Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
a week ago
Rastereyes
Casual Listener
80665 Views
19 replies
37 likes

80665 Views
19 replies
37 likes

Songs on iOS 8.1 say they are downloaded to the device, and available offline, but will not play.

Songs on iOS 8.1 say they are downloaded to the device, and available offline, but will not play. This is onl for the songs that I added to spotify on my computer that are not in the Spotify library. Previously, when I would sync these to my phone fr...

Nanninator
Casual Listener
Songs on iOS 8.1 say they are downloaded to the device, and available offline, but will not play. This is onl for the songs that I added to spotify on my computer that are not in the Spotify library....
2014-10-23 5:42:17 AM
601 Views
0 replies
1 likes

601 Views
0 replies
1 likes

Camera lock-screen bug iOS 8

I believe I have discovered a bug with using camera on my iPhone 5s (iOS 8.0.2 and 8.1) and Spotify (1.8.1.8). I like to listen to my ofline-starred playlist on Spotify during solo walks/hikes and take photos while I'm out. When I attempt open the ca...

fotojay
Newbie
I believe I have discovered a bug with using camera on my iPhone 5s (iOS 8.0.2 and 8.1) and Spotify (1.8.1.8). I like to listen to my ofline-starred playlist on Spotify during so...
2014-10-22 8:57:34 PM
2014-10-22 9:24:15 PM
Peter__
Community Legend
470 Views
1 replies
0 likes

470 Views
1 replies
0 likes

Unsupported file format

Since installing iTunes to use on my new ipod touch (first ipod ive owned); Spotify has gone wierd! Lots of tracks have a small musical note by them and refuse to play, lising "unsupported File Format" as the error. If i right click on the track and ...

Stevec427
Newbie
Since installing iTunes to use on my new ipod touch (first ipod ive owned); Spotify has gone wierd! Lots of tracks have a small musical note by them and refuse to play, lising "unsupported File Forma...
2014-10-22 9:01:53 PM
2014-10-22 9:23:23 PM
Peter__
Community Legend
717 Views
1 replies
0 likes

717 Views
1 replies
0 likes

Offline syncing/downloading only works for single songs and not entire playlist folders

Hi, i have a problem with Spotify for iPhone 6. I`m trying to sync all of my music to offline mode but it doesn`t work. I have organized all of my music in different playlist folders and when i try to sync one of these folders by tapping the "edit" b...

radiuz
Roadie
Hi, i have a problem with Spotify for iPhone 6. I`m trying to sync all of my music to offline mode but it doesn`t work. I have organized all of my music in different playlist folders and when i try t...
2014-09-28 1:59:19 PM
2014-10-22 8:20:19 PM
radiuz
Roadie
652 Views
2 replies
0 likes

652 Views
2 replies
0 likes

Solved!! Payd but no premium

hii have make a premium mebership in the apple app store (6 months)and in my spotify app im still a free useri have reinstalled the app and try to logout / login but i m still a free usercan you help me ?

CruderFive1
Casual Listener
hi i have make a premium mebership in the apple app store (6 months) and in my spotify app im still a free user i have reinstalled the app and try to logout / login but i m still a free user ...
2014-10-22 6:08:39 PM
2014-10-22 6:57:47 PM
CruderFive1
Casual Listener
1226 Views
2 replies
0 likes
iphone 6 plus

1226 Views
2 replies
0 likes

App says waiting..

Hi,for the last couple of days I couldn't get the app to open,it says waiting.I have tried to do a hard reboot and it did not work and I can't reinstall the app because the "x" doesn't appear on top of the app.I am able to download other apps,I have ...

Spotifyuser666
Casual Listener
Hi,for the last couple of days I couldn't get the app to open,it says waiting.I have tried to do a hard reboot and it did not work and I can't reinstall the app because the "x" doesn't appear on top ...
2014-10-22 6:39:42 PM
2014-10-22 6:49:30 PM
Spotifyuser666
Casual Listener
1312 Views
2 replies
0 likes

1312 Views
2 replies
0 likes

Spotify won't sync local files to iPhone 5S

Description Spotify will not sync local files to the phone. A more detailed description, using numbered steps 1. The computer (Windows 7 Enterprise, SP1) and the iPhone are on the same WLAN. It's marked as "trusted" in Windows. 2. The iPhone is liste...

joonaslaakso
Casual Listener
Description Spotify will not sync local files to the phone. A more detailed description, using numbered steps 1. The computer (Windows 7 Enterprise, SP1) and the iPhone are on th...
2014-05-19 10:03:39 AM
2014-10-22 5:44:31 PM
pmcmva
Casual Listener
3665 Views
4 replies
0 likes

3665 Views
4 replies
0 likes

Solved!! Starred tracks are missing

Hi, I had hundreds of songs starred in my starred playlist until recently, but suddenly the playlist is almost empty with only 1 song in it...I've seen that a few other people have had the same issue and it was resolved for them, but I'm not sure how...

kirstyrt
Casual Listener
Hi, I had hundreds of songs starred in my starred playlist until recently, but suddenly the playlist is almost empty with only 1 song in it...I've seen that a few other people have had the...
2014-10-22 11:33:16 AM
2014-10-22 4:19:52 PM
Jason
Spotify Legend
559 Views
3 replies
0 likes

559 Views
3 replies
0 likes

Spotify won't open on iPhone 6 plus

Help! Spotify won't open on my iPhone 6 plus. I open the app and the screen turns black and closes. It works fine on my husbands iphone 6 but not on mine:(

Klaudiia1223
Newbie
Help! Spotify won't open on my iPhone 6 plus. I open the app and the screen turns black and closes. It works fine on my husbands iphone 6 but not on mine:(
2014-10-21 12:55:28 AM
2014-10-22 4:11:29 PM
blake
Community Legend
1861 Views
1 replies
0 likes

1861 Views
1 replies
0 likes

Updated to ios8 and playlists stopped working

I upgraded to ios8 on my iphone5 and now several songs out of my playlists won't play, even when I have them saved for offline listening. It gets to that song and just stops. Anyone have any fixes for this?

Melsky
Newbie
I upgraded to ios8 on my iphone5 and now several songs out of my playlists won't play, even when I have them saved for offline listening. It gets to that song and just stops. Anyone have any fixe...
2014-09-25 8:51:53 PM
2014-10-22 3:37:17 PM
jeffmoore1986
Casual Listener
829 Views
2 replies
0 likes
iOS 8
Playlists
won't play

829 Views
2 replies
0 likes

Losing all my offline playlists on iPhone 5

Everytime my battery runs out and my phone switches itself off when I turn it back on the Spotify App has logged out and I loose all of my offline playlists other than the local files. I have tried logging in with my username and password rather than...

DanDoubleYou
Music Fan
Everytime my battery runs out and my phone switches itself off when I turn it back on the Spotify App has logged out and I loose all of my offline playlists other than the local files. I h...
2014-02-14 2:33:00 AM
2014-10-22 11:55:32 AM
meahtenoha
Spotify
5086 Views
48 replies
0 likes

5086 Views
48 replies
0 likes

iPhone USB syncing

I'm unable to sync via wifi as I have no wifi at my Uni halls, how do I sync via USB?

nathansalmon
Newbie
I'm unable to sync via wifi as I have no wifi at my Uni halls, how do I sync via USB?
2013-10-17 7:05:59 PM
2014-10-22 11:29:57 AM
PeterMuc
Roadie
3306 Views
2 replies
1 likes

3306 Views
2 replies
1 likes

Solved!! Spotify doesn't start

Hi. I just installed the las version on iOS in my iPhone 5 and Spotify doesn't start. I have tried all the resets and recommendations listed on this forum but nothing work. Can somebody help me? Thanks!

Beto741101
Casual Listener
Hi. I just installed the las version on iOS in my iPhone 5 and Spotify doesn't start. I have tried all the resets and recommendations listed on this forum but nothing work. Can somebody help me? Than...
2014-10-06 9:22:18 AM
2014-10-22 11:25:11 AM
Beto741101
Casual Listener
1681 Views
11 replies
0 likes

1681 Views
11 replies
0 likes

Feedback request: My Spotify isn't working on my phone

I have seemed to encounter a problem with my Spotify that is on my phone. Ever since updating to iOS 8 the Spotify has stopped working completely. I'd press on the icon and the spotify app begins to run but after a few seconds it stays frozen and the...

Pdeus1
Casual Listener
I have seemed to encounter a problem with my Spotify that is on my phone. Ever since updating to iOS 8 the Spotify has stopped working completely. I'd press on the icon and the spotify app begins to ...
2014-10-21 1:35:09 PM
2014-10-22 1:39:30 AM
mb777
Casual Listener
971 Views
4 replies
0 likes

971 Views
4 replies
0 likes

App Crashing on iPhone

Every time I open the app on my iphone, it stays stuck on the spotify logo and eventually crashes. It's incredibly frustrating and has been doing this for awhile. I can use spotify on my computer but that's it. I've tried uninstalling and reinstallin...

mb777
Casual Listener
Every time I open the app on my iphone, it stays stuck on the spotify logo and eventually crashes. It's incredibly frustrating and has been doing this for awhile. I can use spotify on my computer but...
2014-10-21 8:18:58 PM
2014-10-22 1:24:07 AM
Ryry013
Regular
360 Views
1 replies
0 likes

360 Views
1 replies
0 likes

Songs do not show in Facebook Section??

I always kind of enjoyed sharing what I was listening to via my iphone app, but now that section has entirely disappeared? Something change? Ive looked at all my settings. The app's public and the tunes show up in my Recent Activity feed... but no Sp...

johnnyhounddog
Casual Listener
I always kind of enjoyed sharing what I was listening to via my iphone app, but now that section has entirely disappeared? Something change? Ive looked at all my settings. The app's...
2014-10-17 11:51:34 PM
2014-10-21 12:13:26 AM
johnnyhounddog
Casual Listener
652 Views
2 replies
0 likes

652 Views
2 replies
0 likes

Playlists not loading on iOS 8 on iPad

Only about 1 in every 5 or 6 playlists seem to load on iPad.I have the latest version of Spotify on iOS8 on the i0ad

Stooshie
Casual Listener
Only about 1 in every 5 or 6 playlists seem to load on iPad. I have the latest version of Spotify on iOS8 on the i0ad
2014-10-17 11:55:56 PM
2014-10-21 6:48:00 PM
Joppesj
Newbie
953 Views
2 replies
0 likes
load
Playlist iOS

953 Views
2 replies
0 likes

premium

I just purchased the premium and didn't realize it was going to charge me every month so i was trying to cancel it, but there is no "cancel your subscription" option on my subscription page like everyone is saying there is. i'm not sure if this is be...

michellehoward1
Newbie
I just purchased the premium and didn't realize it was going to charge me every month so i was trying to cancel it, but there is no "cancel your subscription" option on my subscription page like ever...
2014-10-21 6:06:52 PM
2014-10-21 6:10:54 PM
MichaelW
Community Legend
419 Views
1 replies
0 likes

419 Views
1 replies
0 likes

When more than one device is available??

Why is it that when I play music it sometimes plays on my iPad or my computer or my sisters phone when they are logged into it, and when I wanted to listen to music today it was playing on my sister iPhone and no mine she was controlling this how can...

Tiffanymhardy
Newbie
Why is it that when I play music it sometimes plays on my iPad or my computer or my sisters phone when they are logged into it, and when I wanted to listen to music today it was playing on my sister ...
2014-10-21 5:23:42 PM
2014-10-21 5:27:13 PM
Peter__
Community Legend
308 Views
1 replies
0 likes

308 Views
1 replies
0 likes

Spotify on my IPod loses its place

How can I prevent Spotify on my IPod Touch from losing its place when I play tracks on Spotify on my desktop computer? It used to be that when I went back to my Ipod Touch, I could continue listening from where I left off the last time I was listenin...

Richie3000
Newbie
How can I prevent Spotify on my IPod Touch from losing its place when I play tracks on Spotify on my desktop computer? It used to be that when I went back to my Ipod Touch, I could continue listening...
2014-10-21 4:49:07 PM
2014-10-21 4:53:34 PM
Peter__
Community Legend
534 Views
1 replies
0 likes

534 Views
1 replies
0 likes

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