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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69556 Views
  • 16 replies
  • 37 likes
  • 69556 Views
  • 16 replies
  • 37 likes

Files on Computer Won't Go to Spotifiy

I have an old iPod. It's so old that it won't even sync to Spotify on my work computer. It has synched fine on my home computer and my phone, but not on my work computer. It's so bad it won't even show up although it is connected with the USB. I have...

  • Casual Listener
  • I have an old iPod.  It's so old that it won't even sync to Spotify on my work computer.  It has synched fine on my home computer and my phone, but not on my work computer. It's so bad it w...
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
  • 0 replies
  • 0 likes

Spotify family

I am a new subscriber to the premium/family account but cannot get the extra accounts to work - invitations are sent to email addresses but when they try to log-in it does not work with an answer 'either there is a problem or you are not signed up to...

  • Newbie
  • I am a new subscriber to the premium/family account but cannot get the extra accounts to work - invitations are sent to email addresses but when they try to log-in it does not work with an answer 'ei...
  • MattSuda
  • Spotify Star
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

ipod 4th gen + car radio

hi, i have an ipod 4th gen and an hyundai i30 2011/2012 with the basic sound system. it has an specific plug for ipod, with the ipod player i can switch song to next and previous. but when i'm using spotify as the player on ipod, even when i hit the ...

  • Newbie
  • hi, i have an ipod 4th gen and an hyundai i30 2011/2012 with the basic sound system. it has an specific plug for ipod, with the ipod player i can switch song to next and previous. but when i...
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes

Help...my Apple earbuds play/pause button starts iTunes radio instead of pausing Spotify.

Lately I have had an issue where when I press pause on my Apple earbud headphones it starts iTunes Radio instead of just pausing Spotify. Also when I'm listening to Spotify, the lock screen does not show what is currently playing. Is this an issue wi...

  • Visitor
  • Lately I have had an issue where when I press pause on my Apple earbud headphones it starts iTunes Radio instead of just pausing Spotify. Also when I'm listening to Spotify, the lock screen does not ...
  • user-removed
  • Not applicable
  • 780 Views
  • 1 replies
  • 3 likes
  • 780 Views
  • 1 replies
  • 3 likes

Can't play music on my iPhone

I need your help! I've downloaded Spotify Premium on my MacBook Pro and it works perfect. Then I downloaded it on my iPhone, logged in under the same username but I can't play any songs... Instead of a play button, there is a circle with two little d...

  • Newbie
  • I need your help!   I've downloaded Spotify Premium on my MacBook Pro and it works perfect. Then I downloaded it on my iPhone, logged in under the same username but I can't play any songs......
  • MattSuda
  • Spotify Star
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

How to disable the 3G/4G warning on IOS

I want to use IOS version of Spotify on-line, but only on Wifi, To achive this I have disabled on the IOS level access to Celluar data as IOS calls it. Now I have the problem everytime I start spotify I have to click away the warning a few times. So ...

  • Music Fan
  • I want to use IOS version of Spotify on-line, but only on Wifi,   To achive this I have disabled on the IOS level access to Celluar data as IOS calls it. Now I have the problem everytime I...
  • taw6
  • Music Fan
  • 431 Views
  • 2 replies
  • 0 likes
  • 431 Views
  • 2 replies
  • 0 likes

Sync with i-pad

Hi I am using Spotify on my laptop, android phone and i-pad. How do I get them to all sync? The former have done but the i-pad hasn't .. Thanks Sarah

  • Regular
  • Hi   I am using Spotify on my laptop, android phone and i-pad. How do I get them to all sync?   The former have done but the i-pad hasn't ..   Thanks Sarah 
  • 188 Views
  • 0 replies
  • 0 likes
  • 188 Views
  • 0 replies
  • 0 likes

How do you add a avatar?

I just downloaded Spotify but i wanted to know how you add a avatar to your profile? I followed Bethany Mota and she had a picture on her profile.. Thanks

  • Casual Listener
  • I just downloaded Spotify but i wanted to know how you add a avatar to your profile? I followed Bethany Mota and she had a picture on her profile..    Thanks
  • Graciella
  • Casual Listener
  • 3443 Views
  • 2 replies
  • 1 likes
  • 3443 Views
  • 2 replies
  • 1 likes

doesnt recognize my ipod

I just purchased the premium and now all of a sudden when i plug in my ipod that i have been using it does not pop up in my "devices" to sync.

  • Casual Listener
  • I just purchased the premium and now all of a sudden when i plug in my ipod that i have been using it does not pop up in my "devices" to sync.
  • MattSuda
  • Spotify Star
  • 392 Views
  • 3 replies
  • 0 likes
  • 392 Views
  • 3 replies
  • 0 likes

says loading playlist are not showing

under Playlist just says Starred loading.......but nothing changes. its been a week shows i have no playlist ? Is it my Iphone ? if I try to create new list and it dissapears ? Help

  • Newbie
  • under Playlist just says Starred loading.......but nothing changes. its been a week shows i have no playlist ? Is it my Iphone ? if I try to create new list and it dissapears ? Help  
  • MattSuda
  • Spotify Star
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Free to Premium on 2nd Device

Every month that premium gets billed to my account, my daughters spotify on iPhone (5c) always goes back to Free and we have to dump the app and redo things. This month it will not go to premium at all. Any suggestions?

  • Newbie
  • Every month that premium gets billed to my account, my daughters spotify on iPhone (5c) always goes back to Free and we have to dump the app and redo things. This month it will not go to premium at a...
  • MattSuda
  • Spotify Star
  • 438 Views
  • 1 replies
  • 0 likes
  • devices
  • 438 Views
  • 1 replies
  • 0 likes

Offline Music

Normally I never have any problems with getting my music offline but I noticed when I added a few songs they weren't available offline, I turned off the Available Offline option for that play list and when I turned back on only some of the songs were...

  • Newbie
  • Normally I never have any problems with getting my music offline but I noticed when I added a few songs they weren't available offline, I turned off the Available Offline option for that&nb...
  • jplewin
  • Newbie
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Similar issue

I'm having a similar problem, except the volume gets really quiet and stays that way for quite a while, then goes back to normal. It sounds as if it goes to the volume that it does when you get a text message while listening to music. I am having thi...

  • Newbie
  • I'm having a similar problem, except the volume gets really quiet and stays that way for quite a while, then goes back to normal. It sounds as if it goes to the volume that it does when you get a tex...
  • 239 Views
  • 0 replies
  • 0 likes
  • 239 Views
  • 0 replies
  • 0 likes

Sort/filter option not there iPod touch

This is a really weird problem. I have an iphone and an ipod touch. On my iphone and touch I am running the exact same version 1.7.0.2390. On my iphone I pull down and see the sort/filter option. On my ipod touch I pull down and nothing happens I see...

  • Casual Listener
  • This is a really weird problem. I have an iphone and an ipod touch. On my iphone and touch I am running the exact same version 1.7.0.2390.   On my iphone I pull down and see the sort/filter ...
  • smess1210
  • Regular
  • 611 Views
  • 3 replies
  • 0 likes
  • 611 Views
  • 3 replies
  • 0 likes

Spotify Multitasking Not Working

So every time I exit the spotify app husing my home button or lock button, the app gets somehow killed. When I open my phone again, or go into the app again, spotify launches as it's multitasking were closed. Have tried uninstalling, and changing lan...

  • Casual Listener
  • So every time I exit the spotify app husing my home button or lock button, the app gets somehow killed. When I open my phone again, or go into the app again, spotify launches as it's multitasking wer...
  • MattSuda
  • Spotify Star
  • 508 Views
  • 1 replies
  • 0 likes
  • 508 Views
  • 1 replies
  • 0 likes

Gratis premium

Op mijn Gmail krijg ik de aanbieding van probeer Spotify Premium gratis gedurende een maand, als ik deze wil proberen komt er de volgende mededeling : probeer Premium voor 12,99 waar is de de GRATIS proberen??

  • Newbie
  • Op mijn Gmail krijg ik de aanbieding van probeer Spotify Premium gratis gedurende een maand, als ik deze wil proberen komt er de volgende mededeling : probeer Premium voor 12,99 waar is de de GRATIS ...
  • MattSuda
  • Spotify Star
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes

Free to premium

I can't get spotify to go to premium on my iPhone 6 plus. I have an email with confirmation of my purchase and a statement on my bank that shows I've been charged. I would like to know how to do that.

  • Newbie
  • I can't get spotify to go to premium on my iPhone 6 plus. I have an email with confirmation of my purchase and a statement on my bank that shows I've been charged. I would like to know how to do that.
  • Shannon_T
  • Gig Goer
  • 300 Views
  • 3 replies
  • 0 likes
  • 300 Views
  • 3 replies
  • 0 likes

Won't let me play songs on iPhone WITH premium

I just started using a gift voucher for a months worth of premium and on my iPhone it won't let me select songs, only press shuffle and skip a couple of songs then it completely stops me being able to play anything! I'm livid because I saved this for...

  • Newbie
  • I just started using a gift voucher for a months worth of premium and on my iPhone it won't let me select songs, only press shuffle and skip a couple of songs then it completely stops me being able t...
  • MattSuda
  • Spotify Star
  • 731 Views
  • 1 replies
  • 0 likes
  • 731 Views
  • 1 replies
  • 0 likes

Storage On ios

Hi Im new here to the community...I had a simple question? Does spotify consume ios memory on the phone when you do offline download?

  • Newbie
  • Hi Im new here to the community...I had a simple question? Does spotify consume ios memory on the phone when you do offline download?
  • Amarro
  • Community Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Playlist getting offline whenever I add a new song

I have an iPhone 5 and this keeps happening over and over again, it is extremely annoying. Whenever I add a new song to my playlist (2018 songs right now) it shows up as it is available offline, but I am not able to play ANY songs (not even the older...

  • Casual Listener
  • I have an iPhone 5 and this keeps happening over and over again, it is extremely annoying. Whenever I add a new song to my playlist (2018 songs right now) it shows up as it is available offline, but ...
  • beecher
  • Casual Listener
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes