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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 80671 Views
  • 19 replies
  • 37 likes
  • 80671 Views
  • 19 replies
  • 37 likes

Solved!! Playlist name highlighted in bold characters?

Hi all,Has anyone a clue why this particular playlist named 'Hello!' is displayed in bold characters and all other playlists are not. From what I am aware, I'm not following this playlist nor is this playlist available offline. Please advice,Im not s...

  • Newbie
  • Hi all, Has anyone a clue why this particular playlist named 'Hello!' is displayed in bold characters and all other playlists are not.  From what I am aware, I'm not following this playlist no...
  • Carina
  • Community Legend
  • 4901 Views
  • 1 replies
  • 0 likes
  • 4901 Views
  • 1 replies
  • 0 likes

Lost all my music please help!

I lost every play list i follow and have made. The playlists I have made had well over 150 songs a piece! Please help me get them back.-Monthly payment was made-I am signed in to the right accountPlease help!

  • Casual Listener
  • I lost every play list i follow and have made. The playlists I have made had well over 150 songs a piece! Please help me get them back. -Monthly payment was made -I am signed in to the right accoun...
  • Carina
  • Community Legend
  • 1012 Views
  • 4 replies
  • 0 likes
  • 1012 Views
  • 4 replies
  • 0 likes

ive not been upgraded?!?!

i just upgraded my spotify but it hasn't gone onto premium yet, what do i do, or do i just have to wait? and responses welcome!

  • Newbie
  • i just upgraded my spotify but it hasn't gone onto premium yet, what do i do, or do i just have to wait? and responses welcome!
  • Carina
  • Community Legend
  • 431 Views
  • 3 replies
  • 0 likes
  • 431 Views
  • 3 replies
  • 0 likes

Iphone App Flow

Dear Spotify, This is the first time I'm writing to you, and I'd have wrote sooner but ya'll don't make it easy to get in contact. Love me, I pay $10 a month for a service I don't think is worth it, but I'm addicted now. Wouldn't you have liked me to...

  • Casual Listener
  • Dear Spotify,    This is the first time I'm writing to you, and I'd have wrote sooner but ya'll don't make it easy to get in contact. Love me, I pay $10 a month for a service I don't th...
  • Carina
  • Community Legend
  • 422 Views
  • 3 replies
  • 0 likes
  • 422 Views
  • 3 replies
  • 0 likes

Syncing Issue - Laptop to iPhone (Playlists Only)

If I make any changes from my desktop to Playlists, they do not update on the corresponding iPhone playlist. If I add a song though, I can see it immediately on my iPhone. Whats going on with this? iPhone 5s, newest update to iOS

  • Casual Listener
  • If I make any changes from my desktop to Playlists, they do not update on the corresponding iPhone playlist. If I add a song though, I can see it immediately on my iPhone. Whats going on with this? ...
  • jgrasso755
  • Casual Listener
  • 654 Views
  • 2 replies
  • 0 likes
  • 654 Views
  • 2 replies
  • 0 likes

"Song not synced" message when I try to shuffle anything

I have a free account. Spotify works on my PC but not on my iphone. It's quite frustrating. I cannot stream anything. iphone6, ios8.0.2, spotify 1.8.0.2444 when i press a playlist or radio station i get the message: "song not synced." if i turn on "h...

  • Regular
  • I have a free account. Spotify works on my PC but not on my iphone. It's quite frustrating. I cannot stream anything.   iphone6, ios8.0.2, spotify 1.8.0.2444   when i press a playli...
  • Mikayla_M
  • Casual Listener
  • 1203 Views
  • 4 replies
  • 1 likes
  • 1203 Views
  • 4 replies
  • 1 likes

Interface problems with iPad 2

Hello everyone. I'm attaching these 3 screenshots where you can clearly see the problem I am refering to. Basically whenever I open the Spotify app, I'm getting this "s-something" instead of the respective graphic. Tried to delete app, restart iPad a...

  • Visitor
  • Hello everyone. I'm attaching these 3 screenshots where you can clearly see the problem I am refering to. Basically whenever I open the Spotify app, I'm getting this "s-something" instead of the resp...
  • 348 Views
  • 0 replies
  • 0 likes
  • 348 Views
  • 0 replies
  • 0 likes

Trotz Bezahlung kein Premium-Kunde?!?!

Guten Tag! Nachdem ich ein paar Monate bezahlt habe und den Premium-Account nutzen konnte, musste ich nun feststellen, dass ich nur noch den gratis-Account habe. Woran liegt das? Sie können doch über Paypal abbuchen, was Sie bisher ja auch immer geta...

  • Casual Listener
  • Guten Tag!   Nachdem ich ein paar Monate bezahlt habe und den Premium-Account nutzen konnte, musste ich nun feststellen, dass ich nur noch den gratis-Account habe. Woran liegt das? Sie könne...
  • 381 Views
  • 0 replies
  • 0 likes
  • 381 Views
  • 0 replies
  • 0 likes

Music stops playing when iPhone locked or app is closed

I use Spotify in my car a lot, but in order to save battery I turn the screen off (the phone is in a stand) but recently the app will stop playing music when the app is closed (hitting the home button) or when the phone is locked I am a spotify Premi...

  • Casual Listener
  • I use Spotify in my car a lot, but in order to save battery I turn the screen off (the phone is in a stand) but recently the app will stop playing music when the app is closed (hitting the home butto...
  • afbarnes
  • Casual Listener
  • 1983 Views
  • 3 replies
  • 0 likes
  • 1983 Views
  • 3 replies
  • 0 likes

Can't sync spotify with offline mode

Hello I've bought spotify premium about a week and a half ago and I don't understand why I can't listen to any music offline. This happens on my phone and ipad. I have enough storage space to do so. Can anyone help?

  • Casual Listener
  • Hello I've bought spotify premium about a week and a half ago and I don't understand why I can't listen to any music offline. This happens on my phone and ipad. I have enough storage space to do so. ...
  • Ginrot
  • Casual Listener
  • 2125 Views
  • 7 replies
  • 1 likes
  • 2125 Views
  • 7 replies
  • 1 likes

Can't login to apps on IPad or iPhone, no problem loging into website

Updated apps, changed PW 3 times, website works fine to login but can't login to iPad or iPhone.Deleted apps & reinstalled them. No luck w same username & PW from website. Frustrating....

  • Newbie
  • Updated apps, changed PW 3 times, website works fine to login but can't login to iPad or iPhone. Deleted apps & reinstalled them. No luck w same username & PW from website. Frustrating....
  • Carina
  • Community Legend
  • 510 Views
  • 1 replies
  • 0 likes
  • 510 Views
  • 1 replies
  • 0 likes

su IPhone con account Premium funziona solo in modalità SHUFFLE!

Da alcuni giorni il mio account Premium funziona solo in modalità shuffle su IPhone, mentre è ok sugli altri dispositivi

  • Newbie
  • Da alcuni giorni il mio account Premium funziona solo in modalità shuffle su IPhone, mentre è ok sugli altri dispositivi
  • MichaelW
  • Community Legend
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes

Iphone 6 PLUS, NO picture display

Hello, I have the latest update from IOS 8.1 on my IPhone 6 PLUS. However; when I play music, there is no picture display instead of a music "note" picture on every song that I play. I think this is a bug or needs to be fixed. The picture of the albu...

  • Newbie
  • Hello, I have the latest update from IOS 8.1 on my IPhone 6 PLUS. However; when I play music, there is no picture display instead of a music "note" picture on every song that I play. I think this is ...
  • Shubsk
  • Newbie
  • 878 Views
  • 2 replies
  • 0 likes
  • 878 Views
  • 2 replies
  • 0 likes

Maps an spotify issue

Hi, when using google maps with spotify, the songs cut out for a couple of seconds, every 10-15 seconds, almost like it is buffering. This happens on iphone maps too. I have premium and am playing the music offline. What could cause this and how can ...

  • Casual Listener
  • Hi, when using google maps with spotify, the songs cut out for a couple of seconds, every 10-15 seconds, almost like it is buffering. This happens on iphone maps too. I have premium and am playing th...
  • Matty1995
  • Casual Listener
  • 643 Views
  • 2 replies
  • 0 likes
  • 643 Views
  • 2 replies
  • 0 likes

Sonos often says "Connection to Spotify was lost"

I use Sonos to access my premium Spoitify account. I have an ATT DSL connection that normaly works at about 2.4 Mb. I have been getting frequent connection to Spotify lost messages with multiple track jumps on restart. I check the bandwidth and while...

  • Visitor
  • I use Sonos to access my premium Spoitify account.  I have an ATT DSL connection that normaly works at about 2.4 Mb. I have been getting frequent connection to Spotify lost messages with  m...
  • Peter__
  • Community Legend
  • 758 Views
  • 1 replies
  • 0 likes
  • 758 Views
  • 1 replies
  • 0 likes

Solved!! Spotify connect controling unknown device not on network

I've been having an issue with Spotify on my iphone the past couple of days, where it says "You are now controling Rob's Iphone". I don't know who that is, and it is doing it no matter where I am (across thee separate wireless networks, including one...

  • Casual Listener
  • I've been having an issue with Spotify on my iphone the past couple of days, where it says "You are now controling Rob's Iphone". I don't know who that is, and it is doing it no matter where I am (ac...
  • a2597
  • Casual Listener
  • 1246 Views
  • 2 replies
  • 0 likes
  • 1246 Views
  • 2 replies
  • 0 likes

Some songs won't play

I installed spotify on my iPhone 6, and after deleting almost all my apps and pictures to have enough space to Get my playlists offline, And finally all my songs synced. But som songes just won't play, doesn't matter if im connected to wi-fi or use m...

  • Casual Listener
  • I installed spotify on my iPhone 6, and after deleting almost all my apps and pictures to have enough space to Get my playlists offline, And finally all my songs synced. But som songes just won't pla...
  • Malinsteph
  • Casual Listener
  • 503 Views
  • 2 replies
  • 0 likes
  • 503 Views
  • 2 replies
  • 0 likes

CUENTA UNLIMITED

HOLA!! Tengo una cuenta unlimited, hasta ahora la he usado en mi PC, pero me he comprado una tablet y no va el unlimited, me salen anuncios. He desistalado el Spotify del PC, y nada ha ocurrido con la tablet, sino teneindo publicidada aunque estoy pa...

  • Newbie
  • HOLA!! Tengo una cuenta unlimited, hasta ahora la he usado en mi PC, pero me he comprado una tablet y no va el unlimited, me salen anuncios. He desistalado el Spotify del PC, y nada ha ocurrido con...
  • Peter__
  • Community Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes