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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69533 Views
  • 16 replies
  • 37 likes
  • 69533 Views
  • 16 replies
  • 37 likes

student discount troubles

I am having a problem with applying the student discount to my account. Last month I bought a 1 month subscription for 12.99 through iTunes. I left that expire completely but now when I try to purchase the student discount, through the website, it ta...

  • Casual Listener
  • I am having a problem with applying the student discount to my account. Last month I bought a 1 month subscription for 12.99 through iTunes. I left that expire completely but now when I try to purcha...
  • 582 Views
  • 0 replies
  • 1 likes
  • 582 Views
  • 0 replies
  • 1 likes

all local files suddenly won't play on iphone

today all of my local files started showing up as gray on my iphone. i've turned the playlist offline then online from both the computer and the phone. still nothing. i'm loathe to reinstall because it took about two hours to reinstall my playlist la...

  • Newbie
  • today all of my local files started showing up as gray on my iphone. i've turned the playlist offline then online from both the computer and the phone. still nothing. i'm loathe to reinstall because ...
  • jheeze
  • Music Fan
  • 1743 Views
  • 5 replies
  • 1 likes
  • 1743 Views
  • 5 replies
  • 1 likes

Solved!! Local files still hijack the lockscreen

This has been a bug for an insanely long time, and I can't believe that it's still a problem: Play a local file on your iOS client. Pause the track. Lock the screen. Marvel at how song information is still displayed on the lockscreen, with the playba...

  • Roadie
  • This has been a bug for an insanely long time, and I can't believe that it's still a problem:   Play a local file on your iOS client. Pause the track. Lock the screen. Marvel at how ...
  • MattSuda
  • Spotify Star
  • 1194 Views
  • 6 replies
  • 1 likes
  • 1194 Views
  • 6 replies
  • 1 likes

Local file disabled

Hello I don't speak english very well so I will be short ! I've upload some local files on my iphone with my computer but one of these are be disabled and I can't re-uploadThank you this is a screen : http://hpics.li/d62bc15The music is "la main sur ...

  • Newbie
  • Hello I don't speak english very well so I will be short ! 🙂 I've upload some local files on my iphone with my computer but one of these are be disabled and I can't re-upload Thank you this is a...
  • maximusmmiv
  • Music Fan
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

Problem on iPhone 5

Hi, I updated my spotify to version 2.1.0 on the 8th Dec on my iphone 5 (I am on version iOS 8.1.2). Since i updated when I try to open the app it pops up in a black screen and then shuts off. It does this no matter how many times i try to open the a...

  • Newbie
  • Hi,   I updated my spotify to version 2.1.0 on the 8th Dec on my iphone 5 (I am on version iOS 8.1.2). Since i updated when I try to open the app it pops up in a black screen and then...
  • Flixx
  • Community Legend
  • 568 Views
  • 3 replies
  • 0 likes
  • 568 Views
  • 3 replies
  • 0 likes

con Premium solo SHuffle????

Ciao, io ho attivato da mesi spotify premium sul mio iphone. Purtroppo ora riesco ad ascoltare la musica solo in modalità shuffle. è capitato anche voi? Come posso risolvere il problema? Grazie

  • Newbie
  • Ciao,   io ho attivato da mesi spotify premium sul mio iphone. Purtroppo ora riesco ad ascoltare la musica solo in modalità shuffle. è capitato anche voi? Come posso risolvere il problema? G...
  • user-removed
  • Not applicable
  • 1696 Views
  • 2 replies
  • 0 likes
  • 1696 Views
  • 2 replies
  • 0 likes

login failed

I'm a spotify user since 2011, I downloaded in the US, but now I live in Brazil. After the iPhone latest update, I cannot log in to my account anymore, it says the login failed because I can only use Spotify abriad for 14 days. I try changing the cou...

  • Newbie
  • I'm a spotify user since 2011, I downloaded in the US, but now I live in Brazil. After the iPhone latest update, I cannot log in to my account anymore, it says the login failed because I can only use...
  • 359 Views
  • 0 replies
  • 0 likes
  • 359 Views
  • 0 replies
  • 0 likes

Premium features on iOS

If you've got a question about syncing your music offline, we have a couple FAQs here: Listen offline With an active Internet connection, select a playlist. Tap Available Offline to ON at the top of the playlist. A green arrow will appear next to the...

  • Spotify
  • Spotify
  • If you've got a question about syncing your music offline, we have a couple FAQs here:    Listen offline With an active Internet connection, select a playlist. Tap Available Offli...
  • user-removed
  • Not applicable
  • 1373 Views
  • 5 replies
  • 2 likes
  • 1373 Views
  • 5 replies
  • 2 likes

Album Artwork

Does this happen to anyone else or just me, but when every I save an album from the app onto my iPhone and make it so it can be played for offline mode the album artwork never shows up? Please help, thank you

  • Newbie
  • Does this happen to anyone else or just me, but when every I save an album from the app onto my iPhone and make it so it can be played for offline mode the album artwork never shows up? Please help, ...
  • MattSuda
  • Spotify Star
  • 498 Views
  • 1 replies
  • 0 likes
  • Windows
  • 498 Views
  • 1 replies
  • 0 likes

Albums missing...

Hi, Why is it that if I Look on the page which you can see on this you URL : https://open.spotify.com/artist/6MxlVTY6PmY8Nyn16fvxtbI can see all the albums and tracks of this artist but if I try to open them they don't showup at all or only a few tra...

  • Newbie
  • Hi, Why is it that if I Look on the page which you can see on this you URL : https://open.spotify.com/artist/6MxlVTY6PmY8Nyn16fvxtb I can see all the albums and tracks of this artist but if I try...
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes

Link to Facebook - Old Spoti account

Hi all, I got quite an old Spotify account , with nickname "aresito" ; thing is , when trying to link it with my current FaceBook account, this seems not to be working as expected. When I go to Social - Facebook, I get just a blank page on my browser...

  • Newbie
  • Hi all, I got quite an old Spotify account , with nickname "aresito" ; thing is , when trying to link it with my current FaceBook account, this seems not to be working as expected. When I go to Soc...
  • kbrooksc
  • Community Legend
  • 369 Views
  • 1 replies
  • 0 likes
  • 369 Views
  • 1 replies
  • 0 likes

Out of sync between my iphone and my mac

Hello, My spotify lists that appear on my computer (Mac) are out of sync with my iphone lists. The songs are the same but the appear in different order. Can anyone tell me how to syncronize this? I have already tried and follow the instructions to ma...

  • Newbie
  • Hello,    My spotify lists that appear on my computer (Mac) are out of sync with my iphone lists.  The songs are the same but the appear in different order. Can anyone tell me ...
  • 380 Views
  • 0 replies
  • 0 likes
  • 380 Views
  • 0 replies
  • 0 likes

Search facility fails after veiwing a track in full screen mode - I Pad 4

Ok, I have a playlist of come 650 songs, when I select a full screen image of the song I’m playing and then select 'Hide' and then perform a search it will not perform this action from the playlist I'm playing. If I perform a search whilst not in thi...

  • Casual Listener
  • Ok, I have a playlist of come 650 songs, when I select a full screen image of the song I’m playing and then select 'Hide' and then perform a search it will not perform this action from the playl...
  • meahtenoha
  • Spotify
  • 534 Views
  • 2 replies
  • 0 likes
  • 534 Views
  • 2 replies
  • 0 likes

Can't hear offline

I have paid for premium, but when I use the "offline" mode appears a little gray sign beside of the song even if I'm connected to internet. And then I disconnect the internet and can't hear music offline.

  • Newbie
  • I have paid for premium, but when I use the "offline" mode appears a little gray sign beside of the song even if I'm connected to internet. And then I disconnect the internet and can't hear music off...
  • Amarro
  • Community Legend
  • 525 Views
  • 1 replies
  • 0 likes
  • 525 Views
  • 1 replies
  • 0 likes

Solved!! Music stops playing when screen locks

This just started happening, the music stops playing when the screen auto-locks or i press the lock button. This happens on aux cable and via Airplay and ofcourse on speaker. I've had Spotify on my phone for over 2 years and this has never happened b...

  • Casual Listener
  • This just started happening, the music stops playing when the screen auto-locks or i press the lock button. This happens on aux cable and via Airplay and ofcourse on speaker. I've had Spotify on my p...
  • kjriisne
  • Casual Listener
  • 10703 Views
  • 1 replies
  • 0 likes
  • 10703 Views
  • 1 replies
  • 0 likes

No album art on iOS iPhone 6

Alright, so here's the problem. I do see thumbnails of album art, but I don't get get album art when I switch to the page of the current song that's playing. However, it does show up in Radio mode. The only time when its doesn't function is when I pl...

  • Casual Listener
  • Alright, so here's the problem. I do see thumbnails of album art, but I don't get get album art when I switch to the page of the current song that's playing. However, it does show up in Radio mode. T...
  • DJ_Psymon
  • Casual Listener
  • 4797 Views
  • 21 replies
  • 0 likes
  • 4797 Views
  • 21 replies
  • 0 likes

Apps on Spotify Mobile

It is there anyway to sync my spotify apps eg NME on my ipad please?

  • Visitor
  • It is there anyway to sync my spotify apps eg NME on my ipad please?
  • MichaelW
  • Community Legend
  • 481 Views
  • 1 replies
  • 0 likes
  • Apps
  • 481 Views
  • 1 replies
  • 0 likes

offline numbres

Hi everyone, I'm Imade and a Happy Spotify Premium user.I'm aware of the fact that the max. offline numbres is still 3333 numbres, but here comes my quetion; Is there a way i can see how much offline numbres i currently have?it's about an iPhone 6 wo...

  • Newbie
  • Hi everyone,   I'm Imade and a Happy Spotify Premium user. I'm aware of the fact that the max. offline numbres is still 3333 numbres, but here comes my quetion; Is there a way i can see h...
  • 386 Views
  • 0 replies
  • 0 likes
  • 386 Views
  • 0 replies
  • 0 likes