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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62801 Views
  • 16 replies
  • 37 likes
  • 62801 Views
  • 16 replies
  • 37 likes

Spotify not loading

So many of my playlists kind of disappeared. They just say "Loading..." I have also not been able to search within the app for about a week. now I cant search and my favorite lists arent populating. these lists are not an option under "recover playli...

  • Newbie
  • So many of my playlists kind of disappeared. They just say "Loading..."   I have also not been able to search within the app for about a week.   now I cant search and my favorite li...
  • 360 Views
  • 0 replies
  • 0 likes
  • 360 Views
  • 0 replies
  • 0 likes

stuck

my favorite album has become stuck in shuffel mode when i first signed up i was able to listen to the entire album all others work

  • Newbie
  • my favorite album has become stuck in shuffel mode when i first signed up i was able to listen to the entire album all others work
  • MichaelJerzak
  • Composer
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Can't deactivate premium

So this might not be the right place to post this but I cannot find anywhere else to call and talk to someone for support. I bought my cousin a premium account for her birthday, but long story short she's in a bit of trouble and won't be needing it f...

  • Newbie
  • So this might not be the right place to post this but I cannot find anywhere else to call and talk to someone for support.   I bought my cousin a premium account for her birthday, but long s...
  • SwizzSwizzy
  • Casual Listener
  • 326 Views
  • 2 replies
  • 0 likes
  • 326 Views
  • 2 replies
  • 0 likes

Solved!! Cannot choose what song to listen to???

I downloaded Spotify on my Ipod just a few days ago, and cannot play individual songs. It only gives me the option to "shuffle." On my brother's iphone, he's using free (never started a free trial for premium), he can pick any individual song. What i...

  • Casual Listener
  • I downloaded Spotify on my Ipod just a few days ago, and cannot play individual songs. It only gives me the option to "shuffle."  On my brother's iphone, he's using free (never started a free tr...
  • MattSuda
  • Spotify Star
  • 2201 Views
  • 4 replies
  • 0 likes
  • 2201 Views
  • 4 replies
  • 0 likes

Solved!! Some local files on my iphone have become un-synced and I can't get them to re-sync

Hi all, After downloading the latest iOS update, some local files on my iphone have become un-synced with my macbook pro and will not play on my iphone. The songs play just fine on my macbook in the correct playlists. I have tried restarting my phone...

  • Casual Listener
  • Hi all,   After downloading the latest iOS update, some local files on my iphone have become un-synced with my macbook pro and will not play on my iphone. The songs play just fine on my macb...
  • MattSuda
  • Spotify Star
  • 1017 Views
  • 1 replies
  • 0 likes
  • 1017 Views
  • 1 replies
  • 0 likes

Show album art for local / synced music on iOS

Feature request: Sync and display album art for non-spotify music that I sync over from my desktop. In older versions of Spotify for iOS, it used to display the album art when playing a song. Now I get a musical note I miss my album art

Sad musical note
  • Casual Listener
  • Feature request: Sync and display album art for non-spotify music that I sync over from my desktop. In older versions of Spotify for iOS, it used to display the album art when playing a song. Now I g...
  • MattSuda
  • Spotify Star
  • 4272 Views
  • 11 replies
  • 1 likes
  • Desktop
    iOS
    Your Music
  • 4272 Views
  • 11 replies
  • 1 likes

On computer tracks no longer sync onto iPhone

My iPhone (iOS updated its Spotify about an hour ago. ALL my owned tracks that I had synced from my computer disappeared. I tried resyncin them according to the instructions. No, I did not see the "songs magically appearing", as it says in the instru...

  • Newbie
  • My iPhone (iOS 😎 updated its Spotify about an hour ago. ALL my owned tracks that I had synced from my computer disappeared. I tried resyncin them according to the instructions. No, I did not s...
  • 438 Views
  • 0 replies
  • 0 likes
  • 438 Views
  • 0 replies
  • 0 likes

Phone doesn't recognize my Premium

Since the last update my Spotify App on my iPhone doesn't recognize my Premium account anymore. On my Mac it still says I have a Premium account.

  • Casual Listener
  • Since the last update my Spotify App on my iPhone doesn't recognize my Premium account anymore. On my Mac it still says I have a Premium account.
  • kbrooksc
  • Community Legend
  • 713 Views
  • 4 replies
  • 0 likes
  • 713 Views
  • 4 replies
  • 0 likes

Anyone else lose local cover art?

After I updated my iPhone 5S to the most recent version (which SUCKS!!!), all of my local files no longer play with the cover art (which is on the computer). I deleted the app and then reinstalled it - and still, when I sync my files no artwork appea...

  • Regular
  • After I updated my iPhone 5S to the most recent version (which SUCKS!!!), all of my local files no longer play with the cover art (which is on the computer). I deleted the app and then reinstalled it...
  • JackR11
  • Casual Listener
  • 687 Views
  • 3 replies
  • 0 likes
  • 687 Views
  • 3 replies
  • 0 likes

Solved!! Album covers

My album covers won't load on my iphone (i.e. in playlists, my music). I honestly get annoyed when the picture is not showing up. I was wondering how to get them back. Please help! Thanks!

  • Newbie
  • My album covers won't load on my iphone (i.e. in playlists, my music). I honestly get annoyed when the picture is not showing up. I was wondering how to get them back. Please help! Thanks!
  • MattSuda
  • Spotify Star
  • 2398 Views
  • 6 replies
  • 1 likes
  • 2398 Views
  • 6 replies
  • 1 likes

Photos in albums??

When I am Offline in my iphone. I can´t see the pictures of the album, I just see this picture!!!!

  • Casual Listener
  • When I am Offline in my iphone. I can´t see the pictures of the album, I just see this picture!!!!
  • MattSuda
  • Spotify Star
  • 689 Views
  • 3 replies
  • 0 likes
  • 689 Views
  • 3 replies
  • 0 likes

Solved!! No pics in the player shown

guys when i want to listen new songs my phone won't show tthe album pic but the predefinite pic for songs

  • Casual Listener
  • guys when i want to listen new songs my phone won't show tthe album pic but the predefinite pic for songs
  • MattSuda
  • Spotify Star
  • 744 Views
  • 2 replies
  • 0 likes
  • 744 Views
  • 2 replies
  • 0 likes

Solved!! No covers ?

When I listen to songs, but didn´t download them yet, I can see the covers, but after downloading the songs to my playlists I can´t see the covers anymore. Does anyone have an idea why ?I'm using an Ipod Touch 5th gerneration ! Thanks

  • Casual Listener
  • When I listen to songs, but didn´t download them yet, I can see the covers, but after downloading the songs to my playlists I can´t see the covers anymore. Does anyone have an idea why ? I'm using a...
  • MattSuda
  • Spotify Star
  • 1154 Views
  • 3 replies
  • 0 likes
  • covers
  • 1154 Views
  • 3 replies
  • 0 likes

Solved!! Song artwork not there

When playing my playlist on my iPhone non of the song artwork shows up when on the lock screen or in the app unlocked in full screen!

  • Casual Listener
  • When playing my playlist on my iPhone non of the song artwork shows up when on the lock screen or in the app unlocked in full screen!
  • MattSuda
  • Spotify Star
  • 2278 Views
  • 7 replies
  • 1 likes
  • 2278 Views
  • 7 replies
  • 1 likes

Solved!! Problem with cover

If i listen music with spotify on my iphone, i can't see the cover of the music im listening?

  • Newbie
  • If i listen music with spotify on my iphone, i can't see the cover of the music im listening?
  • MattSuda
  • Spotify Star
  • 1342 Views
  • 3 replies
  • 0 likes
  • 1342 Views
  • 3 replies
  • 0 likes

Solved!! No album cover!

I've had Spotify premium for a little over a month and ive noticed there's never the album cover for any of the songs! Please fix this it's verry annoying.

  • Newbie
  • I've had Spotify premium for a little over a month and ive noticed there's never the album cover for any of the songs! Please fix this it's verry annoying.
  • MattSuda
  • Spotify Star
  • 1136 Views
  • 2 replies
  • 1 likes
  • 1136 Views
  • 2 replies
  • 1 likes

Solved!! Artwork not showing

Recently when using spotify on my iPhone 5s (iOS 8.1) album artwork has stopped showing on the main screen while playing a song with the app open. It just shows a black screen with a musical note. This is the same with the lock screen

  • Newbie
  • Recently when using spotify on my iPhone 5s (iOS 8.1) album artwork has stopped showing on the main screen while playing a song with the app open. It just shows a black screen with a musical note. Th...
  • MattSuda
  • Spotify Star
  • 666 Views
  • 2 replies
  • 0 likes
  • 666 Views
  • 2 replies
  • 0 likes

Solved!! I need the ALBUM WORK TO SHOW!!!

It's really bothering me that I can't see the album work. so please fix it. Or I may switch to BEATS

  • Casual Listener
  • It's really bothering me that I can't see the album work. so please fix it. Or I may switch to BEATS
  • MattSuda
  • Spotify Star
  • 650 Views
  • 8 replies
  • 0 likes
  • 650 Views
  • 8 replies
  • 0 likes

Solved!! Album Artwork not showing in "Now Playing" or Lockscreen

Relevant information before I detail the issue:iPhone 6 Plus 128GB, iOS 8.1Spotify Version: 2.0.0.1643This applies to all songs & albums. Album artwork is only displayed when the player is minimized (see attached screenshot).In the Lockscreen and now...

  • Casual Listener
  • Relevant information before I detail the issue: iPhone 6 Plus 128GB, iOS 8.1 Spotify Version: 2.0.0.1643 This applies to all songs & albums. Album artwork is only displayed when the play...
  • RichardP7
  • Music Fan
  • 6876 Views
  • 7 replies
  • 0 likes
  • 6876 Views
  • 7 replies
  • 0 likes

Solved!! Offline mode no album art(again)

While you are scrolling your playlist you can see the album art but not in the music player V: 2.0.0.1643

  • Visitor
  • While you are scrolling your playlist you can see the album art but not in the music player V: 2.0.0.1643
  • MattSuda
  • Spotify Star
  • 489 Views
  • 2 replies
  • 0 likes
  • 489 Views
  • 2 replies
  • 0 likes