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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 71854 Views
  • 16 replies
  • 37 likes
  • 71854 Views
  • 16 replies
  • 37 likes

iOS Spotify UI Glitch

Hey Spotify, Found a majorly small UI bug in the iOS spotify app...but hey I thought I'd report it anyway. The frosted background at the top doesn't carry over between "Songs" and "Albums" views in Your Music. The Correct Behavior: 1) Scroll down Alb...

  • Visitor
  • Hey Spotify,   Found a majorly small UI bug in the iOS spotify app...but hey I thought I'd report it anyway.   The frosted background at the top doesn't carry over between "Son...
  • 503 Views
  • 0 replies
  • 0 likes
  • 503 Views
  • 0 replies
  • 0 likes

Offline albums won't open

Today spotify on my iPhone would not connect, for whatever reason. No big deal, I thought. I'll play the albums I've saved offline. I tried to open those albums, however, and was presented with a loading screen. The offline albums would not open. I t...

  • Music Fan
  • Today spotify on my iPhone would not connect, for whatever reason. No big deal, I thought. I'll play the albums I've saved offline. I tried to open those albums, however, and was presented with a loa...
  • iuryf
  • Casual Listener
  • 4748 Views
  • 32 replies
  • 2 likes
  • 4748 Views
  • 32 replies
  • 2 likes

"Your music" on iPod Touch

Hi, I ve been 6 months on Premium. I have my music under "Your music" and browse mostly via Artist. The view Artist and Album stopped working in my Ipod when offline few months ago. Ok, I always turned online to use it. Now, nothing in my Ipod shows ...

  • Casual Listener
  • Hi, I ve been 6 months on Premium.  I have my music under "Your music" and browse mostly via Artist. The view Artist and Album stopped working in my Ipod when offline few months ago. Ok, I alway...
  • 275 Views
  • 0 replies
  • 0 likes
  • 275 Views
  • 0 replies
  • 0 likes

Tracks goes missing!

I just created a new playslist om my computer and it showed up as it is supposed to do on my phone. However I am missing two songs. According to the number under the name of the playlist on the phone there are supposed to be 54 tracks, but if I count...

  • Casual Listener
  • I just created a new playslist om my computer and it showed up as it is supposed to do on my phone. However I am missing two songs. According to the number under the name of the playlist on the phone...
  • Chillie_
  • Casual Listener
  • 336 Views
  • 4 replies
  • 0 likes
  • 336 Views
  • 4 replies
  • 0 likes

Spotify on an old itouch

So I have a 6.1.3 itouch that isn't able to update to newer software anymore. I was wondering if I upgraded to premium would I be able to play my songs offline on my ipod on the older version of spotify that is compatible with my device?

  • Newbie
  • So I have a 6.1.3 itouch that isn't able to update to newer software anymore. I was wondering if I upgraded to premium would I be able to play my songs offline on my ipod on the older version of spot...
  • Jordi
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

My Spotify Premium doesn't work

I have a Spotify Premium account and until quite recently it worked just fine both on my iPhone and MacBook Pro. Suddenly it's impossible to browse/play music via Spotify on my MacBook, even though it's still working on my iPhone. What is the matter?

  • Newbie
  • I have a Spotify Premium account and until quite recently it worked just fine both on my iPhone and MacBook Pro. Suddenly it's impossible to browse/play music via Spotify on my MacBook, even though i...
  • Jordi
  • Community Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Problem installing iOS 6 app onto iPod Touch

Hi, I have an iPod Touch 4th generation, and is up to date running iOS 6.1.6. Have discovered the Spotify iOS6 app, and successfully downloaded from iTunes When I sync to the iPod from my Mac, it appears to be installing the app as per picture, but w...

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  • Newbie
  • Hi,   I have an iPod Touch 4th generation, and is up to date running iOS 6.1.6.  Have discovered the Spotify iOS6 app, and successfully downloaded from iTunes When I sync to the iPo...
  • Jordi
  • Community Legend
  • 1328 Views
  • 1 replies
  • 0 likes
  • 1328 Views
  • 1 replies
  • 0 likes

Browse not working iphone or ipad

It worked on my iphone yesterday, did an ipad install today and when you click a genre in browse nothing loads...please help!

  • Casual Listener
  • It worked on my iphone yesterday, did an ipad install today and when you click a genre in browse nothing loads...please help!
  • Off22
  • Newbie
  • 2064 Views
  • 11 replies
  • 1 likes
  • 2064 Views
  • 11 replies
  • 1 likes

music on app is not showing anymore

Hello, I have never got a problem with my spotify app on my iphone. Now i got a few songs added a long time ago on my computer. I lisended them a few times on my mobile ( no offline modus). Now they dissapeard, i setted on to show songs that can't be...

  • Casual Listener
  • Hello, I have never got a problem with my spotify app on my iphone. Now i got a few songs added a long time ago on my computer. I lisended them a few times on my mobile ( no offline modus). Now...
  • DOERAKx
  • Casual Listener
  • 396 Views
  • 2 replies
  • 0 likes
  • 396 Views
  • 2 replies
  • 0 likes

Sound issues

Recently when I'm listening to music I've got the sound up to the volume I want, after a while, no specific length of time; the sound drops to such a low level I can barely hear it! This happens when I have headphones/speaker and air playing over App...

  • Newbie
  • Recently when I'm listening to music I've got the sound up to the volume I want, after a while, no specific length of time; the sound drops to such a low level I can barely hear it! This happens when...
  • 374 Views
  • 0 replies
  • 0 likes
  • 374 Views
  • 0 replies
  • 0 likes

Solved!! Offline Syncing Issues

Hi i have the new iphone6 .. My playlists are set to sync offline both on my phone and my computer but yet there are still many songs in my playlist that don't play because it says they are not synced. The songs are in my local files so I don't under...

  • Casual Listener
  • Hi i have the new iphone6 ..   My playlists are set to sync offline both on my phone and my computer but yet there are still many songs in my playlist that don't play because it says they ar...
  • SendTheLasers
  • Casual Listener
  • 580 Views
  • 2 replies
  • 0 likes
  • 580 Views
  • 2 replies
  • 0 likes

Search Engine

The search icon on my screen is not there and now I can't search for any songs or artists.

  • Newbie
  • The search icon on my screen is not there and now I can't search for any songs or artists.
  • 270 Views
  • 0 replies
  • 0 likes
  • 270 Views
  • 0 replies
  • 0 likes

Activity Feed?

I noticed the Activity feed on the left column. But, it says that there is no recent activity -- even when my desktop client shows a lot of activity from the 60+ profiles that I follow. Any ideas? Thanks! Spotify v. 1.9.0 | iPhone 5s | iOS 8.1

  • Music Fan
  • I noticed the Activity  feed on the left column. But, it says that there is no recent activity -- even when my desktop client shows a lot of activity from the 60+ profiles that I follow. Any ide...
  • mishamazor
  • Music Fan
  • 869 Views
  • 3 replies
  • 0 likes
  • 869 Views
  • 3 replies
  • 0 likes

Songs added on my phone don't always show up on my computer

Hi,When I add songs on my phone, they do not show up on my computer under 'Your Music' > 'Songs'. Any way to remedy this? Thanks,Mitchell

  • Newbie
  • Hi, When I add songs on my phone, they do not show up on my computer under 'Your Music' > 'Songs'. Any way to remedy this? Thanks, Mitchell 
  • ajh522
  • Casual Listener
  • 755 Views
  • 2 replies
  • 1 likes
  • 755 Views
  • 2 replies
  • 1 likes

Premium isn't showing

Paid for premium and it isn't showing that on my account. I bought it December 15th, and today I got a message talking about my trial is over. I'm confused what's the problem?

  • Newbie
  • Paid for premium and it isn't showing that on my account. I bought it December 15th, and today I got a message talking about my trial is over. I'm confused what's the problem?
  • kbrooksc
  • Community Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

iphone 5s cannot connect to Spotify

Hi my iPhone 5s cannot be connected to Spotify. Not only it is not syncing, it doesn't even show that screen of my phone is connected. Both my phone and my laptop are in the same wifi. I can be able to connect a week ago but not it doesnt work. Can y...

  • Regular
  • Hi my iPhone 5s cannot be connected to Spotify. Not only it is not syncing, it doesn't even show that screen of my phone is connected. Both my phone and my laptop are in the same wifi. I can be able ...
  • kbrooksc
  • Community Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

sync process manually on my ipod

How can I start the sync process manually on my ipod when wlan is available but the device is NOT connected to my computer

  • Music Fan
  • How can I start the sync process manually on my ipod when wlan is available but the device is NOT connected to my computer
  • 289 Views
  • 0 replies
  • 0 likes
  • 289 Views
  • 0 replies
  • 0 likes

Iphone 5s dropouts / Premium

I've been using Premium for over a year on my iphone 5s, and I'm just now starting to have problems streaming. It starts and stops quite frequently, using it on LTE in the car. The stops last about 5-10 seconds, and then resume for anywhere from :05-...

  • Newbie
  • I've been using Premium for over a year on my iphone 5s, and I'm just now starting to have problems streaming.  It starts and stops quite frequently, using it on LTE in the car.  The stops ...
  • djdj113
  • Casual Listener
  • 478 Views
  • 4 replies
  • 1 likes
  • 478 Views
  • 4 replies
  • 1 likes

Solved!! Organize by artist on iPhone

How do you organize playlists by artist on iPhones? I can on my computer but all my playlists are by when the songs were added on my phone which is a pain

  • Newbie
  • How do you organize playlists by artist on iPhones? I can on my computer but all my playlists are by when the songs were added on my phone which is a pain
  • MattSuda
  • Spotify Star
  • 532 Views
  • 1 replies
  • 0 likes
  • 532 Views
  • 1 replies
  • 0 likes

Cant play saved songs offline with premium account

Hey everyone,my Problem is that I cant play many songs that I saved for the offline, like in Flightmode, on my iPhone even though I have premium. Even songs that I could play in offline mode a couple of weeks ago are not working anymore. I can play t...

  • Newbie
  • Hey everyone, my Problem is that I cant play many songs that I saved for the offline, like in Flightmode, on my iPhone even though I have premium. Even songs that I could play in offline mode a ...
  • 434 Views
  • 0 replies
  • 0 likes
  • 434 Views
  • 0 replies
  • 0 likes