Free to premium

I can't get spotify to go to premium on my iPhone 6 plus. I have an email with confirmation of my purchase and a statement on my bank that shows I've been charged. I would like to know how to do that.

• Yezidn
• Newbie
• I can't get spotify to go to premium on my iPhone 6 plus. I have an email with confirmation of my purchase and a statement on my bank that shows I've been charged. I would like to know how to do that.
• 2015-01-05 5:41:50 PM
• 2015-01-05 8:41:56 PM
• Shannon_T
• Gig Goer
• 308 Views
• 3 replies
• 0 likes

Won't let me play songs on iPhone WITH premium

I just started using a gift voucher for a months worth of premium and on my iPhone it won't let me select songs, only press shuffle and skip a couple of songs then it completely stops me being able to play anything! I'm livid because I saved this for...

• Amyyma
• Newbie
• I just started using a gift voucher for a months worth of premium and on my iPhone it won't let me select songs, only press shuffle and skip a couple of songs then it completely stops me being able t...
• 2015-01-05 8:08:23 PM
• 2015-01-05 8:17:21 PM
• MattSuda
• Spotify Star
• 743 Views
• 1 replies
• 0 likes

Storage On ios

Hi Im new here to the community...I had a simple question? Does spotify consume ios memory on the phone when you do offline download?

• jxt220
• Newbie
• Hi Im new here to the community...I had a simple question? Does spotify consume ios memory on the phone when you do offline download?
• 2015-01-05 7:26:20 PM
• 2015-01-05 7:33:46 PM
• Amarro
• Community Legend
• 292 Views
• 1 replies
• 0 likes

Playlist getting offline whenever I add a new song

I have an iPhone 5 and this keeps happening over and over again, it is extremely annoying. Whenever I add a new song to my playlist (2018 songs right now) it shows up as it is available offline, but I am not able to play ANY songs (not even the older...

• beecher
• Casual Listener
• I have an iPhone 5 and this keeps happening over and over again, it is extremely annoying. Whenever I add a new song to my playlist (2018 songs right now) it shows up as it is available offline, but ...
• 2015-01-03 12:26:09 PM
• 2015-01-05 8:42:15 AM
• beecher
• Casual Listener
• 222 Views
• 1 replies
• 0 likes

Premium not working on my Ipad

Hi. I got spotify premium and it has worked just fine on my MAC for a long time now. Recently I bought an Ipad Air 2 and connected, but I got commercials after every song. Right now I'm using my MAC and it works just fine again. Why is that? I have u...

• pjuskebua
• Newbie
• Hi.   I got spotify premium and it has worked just fine on my MAC for a long time now. Recently I bought an Ipad Air 2 and connected, but I got commercials after every song.  Right ...
• 2015-01-04 1:49:24 PM
• 2015-01-05 3:14:22 AM
• MattSuda
• Spotify Star
• 293 Views
• 1 replies
• 0 likes

Offline sync will not work

Offline synce says more than 3 devices, i only have one! Why wont it sync?

• Bkzbezt90
• Newbie
• Offline synce says more than 3 devices, i only have one! Why wont it sync?
• 2015-01-04 6:11:00 PM
• 2015-01-05 2:20:12 AM
• MattSuda
• Spotify Star
• 335 Views
• 1 replies
• 1 likes

Can't find friends

When i search from my spotify app in my iPhone I don't find my Facebook friends , sometimes i find them , then i can't .. Many friends can't find me too , why?

• Alesof
• Newbie
• When i search from my spotify app in my iPhone I don't find my Facebook friends , sometimes i find them , then i can't .. Many friends can't find me too , why?
• 2015-01-05 1:49:04 AM
• 359 Views
• 0 replies
• 0 likes

spotify connect issues.

Does anybody know why I can't connect to the desired device without first physically press play on that device? IE. Hooking up an Ipad to my receiver via 3,5 mm jack. Then I want to use my xperia z1 to controll the Ipad, Spotifys app says the Ipad is...

• fehulu
• Newbie
• Does anybody know why I can't connect to the desired device without first physically press play on that  device? IE.  Hooking up an Ipad to my receiver via 3,5 mm jack. Then I want to use...
• 2015-01-04 12:47:36 AM
• 316 Views
• 0 replies
• 0 likes

Can't view song's in friend's 'starred' playlist

Since the spotify upgrade I can no longer view the songs in the 'starred' playlists of friends I follow. How can I easily access these now? It was a great way to listen to new tracks your friends are listening to!

• BecR
• Newbie
• Since the spotify upgrade I can no longer view the songs in the 'starred' playlists of friends I follow. How can I easily access these now? It was a great way to listen to new tracks your friends are...
• 2015-01-04 9:40:01 PM
• 506 Views
• 0 replies
• 1 likes

Can't get to download songs in premium HEEELP! - Iphone 5

Guys, i've been having this problem with Spotify Premium since I got it. I can't get albums/songs to offline mode (download) it always stays with the grey down arrow as pending but never goes green!!! I don't know what to do here and I love Spotify b...

• AdrianPichardo
• Casual Listener
• Guys, i've been having this problem with Spotify Premium since I got it. I can't get albums/songs to offline mode (download) it always stays with the grey down arrow as pending but never goes green!!...
• 2015-01-04 7:39:39 PM
• 2015-01-04 8:41:23 PM
• MichaelJerzak
• Composer
• 938 Views
• 5 replies
• 0 likes
• Download no premium problem

Problem with syncing my local files

I have a problem, I can't sync my local files from Spotify on my computer (Macbook) to Spotify on my iPhone. I have IOS 7 and I have tried the log out-log in, uninstall and reinstall the app on my phone and all the advice I got from the support. But ...

• karinericsson
• Casual Listener
• I have a problem, I can't sync my local files from Spotify on my computer (Macbook) to Spotify on my iPhone. I have IOS 7 and I have tried the log out-log in, uninstall and reinstall the app on my ph...
• 2014-11-19 11:30:06 AM
• 2015-01-04 10:29:28 AM
• karinericsson
• Casual Listener
• 966 Views
• 3 replies
• 0 likes

Ipod nano 7 is not detected from Spotify

Hi! I'm new in Spotify and already got some problems. I want to connect my Ipod nano 7g to Spotify, but it doesn't work. I reinstall already Spotify, restarted minimum 10 times etc....... Anybody an idea what is the problem? thanks for an answer

• lifetaste
• Newbie
• Hi!   I'm new in Spotify and already got some problems.   I want to connect my Ipod nano 7g to Spotify, but it doesn't work. I reinstall already Spotify, restarted minimum 10 times ...
• 2015-01-04 10:12:59 AM
• 416 Views
• 0 replies
• 0 likes

Music pauses when iphone goes to stand by or lock screen

Hello! I have an iphone 6 plus with lates IOS 8,1 and sometimes when i leave my phone spotify pause the music when phone goes to stand by or when lock screen comes! I have to remove the app from the background and run it again then it works again! tr...

• Moeasr
• Newbie
• Hello!  I have an iphone 6 plus with lates IOS 8,1 and sometimes when i leave my phone spotify pause the music when phone goes to stand by or when lock screen comes! I have to remove the app fr...
• 2015-01-04 5:20:42 AM
• 573 Views
• 0 replies
• 0 likes

Spotify won't play in my car very well

In car with bluetooth

• Anitaname
• Regular
• In car with bluetooth
• 2015-01-03 10:58:05 PM
• 2015-01-03 11:14:42 PM
• adisib
• Community Legend
• 483 Views
• 2 replies
• 0 likes

When are you going to improve the sound quality? I hate to cancel because I enjoy everything else so

• Anitaname
• Regular
• 2015-01-03 11:06:16 PM
• 2015-01-03 11:14:07 PM
• adisib
• Community Legend
• 257 Views
• 1 replies
• 0 likes

Spotify won't connect

Not sure where to post this, as Spotify doesn't work for my PC nor my iPhone. I have Windows 7 and iPhone 4s with iOS 7. I thought it was at first related to the new iOS update, but since the same problem shows up with my computer.. It just says conn...

• Cissichan
• Newbie
• Not sure where to post this, as Spotify doesn't work for my PC nor my iPhone. I have Windows 7 and iPhone 4s with iOS 7.  I thought it was at first related to the new iOS update, but since the...
• 2013-09-30 5:35:38 PM
• 2015-01-03 10:45:23 PM
• sliff101
• Newbie
• 19430 Views
• 5 replies
• 1 likes

Just installed the new app, question about top lists and local files!

Just downloaded the new app and I love it, but I dont see an option to view top lists, is there one? While I like listening to artists I like to use top lists to keep up with the latest music. Also for local files it displays all my files that are in...

• AdamL93
• Newbie
• Just downloaded the new app and I love it, but I dont see an option to view top lists, is there one?   While I like listening to artists I like to use top lists to keep up with the latest mu...
• 2013-12-14 1:35:08 AM
• 2015-01-03 9:26:05 PM
• MattSuda
• Spotify Star
• 819 Views
• 3 replies
• 0 likes