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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81238 Views
  • 19 replies
  • 37 likes
  • 81238 Views
  • 19 replies
  • 37 likes

Premium not activated

Purchased Spotify premium but account never activated in premium.what's the deal, it's been a week?12122591448

  • Visitor
  • Purchased Spotify premium but account never activated in premium.what's the deal, it's been a week? 12122591448
  • user-removed
  • Not applicable
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

I can only play music on shuffle mode on my iphone

From what I've read, free users can't choose which song to play on their playlists but then, why can I do that on my samsung tablet? I mean, it works perfectly fine on my tablet and I can choose which song I want to listen to. Why doesn't that happen...

  • Newbie
  • From what I've read, free users can't choose which song to play on their playlists but then, why can I do that on my samsung tablet? I mean, it works perfectly fine on my tablet and I can choose whic...
  • Liam
  • Community Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

I am getting an error on a lot of my songs saying Unable to play song on the ipad air app?

I got an iPad Air today and i'm getting an error, unable to play song on a lot of my songs on the app. Has anyone else had problems like this? Is there any fix? All the songs play fine on the desktop version and on my phone. Also i can't see the queu...

  • Newbie
  • I got an iPad Air today and i'm getting an error, unable to play song on a lot of my songs on the app. Has anyone else had problems like this? Is there any fix? All the songs play fine on the desktop...
  • 318 Views
  • 0 replies
  • 0 likes
  • 318 Views
  • 0 replies
  • 0 likes

Solved!! Where do I find which albums I've made available offline? Do I have to look at each album?

I've got a bunch of albums in My Music, and I made two available offline. I remember one, but not the other. I'd like to 'turn off' offline availability for both of these to save some storage space on my iPhone. But do I have to go through all dozens...

  • Casual Listener
  • I've got a bunch of albums in My Music, and I made two available offline. I remember one, but not the other. I'd like to 'turn off' offline availability for both of these to save some storage space o...
  • MattSuda
  • Spotify Star
  • 979 Views
  • 3 replies
  • 0 likes
  • offline music
    storage
  • 979 Views
  • 3 replies
  • 0 likes

I want to Connect without Facebook but don't lose my playlists

I also want to use the same email address as my fb, but when I want to set it up, it obviously said it was in use. Can I set up without fb, using same email address and keep all my playlists etc. If anyone could help, it would be much appreciated as ...

  • Newbie
  • I also want to use the same email address as my fb, but when I want to set it up, it obviously said it was in use. Can I set up without fb, using same email address and keep all my playlists etc. If ...
  • MattSuda
  • Spotify Star
  • 650 Views
  • 2 replies
  • 0 likes
  • 650 Views
  • 2 replies
  • 0 likes

Inbox messages : Unable to read messages who do not contain a song

Hi, When receiving a message writen with 100% texto and no song attached, there is no possibility of reading the message on the phone, it just doesn't appear. This is really a shame. I wish Spotify could enable dispaying ALL messages on the inbox fea...

  • Gig Goer
  • Hi,    When receiving a message writen with 100% texto and no song attached, there is no possibility of reading the message on the phone, it just doesn't appear. This is really a shame....
  • 390 Views
  • 0 replies
  • 0 likes
  • 390 Views
  • 0 replies
  • 0 likes

card details need changed

Hi, I am trying to change my card details however its not giving me the option to change my card details?

  • Newbie
  • Hi,   I am trying to change my card details however its not giving me the option to change my card details?
  • Josh
  • Community Legend
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

Playlist on iPod classic won't synchronize

Hi I am new to Spotify. I have a premium account.When I connect the iPod classic to Spotify the new playlist won't synchronize with the iPod. Before I turned the playlist to offline mode as told in the user manual. On the Spotify desktop I can choose...

  • Newbie
  • Hi  I am new to Spotify. I have a premium account. When I connect the iPod classic to Spotify the new playlist won't synchronize with the iPod. Before I turned the playlist to offline mode as ...
  • huge_depression
  • Newbie
  • 19430 Views
  • 33 replies
  • 3 likes
  • 19430 Views
  • 33 replies
  • 3 likes

Solved!! Will Spotify for iOS be able to take full advantage of my 64 gig iPhone?

Hey Spotify Community, quick question. This past summer I got an old old 64 gig iPod Touch with the intention of storing my whole Spotify library offline on it. To my dismay, the app only synced about 12 gigs of it before it stopped syncing music. I ...

  • Casual Listener
  • Hey Spotify Community, quick question.   This past summer I got an old old 64 gig iPod Touch with the intention of storing my whole Spotify library offline on it. To my dismay, the app only ...
  • MattSuda
  • Spotify Star
  • 526 Views
  • 1 replies
  • 0 likes
  • 526 Views
  • 1 replies
  • 0 likes

Solved!! music offline e capacity

hi,but when I create a play list for offline on my iphone consumed memory?thanks so much

  • Casual Listener
  • hi, but when I create a play list for offline on my iphone consumed memory? thanks so much              
  • Liam
  • Community Legend
  • 519 Views
  • 1 replies
  • 0 likes
  • 519 Views
  • 1 replies
  • 0 likes

Can't choose titles in search-mode

Hi, the first time i search for a title, album or what ever everthing is fine. The second time i can type in the worde, but can't klick on the search results. The menu on the left is not the problem, the right column neither. This is a bug a had on m...

  • Newbie
  • Hi, the first time i search for a title, album or what ever everthing is fine. The second time i can type in the worde, but can't klick on the search results. The menu on the left is not the problem,...
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes

Starred Playlist can't synchrinize

Hello, I have just upgraded to a premium account but none of my playlists can synchronize. The starred playlist seems to be the issue as it's endlessly loading on my phone even though it's empty and the other playlist I have created on my computer ar...

  • Newbie
  • Hello,   I have just upgraded to a premium account but none of my playlists can synchronize. The starred playlist seems to be the issue as it's endlessly loading on my phone even though it's...
  • 394 Views
  • 0 replies
  • 0 likes
  • 394 Views
  • 0 replies
  • 0 likes

Audio playback stops on iOS 8.1 on iPhone 6 plus

Hi, I have recently switched over to the iPhone. I have an iPhone 6 Plus and am a long time paid subscriber of Spotify. In the last few weeks, I've noticed that after every few songs, the audio will stop, though the song is still playing, as can be s...

  • Casual Listener
  • Hi,   I have recently switched over to the iPhone. I have an iPhone 6 Plus and am a long time paid subscriber of Spotify.   In the last few weeks, I've noticed that after every few ...
  • Vasilyev
  • Newbie
  • 794 Views
  • 1 replies
  • 0 likes
  • 794 Views
  • 1 replies
  • 0 likes

Available Offline show only few music in iPhone

When enabling Available Offline in a playlist or album, it only sync a few music (green arrow), and there's no way to have all offline. Songs not synced appear with a gray arrow bellow title. Im talking about 100 tracks, iPhone is connected over wifi...

  • Casual Listener
  • When enabling Available Offline in a playlist or album, it only sync a few music (green arrow), and there's no way to have all offline. Songs not synced appear with a gray arrow bellow title. Im talk...
  • KevKong
  • Newbie
  • 467 Views
  • 4 replies
  • 1 likes
  • 467 Views
  • 4 replies
  • 1 likes

iphone, ipad, macbook---I can no longer save albums to "your music"

Why can't I save albums anymore? In the past when I've had this problem, I deleted a few of my saved albums and then I could save new ones. This hasn't been working anymore--of course at $10 a month I don't undestand why there would be a limit to thi...

  • Casual Listener
  • Why can't I save albums anymore?   In the past when I've had this problem, I deleted a few of my saved albums and then I could save new ones.  This hasn't been working anymore--of cours...
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes

Minor bug regarding filter screen

On iPhone app, If you go Your Songs > Filter then make the "pop" gesture so you can access the side menu, select configuration and then get back to Your songs, you will notice that the navbar is changed. Now it has an extra menu icon and the "cancel"...

  • Newbie
  • On iPhone app, If you go Your Songs > Filter then make the "pop" gesture so you can access the side menu, select configuration and then get back to Your songs, you will notice that the navbar is c...
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes

Using Spotify on my Ipad

I pay for Unlimited Spotify but when I login to my IPad, I only get the Free version. How do I access Spotify on the IPad, or do I have to pay again.

  • Newbie
  • I pay for Unlimited Spotify but when I login to my IPad, I only get the Free version. How do I access Spotify on the IPad, or do I have to pay again.
  • paulmagno
  • Newbie
  • 390 Views
  • 2 replies
  • 0 likes
  • 390 Views
  • 2 replies
  • 0 likes

Solved!! Album Artwork won't show again

The artwork for 90% of my offline music won't show until I'm connected to wifi. iPhone 5, 64GB, Spotify 2.2.0. Please fix this. Thank you

  • Regular
  • The artwork for 90% of my offline music won't show until I'm connected to wifi. iPhone 5, 64GB, Spotify 2.2.0. Please fix this. Thank you
  • JoeThomas
  • Community Legend
  • 625 Views
  • 1 replies
  • 0 likes
  • 625 Views
  • 1 replies
  • 0 likes

Solved!! Do songs in "Your Music" take up storage space on device?

Halp please! I would like to know if songs located in "Your Music" take up space on my phone. I'm pretty sure that songs in playlists available offline take up space, right? But what about Your Music. Thank you!

  • Regular
  • Halp please! I would like to know if songs located in "Your Music" take up space on my phone. I'm pretty sure that songs in playlists available offline take up space, right? But what about Your Music...
  • MattSuda
  • Spotify Star
  • 6932 Views
  • 1 replies
  • 0 likes
  • 6932 Views
  • 1 replies
  • 0 likes

iOS Spotify UI Glitch

Hey Spotify, Found a majorly small UI bug in the iOS spotify app...but hey I thought I'd report it anyway. The frosted background at the top doesn't carry over between "Songs" and "Albums" views in Your Music. The Correct Behavior: 1) Scroll down Alb...

  • Visitor
  • Hey Spotify,   Found a majorly small UI bug in the iOS spotify app...but hey I thought I'd report it anyway.   The frosted background at the top doesn't carry over between "Son...
  • 520 Views
  • 0 replies
  • 0 likes
  • 520 Views
  • 0 replies
  • 0 likes