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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62800 Views
  • 16 replies
  • 37 likes
  • 62800 Views
  • 16 replies
  • 37 likes

Deleting Offline Songs

I am a new Premium using and I'm loving it on my iPhone 6 so far. However I've run into a bit of a snag. I can download songs for offline use, that's not a problem. The problem comes when I want to "undownload" a song from an album, but not neccessar...

  • Newbie
  • I am a new Premium using and I'm loving it on my iPhone 6 so far. However I've run into a bit of a snag.   I can download songs for offline use, that's not a problem. The problem comes when ...
  • dinomight
  • Spotify Star
  • 1260 Views
  • 1 replies
  • 0 likes
  • iOS 8
    iphone
  • 1260 Views
  • 1 replies
  • 0 likes

iOS app shows me as free, web as premium

i should be premium, right?I've signed out and back in. I've uninstalled and reinstalled. Both several times. How do I fix it?

  • Newbie
  • i should be premium, right? I've signed out and back in. I've uninstalled and reinstalled. Both several times. How do I fix it?
  • MichaelW
  • Community Legend
  • 711 Views
  • 1 replies
  • 0 likes
  • 711 Views
  • 1 replies
  • 0 likes

i have a ipod nano and it wont sync any of my music to it.

I have a regular ipod nano 5th edition and it doesnt go online. i was under the impresion that i could sync my music from spotify to my ipod. but its saying that i can only sync music from local files. i dont know if that means that i can only put mu...

  • Newbie
  • I have a regular ipod nano 5th edition and it doesnt go online. i was under the impresion that i could sync my music from spotify to my ipod. but its saying that i can only sync music from local file...
  • spotifyman16
  • Newbie
  • 2861 Views
  • 4 replies
  • 1 likes
  • 2861 Views
  • 4 replies
  • 1 likes

only shuffle available in app instead per song

I have a premium account. Since a day I can not select in a playlist the song I would like to listen to. The only option is to use shuffle. Can someone please advice what to do?

  • Newbie
  • I have a premium account. Since a day I can not select in a playlist the song I would like to listen to. The only option is to use shuffle. Can someone please advice what to do?
  • rbergma29
  • Gig Goer
  • 505 Views
  • 1 replies
  • 0 likes
  • Shuffle play button premium
  • 505 Views
  • 1 replies
  • 0 likes

Offline mode - songs start and stop

I am trying to listen to my offline playlist in the car (I am a premium user). I can see that my songs have 'synced' to offline and I have turned my app to offline mode. I click a song to play and it plays for maybe 5-15seconds and then stops. Its al...

  • Newbie
  • I am trying to listen to my offline playlist in the car (I am a premium user). I can see that my songs have 'synced' to offline and I have turned my app to offline mode. I click a song to play and it...
  • rbergma29
  • Gig Goer
  • 534 Views
  • 1 replies
  • 0 likes
  • Offline songs
  • 534 Views
  • 1 replies
  • 0 likes

Offline downloading- doesn't work?

Hey, so I have Sotify premium. Works perfect with 3G or wifi. Problem is when I'm abroad in off line mode. I have flicked the Off line switch on a number of albums but they are not actually available off line. How do I make them available off line. U...

  • Newbie
  • Hey, so I have Sotify premium. Works perfect with 3G or wifi. Problem is when I'm abroad in off line mode. I have flicked the Off line switch on a number of albums but they are not actually available...
  • rbergma29
  • Gig Goer
  • 1813 Views
  • 1 replies
  • 0 likes
  • 1813 Views
  • 1 replies
  • 0 likes

offline available button missing

Hello i´m using a iphone 4s and upgraded spotify today. i removed and installed the app, but i have no offline available button! how to i get the music offline available? many thanks

  • Casual Listener
  • Hello   i´m using a iphone 4s and upgraded spotify today.   i removed and installed the app, but i have no offline available button!   how to i get the music offline availa...
  • Josh
  • Community Legend
  • 591 Views
  • 4 replies
  • 0 likes
  • 591 Views
  • 4 replies
  • 0 likes

Premium Not Activating

Hey everyone,This morning, 10 hours ago, I renewed my spotify premium accountSince then it still appears as a "free account" on my phoneI've restarted the app as well as re downloaded it and logged outCan anyone help??Thank you!

  • Newbie
  • Hey everyone, This morning, 10 hours ago, I renewed my spotify premium account Since then it still appears as a "free account" on my phone I've restarted the app as well as re downloaded it and lo...
  • MichaelW
  • Community Legend
  • 411 Views
  • 1 replies
  • 0 likes
  • 411 Views
  • 1 replies
  • 0 likes

Songs Not Syncing

I've tried restarting Spotify, rebooting my phone, removing and resaving the album in question as well as toggling it between being available offline and not but I still can't get it to sync. It'd be great if this service I pay for worked consistentl...

  • Regular
  • I've tried restarting Spotify, rebooting my phone, removing and resaving the album in question as well as toggling it between being available offline and not but I still can't get it to sync. &nbsp...
  • JLBeaumont
  • Regular
  • 400 Views
  • 1 replies
  • 0 likes
  • 400 Views
  • 1 replies
  • 0 likes

Full Integration of Spotify on iOS devices for use with Car Stereos

Does anyone know if there are any plans for Spotify premium to be able to fully integrate, via USB, with car stereos? I have a 2014 Lexus and my ipod/iphone both connect via usb and i have full acccess to all playlists/artists/albums, etc. Will I eve...

  • Casual Listener
  • Does anyone know if there are any plans for Spotify premium to be able to fully integrate, via USB, with car stereos?   I have a 2014 Lexus and my ipod/iphone both connect via usb and i...
  • 373 Views
  • 0 replies
  • 0 likes
  • 373 Views
  • 0 replies
  • 0 likes

student discount troubles

I am having a problem with applying the student discount to my account. Last month I bought a 1 month subscription for 12.99 through iTunes. I left that expire completely but now when I try to purchase the student discount, through the website, it ta...

  • Casual Listener
  • I am having a problem with applying the student discount to my account. Last month I bought a 1 month subscription for 12.99 through iTunes. I left that expire completely but now when I try to purcha...
  • 575 Views
  • 0 replies
  • 1 likes
  • 575 Views
  • 0 replies
  • 1 likes

all local files suddenly won't play on iphone

today all of my local files started showing up as gray on my iphone. i've turned the playlist offline then online from both the computer and the phone. still nothing. i'm loathe to reinstall because it took about two hours to reinstall my playlist la...

  • Newbie
  • today all of my local files started showing up as gray on my iphone. i've turned the playlist offline then online from both the computer and the phone. still nothing. i'm loathe to reinstall because ...
  • jheeze
  • Music Fan
  • 1730 Views
  • 5 replies
  • 1 likes
  • 1730 Views
  • 5 replies
  • 1 likes

Solved!! Local files still hijack the lockscreen

This has been a bug for an insanely long time, and I can't believe that it's still a problem: Play a local file on your iOS client. Pause the track. Lock the screen. Marvel at how song information is still displayed on the lockscreen, with the playba...

  • Roadie
  • This has been a bug for an insanely long time, and I can't believe that it's still a problem:   Play a local file on your iOS client. Pause the track. Lock the screen. Marvel at how ...
  • MattSuda
  • Spotify Star
  • 1179 Views
  • 6 replies
  • 1 likes
  • 1179 Views
  • 6 replies
  • 1 likes

Local file disabled

Hello I don't speak english very well so I will be short ! I've upload some local files on my iphone with my computer but one of these are be disabled and I can't re-uploadThank you this is a screen : http://hpics.li/d62bc15The music is "la main sur ...

  • Newbie
  • Hello I don't speak english very well so I will be short ! 🙂 I've upload some local files on my iphone with my computer but one of these are be disabled and I can't re-upload Thank you this is a...
  • maximusmmiv
  • Music Fan
  • 361 Views
  • 1 replies
  • 0 likes
  • 361 Views
  • 1 replies
  • 0 likes

Problem on iPhone 5

Hi, I updated my spotify to version 2.1.0 on the 8th Dec on my iphone 5 (I am on version iOS 8.1.2). Since i updated when I try to open the app it pops up in a black screen and then shuts off. It does this no matter how many times i try to open the a...

  • Newbie
  • Hi,   I updated my spotify to version 2.1.0 on the 8th Dec on my iphone 5 (I am on version iOS 8.1.2). Since i updated when I try to open the app it pops up in a black screen and then...
  • Flixx
  • Community Legend
  • 562 Views
  • 3 replies
  • 0 likes
  • 562 Views
  • 3 replies
  • 0 likes

con Premium solo SHuffle????

Ciao, io ho attivato da mesi spotify premium sul mio iphone. Purtroppo ora riesco ad ascoltare la musica solo in modalità shuffle. è capitato anche voi? Come posso risolvere il problema? Grazie

  • Newbie
  • Ciao,   io ho attivato da mesi spotify premium sul mio iphone. Purtroppo ora riesco ad ascoltare la musica solo in modalità shuffle. è capitato anche voi? Come posso risolvere il problema? G...
  • user-removed
  • Not applicable
  • 1670 Views
  • 2 replies
  • 0 likes
  • 1670 Views
  • 2 replies
  • 0 likes

login failed

I'm a spotify user since 2011, I downloaded in the US, but now I live in Brazil. After the iPhone latest update, I cannot log in to my account anymore, it says the login failed because I can only use Spotify abriad for 14 days. I try changing the cou...

  • Newbie
  • I'm a spotify user since 2011, I downloaded in the US, but now I live in Brazil. After the iPhone latest update, I cannot log in to my account anymore, it says the login failed because I can only use...
  • 352 Views
  • 0 replies
  • 0 likes
  • 352 Views
  • 0 replies
  • 0 likes

Premium features on iOS

If you've got a question about syncing your music offline, we have a couple FAQs here: Listen offline With an active Internet connection, select a playlist. Tap Available Offline to ON at the top of the playlist. A green arrow will appear next to the...

  • Spotify
  • Spotify
  • If you've got a question about syncing your music offline, we have a couple FAQs here:    Listen offline With an active Internet connection, select a playlist. Tap Available Offli...
  • user-removed
  • Not applicable
  • 1362 Views
  • 5 replies
  • 2 likes
  • 1362 Views
  • 5 replies
  • 2 likes