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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81561 Views
  • 19 replies
  • 37 likes
  • 81561 Views
  • 19 replies
  • 37 likes

Offline mode, some songs wont work

Im trying to make a playlist available offline, it will come up at the top that it is working however half way through it stops syncing and only a few of the songs are availabe offline? Does anyone know how i can fix this so that they are all avaliab...

  • Newbie
  • Im trying to make a playlist available offline, it will come up at the top that it is working however half way through it stops syncing and only a few of the songs are availabe offline? Does anyone k...
  • MattSuda
  • Spotify Star
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Changing devices

When i listen to iphone and stop listen and want to listen on my computer, nothing happens when i press play.I have to spam play before the song starts, whats wrong?

  • Newbie
  • When i listen to iphone and stop listen and want to listen on my computer, nothing happens when i press play. I have to spam play before the song starts, whats wrong?
  • 186 Views
  • 0 replies
  • 0 likes
  • 186 Views
  • 0 replies
  • 0 likes

repeats same songs on iphone

When I've started a Radio station for any artist it gets stuck playing the same 4 or 5 songs over and over again. Why doesn't it keep randomly playing various similar artists?

  • Newbie
  • When I've started a Radio station for any artist it gets stuck playing the same 4 or 5 songs over and over again. Why doesn't it keep randomly playing various similar artists?
  • 185 Views
  • 0 replies
  • 0 likes
  • 185 Views
  • 0 replies
  • 0 likes

No more premium

A few days ago I tried to listen to one of my saved albums on my premium account & it wouldn't let me select the song of my choice it kept forcing me to shuffle instead, as if I was using a free account. So I checked my account settings & it's says "...

  • Newbie
  • A few days ago I tried to listen to one of my saved albums on my premium account & it wouldn't let me select the song of my choice it kept forcing me to shuffle instead, as if I was using a free ...
  • ErickRGuetta
  • Community Legend
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Spotify won't detect iPod Touch nor iPhone (PC does not have wireless connection)

Hi guys. I know this is a common subject, but it works a little bit differently for me. My devices (a 4g iPod Touch (running with iOs 6.1.3) and an iPhone 4 (running with iOs 7.1) are connected to the same wireless conection that comes from a router ...

  • Music Fan
  • Hi guys. I know this is a common subject, but it works a little bit differently for me. My devices (a 4g iPod Touch (running with iOs 6.1.3) and an iPhone 4 (running with iOs 7.1) are connected to ...
  • MattSuda
  • Spotify Star
  • 4820 Views
  • 12 replies
  • 0 likes
  • 4820 Views
  • 12 replies
  • 0 likes

Customization of playlists (cover and description box)

I am currently trying premium to decide if I want to subscribe. When I try to play the playlist I've made available offline, it only plays four of the songs I have stored in that playlist. Is there something I'm not aware of?

  • Newbie
  • I am currently trying premium to decide if I want to subscribe. When I try to play the playlist I've made available offline, it only plays four of the songs I have stored in that playlist. Is there s...
  • MattSuda
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Help

Saludos, como hago para recuperar mi música grabada en spotify. Me salio un mensaje que solo hay como utilizar spotify 14 días en el extranjero pero ya me voy a quedar a vivir afuera del país de donde me descargue la aplicación. Ayúdenme por favor

  • Newbie
  • Saludos, como hago para recuperar mi música grabada en spotify. Me salio un mensaje que solo hay como utilizar spotify 14 días en el extranjero pero ya me voy a quedar a vivir afuera del país de dond...
  • MattSuda
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Solved!! Have Premium account and can only shuffle play albums on iPhone

iPhone 5s with Premium Account The title says it all. I have searched the issue and found others having a similar issue. I upgraded to Premium two days ago and can still only shuffle play songs off an album and not play individual songs on demand. I ...

  • Casual Listener
  • iPhone 5s with Premium Account   The title says it all. I have searched the issue and found others having a similar issue. I upgraded to Premium two days ago and can still only shuffle play ...
  • Narella75
  • Newbie
  • 4670 Views
  • 5 replies
  • 0 likes
  • 4670 Views
  • 5 replies
  • 0 likes

Spotify Premium won't connect on iOS (iPhone & iPad) & Mac. Please help!

Hi, I have a german spotify permium account, and since 2 weeks it will not connect anymore on iPhone or iPad. Just says connecting... at the very bottom of the app. The Spotify App on Mac wont open, just keeps telling me to try at a later time.What c...

  • Newbie
  • Hi,   I have a german spotify permium account, and since 2 weeks it will not connect anymore on iPhone or iPad. Just says connecting... at the very bottom of the app. The Spotify App on Mac wo...
  • charldutoit
  • Newbie
  • 568 Views
  • 2 replies
  • 0 likes
  • 568 Views
  • 2 replies
  • 0 likes

Solved!! Cache Data on iPhone 6 is Very High

I stream music at 320kbps and the cache data goes up so fast.... 100mb can be done in a couple hours or so... does that sound even close to normal? If it is, is there any way to alleviate this problem other than deleting the app and reinstalling it? ...

  • Music Fan
  • I stream music at 320kbps and the cache data goes up so fast.... 100mb can be done in a couple hours or so... does that sound even close to normal? If it is, is there any way to alleviate this proble...
  • Serengeti95
  • Music Fan
  • 1269 Views
  • 5 replies
  • 0 likes
  • 1269 Views
  • 5 replies
  • 0 likes

Losing Offline Music

I have been consistently losing my music set for OFFLINE mode. Only thing i can do is reselect the music for offline. Does anyone know why this happens? Is this happeneing to anyone else? Bug?If I have albums set on my iphone set for offline, but the...

  • Casual Listener
  • I have been consistently losing my music set for OFFLINE mode.  Only thing i can do is reselect the music for offline.   Does anyone know why this happens?  Is this happeneing to any...
  • evan631
  • Casual Listener
  • 950 Views
  • 2 replies
  • 0 likes
  • 950 Views
  • 2 replies
  • 0 likes

Can't see all the songs in my Playlist...new to Spotify

I'm new to Spotify and am using Spotify on a Windows PC, an iPhone and an iPod. I also just learned of the Spotify Web Player. One of the playlists that i've created has 577 songs in the list but from my Windows PC, my iPod and the Web Player I can't...

  • Newbie
  • I'm new to Spotify and am using Spotify on a Windows PC, an iPhone and an iPod. I also just learned of the Spotify Web Player. One of the playlists that i've created has 577 songs in the list but fro...
  • MattSuda
  • Spotify Star
  • 1880 Views
  • 1 replies
  • 0 likes
  • 1880 Views
  • 1 replies
  • 0 likes

Updated Spotify songs missing

Hi,I've updatef Spotify and now I find that a lot of songs are missing from my playlists. The app says "playlist with 9 songs" but there are only 3 songs inside. I can see all the songs missing from my Mac, so the playlist is ok.What do I have to do?...

  • Newbie
  • Hi, I've updatef Spotify and now I find that a lot of songs are missing from my playlists. The app says "playlist with 9 songs" but there are only 3 songs inside. I can see all the songs missing fro...
  • sumikkorawr
  • Casual Listener
  • 459 Views
  • 2 replies
  • 0 likes
  • 459 Views
  • 2 replies
  • 0 likes

One album not playing on iphone only

Hi, I had one album that was saved and available offline and I had been listening to it no problem Tuesday and this morning. This evening I tried to listen to it on my iphone and it would play the first second of every track and then skip straight on...

  • Casual Listener
  • Hi,   I had one album that was saved and available offline and I had been listening to it no problem Tuesday and this morning. This evening I tried to listen to it on my iphone and it would pl...
  • RandomJesso
  • Newbie
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Only 1 song wont sync

So i have an iphone6 running the most up to date iOS version. I'm having a strange issue where i can't sync one specific song to my play list. It's a frank ocean - American Wedding. I've tried everything from removing it, recreating a playlist, delet...

  • Newbie
  • So i have an iphone6 running the most up to date iOS version.   I'm having a strange issue where i can't sync one specific song to my play list.  It's a frank ocean - American Wedding. &nbs...
  • Amarro
  • Community Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Notifications do not decrease after opening new message

The notification counter do not decrease after opening a new message. I have no new messages in my inbox, still the counter icon tells me that I have 8 notifications. Spotify version: 2.6.0.2113iOS version: 8.2Device: iPhone 5

  • Newbie
  • The notification counter do not decrease after opening a new message. I have no new messages in my inbox, still the counter icon tells me that I have 8 notifications.    Spotify version: ...
  • 221 Views
  • 0 replies
  • 0 likes
  • 221 Views
  • 0 replies
  • 0 likes

Playlists are gone/Only free access when I'm a premium user

Hi, Hope someone can help. My search wasnt working on wifi or mobile signal on my iphone 5S. I unistalled the app and reinstalled it, logging out and in at the same time as suggested by the help pages. having logged back in all my saved music is gone...

  • Casual Listener
  • Hi,   Hope someone can help. My search wasnt working on wifi or mobile signal on my iphone 5S. I unistalled the app and reinstalled it, logging out and in at the same time as suggested by the ...
  • Domohill
  • Casual Listener
  • 259 Views
  • 2 replies
  • 0 likes
  • 259 Views
  • 2 replies
  • 0 likes

Error message about using abroad

I downloaded spotify on my ipad. I have not been able to use it. When i try to log in its telling me to log in through facebook. When i try that i get a message telling me i can only use spotify abroad for 14 days and wont let me log in. I tried to c...

  • Casual Listener
  • I downloaded spotify on my ipad. I have not been able to use it. When i try to log in its telling me to log in through facebook. When i try that i get a message telling me i can only use spotify abro...
  • MattSuda
  • Spotify Star
  • 4150 Views
  • 10 replies
  • 0 likes
  • 4150 Views
  • 10 replies
  • 0 likes

Profiloto doesn't change on Spotify

I changed Profil Foto on Facebook, but on Spotify stills the old Profilfoto ?? !! Could someone help

  • Casual Listener
  • I changed Profil Foto on Facebook, but on Spotify stills the old Profilfoto ?? !!  Could someone help 😞
  • MattSuda
  • Spotify Star
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Album won't play or save offline

Hi,I recently saved the new Kendrick Lamar album and listened for 2 days with no problems. Then, this morning, it wouldn't stream any songs (either on wifi or 4G). I checked other albums which played without any issue. Sometimes it will play the firs...

  • Newbie
  • Hi, I recently saved the new Kendrick Lamar album and listened for 2 days with no problems. Then, this morning, it wouldn't stream any songs (either on wifi or 4G). I checked other albums which pl...
  • MattSuda
  • Spotify Star
  • 500 Views
  • 1 replies
  • 0 likes
  • 500 Views
  • 1 replies
  • 0 likes