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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81225 Views
  • 19 replies
  • 37 likes
  • 81225 Views
  • 19 replies
  • 37 likes

Sent songs on iPhone

Is there a way to look at the songs you have shared with individual users on your iPhone? I can see the songs sent to me in the Messages, but can't see what I have sent to other users.

  • Newbie
  • Is there a way to look at the songs you have shared with individual users on your iPhone? I can see the songs sent to me in the Messages, but can't see what I have sent to other users. 
  • 316 Views
  • 0 replies
  • 1 likes
  • 316 Views
  • 0 replies
  • 1 likes

Syncing broken between iPhone 4s and Spotify

Syncing barely works, if at all. It's hard to say what the issue is. It could just be the awful iOS8.1 update with iPhone 4s. Using latest Spotify iPhone app v1.9.0.2744 and Desktop client v.9.14.13. New added playlists don't show up on the iPhone or...

  • Gig Goer
  • Syncing barely works, if at all. It's hard to say what the issue is. It could just be the awful iOS8.1 update with iPhone 4s. Using latest Spotify iPhone app v1.9.0.2744 and Desktop cl...
  • Amarro
  • Community Legend
  • 692 Views
  • 1 replies
  • 0 likes
  • 692 Views
  • 1 replies
  • 0 likes

music stops

i've been using spotify premium for a few months, everything was OK. but today app started freezing, and no sound was coming to my earplugs. and now when i try to listen from earplugs, i can hear music, but it stops when i lock my screen or return to...

  • Casual Listener
  • i've been using spotify premium for a few months, everything was OK. but today app started freezing, and no sound was coming to my earplugs. and now when i try to listen from earplugs, i can hear mus...
  • MichaelW
  • Community Legend
  • 1313 Views
  • 2 replies
  • 0 likes
  • music stops clear all multitask
  • 1313 Views
  • 2 replies
  • 0 likes

Solved!! Premium Account on 2 IOS and one WIndows Phone device, worked only on one

Hi. When my wife uses spotify on the windows phone, I cannot play songs on my IOs Device, even I have downloaded the playlist... This should not be, or did I wrong understand the premium account?

  • Regular
  • Hi. When my wife uses spotify on the windows phone, I cannot play songs on my IOs Device, even I have downloaded the playlist... This should not be, or did I wrong understand the premium account?
  • Carina
  • Community Legend
  • 747 Views
  • 5 replies
  • 0 likes
  • 747 Views
  • 5 replies
  • 0 likes

Solved!! Music won't sync for offline unless in a playlist

Hey All, I have recently purchased Spotify Premium so that I can listen to my music offline. However it does'nt sync for offline unless I first put the songs in a playlist and then save the playlist for offline. Basically all music I want for offline...

  • Casual Listener
  • Hey All,   I have recently purchased Spotify Premium so that I can listen to my music offline. However it does'nt sync for offline unless I first put the songs in a playlist and then save th...
  • BenjaminSweney
  • Casual Listener
  • 2075 Views
  • 6 replies
  • 0 likes
  • 2075 Views
  • 6 replies
  • 0 likes

An error has occured

I have been receiving "an error has occured" every time I've tried to listen on my iPad and iPhone 5; I am not able to search or listen to any music that has not been synced prior on my devices. This has been occurring off and on the past few weeks b...

  • Newbie
  • I have been receiving "an error has occured" every time I've tried to listen on my iPad and iPhone 5; I am not able to search or listen to any music that has not been synced prior on my devices. This...
  • 328 Views
  • 0 replies
  • 0 likes
  • 328 Views
  • 0 replies
  • 0 likes

Iphone 6 plus IOS 8.1 when clicking on app all I get is a picture of the Spotify Logo

Iphone 6 plus IOS 8.1 when clicking on app all I get is a picture of the Spotify Logo. Went online signed completely out. Have removed app and downloaded again. Nothing works. Can someone help me?

  • Visitor
  • Iphone 6 plus IOS 8.1 when clicking on app all I get is a picture of the Spotify Logo. Went online signed completely out. Have removed app and downloaded again. Nothing works. Can someone help me?
  • user-removed
  • Not applicable
  • 2259 Views
  • 7 replies
  • 1 likes
  • IOS 8.1 App still isn't working
  • 2259 Views
  • 7 replies
  • 1 likes

Bluetooth: Spotify drops and switched to iPod

Whenever I play spotify in my car via bluetooth, it only plays for a couple of songs until it hits an advertisement. After the adverisement, spotify shuts off and plays my ipod music instead, and I'm unable to get back to spotify. The only way I coul...

  • Newbie
  • Whenever I play spotify in my car via bluetooth, it only plays for a couple of songs until it hits an advertisement. After the adverisement, spotify shuts off and plays my ipod music instead, and I'm...
  • kbrooksc
  • Community Legend
  • 687 Views
  • 1 replies
  • 0 likes
  • 687 Views
  • 1 replies
  • 0 likes

Some tracks wont play

My girlfriend is having an issue with some (several) tracks not being able to play and not sync (offline playlist) either on her iPhone 4 (tried two different models, with the same issue).When trying to play a track it looks like the picture below: A...

  • Newbie
  • My girlfriend is having an issue with some (several) tracks not being able to play and not sync (offline playlist) either on her iPhone 4 (tried two different models, with the same issue). When tr...
  • MichaelW
  • Community Legend
  • 461 Views
  • 1 replies
  • 0 likes
  • 461 Views
  • 1 replies
  • 0 likes

Re: Premium Account

Yes I have, and I don't have spotify for android. I have an iPhone

  • Casual Listener
  • Yes I have, and I don't have spotify for android. I have an iPhone
  • Daniel
  • Community Legend
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

spotify for ios 5

is there a spotify compatible with ios 5 ipad?please help. i've had a premium account for 2yrs now, but if i cant use it on my ipad, i would have to cancel it as it would be no use to me anymore.

  • Newbie
  • is there a spotify compatible with ios 5 ipad? please help. i've had a premium account for 2yrs now, but if i cant use it on my ipad, i would have to cancel it as it would be no use to me anymore.
  • Amarro
  • Community Legend
  • 404 Views
  • 1 replies
  • 0 likes
  • 404 Views
  • 1 replies
  • 0 likes

Red exclamation mark next to certain songs; unable to download to offline.

I've been an avid Spotify user for about a year now. I've never had any problems with it before until now. I've been trying to download certain albums/songs to my offline playlists and they will not save and have a red exclamation point next to them....

  • Newbie
  • I've been an avid Spotify user for about a year now. I've never had any problems with it before until now. I've been trying to download certain albums/songs to my offline playlists and they will not ...
  • Missing
  • Newbie
  • 6185 Views
  • 2 replies
  • 0 likes
  • 6185 Views
  • 2 replies
  • 0 likes

Spotify doesn't show me the cover of the offline songs

I have this weird problem from like 2 days ago, I can't see the cover of the offline songs, I try to redownload the app but I have the same error, anyone can help me?

  • Casual Listener
  • I have this weird problem from like 2 days ago, I can't see the cover of the offline songs, I try to redownload the app but I have the same error, anyone can help me?
  • MattSuda
  • Spotify Star
  • 1359 Views
  • 3 replies
  • 1 likes
  • 1359 Views
  • 3 replies
  • 1 likes

Buzzing loading, or interference?

I just got an iphone6 and spotify makes a little buzzing noise that doesn't interfere with the music. It just kind of "rides" overtop of it like radio static.I've confirmed that this is the only audio playback app that does this. And, it was working ...

  • Casual Listener
  • I just got an iphone6 and spotify makes a little buzzing noise that doesn't interfere with the music. It just kind of "rides" overtop of it like radio static. I've confirmed that this is the only...
  • Merik
  • Community Legend
  • 1284 Views
  • 4 replies
  • 0 likes
  • 1284 Views
  • 4 replies
  • 0 likes

Premium not loading

I did a clean reinstall after subscribing to Premium and still have not had access.

  • Casual Listener
  • I did a clean reinstall after subscribing to Premium and still have not had access.
  • Kelseyerinburke
  • Casual Listener
  • 368 Views
  • 2 replies
  • 0 likes
  • 368 Views
  • 2 replies
  • 0 likes

"Your music" randomly empities itself

Hello.This has happened to me a couple of times recently and it is quite frustrating. My songs, artists, and albums all claim that I have no songs added out of the blue. I'll be listening to a song then go to change it and all my songs will be gone. ...

  • Newbie
  • Hello. This has happened to me a couple of times recently and it is quite frustrating. My songs, artists, and albums all claim that I have no songs added out of the blue. I'll be listening to a son...
  • SolidSnake35
  • Music Fan
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Spotify app won't open

Using iPhone 4s. Since upgrade to ios8 yesterday, Spotify symbol when clicking goes dark for a second then goes back. Tried reinstalling, changing region and back, as Google instructs me to.

  • Casual Listener
  • Using iPhone 4s. Since upgrade to ios8 yesterday, Spotify symbol when clicking goes dark for a second then goes back. Tried reinstalling, changing region and back, as Google instructs me to.
  • Plerjazz
  • Casual Listener
  • 569 Views
  • 1 replies
  • 0 likes
  • 569 Views
  • 1 replies
  • 0 likes

Spotify iPad app upgrade: What happened to "Top Tracks"?

I LOVED the Top Tracks feature on the iPad, seeing the songs my friends were playing most frequently, etc. I could only do this on Spotify for iPad, and now this feature apparently has completely disappeared in the newest update that happened a few d...

  • Regular
  • I LOVED the Top Tracks feature on the iPad, seeing the songs my friends were playing most frequently, etc.  I could only do this on Spotify for iPad, and now this feature apparently has complete...
  • 377 Views
  • 0 replies
  • 0 likes
  • 377 Views
  • 0 replies
  • 0 likes