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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 77560 Views
  • 16 replies
  • 37 likes
  • 77560 Views
  • 16 replies
  • 37 likes

Solved!! Can Not download Spotify from APP STORE on my iPhone

Hi, Recently went to use sportify and noticed it had disappeared from my Iphone . I uninstalled, tried to reinstall but I am unable to complete action as app store will not let me open Spotify to complete download !! I tried to reinstall by going via...

  • Casual Listener
  • Hi, Recently went to use sportify and noticed it had disappeared from my Iphone .  I uninstalled, tried to reinstall but I am unable to complete action as app store will not let me open Spotify ...
  • LisLou
  • Casual Listener
  • 2126 Views
  • 2 replies
  • 0 likes
  • 2126 Views
  • 2 replies
  • 0 likes

IOS4 app not available for premium users in the U.S? Im Mad. Was not notified or anything.

I want to know if there is another place to get the ios4 app for mobile users because since who knows when you cannot get it from the app store anymore (in the U.S). If i had known this i would have never delted the app from my ipod to begin with! wh...

  • Visitor
  • I want to know if there is another place to get the ios4 app for mobile users because since who knows when you cannot get it from the app store anymore (in the U.S). If i had known this i would have ...
  • kmd
  • Newbie
  • 346 Views
  • 1 replies
  • 2 likes
  • 346 Views
  • 1 replies
  • 2 likes

Claims no internet connection in browse mode

I can't use the browse mode on my iPad. It claims i have no internet connection even though My connection i working. Everything else in Spotify is working fine.

  • Casual Listener
  • I can't use the browse mode on my iPad. It claims i have no internet connection even though My connection i working. Everything else in Spotify is working fine.
  • pp71
  • Casual Listener
  • 332 Views
  • 2 replies
  • 1 likes
  • 332 Views
  • 2 replies
  • 1 likes

Lag when scrolling thru albums

I just switched back to Spotify a few days ago. I'm still getting readjusted to it after having Rdio for almost a year, but i noticed that when i go into the Album view of My Music and start scrolling thru, there is significant lagginess. i should cl...

  • Newbie
  • I just switched back to Spotify a few days ago.   I'm still getting readjusted to it after having Rdio for almost a year, but i noticed that when i go into the Album view of My Music and sta...
  • MattSuda
  • Spotify Star
  • 497 Views
  • 1 replies
  • 1 likes
  • 497 Views
  • 1 replies
  • 1 likes

latest update: ALL OF THE BUGS

The iPhone app got an update sometime last week/over the weekend, and since then it's had a lot of problems. The app freezes when I try to scroll through my playlists. It randomly stops playing songs (instead of going to Song B when Song A is over, i...

  • Music Fan
  • The iPhone app got an update sometime last week/over the weekend, and since then it's had a lot of problems.  The app freezes when I try to scroll through my playlists.  It randomly stops p...
  • 3Ni
  • Music Fan
  • 441 Views
  • 3 replies
  • 0 likes
  • 441 Views
  • 3 replies
  • 0 likes

Solved!! iOS app keeps showing activity in Facebook

Hi, Everytime I restart the iOS app the Facebook activity slider gets turned on and I want it to remain off. Is this a glitch in the app? I have the latest app and iOS 8.1.2 Thanks Nick

  • Casual Listener
  • Hi, Everytime I restart the iOS app the Facebook activity slider gets turned on and I want it to remain off. Is this a glitch in the app? I have the latest app and iOS 8.1.2   Thanks Nick
  • cian_shah12
  • Casual Listener
  • 765 Views
  • 6 replies
  • 0 likes
  • 765 Views
  • 6 replies
  • 0 likes

Offline mode

Hello the offline is not working properly.If anyone can help me?( I already done the troubleshoting wich is explained on the knowledge)

  • Newbie
  • Hello the offline is not working properly.If anyone can  help me?( I already done  the troubleshoting  wich is explained on the knowledge)
  • 188 Views
  • 0 replies
  • 0 likes
  • 188 Views
  • 0 replies
  • 0 likes

Mobile Data Usage

Ive been using Spotify since february 1st, no more than an hour or two a day, and being today february 4th, ive already used 131mb... Is this normal? It feels like its using too much. I have a 4s iPhone, latest iOS available...latest spotify update s...

  • Casual Listener
  • Ive been using Spotify since february 1st, no more than an hour or two a day, and being today february 4th, ive already used 131mb... Is this normal? It feels like its using too much. I have a 4s iPh...
  • adisib
  • Community Legend
  • 679 Views
  • 5 replies
  • 0 likes
  • 679 Views
  • 5 replies
  • 0 likes

sync local files on mac to my iphone

I have songs that not on spotify. However, I want to listen to them on my iphone using spotify. everytime it is on my iphone is greyed out and says sync to computer to play on phone. I did that already. Please help.

  • Casual Listener
  • I have songs that not on spotify. However, I want to listen to them on my iphone using spotify. everytime it is on my iphone is greyed out and says sync to computer to play on phone. I did that alrea...
  • OviiiOne
  • Community Legend
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes

Solved!! Unlink from Facebook

I have tried so many ways. I tried Edit>Preferences>Disconnect from FB. Still my photo and my name and my friends are there. Keep asking me to follow my fb friends. I even tried reinstalling after disconnecting. Still not working. I don't want Facebo...

  • Newbie
  • I have tried so many ways. I tried Edit>Preferences>Disconnect from FB. Still my photo and my name and my friends are there. Keep asking me to follow my fb friends. I even tried reinstalling af...
  • mrobertson234
  • Newbie
  • 7066 Views
  • 4 replies
  • 0 likes
  • 7066 Views
  • 4 replies
  • 0 likes

Solved!! Song file syncing

There's this album that's partly unavailable in my country (some of the songs are available but others aren't), but I have bought the record and downloaded the music files to my computer and am able to play them through Spotify on my PC thanks to tha...

  • Casual Listener
  • There's this album that's partly unavailable in my country (some of the songs are available but others aren't), but I have bought the record and downloaded the music files to my computer and am able ...
  • MattSuda
  • Spotify Star
  • 513 Views
  • 4 replies
  • 0 likes
  • 513 Views
  • 4 replies
  • 0 likes

My Spotify app on my iPhone is freezing whenever I tap on the Playlists heading at the top.

My Spotify app on my iPhone is freezing whenever I tap on the Playlists heading at the top. It does eventually load but either going from the Playlist heading or back to it, it is really slow. In fact, checking it out again, it seems to affect going ...

  • Casual Listener
  • My Spotify app on my iPhone is freezing whenever I tap on the Playlists heading at the top. It does eventually load but either going from the Playlist heading or back to it, it is really slow. &nbs...
  • Hardiebhoy
  • Casual Listener
  • 933 Views
  • 4 replies
  • 1 likes
  • 933 Views
  • 4 replies
  • 1 likes

Solved!! Spotify on iOS 2.3.0 "skipping" during playback

Ever since update to 2.3.0 I seem to have a nostalgiac mode enabled which emulates scratched CDs from my youth by 'skipping' during portions of songs that are playing. Sometimes it's a momentary pause, other times it will play the same second of a so...

  • Casual Listener
  • Ever since update to 2.3.0 I seem to have a nostalgiac mode enabled which emulates scratched CDs from my youth by 'skipping' during portions of songs that are playing. Sometimes it's a momentary paus...
  • jared_marsau
  • Casual Listener
  • 726 Views
  • 2 replies
  • 0 likes
  • 726 Views
  • 2 replies
  • 0 likes

iPhone 6 battery with Spotify

I'm looking to purchase and iPhone 6 and battery life is really important to me. The phone seems to have a good battery, but I'm concerned that spotify will drain the battery quickly if I use it often. I have premium and I've read about people having...

  • Newbie
  • I'm looking to purchase and iPhone 6 and battery life is really important to me. The phone seems to have a good battery, but I'm concerned that spotify will drain the battery quickly if I use it ofte...
  • elovasz
  • Casual Listener
  • 1054 Views
  • 1 replies
  • 0 likes
  • 1054 Views
  • 1 replies
  • 0 likes

Solved!! I randomly started controlling a stranger's phone (and vice versa) and now my songs are gone.

Yesterday, I was out driving in my car and listening to Spotify while streaming. I was not on WiFi, nor was I connected to any Bluetooth device. While I was driving, the song I was listening to suddenly switched to something different that I'd never ...

  • Newbie
  • Yesterday, I was out driving in my car and listening to Spotify while streaming.  I was not on WiFi, nor was I connected to any Bluetooth device.  While I was driving, the song I was listen...
  • MattSuda
  • Spotify Star
  • 1489 Views
  • 1 replies
  • 0 likes
  • 1489 Views
  • 1 replies
  • 0 likes

Solved!! Not able to sync songs for offline playlist(s) Iphone 4s, latest install, latest updates for iOS.

As the subject states; I cant properly sync my songs on my iphone. It s EXTREMELY slow. Ive been looking arond the iOS Forums for solutions, and I've tried most of it, and nothing works. Also, spotify won't let me sync more than 19 songs at a time, b...

  • Casual Listener
  • As the subject states; I cant properly sync my songs on my iphone. It s EXTREMELY slow. Ive been looking arond the iOS Forums for solutions, and I've tried most of it, and nothing works.   A...
  • teamcooperuk
  • Regular
  • 40110 Views
  • 104 replies
  • 3 likes
  • 40110 Views
  • 104 replies
  • 3 likes

Computer won't detect iOS device for sync

Hi everybody! Last year I bought an iPhone 5S and installed the iOS app, but until today I couldn't make it to appear in the "Devices" section of the computer program for synchronizing local files (I have Windows 7 x64 and a premium account). I have ...

  • Newbie
  • Hi everybody! Last year I bought an iPhone 5S and installed the iOS app, but until today I couldn't make it to appear in the "Devices" section of the computer program for synchronizing local fil...
  • 344 Views
  • 0 replies
  • 0 likes
  • 344 Views
  • 0 replies
  • 0 likes

Random Songs Won't sync

Help! I had to reinstall Spotify and now random songs on albums won't sync and prevent the rest of the album syncing (as in the picture - Wagon Wheel) What do i do? There is no arrow next to it which I goess is the problem but no idea why!

IMG_4277.PNG
  • Newbie
  • Help! I had to reinstall Spotify and now random songs on albums won't sync and prevent the rest of the album syncing (as in the picture - Wagon Wheel) What do i do? There is no arrow next to it which...
  • 303 Views
  • 0 replies
  • 0 likes
  • 303 Views
  • 0 replies
  • 0 likes

Solved!! Playlists disappeared from 'my music' in iOS

- I am not able to access my playlists on the iOS app via 'my music' - although they can still be accessed from my account > public playlists - Furthermore, the music stops after 1 minute or so, although the timer is still going. Please help thnks

  • Music Fan
  • - I am not able to access my playlists on the iOS app via 'my music' - although they can still be accessed from my account > public playlists  - Furthermore, the music stops after 1 minute ...
  • MattSuda
  • Spotify Star
  • 595 Views
  • 5 replies
  • 0 likes
  • 595 Views
  • 5 replies
  • 0 likes

listening to music via spotify

I am in my 60's, not very computer savy, and have just found Spotiy and intend to download music so I can listen to it via my laptop and a wireless speaker. I need to know that if I am on line the whole time (assume I will need to be)and have 40 GB's...

  • Casual Listener
  • I am in my 60's, not very computer savy, and have just found Spotiy and intend to download music so I can listen to it via my laptop and a wireless speaker.  I need to know that if I  ...
  • wendybross
  • Casual Listener
  • 275 Views
  • 2 replies
  • 0 likes
  • 275 Views
  • 2 replies
  • 0 likes