spotify wont work for me...and i have premium

[ZZwenger]

Hey everybody. I need some help with an issue. I just recently purchased spotify premium because it is unlike any other music app out there. I have one big problem though. My premium account no longer allows me to play my music!!!

It allows me to look up music, but for some odd reason it does not allow me to play music. I have tried logging out and logging back in, and the same issue occures.

So plain and simple. I cannot play any music what so ever while on premium

[MattSuda]

Try deleting the app and then reinstalling it.

Does that help?

[ZZwenger]

Hey. Yes, I have tried deleting it. Still the same outcome

[MattSuda]

I suggest you contact support for help so they can take a look at your account and see what is going on:

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email, you need to reply back to it.

Support usually replies within 24-48 hours.