Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
68611 Views
16 replies
37 likes

68611 Views
16 replies
37 likes

Losing all my offline playlists on iPhone 5

Everytime my battery runs out and my phone switches itself off when I turn it back on the Spotify App has logged out and I loose all of my offline playlists other than the local files. I have tried logging in with my username and password rather than...

DanDoubleYou
Music Fan
Everytime my battery runs out and my phone switches itself off when I turn it back on the Spotify App has logged out and I loose all of my offline playlists other than the local files. I h...
2014-02-14 2:33:00 AM
2014-10-22 11:55:32 AM
meahtenoha
Spotify
4991 Views
48 replies
0 likes

4991 Views
48 replies
0 likes

iPhone USB syncing

I'm unable to sync via wifi as I have no wifi at my Uni halls, how do I sync via USB?

nathansalmon
Newbie
I'm unable to sync via wifi as I have no wifi at my Uni halls, how do I sync via USB?
2013-10-17 7:05:59 PM
2014-10-22 11:29:57 AM
PeterMuc
Roadie
3262 Views
2 replies
1 likes

3262 Views
2 replies
1 likes

Solved!! Spotify doesn't start

Hi. I just installed the las version on iOS in my iPhone 5 and Spotify doesn't start. I have tried all the resets and recommendations listed on this forum but nothing work. Can somebody help me? Thanks!

Beto741101
Casual Listener
Hi. I just installed the las version on iOS in my iPhone 5 and Spotify doesn't start. I have tried all the resets and recommendations listed on this forum but nothing work. Can somebody help me? Than...
2014-10-06 9:22:18 AM
2014-10-22 11:25:11 AM
Beto741101
Casual Listener
1615 Views
11 replies
0 likes

1615 Views
11 replies
0 likes

Feedback request: My Spotify isn't working on my phone

I have seemed to encounter a problem with my Spotify that is on my phone. Ever since updating to iOS 8 the Spotify has stopped working completely. I'd press on the icon and the spotify app begins to run but after a few seconds it stays frozen and the...

Pdeus1
Casual Listener
I have seemed to encounter a problem with my Spotify that is on my phone. Ever since updating to iOS 8 the Spotify has stopped working completely. I'd press on the icon and the spotify app begins to ...
2014-10-21 1:35:09 PM
2014-10-22 1:39:30 AM
mb777
Casual Listener
944 Views
4 replies
0 likes

944 Views
4 replies
0 likes

App Crashing on iPhone

Every time I open the app on my iphone, it stays stuck on the spotify logo and eventually crashes. It's incredibly frustrating and has been doing this for awhile. I can use spotify on my computer but that's it. I've tried uninstalling and reinstallin...

mb777
Casual Listener
Every time I open the app on my iphone, it stays stuck on the spotify logo and eventually crashes. It's incredibly frustrating and has been doing this for awhile. I can use spotify on my computer but...
2014-10-21 8:18:58 PM
2014-10-22 1:24:07 AM
Ryry013
Regular
345 Views
1 replies
0 likes

345 Views
1 replies
0 likes

Songs do not show in Facebook Section??

I always kind of enjoyed sharing what I was listening to via my iphone app, but now that section has entirely disappeared? Something change? Ive looked at all my settings. The app's public and the tunes show up in my Recent Activity feed... but no Sp...

johnnyhounddog
Casual Listener
I always kind of enjoyed sharing what I was listening to via my iphone app, but now that section has entirely disappeared? Something change? Ive looked at all my settings. The app's...
2014-10-17 11:51:34 PM
2014-10-21 12:13:26 AM
johnnyhounddog
Casual Listener
629 Views
2 replies
0 likes

629 Views
2 replies
0 likes

Playlists not loading on iOS 8 on iPad

Only about 1 in every 5 or 6 playlists seem to load on iPad.I have the latest version of Spotify on iOS8 on the i0ad

Stooshie
Casual Listener
Only about 1 in every 5 or 6 playlists seem to load on iPad. I have the latest version of Spotify on iOS8 on the i0ad
2014-10-17 11:55:56 PM
2014-10-21 6:48:00 PM
Joppesj
Newbie
921 Views
2 replies
0 likes
load
Playlist iOS

921 Views
2 replies
0 likes

premium

I just purchased the premium and didn't realize it was going to charge me every month so i was trying to cancel it, but there is no "cancel your subscription" option on my subscription page like everyone is saying there is. i'm not sure if this is be...

michellehoward1
Newbie
I just purchased the premium and didn't realize it was going to charge me every month so i was trying to cancel it, but there is no "cancel your subscription" option on my subscription page like ever...
2014-10-21 6:06:52 PM
2014-10-21 6:10:54 PM
MichaelW
Community Legend
377 Views
1 replies
0 likes

377 Views
1 replies
0 likes

When more than one device is available??

Why is it that when I play music it sometimes plays on my iPad or my computer or my sisters phone when they are logged into it, and when I wanted to listen to music today it was playing on my sister iPhone and no mine she was controlling this how can...

Tiffanymhardy
Newbie
Why is it that when I play music it sometimes plays on my iPad or my computer or my sisters phone when they are logged into it, and when I wanted to listen to music today it was playing on my sister ...
2014-10-21 5:23:42 PM
2014-10-21 5:27:13 PM
Peter__
Community Legend
288 Views
1 replies
0 likes

288 Views
1 replies
0 likes

Spotify on my IPod loses its place

How can I prevent Spotify on my IPod Touch from losing its place when I play tracks on Spotify on my desktop computer? It used to be that when I went back to my Ipod Touch, I could continue listening from where I left off the last time I was listenin...

Richie3000
Newbie
How can I prevent Spotify on my IPod Touch from losing its place when I play tracks on Spotify on my desktop computer? It used to be that when I went back to my Ipod Touch, I could continue listening...
2014-10-21 4:49:07 PM
2014-10-21 4:53:34 PM
Peter__
Community Legend
522 Views
1 replies
0 likes

522 Views
1 replies
0 likes

Version 1.8 adding a song to a playlist in folder

Hi. I want to report a bug about folder browsing I encountered in iOS version 1.8.0.244. Steps to duplicate the bug as follows: While trying to add a song to a playlist under a folder * Select the folder * The playlists/folders under the selected fol...

Valiant82
Newbie
Hi. I want to report a bug about folder browsing I encountered in iOS version 1.8.0.244. Steps to duplicate the bug as follows: While trying to add a song to a playlist under a folder * ...
2014-10-20 10:56:08 AM
2014-10-21 4:13:51 PM
Peter__
Community Legend
337 Views
1 replies
0 likes

337 Views
1 replies
0 likes

Songs won't show up in my iPad

Hey guys, I am having a tough problem: some of the songs I have on my computer do not show up on my iPad. I have just made a playlist in my computer entitled "My Music". In the desktop app, the playlist has 1.072 songs. When I look at the EXACT SAME ...

cmf2174
Casual Listener
Hey guys, I am having a tough problem: some of the songs I have on my computer do not show up on my iPad. I have just made a playlist in my computer entitled "My Music". In the ...
2014-10-20 4:28:00 AM
2014-10-21 4:12:12 PM
Peter__
Community Legend
1092 Views
1 replies
0 likes

1092 Views
1 replies
0 likes

Unsync a playlist on ipod classic?

I've got a bunch of songs on my Ipod that I plain don't want there; they're all located in my local files. When I synced my spotify account to my Ipod classic, it took all of those songs and dumped them in there, which is kind of horrible because I n...

zacharoni
Casual Listener
I've got a bunch of songs on my Ipod that I plain don't want there; they're all located in my local files. When I synced my spotify account to my Ipod classic, it took all of those songs and dumped t...
2014-10-19 2:18:34 AM
2014-10-21 4:10:43 PM
Peter__
Community Legend
522 Views
1 replies
0 likes

522 Views
1 replies
0 likes

Solved!! iPad app ports what needs to be open?

Hi, In order to for the ipad app to be used in a locked wifi in a college. What ports etc..need to be open in order to use the app? I can then pass this info to the IT technicians. I would like to use the spotify app in classroom for teaching purpose...

gagsmedia
Casual Listener
Hi, In order to for the ipad app to be used in a locked wifi in a college. What ports etc..need to be open in order to use the app? I can then pass this info to the IT technicia...
2014-10-21 12:12:13 PM
2014-10-21 1:19:20 PM
Jason
Spotify Legend
1387 Views
3 replies
0 likes

1387 Views
3 replies
0 likes

Track added from iTunes won't play in iOS app (plays fine in desktop client).

Hi gurus, I've got a track that plays fine on my Mac in iTunes (or any other software for that matter). I've imported my iTunes playlists into the Spotify desktop client and right clicked the track in question and selected "Add to Playlist" and it ap...

GeorgeJ
Regular
Hi gurus, I've got a track that plays fine on my Mac in iTunes (or any other software for that matter). I've imported my iTunes playlists into the Spotify desktop client and rig...
2014-10-20 5:15:47 PM
2014-10-21 8:29:26 AM
GeorgeJ
Regular
544 Views
1 replies
0 likes

544 Views
1 replies
0 likes

Local files play different version on iPhone?

I own a some live shows (local files) that when synced with my iPhone, play a different version (album version) on my iPhone. In other words, I can play the exact same song title (which shows the date of the live show) on both the desktop and iPhone....

iamthelummox
Casual Listener
I own a some live shows (local files) that when synced with my iPhone, play a different version (album version) on my iPhone. In other words, I can play the exact same song title (which shows th...
2014-10-19 8:48:04 PM
2014-10-21 4:51:50 AM
kbrooksc
Community Legend
1306 Views
3 replies
0 likes
local files sync

1306 Views
3 replies
0 likes

Need data management help

Every time I add a song to a playlist, it gets added to albums, artists, etc. And then it takes forever to sift through everything to find an album I actually did save as an album - having to sift through all the stuff I did not put there. Please hel...

Baroninkjet
Roadie
Every time I add a song to a playlist, it gets added to albums, artists, etc. And then it takes forever to sift through everything to find an album I actually did save as an album - having to sift th...
2014-10-19 12:49:55 AM
2014-10-20 9:33:42 PM
Baroninkjet
Roadie
403 Views
2 replies
0 likes

403 Views
2 replies
0 likes

Solved!! Bug in a Album

When I play the album "Caixinha de Sonhos - O Melhor da Música Infantil" randomly in the iPad, after one or two songs Spotify starts playing other songs that are not in the album Why is this? Can it be fixed? Caixinha de Sonhos – Caixinha de Sonhos -...

lenissima
Casual Listener
When I play the album "Caixinha de Sonhos - O Melhor da Música Infantil" randomly in the iPad, after one or two songs Spotify starts playing other songs that are not in the album 😞 Why is this?...
2014-10-20 4:12:59 PM
2014-10-20 7:07:48 PM
lenissima
Casual Listener
534 Views
4 replies
0 likes

534 Views
4 replies
0 likes

Found a bug!

On iPhone spotify (latest OS release, 8.0.2), when you press Share on a song and try to browse for a contact the app crashes. No big deal, but feel free to fix it Love you service. Thanks, David F

ferraz656
Newbie
On iPhone spotify (latest OS release, 8.0.2), when you press Share on a song and try to browse for a contact the app crashes. No big deal, but feel free to fix it 🙂 ...
2014-10-20 2:45:34 PM
2014-10-20 5:12:37 PM
MattSuda
Spotify Star
340 Views
1 replies
0 likes

340 Views
1 replies
0 likes

Albums won't display songs

Sometimes when I scroll across "My Music" and view my downloaded albums, I try to open an album and just get the three spots (loading symbols) but the album contents won't appear. My only option is to log out of spotify and log back in again, which s...

jeremykaye-gb
Casual Listener
Sometimes when I scroll across "My Music" and view my downloaded albums, I try to open an album and just get the three spots (loading symbols) but the album contents won't appear. My only option is t...
2014-10-12 7:35:20 PM
2014-10-20 11:16:45 AM
pootle73
Casual Listener
22875 Views
8 replies
0 likes

22875 Views
8 replies
0 likes

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