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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 63073 Views
  • 16 replies
  • 37 likes
  • 63073 Views
  • 16 replies
  • 37 likes

No album art with offline playlist - Is it ever tested?

I'm a premium subscriber and generally find Spotify a good product and service. However I do wonder if anyone actually tests the software before it is released? How long would it have taken to find out that the album art does not appear for offline p...

  • Newbie
  • I'm a premium subscriber and generally find Spotify a good product and service. However I do wonder if anyone actually tests the software before it is released? How long would it have taken to find o...
  • Carina
  • Community Legend
  • 517 Views
  • 1 replies
  • 1 likes
  • 517 Views
  • 1 replies
  • 1 likes

Spotify connect not working with Yamaha v475 receiver

Hi! I've just bought a Yamaha RX-v475 receiver and I am not able to see the receiver on the Spotify connect list. I've updated the receiver firmware and my iphone is running under ios 8.1. Please help, I need to know if it is a software problem or ha...

  • Casual Listener
  • Hi!   I've just bought a Yamaha RX-v475 receiver and I am not able to see the receiver on the Spotify connect list. I've updated the receiver firmware and my iphone is running under ios 8.1....
  • GustafH
  • Casual Listener
  • 1523 Views
  • 6 replies
  • 0 likes
  • 1523 Views
  • 6 replies
  • 0 likes

Some songs have stopped playing!

Hi All, I couldn't find an exact answer to this so thought i'd try here. I've got an iPhone 6 and spotify premium account which Ive had for ages. Over the last few months, some of my songs within my playlists (all set to available offline) have becom...

  • Casual Listener
  • Hi All,    I couldn't find an exact answer to this so thought i'd try here.    I've got an iPhone 6 and spotify premium account which Ive had for ages. Over the last few m...
  • m84042
  • Casual Listener
  • 495 Views
  • 2 replies
  • 0 likes
  • 495 Views
  • 2 replies
  • 0 likes

Error message about using Abroad

Im on Peru, residence city and cant log in to spotify because of abroad service. How can i be able to activate mi account for free again.

  • Newbie
  • Im on Peru, residence city and cant log in to spotify because of abroad service. How can i be able to activate mi account for free again.
  • OviiiOne
  • Community Legend
  • 599 Views
  • 1 replies
  • 0 likes
  • cant login
    Login
  • 599 Views
  • 1 replies
  • 0 likes

No album cover in offline mode

Dear, how are you?To make music available offline, the covers are not being displayed.What to do?I have an iPhone with iOS 8.1.1 5c installed.Take this opportunity to attach to Spotify display with this problem.I look forward to your help.Thank you. ...

  • Newbie
  • Dear, how are you? To make music available offline, the covers are not being displayed. What to do? I have an iPhone with iOS 8.1.1 5c installed. Take this opportunity to attach to Spotify displa...
  • Carina
  • Community Legend
  • 665 Views
  • 1 replies
  • 0 likes
  • covers
  • 665 Views
  • 1 replies
  • 0 likes

Solved!! iTunes to spotify on iPad?

Hi Can I sync my iTunes music to my Spotify account on my iPad? I don't have a computer, only my iPad. I am using the iPhone app on my iPad. Premium account is not a problem if necessary, have the free trial at moment. Shame there is no iPad specific...

  • Regular
  • Hi Can I sync my iTunes music to my Spotify account on my iPad? I don't have a computer, only my iPad. I am using the iPhone app on my iPad. Premium account is not a problem if necessary, have the fr...
  • YonderMAntis355
  • Newbie
  • 12932 Views
  • 10 replies
  • 1 likes
  • 12932 Views
  • 10 replies
  • 1 likes

Playing Albums and Artists in offline mode. It says it's available offline

Just figuring out the ins and outs of Spotify mobile. Some real cool stuff....but. why in the world can't I simply play Albums offline, rather than having to make everything into playlists. In the Album and or Artist category, I click on "available o...

  • Regular
  • Just figuring out the ins and outs of Spotify mobile. Some real cool stuff....but. why in the world can't I simply play Albums offline, rather than having to make everything into playlists. In the Al...
  • No_Queue_No_Way
  • Regular
  • 875 Views
  • 3 replies
  • 0 likes
  • 875 Views
  • 3 replies
  • 0 likes

"Unable to play track"

HiI've just updated my iOS after an update and also my spotify requested an update at the same time. But ever since every time I try and play a track it says "unable to play track" and so I'm left not being able to play any of my music

  • Newbie
  • Hi I've just updated my iOS after an update and also my spotify requested an update at the same time. But ever since every time I try and play a track it says "unable to play track" and so I'm lef...
  • Carina
  • Community Legend
  • 516 Views
  • 1 replies
  • 0 likes
  • 516 Views
  • 1 replies
  • 0 likes

Solved!! No album cover iPhone 5

Hi! When I listen to some of my tracks in my main playlist (on iPhone 5) there isn't a album cover either I'm listening online or offline. How do I fix this? The app runs on version 2.0.0.

  • Regular
  • Hi! When I listen to some of my tracks in my main playlist (on iPhone 5) there isn't a album cover either I'm listening online or offline. How do I fix this? The app runs on version 2.0.0.
  • DylanKomos
  • Casual Listener
  • 811 Views
  • 2 replies
  • 0 likes
  • 811 Views
  • 2 replies
  • 0 likes

RAndom Button

HOw can I switch off the random button in my iPhone?

  • Newbie
  • HOw can I switch off the random button in my iPhone?
  • Jordi
  • Community Legend
  • 591 Views
  • 1 replies
  • 0 likes
  • 591 Views
  • 1 replies
  • 0 likes

Cant download spotify iphone6? Help!!

Hello, I have an issue downloading spotify. I live in hungary got recently a new iphone6. i have registered hungary spotify account but my apple account is indian. i cannot download spotify because i couldnt find it in app store. is there any way i c...

  • Newbie
  • Hello,   I have an issue downloading spotify.   I live in hungary got recently a new iphone6. i have registered hungary spotify account but my apple account is indian. i cannot down...
  • Amarro
  • Community Legend
  • 848 Views
  • 1 replies
  • 0 likes
  • 848 Views
  • 1 replies
  • 0 likes

How often is a song downloaded to my music device?

Hello Spotify, in my case i´ve got different playlists and in some of them there are same titles as in the others. I just want to know how often is a song downloaded to a music device (android, iphone and so on) in offline mode? thanks in advance

  • Music Fan
  • Hello Spotify, in my case i´ve got different playlists and in some of them there are same titles as in the others. I just want to know how often is a song downloaded to a music device (android, iph...
  • Jordi
  • Community Legend
  • 580 Views
  • 3 replies
  • 0 likes
  • 580 Views
  • 3 replies
  • 0 likes

Iphone 5S no carga las imágenes Spotify

Tengo suscripción Spotify y uso un teléfono Iphone 5S, en el que puedo escuchar audio pero no veo la imagen cuando se ejecuta la música. Aparece en su reemplazo un gran signo musical. Usuario: Carlosqzda15

  • Casual Listener
  • Tengo suscripción Spotify y uso un teléfono Iphone 5S, en el que puedo escuchar audio pero no veo la imagen cuando se ejecuta la música. Aparece en su reemplazo un gran signo musical. Usuario: Carlo...
  • andresmixco84
  • Newbie
  • 792 Views
  • 1 replies
  • 0 likes
  • 792 Views
  • 1 replies
  • 0 likes

Solved!! Disable Bluetooth to make USB work

Two issues, one solution:1) When using the USB cable from my X1 to my iPhone, playback would stop after a few minutes. This is fixed by DISABLING AUDIO VIA BLUETOOTH. Apparently the blue tooth would try to connect to the phone (even while plugged in ...

  • Casual Listener
  • Two issues, one solution: 1) When using the USB cable from my X1 to my iPhone, playback would stop after a few minutes. This is fixed by DISABLING AUDIO VIA BLUETOOTH. Apparently the blue tooth woul...
  • Rodrigo
  • Community Legend
  • 1491 Views
  • 1 replies
  • 0 likes
  • 1491 Views
  • 1 replies
  • 0 likes

Stops working on web proxied network after latest update

Our schools have discovered that Spotify is no longer working properly with our web proxies after the 1.9 release. Seems like a bit of a regression as it worked before. Our web proxies require authentication. Album art and track listings seem to be w...

  • Music Fan
  • Our schools have discovered that Spotify is no longer working properly with our web proxies after the 1.9 release. Seems like a bit of a regression as it worked before. Our web proxies require authen...
  • Peter__
  • Community Legend
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Local Files not shown

The iPad App always shows the playlist "Local Files". I wanted to sync my local files then, so I started the Desktop Program, first connected the iPad and then ticked the "Local Files". It says pending, but nothing more. The Playlist on my iPad remai...

  • Casual Listener
  • The iPad App always shows the playlist "Local Files". I wanted to sync my local files then, so I started the Desktop Program, first connected the iPad and then ticked the "Local Files".   It...
  • Peter__
  • Community Legend
  • 705 Views
  • 1 replies
  • 0 likes
  • 705 Views
  • 1 replies
  • 0 likes

Playlists or added songs not syncing to iphone

hi - can anyone help out with this? Created new playlists and added songs to existing playlists on imac. neither are syncing to iphone 5s despite being plugged in and on same wifi. All playlists that were previously available for offline use suddenly...

  • Newbie
  • hi - can anyone help out with this? Created new playlists and added songs to existing playlists on imac. neither are syncing to iphone 5s despite being plugged in and on same wifi. All playlists th...
  • Peter__
  • Community Legend
  • 525 Views
  • 1 replies
  • 0 likes
  • 525 Views
  • 1 replies
  • 0 likes

Final song in playlist does not play after ads

I am a free Spotify user, through Facebook. After an ad plays immediately after the second-to-last song in a playlist, it ends the playlist and does not play the final song in the playlist. My PC and iOS version have both done this since I joined Spo...

  • Newbie
  • I am a free Spotify user, through Facebook. After an ad plays immediately after the second-to-last song in a playlist, it ends the playlist and does not play the final song in the playlist. My PC and...
  • Peter__
  • Community Legend
  • 467 Views
  • 1 replies
  • 0 likes
  • 467 Views
  • 1 replies
  • 0 likes

Distorting tracks, only in the last few months.

Hi there guys I have noticed that on a lot of tracks that I listen to now, the tracks are distorting. They never used to.. oddly. The worst one I've heard is "Synchronicities" on the Police's Certified album, when the bass comes in there is a very no...

  • Newbie
  • Hi there guys   I have noticed that on a lot of tracks that I listen to now, the tracks are distorting. They never used to.. oddly. The worst one I've heard is "Synchronicities" on the Polic...
  • Peter__
  • Community Legend
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

Searching while offline

On my iPad search is unavailable when offline. But what if i just want to seach for songs that are on local files and in synched playlists? Any way to do that?

  • Newbie
  • On my iPad search is unavailable when offline. But what if i just want to seach for songs that are on local files and in synched playlists? Any way to do that?
  • Peter__
  • Community Legend
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes