 8 on iPhone 5, I only have syncing quality on normal, it will download thirty songs, then stop. And when I try to redo it, it just re downloads the sa...

  • Regular
  • Whilst syncing an online playlist trying to make it offline, my internet is as good as it gets, iOS 8 on iPhone 5, I only have syncing quality on normal, it will download thirty songs, then stop. And...
  • MattSuda
  • Spotify Star
  • 755 Views
  • 8 replies
  • 0 likes
  • 755 Views
  • 8 replies
  • 0 likes

iPhone app keeps syncing my playlist all over again

I've been using Spotify on my PC and iPhone since May 2014. Not any single problem occured until the last week actually. But since last week, everytime I launch my Spotify app on my iPhone 6 Plus, even though it's already synced for offline availabil...

  • Regular
  • I've been using Spotify on my PC and iPhone since May 2014. Not any single problem occured until the last week actually. But since last week, everytime I launch my Spotify app on my iPhone 6 Plus, ev...
  • Ascansio
  • Regular
  • 338 Views
  • 2 replies
  • 0 likes
  • 338 Views
  • 2 replies
  • 0 likes

Solved!! iPhone Sync grey/green/no arrow?

Hi I am syncing tracks to my iPhone 5 from my laptop and when I make the playlist available offline, it shows all tracks with the grey downwards arrow on some, a green arrow on others and no arrow at all on some. What do these coloured arrows mean an...

  • Casual Listener
  • Hi   I am syncing tracks to my iPhone 5 from my laptop and when I make the playlist available offline, it shows all tracks with the grey downwards arrow on some, a green arrow on others and ...
  • MattSuda
  • Spotify Star
  • 43212 Views
  • 19 replies
  • 0 likes
  • 43212 Views
  • 19 replies
  • 0 likes

Solved!! Cant add tracks and phone does not show upp.

All of a sudden i cant drag any local files into Spotify, nothing happends... it worked yesterday. And my phone 5 does not show up under devices, not on wifi or plugged in by USB.There isnt even a tab called devices anymore. I have reinstalled it on ...

  • Newbie
  • All of a sudden i cant drag any local files into Spotify, nothing happends... it worked yesterday.   And my phone 5 does not show up under devices, not on wifi or plugged in by USB. There isn...
  • MattSuda
  • Spotify Star
  • 673 Views
  • 2 replies
  • 1 likes
  • 673 Views
  • 2 replies
  • 1 likes

Spotify shows suddenly French recommendations although I am from Austria

Hi,Please help. I switched today back to iOS and the app thinks I am in France, showing playlist recommendations from there as well as sending mails in French after using the family invites. Btw. Invite is also not working. Maybe it's connected.Thank...

  • Newbie
  • Hi, Please help. I switched today back to iOS and the app thinks I am in France, showing playlist recommendations from there as well as sending mails in French after using the family invites. Btw. I...
  • MattSuda
  • Spotify Star
  • 741 Views
  • 1 replies
  • 0 likes
  • Account subscription
    country
    Local tracks
  • 741 Views
  • 1 replies
  • 0 likes

Spotify app crashes when starting

Iphone 5, spotify version 2.6.0. App crashes when opening. Help!!

  • Newbie
  • Iphone 5, spotify version 2.6.0. App crashes when opening. Help!!
  • Jordi
  • Community Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Synced songs are greying out randomly...

iOS 8 iPhone 5iOS 7 iPhone 5Spotify 2.6.0.2113Problem started around January.Attempting to upgrade to iOS 8.2 to see how it effects the problem.Essentially I have music Synced on my desktop computer that I sync to my iPhones and has been working flaw...

  • Music Fan
  • iOS 8 iPhone 5 iOS 7 iPhone 5 Spotify 2.6.0.2113 Problem started around January. Attempting to upgrade to iOS 8.2 to see how it effects the problem. Essentially I have music Synced on my d...
  • badinfluence
  • Music Fan
  • 509 Views
  • 5 replies
  • 0 likes
  • 509 Views
  • 5 replies
  • 0 likes

Tracks from hard-drive Unsyncing

PLEASE HELP!! Most of the music I listen to is through Spotify, but of course there are tracks that I download independently. In order to not have to use two different mobile players, I add files from my hard-drive to my Spotify playlists. I then mak...

  • Casual Listener
  • PLEASE HELP!!     Most of the music I listen to is through Spotify, but of course there are tracks that I download independently. In order to not have to use two different mobile players,...
  • 287 Views
  • 0 replies
  • 0 likes
  • 287 Views
  • 0 replies
  • 0 likes