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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 71856 Views
  • 16 replies
  • 37 likes
  • 71856 Views
  • 16 replies
  • 37 likes

Offline mode on iPhone won't synch

HiI just bought premium so that I could use spotyfi offline but it won't synch. I have enought storage on my iPhone 5S and I have tried to reinstal the program and restart the phone but the arrows that sould turn green are just grey!

  • Newbie
  • Hi I just bought premium so that I could use spotyfi offline but it won't synch. I have enought storage on my iPhone 5S and I have tried to reinstal the program and restart the phone but the arrow...
  • rbergma29
  • Gig Goer
  • 364 Views
  • 2 replies
  • 0 likes
  • 364 Views
  • 2 replies
  • 0 likes

Spotify won't detect local tracks on iPhone

I am having an issue with the detection of local tracks on my iPhone. I've created a playlist for offline use which contains music not available for streaming, however I own the files and have them both on my computer and synced to my iPhone using iT...

  • Newbie
  • I am having an issue with the detection of local tracks on my iPhone. I've created a playlist for offline use which contains music not available for streaming, however I own the files and have them b...
  • ashyfly
  • Regular
  • 1155 Views
  • 6 replies
  • 0 likes
  • 1155 Views
  • 6 replies
  • 0 likes

Only certain local files refuse to sync!

Earlier this week I noticed that Spotify stopped syncing certain local files onto my iOS app. A good chunk of my local files are grayed out. I have the file on my desktop version, but no matter what I try I can't play them on iOS (it just tells me if...

  • Regular
  • Earlier this week I noticed that Spotify stopped syncing certain local files onto my iOS app.   A good chunk of my local files are grayed out. I have the file on my desktop version, but no ...
  • MattSuda
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

In App address needed - "Show Licenses"

Kind of a strange request, but I’m looking for the specific address to the Settings > About > Show Licenses page in the iOS app. I wan’t my young son to be able to use Spotify, but don’t like that they built in a browser that can be accessed though t...

  • Casual Listener
  • Kind of a strange request, but I’m looking for the specific address to the Settings > About > Show Licenses page in the iOS app. I wan’t my young son to be able to use Spotify, but don’t l...
  • tjpoch
  • Casual Listener
  • 330 Views
  • 2 replies
  • 0 likes
  • 330 Views
  • 2 replies
  • 0 likes

Solved!! Spotify 2.2.0 issues with iPhone 5

After both an update of iOS and spotify, my iPhone crashes (Black screen and apple symbol) when I try to start spotify. Currently I am unable to use spotify on my mobile. Who has a fix for me?

  • Casual Listener
  • After both an update of iOS and spotify, my iPhone crashes (Black screen and apple symbol) when I try to start spotify. Currently I am unable to use spotify on my mobile. Who has a fix for me?
  • Marc-v-g
  • Casual Listener
  • 657 Views
  • 2 replies
  • 0 likes
  • 657 Views
  • 2 replies
  • 0 likes

Solved!! iPad iOS version 10 update

So when is the iPad going to get the same love that iPhone and iPod are getting with this latest update. Need shuffiling feature also!

  • Casual Listener
  • So when is the iPad going to get the same love that iPhone and iPod are getting with this latest update. Need shuffiling feature also!
  • jmtennapel
  • Casual Listener
  • 12218 Views
  • 59 replies
  • 17 likes
  • 12218 Views
  • 59 replies
  • 17 likes

Solved!! Selective syncing.

Hi, I'm not sure if this has been asked before but I tried googling it and also searched the forum for a bit but I couldnt find an answer.. My question is. I've litterally just started using Spotify and I was before this a heavy iTunes user. I had a ...

  • Newbie
  • Hi, I'm not sure if this has been asked before but I tried googling it and also searched the forum for a bit but I couldnt find an answer..   My question is. I've litterally just started u...
  • MattSuda
  • Spotify Star
  • 969 Views
  • 1 replies
  • 0 likes
  • cloud
    iOS
    iphone
    itunes
    local files
  • 969 Views
  • 1 replies
  • 0 likes

help

last day is normal today dead!!! after i login in, all the playlists have all been deleted. i already is premium account, my account is become normal now, please help to recover it i make the all playlist around 2 years!!!

  • Casual Listener
  • last day is normal  today dead!!!     after i login in, all the playlists have all been deleted. i already is premium account, my account is become normal now,   ...
  • OviiiOne
  • Community Legend
  • 383 Views
  • 1 replies
  • 0 likes
  • 383 Views
  • 1 replies
  • 0 likes

Spotify pausing the song when locking the iPhone

Hi, suddenly I am facing this issue, everytime that I lock the iPhone, Spotify pauses the song, just like the youtube app for example... Does anyone know what's the problem?

  • Newbie
  • Hi, suddenly I am facing this issue, everytime that I lock the iPhone, Spotify pauses the song, just like the youtube app for example... Does anyone know what's the problem?
  • 478 Views
  • 0 replies
  • 0 likes
  • 478 Views
  • 0 replies
  • 0 likes

Solved!! have started getting ads on my £4.99 a month Spotify account on ipad

Hi there,I have just recently purchased an iPad for which I immediately I downloaded spotiify. I have the £4.99 account but for whatever reason, I keep getting adverts when I play the songs from the ipad. This is not the case when I play music on my ...

  • Casual Listener
  • Hi there, I have just recently purchased an iPad for which I immediately I downloaded spotiify. I have the £4.99 account but for whatever reason, I keep getting adverts when I play the songs from th...
  • arodin
  • Casual Listener
  • 1517 Views
  • 7 replies
  • 0 likes
  • 1517 Views
  • 7 replies
  • 0 likes

Failure to Sync Songs?

So I never really had an issue syncing songs on my phone, only if the file was missing, which is fairly obvious. However, back in July my phone was stolen so I had to sync the songs to a different phone (it may be worth noting that I got the stolen p...

  • Newbie
  • So I never really had an issue syncing songs on my phone, only if the file was missing, which is fairly obvious. However, back in July my phone was stolen so I had to sync the songs to a different ph...
  • MattSuda
  • Spotify Star
  • 397 Views
  • 1 replies
  • 0 likes
  • 397 Views
  • 1 replies
  • 0 likes

Spotify won't sync - iPhone 4s - iOS 8.1.2.

Spotify won't sync on my iPhone 4s. I tried to fix it on several ways: reïnstal the application, log-in/log-out, check the space of my mobile and check the wifi. It just keeps syncing 1 of the 384. I have 5.2GB space avaible on my phone (should be en...

  • Casual Listener
  • Spotify won't sync on my iPhone 4s. I tried to fix it on several ways: reïnstal the application, log-in/log-out, check the space of my mobile and check the wifi. It just keeps syncing 1 of the 384. ...
  • Crimyclown
  • Casual Listener
  • 587 Views
  • 1 replies
  • 0 likes
  • 587 Views
  • 1 replies
  • 0 likes

Premium not working on iphone

I bought premium. According to the board, I had to make play lists available offline on my desktop. Did that. Updated spotify on my iPhone 5c and it allowed me to make two playlists available offline but the others won't. Arrows won't turn green. Hel...

  • Newbie
  • I bought premium. According to the board, I had to make play lists available offline on my desktop. Did that. Updated spotify on my iPhone 5c and it allowed me to make two playlists available offline...
  • 284 Views
  • 0 replies
  • 0 likes
  • 284 Views
  • 0 replies
  • 0 likes

Solved!! Connect - iPhone to iPad?

Quick question really - looking at upgrading to premium for connect, but it'd only be viable for me if I could have my iPad plugged in to my amp and control it by my phone, is this doable or can you only control the desktop version? Cheers!

  • Music Fan
  • Quick question really - looking at upgrading to premium for connect, but it'd only be viable for me if I could have my iPad plugged in to my amp and control it by my phone, is this doable or can you ...
  • tomdotcom
  • Music Fan
  • 5595 Views
  • 2 replies
  • 0 likes
  • 5595 Views
  • 2 replies
  • 0 likes

I don't have an option for to follow a friend

I have found the person I want to follow but when I go to thier profile it doesn't give me an option to follow them...It doesn't even show me what music they have, but I have seen this persons account and she has several playlists etcCan anyone help?...

  • Casual Listener
  • I have found the person I want to follow but when I go to thier profile it doesn't give me an option to follow them... It doesn't even show me what music they have, but I have seen this persons acco...
  • 254 Views
  • 0 replies
  • 0 likes
  • 254 Views
  • 0 replies
  • 0 likes

iPhone Spotify-Family and Shuffle?

Hey Everyone, So, I added my wife up to the Spotify family plan with her iPhone 5 with me as the main admin using an S4 etc. Here's the thing. She cannot just play a track or album in order whereas I can. All she can do, it seems, is choose something...

  • Newbie
  • Hey Everyone,   So, I added my wife up to the Spotify family plan with her iPhone 5 with me as the main admin using an S4 etc. Here's the thing. She cannot just play a track or album in orde...
  • Jordi
  • Community Legend
  • 511 Views
  • 1 replies
  • 0 likes
  • 511 Views
  • 1 replies
  • 0 likes

Solved!! Sonos Spotify Playlist problem

My standalone Spotify A/C is not showing any saved Spotify playlist made when using Spotify within Sonos. I made it over 24hrs ago and it still says "Loading" in the standalone Spotify??

  • Regular
  • My standalone Spotify A/C is not showing any saved Spotify playlist made when using Spotify within Sonos. I made it over 24hrs ago and it still says "Loading" in the standalone Spotify??
  • Stewron
  • Regular
  • 812 Views
  • 1 replies
  • 0 likes
  • 812 Views
  • 1 replies
  • 0 likes

Iphone 5 not showing up under devices

Hi guys. My iphone 5 (IOS 8.1.2) don't show up under devices in my desktop app. I have tried everything spotify suggests in their support, but the problem is still there.

  • Newbie
  • Hi guys. My iphone 5 (IOS 8.1.2) don't show up under devices in my desktop app. I have tried everything spotify suggests in their support, but the problem is still there.  
  • 505 Views
  • 0 replies
  • 0 likes
  • devices
    iOS
    iphone
    local files
  • 505 Views
  • 0 replies
  • 0 likes

Offline playback cutting out whilst downloading webpage

I have Spotify Premium and am playing a song in offline mode. I have a 4G data connection and am downloading a webpage in Safari - if the webpage is large enough (ie image-heavy) then the stream will cut out. Is it not playing a locally cached versio...

  • Music Fan
  • I have Spotify Premium and am playing a song in offline mode. I have a 4G data connection and am downloading a webpage in Safari - if the webpage is large enough (ie image-heavy) then the stream will...
  • alagemo
  • Music Fan
  • 1182 Views
  • 5 replies
  • 0 likes
  • 1182 Views
  • 5 replies
  • 0 likes

Solved!! Spotify Free Mobile App Playlists Not Updating

My Spotify Playlist ony computer is different than the Spotify Playlist on my phone. The same playlist on my phone has less tracks from the same playlist on my computer.iPhone 4siOS 8.1.1

  • Casual Listener
  • My Spotify Playlist ony computer is different than the Spotify Playlist on my phone. The same playlist on my phone has less tracks from the same playlist on my computer. iPhone 4s iOS 8.1.1
  • ambivalentine
  • Casual Listener
  • 1076 Views
  • 2 replies
  • 0 likes
  • Songs missing ios
  • 1076 Views
  • 2 replies
  • 0 likes