Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
sapmi
Music Fan
52533 Views
16 replies
36 likes

52533 Views
16 replies
36 likes

Is spotify listening....local files

I no longer have a computer. I have a tablet running android...kitkat, android phone and I pad. However, how do I listen to my local music files that I have stored on my tablet? All your solutions talk about a PC playlist. Spotify is beginning to loo...

jc47
Gig Goer
I no longer have a computer. I have a tablet running android...kitkat, android phone and I pad. However, how do I listen to my local music files that I have stored on my tablet? All your soluti...
2014-12-27 9:27:19 PM
273 Views
0 replies
0 likes

273 Views
0 replies
0 likes

Music won't play unless app is open

I'm playing some banging tunes, but if i want to do something else which means closing the app, the music stops until the app is reopened. This wasn't an issue on my 4s but has been since I got my 6. Any ideas?

alexcraigm
Newbie
I'm playing some banging tunes, but if i want to do something else which means closing the app, the music stops until the app is reopened. This wasn't an issue on my 4s but has been since I got my 6....
2014-12-27 7:54:33 PM
1633 Views
0 replies
0 likes

1633 Views
0 replies
0 likes

Can't Control iPhone in "Connect"

Just shifted to Premium using 3 devices- iPad, iPhone5S and PC. When I activate "Connect", all 3 devices appear but the iPhone has a note "Premium Only". And it does not turn green, unlike the other 2 when i click on them. For the PC and the ipad, th...

ehmon1655
Newbie
Just shifted to Premium using 3 devices- iPad, iPhone5S and PC. When I activate "Connect", all 3 devices appear but the iPhone has a note "Premium Only". And it does not turn green,...
2014-12-27 6:54:38 PM
290 Views
0 replies
0 likes

290 Views
0 replies
0 likes

Spotify not opening

I am unable to open Spotify on my Mac retina display powerbook. I reinstalled software and the same problem occurs:When I try to open, the small Spotify window appears with "initializing" but only for a SPLIT second. It actually took me several goes ...

GH1973
Casual Listener
I am unable to open Spotify on my Mac retina display powerbook. I reinstalled software and the same problem occurs: When I try to open, the small Spotify window appears with "initializing" but onl...
2014-12-27 4:22:16 PM
2014-12-27 4:42:46 PM
Erkan_Yılmaz
Community Legend
318 Views
1 replies
0 likes

318 Views
1 replies
0 likes

I can't figure out how to get the holiday deal on the spotify app

So I don't have a credit card or anything so I use my Apple ID and money on my apple account to buy things on my apps. I want to get the spotify premium deal but I can't on the app or I have to wait and see if an add comes up but there hasn't been on...

Alyssawoodall13
Newbie
So I don't have a credit card or anything so I use my Apple ID and money on my apple account to buy things on my apps. I want to get the spotify premium deal but I can't on the app or I have to wait ...
2014-12-27 3:27:07 PM
2014-12-27 3:54:25 PM
OviiiOne
Community Legend
247 Views
1 replies
0 likes

247 Views
1 replies
0 likes

Local file songs not playing after iPhone 6 restore

Hello,So I have a few playlists on my spotify playing in offline mode (sync'd all the playlists as I wanted to save data) playing just fine on my iPhone 5. After I backed it up and restored everything when I got my iPhone 6 none of the local file son...

zet
Casual Listener
Hello, So I have a few playlists on my spotify playing in offline mode (sync'd all the playlists as I wanted to save data) playing just fine on my iPhone 5. After I backed it up and restored every...
2014-10-06 1:33:04 AM
2014-12-27 5:24:10 AM
zet
Casual Listener
570 Views
3 replies
1 likes

570 Views
3 replies
1 likes

Default song

I have a playlist active on my phone, but when I get out of my car and come back later if I don't change the source (leave it on bluetooth), it defaults to the same song every time, a song not on the playlist that spotify is on. Very annoying. Though...

bwags
Newbie
I have a playlist active on my phone, but when I get out of my car and come back later if I don't change the source (leave it on bluetooth), it defaults to the same song ever...
2014-12-27 1:52:55 AM
562 Views
0 replies
0 likes

562 Views
0 replies
0 likes

Activity Feed "An error occurred"

My activity feed will not work. I have re-tried it a great number of times and it still wont work. Also, my dad wants to see my recent activity and he is following me but it the recent feed doesn't work there either. (my parents are a bit overprotect...

jenkins_david
Regular
My activity feed will not work. I have re-tried it a great number of times and it still wont work. Also, my dad wants to see my recent activity and he is following me but it the recent feed doesn't w...
2014-12-26 8:47:10 PM
2014-12-26 11:46:28 PM
NeedHelpPlease
Casual Listener
290 Views
1 replies
0 likes

290 Views
1 replies
0 likes

Just started my premium trial, but can't play specific songs!

I just got the Spotify app on my iPhone 6, and immediately started my Premium 7-day trial, but I cannot play specific songs or albums in order. I thought this was one of the perks of Premium. How do I fix this?

nursin_embers
Newbie
I just got the Spotify app on my iPhone 6, and immediately started my Premium 7-day trial, but I cannot play specific songs or albums in order. I thought this was one of the perks of Premium. How...
2014-12-26 9:57:58 PM
250 Views
0 replies
0 likes

250 Views
0 replies
0 likes

Premium Trial

Hi there I clicked on "Try Spotify Premium for 7 days for free", but I did not meant to. What can I do now to cancel this service? I'm afraid that, after the 7 trial days, I'll have to pay for it. Can anyone help me?

flaviatomita
Newbie
Hi there I clicked on "Try Spotify Premium for 7 days for free", but I did not meant to. What can I do now to cancel this service? I'm afraid that, after the 7 trial days, I'll have to pay f...
2014-12-26 2:44:53 PM
2014-12-26 3:00:59 PM
OviiiOne
Community Legend
205 Views
1 replies
0 likes

205 Views
1 replies
0 likes

Can't skip tracks using garmin vivosmart.

I have a vivosmart wrist band but I can't seem to control spotify using it. I may require spotify to be the iPhone's default player. Is there anyway to make this work?

Hjr91
Casual Listener
I have a vivosmart wrist band but I can't seem to control spotify using it. I may require spotify to be the iPhone's default player. Is there anyway to make this work?
2014-12-25 10:43:36 PM
2014-12-26 11:35:49 AM
Hjr91
Casual Listener
8132 Views
2 replies
0 likes

8132 Views
2 replies
0 likes

Problem w/ Saving Songs

I've noticed recently that songs that I just so happen to have on my iTunes will not be saved and available offline through Spotify. For example, I have "All I Want" by ADTR in my iTunes playlist, but when I try to save it through Spotify, it won't g...

pezboy715
Newbie
I've noticed recently that songs that I just so happen to have on my iTunes will not be saved and available offline through Spotify. For example, I have "All I Want" by ADTR in my iTunes playlist, bu...
2014-12-26 8:32:29 AM
2014-12-26 8:46:22 AM
MattSuda
Spotify Star
228 Views
1 replies
0 likes

228 Views
1 replies
0 likes

Solved!! Syncing problems

I just bought a new iPhone 64 GB after i sold my 16 GB. So now i have to sync my offline playlist again. But the syncing stops every 2 minutes and i have to restart my spotify app to get it going again. Does anyone have the same issue and know how to...

Joontet
Casual Listener
I just bought a new iPhone 64 GB after i sold my 16 GB. So now i have to sync my offline playlist again. But the syncing stops every 2 minutes and i have to restart my spotify app to get i...
2014-12-26 3:49:59 AM
2014-12-26 8:39:24 AM
MattSuda
Spotify Star
361 Views
2 replies
0 likes

361 Views
2 replies
0 likes

Solved!! Premium

I bought itunes card and i want spotify premium but i saw in my email that i can have for 3 months premium for only $29 pesos, How can I use my itunes money with that promotion?

VivianaRmz
Newbie
I bought itunes card and i want spotify premium but i saw in my email that i can have for 3 months premium for only $29 pesos, How can I use my itunes money with that promotion?
2014-12-25 12:38:38 AM
2014-12-26 8:34:08 AM
MattSuda
Spotify Star
393 Views
2 replies
0 likes

393 Views
2 replies
0 likes

Perium but no syncing

I have Perium but when I try to sync, the green arrow does't appear,only a white arrow, on every playlist, on over 500 songs. I have an iPhone 5 and is up to date. Help Please!

Michaela27
Newbie
I have Perium but when I try to sync, the green arrow does't appear,only a white arrow, on every playlist, on over 500 songs. I have an iPhone 5 and is up to date. Help Please!
2014-12-26 4:29:54 AM
2014-12-26 4:38:36 AM
Merik
Community Legend
260 Views
1 replies
0 likes

260 Views
1 replies
0 likes

Solved!! I renew my password. My premium upgrade was gone.

chndrss11
Newbie
2014-12-25 8:36:13 PM
2014-12-26 1:58:37 AM
Jordi
Community Legend
376 Views
1 replies
0 likes

376 Views
1 replies
0 likes

Sharing a song in Spotify with non-Facebook users (mobile)

I can't tell from reading on there whether I am doing something wrong or if spotify simply doesn't support but . . . On my iphone 6 (running Ios I am logged into my account through Facebook. I have a friend who is not logged in through Facebook but h...

user-removed
Visitor
I can't tell from reading on there whether I am doing something wrong or if spotify simply doesn't support but . . . On my iphone 6 (running Ios 😎 I am logged into my account through Facebook. ...
2014-12-25 11:51:08 PM
512 Views
0 replies
1 likes

512 Views
0 replies
1 likes

Solved!! Cancelling subscription...

I signed up for Spotify premium yesterday before realising that it was more expensive to upgrade in-app. I want to make sure I cancel my subscription before paying £12.99 AGAIN but there doesn't seem to be any way to stop it?When I try and report a p...

nataliep87
Casual Listener
I signed up for Spotify premium yesterday before realising that it was more expensive to upgrade in-app. I want to make sure I cancel my subscription before paying £12.99 AGAIN but there doesn't seem...
2014-12-25 5:54:58 PM
2014-12-25 8:39:08 PM
nataliep87
Casual Listener
501 Views
2 replies
0 likes

501 Views
2 replies
0 likes

Solved!! Premium user only allowed to shuffle

So I just upgraded to premium today with a card and at first I could select songs but now I can only shuffle. When I try to press the turn off shuffle button in the now playing section, it says upgrade to premium.

Freeaccount43
Casual Listener
So I just upgraded to premium today with a card and at first I could select songs but now I can only shuffle. When I try to press the turn off shuffle button in the now playing section, it says...
2014-12-25 8:14:49 PM
2014-12-25 8:20:41 PM
Freeaccount43
Casual Listener
422 Views
1 replies
0 likes

422 Views
1 replies
0 likes

Premium not activated

Purchased Spotify premium but account never activated in premium.what's the deal, it's been a week?12122591448

user-removed
Visitor
Purchased Spotify premium but account never activated in premium.what's the deal, it's been a week? 12122591448
2014-12-25 6:52:32 PM
2014-12-25 6:53:27 PM
user-removed
Not applicable
211 Views
1 replies
0 likes

211 Views
1 replies
0 likes

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